Format Outline. 1.) Biographies: Note: Please fill in for any doctors and/or staff you would like bios for on your website:

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1 Format Outline Format: Current Website URL: Colors: Desired URL: 1.) Biographies: Note: Please fill in for any doctors and/or staff you would like bios for on your website: 1. Name Education Family Work History Animals 2. Name Education Family Work History Animals 3. Name Education Family Work History Animals Please feel free to make copies and fax in additional bio sheets.

2 2.) About Us: Mission Statement Clinic History 3.) Services: Check services offered. Classic customers may choose up to 5 services, Deluxe customers may choose up to 10 services, and Premium customers are unlimited. Acupuncture Boarding Chemotherapy Dental Care Dermatology Digital or Standard Radiography (please circle one) Emergency Services (Please see #4 below) Grooming Heartworm Testing Hospice/Euthanasia Immunotherapy In-clinic Diagnostics Intensive Care Large Animal Laser Surgery Laser Therapy Microchipping Nutritional Counseling Pain Management Pharmacy Rehabilitation Reptiles Reproductive Services Surgery Ultrasound Wellness Programs Note: If your practice offers a service that is not listed above, please add it in the blank spaces above. 4.) After-Hours Emergency Information How does your practice handle emergency and after-hours care? Do clients call the clinic number or another number? Are they referred to another clinic? Please provide information below. If your practice provides after-hours emergency care:

3 When to call (after hours, weekends): Alternate numbers (if available): If you do not provide after-hours emergency care, please provide information to your referral clinic below. Clinic name: Address: Telephone number: 5.) Clinic Information address: Phone Number: Fax Number: Clinic Hours: Mon Tue Wed Thu Fri Sat Sun Other 6.) FAQ (Frequently Asked Questions) Check FAQ desired. Classic customers may choose up to 3 questions, Deluxe customers may choose up to 6 questions, and Premium questions are unlimited. How safe is my pet s procedure? How often should my pet have an exam and blood work? Why does my pet need a dental procedure? How important is nutrition for my pet? How long should I wait to bring my pet in if I notice a change in behavior? What should I do if I notice visible parasites on my pet? What if my pet has an after-hours problem? At what age should I have my pet spayed or neutered? What are heartworms, and how can I prevent my pet from getting them? When is pain management recommended for my pet? What financing options do you offer (ex. Care Credit), or is payment expected at the time of service? Note: It might be helpful if you ask your staff what common questions they receive. This list contains frequently occurring questions in our experience. Feel free to answer or fill in new FAQs below the existing list. 7.) URL for your website Existing URL:

4 Who is the owner? If you currently do not have an existing URL, would you like 3 Sided Media to request one for you? If so, please list your requests below. (URL ex: AnimalHospitalofAnytown.com; YourNameVeterinaryClinic.com; etc)?: Requested URL: Requested URL: 8.) Misc: Please send us pictures of your: - Practice - Services (ex. boarding, diagnostics) - Anyone with a bio (Doctors and staff) - Logo or sign (preferably from printer in digital format) - Any other pictures you would like on your new website Please send any forms you would like on your site: - New client form - Boarding form - Etc 9.) Links: Our Links section is designed for your clinic website to connect to other links. Some examples are listed below. If there is a link that is not listed, please add it in the blank spaces below. Classic customers may choose up to 5 links, Deluxe customers may choose up to 10 links, and Premium customers are unlimited. Your online pharmacy* Pet Portal** American Heartworm Society Companion Animal Parasite Council ASPCA Poison Control Your Veterinary School Care Credit AAHA Other links of your choice for client education, etc. *Online pharmacies are available through companies such as My Vet Direct, Proxy, etc. 3 Sided Media can only link your site if you have an existing online pharmacy. Please provide the information below if you have an existing online pharmacy.

5 Account number and/or URL: Online pharmacy company: **Pet Portals are available through companies such as epet Health, IDEXX, Petly, etc. 3 Sided Media can only link your site if you have an existing pet portal. Please provide the information below if you have an existing pet portal. Account number and/or URL: Pet portal company: 10.) Forms: If you have customer forms that you would like hosted on your site, please them to us in either PDF or MS Word format. Deluxe customers may have up to 5 forms, and Premium customers may have unlimited. 11.) Sponsors: If you have any site sponsors, please inform us who and what they would like listed on your site. 12.) Notes: In this section, please provide additional information not listed above that you wish to include on your website: FAQs: Q: What do you need from me to build my website? A: To help us get your new website up as quickly as possible we need a few things from you. These include: 1. Please fill out this outline. It will give us most of the information about your business we need to build your site. 2. If you currently have a website, please send us the website s domain (address). 3. We will need pictures of your business from section 6 above. We can offer a professional photographer to come out to your business and take pictures at an added cost. Please ask us about this if you are interested.

6 4. If you currently own a domain (website address), we can either transfer it to our account or we can manage it from your account. If you want us to just manage it for you, we will need the login information. If you want to transfer the domain to us, we will help walk you through the process. This will usually take 1-2 weeks, but when transferred we will manage and pay for 1 domain account with us. We can also purchase other domains for you at an added charge. If you have any questions about these items, please ask and we will help you out. Q: What is the password for my Facebook Page? A: There is no password for your Facebook Page. We will set you or your staff up as an admin on your Facebook Page. This will allow you to login with your personal Facebook account and post on Facebook as your business. If you do not have a personal Facebook account, you can create one, or we will handle your Facebook Page for you. Q: What do I need to do with the Twitter account you have created for me? A: The only thing that needs to be done with the Twitter account we create for your business is for you to confirm the account. Twitter will be ing your business with a link to confirm the account. You will then need to follow the link and log into the account with the information we provide you. After confirmation you will not need to do anything else with the account unless you want to. We connect your Facebook Page to your Twitter account so that anything you post to your Facebook Page will also post to your Twitter account. This way your business will reach current and new clients easier will multiple Social Media options. Q: How do you help clients find my new website, and what is S.E.O.? A: We use multiple S.E.O. (Search Engine Optimization) practices to help bring your new website to the top of searches. One of the main ways we do this is fix and update your Google Places to make it easy for clients to not only find your website address, but also get directions and read reviews of your business. This combined with your new Facebook Place and Twitter account help to raise your website to the top of searches. Search engine algorithms are organic and will take a little time to update themselves, so changes are not immediate. Do to this, we cannot guarantee that your website will be at the top or searches, but we follow these practices to do what we can to help that. There is no way for anyone to guarantee that you will be at the top due to these factors. Q: Does my website have a mobile version? A: Due to the mass use of smartphones these days, this has become unnecessary. Instead, we design our website to be compatible across multiple browsers. These include Chrome, Firefox, IE, iphone, ipad, and Android. We want your clients to have access to the same information your website has, and the same way of viewing it no matter how they look at it. However, if you do desire a mobile version of your website, we can add it to your package at an added cost.