DIV Letteren. Presentation new ABAP 27/10/2015

Transcription

1 DIV Letteren Presentatin new ABAP 27/10/2015

2 Wh? Cre IT Services Prf. Fred Truyen Head Infrmatin Systems Services Iv Jssart Netwrk / System Engineer Matthias Mallaerts Helpdesk & User supprt Philippe Le Cmte Helpdesk

3 Wh? Brun Vandermeulen head f phtlab Erika Scheltens assistent at the phtlab Eliane Mahy illustratr Hans Cppens staff member IT and Educatin

4 What d we d?

5 What d we d? System Management Security Purchase, installatin and maintenance cmputers/sftware Helpdesk Websites Databases Lync Skype fr business General IT advice

6 Fr wh? Persnnel f the Faculty f Arts wh are registered in the KU Leuven Wh-Is-Wh

7 System Management DIV respnsible fr netwrk, ruting, servers, security Offers back-up pprtunities: Persnal Clud Strage => Bx Enterprise (100GB) Grupshare Q: fr prject data Grupshare P: fr administrative purpses Printing facilities (Micrsft Windws Business) 0,03 /page and 15% reductin n duplex jbs

8 Purchase, installatin and maintenance Basic rule fr purchasing IT equipment?! First cnsult DIV Windws Cmputer => Business Agreement with Dell Apple Cmputers => n demand (nt advised) Smartphnes/Tablets => n demand

9 Purchase, installatin and maintenance (2) New Windws cmputers are installed with basic sftware Windws 7 Adbe reader VLC player McAfee Anti-Virus Office 2013 Pssible t purchase sftware Endnte SPSS Nviv Adbe prducts

10 Helpdesk(1) By By phne Helpdesk number (016) pen n weekdays frm 9.00am until 12.00pm frm 2.00pm until 4.00pm In case f (ICT) emergency (016) n weekdays frm 8.00am until 6pm Free entrance helpdesk (ffice) (Lett 00.15) Mnday and Wednesday: 9 am - 12 am and frm 2 pm - 4 pm Tuesday, Thursday, Friday: 9 am until 12 am Online applicatin

11 Helpdesk (2) "DIV-certified material Desktp/Laptp (Dell Cmputers) Smartphne and Tablet ICTS services (mail, lync, tled, ) Default sftware Supprt nn default equipment: 100 first cnfiguratin 25 /hur fr repair r prblem slving Basic Apple Supprt

12 Websites KU Leuven style, Plne WMS Free training and nline dcumentatin Reliable High scres in Ggle search Free Cntact: Nn KU Leuven style, Drupal WMS Own server Reliable Nt free (price between 600 and 1500 ) Cntact: Hans Cppens (after cnsulting helpdesk)

13 Websites

14 Website: nn KU Leuven

15 Sharepint Website t share dcuments Metadata are imprtant Fr administratin, als usable fr Prject Administratin Faculty spnsers use, free when < 1GB f data. Cntact [email protected]

16

17 Other sites?! Fr hmemade sites, r sites made by an external develper, there will be NO supprt. DNS names can be registered n behalf f KU Leuven

18 Databases Available technlgies Wiki Mysql MS Office Access Sharepint Prf. F. Truyen can assist yu with setting up a gd DB structure fr yur research. Please make an appintment. Fr large scale picture databases, cnsult Brun Vandermeulen

19 Lync / Skype fr Business VIP telephne system (Vide) Cnference Instant Messaging USB headset and telephnes In the future pssibility t call Skype accunts

20 Dentlgy ICT-dentlgy dcument fr: Students : Staff members: Recmmended: KU Leuven e-mune campaign

21 General IT Advice IT questins? Mail us! The KU Leuven will never ask yur passwrd by . Never give yu KU Leuven passwrd t smene else. Easy cnfiguring kuleuven/eduram wifi netwrk?! There is Wifi cverage in the Erasmus building. But internet is nly guaranteed with the internet cable. The KU Leuven ffers a free MS Office license t his staff members. And this fr hme use. Mre inf