Heather M. McGee, Ph.D. Curriculum Vita

Transcription

1 1 Heather M. McGee, Ph.D. Curriculum Vita 241 Messner Drive Benton Harbor, MI Phone: Cellular: Office: EDUCATION Degree: Doctor of Philosophy, August 2004 School: Western Michigan University Program: Applied Behavior Analysis Degree: Master of Arts, December 2003 School: Western Michigan University Program: Industrial/ Organizational Psychology Degree: Bachelor of Science, December 1998 School: Western Michigan University Major: Psychology Minor: Social Psychology RESEARCH AND TEACHING EXPERIENCE Chair I/O Psychology Graduate Program Western Michigan University (June 2012 Present) Currently serving as the program chair for the Industrial/Organizational Psychology graduate program at WMU. Responsibilities include revising the I/O website as needed, preparing the I/O assessment report annually, coordinating our graduate student reviews, planning the I/O course schedules, coordinating our graduate student candidates for interview weekend and admissions, coordinating the application and selection process for our PSY 3440 teaching assistantship and Brosnan Memorial Scholarship, determining the I/O assistantship budget, and representing the program at the annual ABAI conference Assistant Professor of I/O Psychology Western Michigan University (August 2005 Present) Currently serving as a tenure track assistant professor of Industrial/Organizational Psychology at WMU. Responsibilities include developing and teaching courses at the undergraduate and graduate level as well as providing advising services to students. Advising services have included advising doctoral and master s level graduate students, chairing and serving on dissertation, thesis and master s project committees, supervising independent research projects, and supervising undergraduate practica. Courses taught: Undergraduate Organizational Behavior Analysis, Organizational Psychology for Non- Majors, Research Methods in Behavior Analysis, Community Psychology Graduate Behavioral Systems Analysis, Personnel Training and Development, Advanced I/O Seminar, Behavioral Systems Analysis Practicum Instructor of Record PSY 344 Organizational Psychology for Non-Majors (September 2001 April 2004) Responsibilities included developing and teaching the course, creating and grading all exams, holding office hours, and supervising an undergraduate teaching assistant. Topics covered: Performance Management, Performance-Based Training, Behavior-Based Safety, Monetary Incentive Systems, Behavioral Systems Analysis, and Personnel Selection and Placement.

2 2 Doctoral Dissertation (January April 2004) Investigation of the effects of individual and group monetary incentives on high performance. The final dissertation manuscript was accepted by the Graduate College at WMU in August Master s Thesis (January June 2002) Investigation of the effects of individual and group monetary incentives on high and low performance. The final thesis manuscript was accepted by the Graduate College at WMU in December Teaching Assistant PSY 460 Survey of Behavior Analysis Research (September 2000 April 2001) Responsibilities included attending classes and taking notes, holding assistant hours that served as open study sessions for undergraduate students with questions concerning exams, aiding in the administering of exams, grading undergraduate level exams, teaching PSY 460 when necessary, and generating exam questions to cover any lectures I had given. Research Assistant (May December 1999) Served as a research assistant for a doctoral student at Western Michigan University. Responsibilities included screening participants, scheduling and attending experimental sessions, paying participants, recording data, and debriefing. Teaching Assistant PSY 460 Survey of Behavior Analysis Research (September 1998 April 1999) Served as an undergraduate teaching assistant for PSY 460. Responsibilities included attending class and taking notes, holding assistant hours that served as open study sessions for students with questions concerning the exams, aiding in the administering of exams, and grading the exams. Research Assistant (January April 1998) Served as an undergraduate research assistant to a graduate student on a project involving Off-Task behaviors exhibited by autistic/pre-primary impaired children in a school setting. Responsibilities for this research included acting as primary observer and data collector of occurrences of Off-Task behaviors, compiling and graphing student data, presenting data to school staff members, creating an Off-Task data collection job aid for the tutors working with the children, and fashioning a student profile form. Using the information gained from the tutors completion of the profiles, I generated a printed profile for each student. Research Assistant (September December 1997) Served as an undergraduate research assistant to a fellow undergraduate working on a practicum project in I/O Psychology. The purpose of the project was to investigate the effects of feedback and praise on the staff at a center for the developmentally disabled. Responsibilities included data collection 2-3 times each week for reliability purposes. PROFESSIONAL WORK EXPERIENCE Organizational Behavior Management Network (2009 present) Currently serving as Executive Director of the professional networking organization, the Organizational Behavior Management Network (OBMN). OBMN serves over 300 members, comprising practitioners, academics, and students. Responsibilities include supervising graduate and undergraduate student officers in a variety of roles, including but not limited to newsletter development, event planning, member coordination, website management, and treasurer; strategic planning; conference planning and implementation; and growing the membership. Performance Blueprints (2003 present) Co-founded and serve as a behavior systems analyst for a performance improvement consulting firm developing and applying systems analysis tools, concepts and technology to help organizations (1) identify root causes of performance issues; (2) align organizational systems and processes to maximize operational efficiencies; (3) specify, design and implement customized, maintainable performance improvement solutions.

