John Cantiello, Ph.D.

Transcription

1 John Cantiello, Ph.D. EDUCATION University of Central Florida, Orlando, FL Doctor of Philosophy in Public Affairs: Health Services Administration May 2008 Dissertation: The Impact of Demographic and Perceptual Variables on a Young Adult s Decision to Purchase Health Insurance Major Advisor: Myron Fottler, Ph.D. Master of Science in Health Sciences: Health Services Administration July 2004 Bachelor of Science in Health Services Administration May 2002 HONORS & UNIVERSITY SERVICE Health Services Administration Alumni Club Department Liaison, Present Graduate Research Fellowship Recipient, 2006 Recipient of the University of Central Florida Incentive Graduate Fellowship, 2006 Recipient of the College of Health and Public Affairs Award for Excellence in Graduate Student Teaching, 2005 Member of the Dean s College of Health and Public Affairs Advisory Committee, Student Member of the American College of Health Care Executives, Community Service Chairperson, Received Dean s List recognition in multiple semesters Recipient of the Florida Bright Futures Scholarship, Recipient of the Martin Memorial Auxiliary Hospital Scholarship, ACADEMIC / TEACHING EXPERIENCE Assistant Professor, January 2010 Present George Mason University, Department of Health Administration and Policy, Fairfax, VA Teach HAP Healthcare Leadership and Management II Serve on various departmental committees Conduct and report ongoing research Advise graduate research assistant

2 Adjunct Instructor, August 2004 December 2009 University of Central Florida, Department of Health Management & Informatics, Orlando, FL Consistently taught two or more classes per semester Instructor of record for the following undergraduate courses: HSA U.S. Healthcare Systems HSA Health Sciences Research Methods HSC Healthcare Ethics HSA Healthcare Automation HIM Healthcare Quality Management HSC Health Law and Ethics HSC Healthcare Needs of the Elderly Co-instructor for the following graduate courses: HSA Healthcare Human Resources Management HSA Healthcare Organization and Mgmt. II - Strategic Mgmt PHC Health Planning and Policy Health Sciences Tutor, Smarthinking Inc., Orlando, FL, May Present Engage students in active learning in an online environment Help students develop successful learning skills in the subject areas of medical assisting, medical terminology, and pharmacology Train new tutors to help them develop online teaching skills Graduate Research Assistant, Florida Center for Nursing, Orlando, FL, May 2007 Dec Assisted in the development of a nursing survey distributed statewide to all healthcare facilities in order to study nurse demand issues Helped organize mass mailing of survey documents to healthcare facilities across the state, and helped implement survey strategy to obtain maximum response rate Recorded and helped analyze survey responses Analyzed Health Resources and Services Administration (HRSA) data, as well as data from supplemental sources, to input into nurse supply and demand forecast models Interpreted forecast model results and currently working on implications for the state of Florida Graduate Teaching Assistant, University of Central Florida, Department of Health Professions, Orlando, FL, Assisted with course preparation, grading, and lectures Developed and maintained course websites using WebCT software Helped graduate and undergraduate program directors with academic projects Advised students on course selection and academic program choices Assisted with the following courses: HSC Healthcare Ethics, HIM Healthcare Quality Management, HSC Healthcare Needs of the Elderly, HSA Research Methods, and PAF 3930H - Honors Interdisciplinary Ethics 2

3 PROFESSIONAL EXPERIENCE Management Operations Consultant, Orange County Health Department, Orlando, FL, May November 2006 Participated in an ongoing practicum by performing firsthand, on-site analysis of operational problems at the Eastside Health Clinic Recommended operation policies and assisted in the establishment of procedures Consulted with program supervisors and administrative staff to resolve programmatic, administrative, and operational issues and problems Served on interdisciplinary staff teams to develop optimum resolutions, and carry out the implementation of solutions Shared evaluations and suggestions for improvement with senior health department leaders through reports and monthly board meetings Health Agency Site Evaluator, Barfield and Associates with Florida Hospital - Center for Health Futures, Winter Park, FL, January July 2005 Worked with team members to help measure how efficiently health agencies across the state were addressing racial and ethnic health disparities and complying with grant requirements for the Closing the Gap grant. Helped develop measurement tools for measuring health agency activities Traveled to different healthcare sites across the state to evaluate them and collect data Interviewed health agency directors and other important staff members Provided feedback to health agencies based on site evaluations Created and submitted site reports to the Florida Department of Health Office Assistant (Medical Records, Immunizations), University of Central Florida Student Health Center, Orlando, FL, Assisted patients, providers, and pharmacy representatives with their inquiries Accommodated the release of medical records to patients and providers Worked with medical records director to develop record handling procedures Created, updated, and prepared charts for office visits Performed office duties in a fast paced environment Verified student immunization records Processed student insurance payments Maintained immunization and insurance databases Student Intern/Volunteer, Martin Memorial Hospital, Stuart, FL, Assisted employees and volunteers in numerous departments throughout the hospital, including the emergency room, medical records department, radiology department, hospital pharmacy, front desk, & health unit coordinator stations Performed essential office duties in fast paced environments while rotating between the hospital and hospital affiliated medical offices in the region Shadowed employees in different departments to understand how all areas of a hospital function 3

