Stawell Regional Health

Transcription

1 Stawell Regional Health provides a complete continuum of integrated health and related services, by providing the highest quality facilities and skills delivered in a personalised and caring environment. POSITION TITLE: ALLIED HEALTH ASSISTANT Name: Classification: Allied Health Assistant Facility: Stawell Regional Health Award: Health and Allied Services Award Responsible to: Primary Care Manager Main Responsibilities: To provide high quality Allied Health assistance to all Allied Health staff as an integral part of the services delivered to patients and programs of SRH and the surrounding communities. Authorised by: PERFORMANCE MONITORING: An initial review of performance will be undertaken within three months and then formally reviewed every 12 months based upon this position description. LAST APPRAISAL DATE: NEXT APPRAISAL DATE: REVIEW OF POSITION S: This position description will be reviewed annually (June 30 each year), when the position becomes vacant or as deemed necessary.

2 POSITION TITLE: ALLIED HEALTH ASSISTANT (Continued) KEY PERFORMANCE INDICATORS: To competently perform in this position, the person should possess the following knowledge, skills and experience based upon the following 6 Key Performance Indicators: 1. PERSONAL & PROFESSIONAL DEVELOPMENT Demonstrated experience and understanding of the need for continuation of both personal and professional development. 2. CUSTOMER SERVICE Excellent communication and interpersonal skills including demonstrated experience in liasing with a wide range of internal and external clients. 3. ADMINISTRATION & DOCUMENTATION Through the use of organisational processes ensure that all administration and documentation requirements are initiated and completed in a professional and timely manner. 4. TECHNICAL SKILLS & APPLICATION. Demonstrated knowledge and application of the skills required for this position. This includes knowledge and understanding of appropriate equipment, legislation, policies and procedures. 5. TEAMWORK & COMMUNICATION Demonstrated ability to lead and develop a diverse team or participate as an active member of a team, consistent with the philosophy and policies of the Organisation. 6. CONTINUOUS IMPROVEMENT Commitment to ensuring quality services are delivered to both internal & external clients through continuous improvement activities. QUALIFICATIONS: E s s e n t i a l : D e s i r a b l e : Allied Health Assistant Certificate or significant experience in working with people with disabilities. Demonstrated interpersonal skills including written and verbal communication, time management and organisational skills to ensure effective teamwork. Proficient IT skills. A current driver s licence. Allied Health Assistance Certificate 4 S a l a r y / C o n d i t i o n s : 32 Hour Week, 8.30am-5.00pm A w a r d / A g r e e m e n t Individual Contract of Employment Health and Allied Services or Victorian Nurses Award

3 POSITION TITLE: ALLIED HEALTH ASSISTANT (Continued) KEY RESPONSIBILITIES K.P.I. 1 PERSONAL & PROFESSIONAL DEVELOPMENT Demonstrated experience and understanding of the need for continuation of both personal & professional development. K.P.I. 2 CUSTOMER SERVICE Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external clients. K.P.I. 3 ADMINISTRATION & DOCUMENTATION Through the use of the organisational processes ensure that all administration and documentation requirements are initiated and completed in a professional and timely manner. Continually develop both personally & professionally to meet the changing needs of your career & industry Attend all relevant training sessions provided by the organisation and be actively involved in other training & development as required Actively participate in the Performance Management process as required Continually update expertise in regard to Evidence Based Practise Maintain competence in all relevant areas of clinical practice Practice within the framework of current policy and legislation. Act in a professional manner at all times when dealing with internal & external clients Positively promote the organisation both internally & externally Provide prompt and courteous service to clients, colleagues and the broader community Maintain confidentiality on all issues relating to the Organisation, the clients & fellow colleagues Treat all clients with respect & equality, whilst being responsive to their needs Act as an advocate to assist both parties and staff to make informed decisions Encourage relatives to participate in continuing care Assist the client when possible in the resolution of problems Participate in clinical and administrative discussions Liaise closely with members of the health care team in the planning and delivery of patient care. Allied health assistants are directly responsible to the Primary Care Manager, and work in direct association with other allied health clinicians. In the absence of the Primary Care Manager, allied health assistants are directly responsible to the Director of Clinical Services. On a day-to-day operational level, allied health assistants work under the supervision of allied health and primary care clinicians. Ensure that all documentation, including statistical data and reporting information required by SRH, is accurate and completed in a professional and timely manner Participate in policy development by regular attendance at staff meetings Assist in the evaluation of clients care and update care plans under supervision of the relevant clinician Assist Allied Health Receptionist as required Provide Allied Health Reception relief as required Provide administrative support as required by Allied Health staff. Collect, return and re-file patient histories from Medical Records.