3 3 Pathways Community Mental Health ( ) Led a group of seven Master s and Ph.D. student consultants through behavioral systems analysis consulting and workshop development for Pathways Community Mental Health (CMH) and NorthCare Network. NorthCare Network is an affiliation comprised of the five Michigan Upper Peninsula Community Mental Health Centers. Pathways CMH is the lead agency in this affiliation. The Perrigo Company (January July 2005) Operated as a performance analyst for manufacturing and packaging operations with The Perrigo Company. Perrigo is the country s largest producer of the Over-the-Counter (OTC) store brand pharmaceuticals. Responsibilities included utilizing behavior analysis and Lean Sigma tools to analyze human performance to determine root causes of performance issues, developing and implementing performance improvement solutions based on root cause analyses, assisting in the development of a controlled training system, and analyzing and improving organizational and process level variables that ultimately affect human performance within the organization. Esch Consultants (May - June 2003) Developed an accountability system including roles, responsibilities, and performance evaluations to be used by therapists, behavior analysts, teachers, and administrators in a school for children diagnosed on the autism spectrum. Geriatric Assessment Center (January April 2003) Conducted an efficiency study at the Geriatric Assessment Center of the Unified Clinics at Western Michigan University. The study included a formal systems analysis of the Center at the organizational, process, and job levels to determine ways in which the Center could save money, serve more clients, increase learning opportunities for students, and develop feedback systems that would allow for continuous improvements in the provision of services to geriatric clients, their families, care providers, and students. Foundation for Behavioral Resources (January April 2001) Conducted a formal systems analysis of a division of the Foundation that provides services to senior citizens. The analyses performed included a strategic plan analysis, organizational design analysis, and process analyses. Suggestions for improvements were outlined and presented. Knowledge Mechanics (September 2000 April 2001) Interned at an e-learning software and service solutions company. Responsibilities during the Fall 2000 semester were those of an instructional designer and included writing, testing, and revising computer-based instructional materials for Knowledge Mechanics clients. Responsibilities during the Winter 2001 semester included assisting in the development and delivery of consulting and training services to Knowledge Mechanics customer base. Lakeland Regional Health System (January April 2000) Developed a task analysis for the position of Cardiology Unit Secretary at Lakeland Regional Health System to be used as a job description for the position. CyberMIND (September December 1999) Created a measurement system (using process maps and project maps) that measured the performance levels (in timeliness and accuracy) of a website developer. PUBLICATIONS McGee, H. M., & Diener, L. H. (2012). An introduction to Behavioral Systems Analysis for rehabilitation agencies. Manuscript submitted for publication. Johnson, D. A., Casella, S. E., McGee, H. M., & Lee, S. C. (2012). The use and validation of preintervention diagnostic tools in OBM. Manuscript submitted for publication.