4 GRADUATE SCHOOL FIELD WORK Assisted with an operational business plan for the Central Florida Regional Hospital Cardiology Department, Sanford, FL, 2004 Assisted with the creation of a strategic plan for the Senior Resource Alliance, Orlando, FL, 2004 Developed an online HIPAA certification program for The HIPAA Group, Orlando, FL, 2003 Evaluated and resolved customer service problems at the University of Central Florida Student Health Center, Orlando, FL, 2002 Assisted in the development of a marketing plan for Jewitt Orthopaedic Clinic, Orlando, FL, 2002 RESEARCH & GRANTS Journal Articles: In Review: Cantiello, J., Fottler, M.D., Oetjen, D.M., Zhang, N. The Impact of Demographic and Perceptual Variables on a Young Adult s Decision to Purchase Health Insurance. Submitted to: Medical Care Research and Review In Review: Cantiello, J., Cortelyou-Ward, K. The American Recovery and Reinvestment Act: Lessons Learned from Physicians Who Have Gone Electronic. Submitted to: The Health Care Manager In preparation: Rotarius, T., Cantiello, J. Analysis of Medical Group Management Data: A Comparison of Cost Surveys. Governmental Reports: Nooney, J., Unruh, L., Danesh, V., Cantiello, J. Forecasting Supply, Demand & Shortage of RNs and LPNs in Florida, , Florida Center for Nursing, July Nooney, J., Unruh, L., Danesh, V., Cantiello, J. Technical Report: Use of HRSA s Nurse Supply and Demand Models in Florida, Florida Center for Nursing, July Involvement with Grant Supported Research: Physical Education in Elementary Schools (with Bogue, R., Oetjen, D.M., & Brent, R; 2006). Florida Hospital Center for Health Futures. In part, this research allowed the Healthy Florida Foundation to recommend legislation requiring elementary school children to participate in 150 minutes of physical education each week. As a result, this legislation was later signed into law by the Governor of Florida. Florida Closing the Gap (with Barfield, R., Bogue, R., Oetjen, D.M. & Brent, R.; 2005). Florida Hospital - Center for Health Futures. 4

5 ACADEMIC POSTER PRESENTATIONS Referred: Oetjen, D.M., Cantiello, J. Cultivating Cultural Competence, poster presentation at the Medical Group Management Association Annual Conference, San Francisco, California, October Oetjen, D.M., Brent, R., Cantiello, J. C Your Way to Success: Classroom and Community Collaborations, poster presentation at the Annual Meeting of the Association of University Programs in Health Administration, Boston, Massachusetts, June Non-Referred: Cantiello, J., Fottler, M.D, Oetjen, D.M., Zhang, N., Martin, L. The Impact of Demographic and Perceptual Variables on a Young Adult s Decision to Purchase Health Insurance, poster presentation at the 10 th Anniversary of the Doctoral Program in Public Affairs, Orlando, Florida, April Oetjen, D.M., Cantiello, J. Cultivating Cultural Competence, poster presentation at the Annual Public Affairs Research Conference, Orlando, FL, October PROFESSIONAL DEVELOPMENT Medical Group Management Association Annual Conference, San Diego, CA, October 2008 Association of University Programs in Health Administration Annual Meeting: Assessing Outcomes and Performance in Healthcare Management Education, Washington, D.C., May 2008 Annual Health and Public Affairs Research Conference: Challenges of Global Development and Transformational Leadership, Orlando, FL, October 2007 Association of University Programs in Health Administration Annual Meeting: Using New Effective Teaching Methodologies for Educating Healthcare Managers, Orlando, FL, May 2007 Annual Health and Public Affairs Research Conference: Emergency Disaster Management and Planning, Orlando, FL, October 2006 Annual Health and Public Affairs Research Conference: The Medicaid Crisis and Policy Research Issues, Orlando, FL, October 2005 Annual Health and Public Affairs Research Conference: Policy Research Dilemmas and Scientific Solutions, Orlando, FL, October 2004 Florida Healthcare Coalition Annual National Conference, Orlando, FL, March

6 TEACHING INTERESTS U.S. Healthcare Systems Healthcare Needs of the Elderly Quality Management Long Term Care Administration Healthcare Ethics Healthcare Issues and Trends Healthcare Strategy Healthcare Planning and Policy Healthcare Organization & Management RESEARCH INTERESTS The Uninsured Population Health Insurance Issues Nursing Shortage Issues Healthcare Quality Health Disparities Vulnerable Populations COMPUTER SKILS WebCT Blackboard (WebCourses) PeopleSoft Dream Weaver Medi-Tech SPSS & AMOS Medical Manager Microsoft Front Page Microsoft Office Suite 6