Swisscom Mobile Device Services Quick Start Guide: Set-up Remote Management basic. Mobile Device Services Februar 2014

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Phoebe Porter
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1 Swisscom Mobile Device Services Quick Start Guide: Set-up Remote Management basic Mobile Device Services Februar 2014

2 Contents 2 Login «Welcome to Swisscom MDS» First steps Step 1: Installing the MDM certificate Step 2: Adding apps Step 3: Inviting users Step 4: Inviting users

3 Login 3 Log in with your address and the password that you received in the invitation .

4 First steps 5 There are four steps to setting up your client : 1. Installing the MDM certificate 2. Configurations 3. Adding apps 4. Inviting users 5. steps 2, 3 and 4 can also be carried out later on.

5 6 Step 1 Installing the MDM certificate

6 Installing the MDM certificate 7 There are three steps to install the Apple MDM certificate: 1. Download 2. Upload 3. Install

7 Downloading the Certificate Request 8 Download the Certificate Request (ApplePushInfo.txt) and file it securely.

8 Downloading the MDM Certificate 9 Access the Apple Push Certificates Portal via the Upload button. Log in with your Apple ID and accept the terms of use.

9 Downloading the MDM Certificate 10 Create a new Push Certificate by uploading the previously downloaded Certificate Request to the portal.

10 Downloading the MDM Certificate 11 If the request upload is successful, a green tick is displayed and you can download the certificate. Save this file securely as well. You can then close the Apple Push Certificate Portal again.

11 Installing the MDM Certificate 12 In the third and final step you upload the Apple certificate (MDM_MobileIron_Certificate.pem) you have just downloaded to the platform. Once all three steps have a green tick, click 'Continue'.

12 13 Step 2 Configurations

13 Configuring mail service 14 In Step 2 you can configure your mail service to fit your IT environment.

14 Password rules 16 Define the password rules that are to apply to registered devices.

15 17 Step 3 Adding apps

16 Adding apps 18 Select one or several apps that will be available to end users in the 'App Catalogue'.

17 21 Step 4 Inviting users

18 Inviting users 22 Add users to your system by entering their addresses in the appropriate window. These users will then receive an invitation mail which allows them to start the device registration process.

19 23 Completing the configuration

20 Overview 24 You will now be able to see all configurations in the overview at a glance. Click Finish to complete set up.

21 Faults 25 You can call our fault line on Proceed as follows: Dial and key in the language you require Then select 1 for Faults and technical support Then press 2 for Data services to speak to your service advisor. Tell your service advisor your lead service ( Mobile Device Services ) to ensure that your request is dealt with immediately.

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