Cloud Fax Quick Guide

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1 There are several different ways to send or receive a fax using BullsEye Cloud Fax: Portal App Before sending a fax using the app, you ll need to install it on to your desktop, tablet, or cell phone (see Appendix A). Sending a Fax via 1. Using your application, (e.g., MS-Outlook), complete the following fields: In the To field, enter the recipients fax number including a leading 1, followed immediately Complete the subject line and body of the message. If you would like, attach a document. Click Send. Faxing Internationally To send a fax internationally, don t forget to include the country code in front of the fax number. For example, to send a fax to a UK number, such as , you would use Do not include the international dialing code (011). For international fax rates refer to: BullsEye Telecom 4/1/2015 1

2 Sending a Fax via the Web Portal 1. Go to the following URL: 2. Login Under the User tab, enter your Cloud Fax number you received via when your account was first set-up (including leading 1 ), Address or Account ID. Enter your Password. If you forget your password, click Login Help. 3. Click Submit. 4. Click on Send a Fax. 5. In the Send Fax To area, complete the fields that are applicable. NOTE: A 1 must be entered in front of your 10-digit fax number. In order to receive a fax receipt, a valid address must be entered. Do not include any prefix you normally dial to get an outside line (such as 9). 6. In the Cover Page area, complete the Cover Page section. If a cover page is NOT to be included, remove the check mark. BullsEye Telecom 4/1/2015 2

3 7. In the Attachments area, click on Browse to locate and select an attachment. View the name of your document in the field to validate that the upload was successful. NOTE: Up to 5 documents can be attached. The max file size per document is 6MB. Many different file types are supported. Click List of supported file types for more information. 8. Click Submit to send your fax. 9. A Fax Sent message will appear. Look at the bottom of the message to verify that the message was sent. NOTE: You should see the document name and a green check mark if the transmission was executed properly. Receiving a Fax To receive a fax, simply provide the sender your Cloud Fax number you received via when your account was first set-up. Once the fax completes, you will receive it via your inbox. BullsEye Telecom 4/1/2015 3

4 Managing Your Account Log-in to Your Account 1. Log in to 2. Login Under the User tab, enter your Cloud Fax number you received via when your account was first set-up (including leading 1 ), Address or Account ID. Enter your Password. If you forget your password, click Login Help. 3. Click Submit. Reviewing/Updating Profile information 1. Click Profile on the right. 2. Review/update Profile Information as needed. 3. Click Update. The Profile page is redisplayed with the message Your account has been updated. BullsEye Telecom 4/1/2015 4

5 Changing Your Password 1. Expand the Profile option on the right. 2. Select Change Password. Enter your Current Password. Enter your New Password. Confirm New Password. 3. Click Update. The message Your password has been changed is displayed. Updating Receive/Send Accounts 1. Expand the Preferences option on the right. 2. To add an additional address to receive your faxes, click Receive Accounts: a. Enter the address in the Add Address field. b. Click Add. -or- To delete an address that s receiving your faxes: a. Select one or more addresses in the Delete Addresses field. b. Click Delete. 3. To add an additional address from which you can send your faxes, click Send Accounts. a. Enter the address in the Add Address field. b. Click Add. -or- To delete an address from which you can send your faxes: a. Select one or more addresses in the Delete Addresses field. b. Click Delete. BullsEye Telecom 4/1/2015 5

6 Viewing Activity Reports 1. Expand the Activity Reports option on the right. 2. Select Received Logs or Sent Logs: By default, call activity for the past 30 days is displayed. 3. Change the Logs Received/Sent option (30, 60, 90) as desired. 4. To Print the report, click Print this page in the lower left. Accessing Received Faxes via the Message Center 1. Click Message Center on the right. Inbox is displayed. 2. Double click on a fax in your Inbox to display the details. 3. Click on the fax attachment to open it in Adobe Reader. From Adobe Reader you can print or save the fax as desired. Logging Out of the Web Portal Click Logout under the My Account options or under your name/fax number in the upper right of the page. The Secure Log-in page is displayed. BullsEye Telecom 4/1/2015 6

7 Appendix A Installing Apps Installing Desktop and Tablet Apps At the bottom of the Account Overview page, click on Download efax Messenger. Follow the instructions to download the application to either your desktop or tablet. Installing Phone Apps Go to Google Playstore or the Apple Store. Perform a search for the efax app. Download and install it. Enter your User ID and Password. BullsEye Telecom 4/1/2015 7

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