4 4 Kazbour, R. R., & McGee, H. M. (2012). Evaluating the impact of a performance based methodology on transfer of training. Manuscript in preparation. Flosason, T. O., & McGee, H. M. (2012). Evaluating the impact of small group discussion on learning utilizing a classroom response system. Manuscript in preparation. Almason, S. M., McGee, H. M., & Fouch, J. L. (2012). Using the PDC, goals, feedback, reinforcement, and a performance matrix to improve employee performance in a nonprofit organization. Manuscript in preparation. McGee, H. M., & Diener, L. H. (2010). Behavioral systems analysis in health and human services. Behavior Modification 34(5), Diener, L. H., McGee, H. M., & Miguel, C. F. (2010). An integrated tool for conducting a behavioral systems analysis. In T. Ludwig and R. Houmanfar (Eds.), Understanding Complexity in Organizations (pp ). Diener, L. H., McGee, H. M., & Miguel, C. F. (2009). An integrated tool for conducting a behavioral systems analysis. Journal of Organizational Behavior Management, 29(2), McGee, H. M. (2009). An introduction to organizational behaviour management. Manitoba Association for Behaviour Analysis Newsletter. McGee, H. M., Diener, L. H., & Miguel, C. F. (2008). Integrating experiences from education and practice to create a guided approach to behavioral systems analysis. OBM Network Newsletter, 22(1). McGee, H. M. (2007). An introduction to behavioral systems analysis for OBMers and non- OBMers alike. OBM Network Newsletter, 21(2). McGee, H. M., Dickinson, A. M., Huitema, B. E., & Culig, K. M. (2006). The effects of individual and group monetary incentives on high performance. Performance Improvement Quarterly, 19(4), Culig, K. M., Dickinson, A. M., McGee, H. M., & Austin, J. (2005). An objective comparison of applied behavior analysis and organizational behavior management research. Journal of Organizational Behavior Management 25(1), Bucklin, B. R., McGee, H. M., & Dickinson, A. M. (2003). The effects of individual monetary incentives with and without feedback. Journal of Organizational Behavior Management 23(2/3), McGee, H. M., Bucklin, B. R., Dickinson, A. M., & McSweeney, F. K. (2003). Participation of women in the Journal of Organizational Behavior Management. Journal of Organizational Behavior Management 23(1), Honeywell-Johnson, J. A., McGee, H. M., Culig, K. M., & Dickinson, A. M. (2001). Different effects of individual and small group monetary incentives on high performance. The Behavior Analyst Today, 3(1), PRESENTATIONS AT SCHOLARLY MEETINGS McGee, H. M. (2012, February). The business of behavior analysis. Invited panel presentation at the annual conference of the California Association for Behavior Analysis. Orange County, CA.

5 5 McGee, H. M. (2012, February). Understanding organizations: A behavioral systems approach to analysis and alignment. Invited presentation at the annual conference of the California Association for Behavior Analysis. Orange County, CA. McGee, H. M. (2012, February). Aligning measurement and management to drive organizational culture: A behavioral systems analysis approach. Invited presentation for the Student Association for Applied Behavior Analysis at Sacramento State University. Sacramento, CA. McGee, H. M. (2011, November). Aligning measurement and management to drive organizational culture: A behavioral systems approach. Presented at the America Empresarial Human Talent Summit 2011, Bogota, Colombia. Diener, L. H., & McGee, H. M. (2011, May). Improving organizational systems. Workshop presented at the annual convention of the Association for Behavior Analysis International, Denver, CO. Diener, L. H., & McGee, H. M. (2011, May). Improving workplace performance support. Workshop presented at the annual convention of the Association for Behavior Analysis International, Denver, CO. Peterson, S. M., McGee, H. M., Peterson, L. D., & Quigley, S. P. (2011, May). Difficulties facing schools in implementing IDEA: The need for Behavioral Systems Analysis. Presented at the annual convention of the Association for Behavior Analysis International, Denver, CO. McGee, H. M. (2010, May). Measuring success: Using data driven strategic planning to strengthen your SIG. Presented at the annual convention of the Association for Behavior Analysis International, San Antonio, TX. McGee, H. M., Squires, J. L., Orizondo-Korotko, K. A., Pavlov, J., Olson, R. L., & Johnson, C. (2010, May). The importance of process analysis and design in implementing electronic behavioral health records. Presented at the annual convention of the Association for Behavior Analysis International, San Antonio, TX. Knight, M., McGee, H. M., & Scrima, A. E. (2010, May). Using on-line mastery quizzing to improve essay writing skills. Presented at the annual convention of the Association for Behavior Analysis International, San Antonio, TX. Koerber, J. L., Orizondo-Korotko, K. A., & McGee, H. M. (2010, January). The use of Organizational Behavior Management techniques in human service settings. Poster session presented at the annual convention of the Association for Behavior Analysis International Autism, Chicago, IL. McGee, H., Diener, L. H., & Miguel, C. (2008, May). Using Behavioral Systems Analysis to design sustainable interventions. Workshop at the annual convention of the Association for Behavior Analysis International, Chicago, IL. Almason, S. M., McGee, H. M., & Fouch, J. L. (2008, May). Using the PDC and performance matrix to improve employee performance in a non-profit organization. Presented at the annual convention of the Association for Behavior Analysis International, Chicago, IL. Holtman, J. O., & McGee, H. M. (2008, May). Using Six Sigma and Behavioral Systems Analysis (BSA) tools to address performance issues in a pharmaceutical manufacturing environment. Presented at the annual convention of the Association for Behavior Analysis International, Chicago, IL.

