Business Mobile Banking

Transcription

1 Business Mobile Banking Union Bank & Trust Business Mobile Application User Guide Contents Overview... 2 Security... 2 Requirements... 3 Downloading the App... 3 Logging In... 4 One-time Passcode Entry... 5 Viewing Account Balances and History... 7 Transferring between Accounts Approvals ACHs/Wire Settings Logging Out of 17

2 Overview Business Mobile Banking is a free service in the form of a mobile device application, or App, that provides our business customers with existing Business Online Banking access to key business functions. The App improves efficiency by enabling key business functions from a smartphone so that users can view account balances, make transfers, and approve or verify ACHs and Wire Transfer pending transactions. Security The Business Mobile Banking App is designed to offer the same security features as our business online banking site. Key security features included with the mobile app are: A secure login. Like Business Online Banking, the Business Mobile Banking App requires three pieces of information to login the Company ID, User ID, and Password. Automatic Account Lockout. If three attempts are made to log into the App with an incorrect password, the user will be locked out from the App and Business Online Banking. The user will need to contact his/her company administrator to be reset. If the company administrator needs to be reset, he/she will need to contact Union s Customer Contact Center at Enhanced Login Security with One Time Passcode (OTP). Upon first time login to the Business Mobile Banking App on a mobile device, a one-time passcode is required to authenticate the user and the mobile device. The user may choose to receive the one-time passcode via an , telephone call, or text message if currently set up within Business Online Banking. Automatic Inactivity Logout. If the mobile app is logged in, but there is no activity from the user, then the app will automatically log the user off and return the user to the login screen. For an device the inactivity time is 2 minutes, while for an ios device, the inactivity time is 5 minutes. 2 of 17

3 Requirements The Business Mobile Banking App can be used through the following types of mobile devices. smartphone with an operating system of 2.3 and higher with an operating system of ios 7 and higher ipad with an operating system of ios 7 and higher Important: Data plan fees may apply if accessing the App on a mobile device with a cellular connection. Downloading the App Business Online Banking users can download the App to their mobile devices by visiting the Apple App store or Google Play store (based on the mobile device type) and searching for Union Bank & Trust. Navigate to the App Store and search for Union Bank & Trust Select Install app to device Navigate to the Google Play Store and search for Union Bank & Trust Select Install app to device 3 of 17

4 Logging In Follow these steps to log into the Business Mobile Banking App on your mobile device. Step To log into the Business Mobile Banking App, tap the app s icon on your mobile device s screen. Action The Login screen displays. Enter your Company ID, User ID, and Password in the corresponding fields. This information is the same as what is used for logging into Business Online Banking through the normal website. Tap the LOGIN button. The Account Balance screen displays. Note: Company ID and User ID can be saved for future logins by setting the Save ID s on your device. First time users logging into the Business Mobile Banking App will be required to obtain and enter a one-time passcode. Follow the One-Time Passcode Entry steps to complete the initial login process. Login screen 4 of 17

5 One-time Passcode Entry Follow these steps to enter in the one-time passcode required during the first time logging into the Business Mobile Banking App. Step For first time users logging into the Business Mobile Banking App on a mobile device, a Notification popup appears. Action Tap to select the type of notification the one-time passcode should be sent. 5 of 17

6 When the security code is received, tap the line that states Enter your code. Type in the one-time passcode. Tap Proceed. The Accounts Balances screen displays. 6 of 17

7 Viewing Account Balances and History The Accounts screen is the first screen a user sees after logging into Business Mobile Banking. Accounts are shown in the same manner as seen in Business Online Banking and with nicknames if the accounts have been renamed. Account names and account numbers are listed to the left of the balance. The account balance is listed to the right of the screen with the Current Balance shown as the top figure, and the Available Balance shown below it. Note: The Available balance includes any pending transactions that will post to the account the next time processing occurs. Follow these steps to view the account history. Step On the Accounts screen, tap the account or arrow (>) located to the right of the balance of an account listed. Action The account history displays for that account. 7 of 17