4 POSITION TITLE: ALLIED HEALTH ASSISTANT (Continued) KEY RESPONSIBILITIES K.P.I. 4 TECHNICAL SKILLS & APPLICATION Demonstrated knowledge and application of the skills required for this position. This includes knowledge and understanding of appropriate equipment, legislation, policies and procedures. K.P.I. 5 TEAMWORK & COMMUNICATION Demonstrated ability to lead and develop a diverse team or participate as an active member of a team, consistent with the philosophy and policies of the Organisation. K.P.I. 6 CONTINUOUS IMPROVEMENT Commitment to ensuring quality services are delivered to both internal & external clients through continuous improvement activities. Primary job requirements involve assisting all allied health clinicians in the delivery of allied health and health promotion services. Participate in patient management Assist with allied health assessments and provide treatment for Nursing Home Residents Adhere to Infection Control protocols Maintain, clean and tidy designated equipment and equipment storage areas to support the supervising clinician in providing clinical care Home delivery, fit and trial of equipment as prescribed by the supervising clinician Provision of aids and education in their use to walk-in clients, e.g. crutches, over toilet frames Management of Physiotherapy and Occupational Therapy equipment, including recording of hire / loan details, tracking of equipment, and follow-up of unreturned equipment Ensure adequate supply of mobility equipment on the ward for weekend use Maintain adequate stock of consumables across disciplines, responsibilities as allocated. This includes ordering of supplies Provide Outreach Service support as required. This includes attendance at health promotion evenings Prepare linen bag and suitcases for outreach days Maintain current CPR / BLS competency / certification, and competency in taking BPs Be aware of, and practice according to, the organisation s Aims, Objectives & Core Values Demonstrate the ability to work positively within the allied heath team to achieve team goals Work harmoniously with other team members to achieve service delivery excellence Demonstrate the ability to work in conjunction with and relieve as required other allied health assistants Assist in the orientation of new staff and in the supervision and instruction of students. Demonstrate the ability to work in conjunction with and relieve as required the Allied Health Receptionist Demonstrate ability to work in conjunction with medical and nursing staff Assist in fostering a high level of morale within the Allied Health Division Take reasonable care of your own health and safety, and other persons who may be affected by your acts or omissions in the work place To be responsible for the safety of staff and clients Notify Primary Care Manager of any issues in the Allied Health Division Demonstrated understanding of all relevant external legislation & internal policies and procedures that relate to this position and the Organisation Participate in and contribute to quality improvement programs and other facility activities to meet Service/Accreditation Standards Participate and contribute in occupational health and safety activities to ensure a safe work environment for clients, community, staff and visitors Active involvement in the Accreditation process Active involvement in the Risk Management processes.

5 Duties List: The Duties List is not a complete list of tasks and responsibilities. It has been included to assist with equitable allocation of specific time-tabled activities. Review of allocation of activities can occur following application to the Primary Care Manager. Allocation is in part dependent upon achievement of competency in that area. Diabetes Education Health Promotion Activities Assists with National Events eg. Diabetes Week activity, World Diabetes Day AHA A AHA B Dietetics: Health Promotion Activities Assist with Group Education Sessions e.g. school talks, cooking classes, supermarket tours, national events e.g. Fruit & Veg Week activities Health Promotion: Walking Group Physical Activity Challenge Sustainable Farm Families Occupational Therapy: Direct patient care Acute ward patients under direction of OT Administer set rehabilitation programs ADL Retraining Fitting of aids such as OTFs and shower chairs for patients DVA equipment requests Safety Link Assessments under supervision of OT Home Assessments 1. Assist OT with complex Home Axs 2. Independently conduct routine Home Axs as determined by competency and supervising OT Health Promotion Activities e.g. Kindergarten screens, admin support & set-up Physiotherapy Direct patient care Acute ward patients under direction of PT Administer set rehabilitation programs Management of arthroscopy patients in theatre (fitting crutches, exs, ice advice and set-up of outpt appointments) Home Assessments 1. Assist PT with complex Home Axs / Rx Programs Podiatry:

6 Infection Control Weekly Infection Control Cleaning Collection & cleaning of podiatry instruments in preparation for sterilising Administration Support Collection of patient files Stock rotation Report Assistance e.g. EQuIP projects Orthotics Cleaning & Gluing under supervision Health Promotion Activities e.g. Kindergarten screens, admin support & set-up Clinical Support Podiatry patient set-up Social Work / Counseling Clinical Support Administration Support Speech Pathology: Direct patient care Administer set rehabilitation programs e.g. articulation therapy Clinical Support PECS therapy Infection Control Infection Control, cleaning of toys & equipment Administration Support Creation of resources, compilation of resources Health Promotion Activities e.g. Kindergarten screens: admin support & set-up Programs (note: programs subject to change in response to need and funding) Cardiac Rehabilitation Gait and Balance Program Orthopaedics Class Strength Training Class Chronic Disease self management programs Sustainable Farm Families Specific Activities: Includes administration, communication support, and set-up. Includes administration and communication support Walking Challenge Includes administration, health checks and communication support Stock Management Diabetes Education Occupational Therapy Physiotherapy Podiatry Speech Pathology Maintenance of adequate levels of stock, reordering equipment as required, location of equipment on loan