6 6 Almason, S. M., McGee, H. M., & Fouch, J. L. (2008, March). Using the PDC and performance matrix to improve employee performance in a non-profit organization. Presented at the annual convention of the Behavior Analysis Association of Michigan, Ypsilanti, MI. McGee, H. M. (2007, January). Behavioral Systems Analysis research: Past, present and future. Presented at the bi-annual convention of the Florida Association for Behavior Analysis/OBM Network, Sarasota, FL. McGee, H. M., Dickinson, A. M., Huitema, B. E., & Culig, K. M. (2005, May). The effects of individual and group incentives on high performance. Presented at the annual convention of the Association for Behavior Analysis, Chicago, IL. Culig, K. M., Dickinson, A. M., McGee, H. M., & Austin, J. (2005, May). An objective comparison of applied behavior analysis and organizational behavior management research. Presented at the annual convention of the Association for Behavior Analysis, Chicago, IL. Dickinson, A. M., & McGee, H. (2005, April). The effects of individual and small group monetary incentives on high performance. Presented at the annual conference of the International Society for Performance Improvement, Vancouver, BC, Canada. McGee, H. M., Bucklin, B. R., & Dickinson, A. M. (2002, May). Women in Organizational Behavior Management. Poster session presented at the annual convention of the Association for Behavior Analysis, Washington, D.C. McGee, H., Bucklin, B. R., Dickinson, A.M., & Butkiewicz, T. (2000, May). The effects of a systems analysis and performance improvement plan on the productivity of web solution providers. Poster session presented at the annual convention of the Association for Behavior Analysis, Washington, D.C. Bucklin, B. R., Dickinson, A. M., & McGee, H. M. (2000, May). The supplemental effects of feedback on productivity under individual monetary incentives. Poster session presented at the annual convention of the Association for Behavior Analysis, Washington, D.C. GRANTS, HONORS AND AWARDS International Society for Performance Improvement Research Grant (2003) Western Michigan University All-University Graduate Student Teaching Effectiveness Award ( ) The OBM Network Small Grant Award (2002) The Graduate College Research and Travel Grant (2002) The Brosnan Memorial Scholarship ( ) The Graduate College Fellowship ( ) Michigan Competitive Scholarship ( ) The Honor Society of Phi Beta Kappa Golden Key National Honor Society The Honor Society of Phi Kappa Phi The Honor Society of Phi Theta Kappa PROFESSIONAL ACTIVITIES Executive Director: The Organizational Behavior Management (OBM) Network (2009-present) Co-Coordinator for Association for Behavior Analysis International Program Area Organizational Behavior Management ( ) Guest Associate Editor: Journal of Organizational Behavior Management (2007-present) Editorial Board Member: Journal of Organizational Behavior Management (2005-present)

7 7 Guest Reviewer: Psychological Record (2012), Journal of Applied Behavior Analysis (2006, 2010, 2012), Experimental and Clinical Psychopharmacology (2008), Journal of Organizational Behavior Management ( ), Treasurer: The OBM Network ( ) MEMBERSHIP IN PROFESSIONAL ORGANIZATIONS Member: Association for Behavior Analysis International Member: The OBM Network Member: Behavior Analysis Association of Michigan