8 Viewing Account Balances and History (continued) Step The default transaction display is Daily, which show only the transactions for the current day. Tap Weekly or Monthly to view transactions by the week or month. Action Tap Filter to change settings to view transactions by a range of dates or amounts. 8 of 17

9 Select the Off/On button to view transactions by a range of dates or amounts. Select the back button on your mobile device or (<) Back to return to the Accounts screen. 9 of 17

10 Transferring between Accounts Users are able to initiate a one-time transfer between Union accounts with Business Mobile Banking. Note: Recurring transfers are not available for access within Business Mobile Banking. This type of transfer will need to be setup within the Business Online Banking service. Account names and account numbers will display on the left. Available balances associated with those accounts will display to the right. The From Account and To Account will display accounts listed in the order they are most frequently used on the account summary page. Follow these steps to process a one-time transfer through Business Mobile Banking. Step To access the Main Menu, swipe the screen to the right, or select the Menu button. Action The Transfer screen can be accessed by selecting Transfers from the menu at the top left of the screen. Note: Access the main menu by selecting the Menu icon located in the upper right hand side of the screen. 10 of 17

11 1. Select the Create icon or New Transfer to create your transfer. Enter required information to create your transfer. 1. From Account: Select the Select Account in the From field, to choose the account you d like to transfer from. 2. To Account: Select the Select Account in the To field, to choose the account you d like to transfer to. 3. The Send Date defaults to the current date. 4. The Amount is entered by tapping the amount field and entering the amount. Note: There is an optional note field. 5. Select Next 6. Select Submit once all the required fields are complete. 7. The transfer executed successfully screen will display showing your transfer was successful. 8. Select OK to return to the Transfers page. 11 of 17

12 Approvals ACHs/Wire Approval Screens for ACHs/ Wire Users are able to approve, deny, or delete ACHs and Wires using their mobile device. Both ACHs and Wire approvals will appear in the display. The display settings are set using the filter feature. Business Mobile Banking allows users to Approve or Delete/Deny pending approval ACH Batches and Wires initiated from the Business Online Banking service. 1. To view Approvals from your mobile device select the menu icon in the top left of your screen. 2. Select the Approvals Icon The Approvals screen will show: Batch Template Name/Beneficiary Effective/Value Date Status Dollar Amount or Debit/Credit Note: To change the display use Filter which allows the user to change the sort order by amount range, date range, status, or type. 12 of 17

13 3. To Delete/Deny swipe screen to left on item. Note: Current Filter: Status Icon in top center of page can be used to toggle the view by dollar amount or date. 4. Select the transaction and either approve, delete/deny by selecting the appropriate action button on the screen. 5. The Success Item has been approved popup displays after approving your item. 6. Click OK 7. The approvals page displays a status of Approved. Note: The approval screen displays a status of pending transactions based on the action taken and the access a user is eligible for. If the status is pending and the user is eligible to approve the ACH/Wire, the user will see Approve, Delete, and Cancel actions. If the ACH/Wire status is Pending and the user is not eligible to approve the user will see Cancel and Send action buttons. If the ACH/Wire is Invalid, the user will see Delete, and Cancel buttons. 13 of 17

14 Settings Settings - The Setting s options allow a user to organize how they view accounts, set the number of transactions viewed, set alerts, nickname an account, and hide an account. The Business Mobile Banking app settings are located at the bottom of the Available Companies page. Select the Settings Icon to open the General Settings page. Select the alert or the (>) to the right of the setting you wish to set. 14 of 17

15 The Hide Account and Account Nickname can be set from the Account Settings Screen. Slide the button to hide an account. Select the edit icon to set the account nickname. The sort order can be changed from the change account order screen by selecting and holding the line icon to the right of the account. Drag the item to place in the order you want. 15 of 17

16 The number of transactions displayed can be set on the transactions displayed screen by tapping next to the number 5, 10, or 15. The Address for alerts can be set from the Alerts Menu. To add your address, tap the screen and enter the address. Note: alerts have two options that can be set. Check the flag next to the alert desired. 16 of 17

17 Logging Out Log out from any page in the Business Mobile Banking App. Step To log out of the Business Mobile Banking App, tap the Log Out icon on your mobile device s screen. Action. 17 of 17