AML Internet Manor Court, Manor Farm House, London Road, Derby, Derbyshire, DE72 2GR. Tel: Fax:
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1 AML Internet Manr Curt, Manr Farm Huse, Lndn Rad, Derby, Derbyshire, DE72 2GR. Tel: Fax:
2 Cntents Page Situatin Analysis 3 AML Internet - The Slutin 4 Case Example 5 Prduct Infrmatin 5 Desktp and Laptp Optin 6 Server Optin 7 Service Security 8 Summary / Prices 8-2 -
3 AML Internet Online Backup This is anther high quality service in a grwth marketplace that cmplements bradband and ther IT related services we ffer. Yur cmpany s data is an asset that needs t be prtected. Situatin Analysis The far reaching cnsequences f lsing data is a place where n business big r small wants t find themselves, yet it is estimated that: 51% f businesses wh lse their data fail within 2 Years. 99% f businesses d nt have a prper daily backup rutine in place. 80% f businesses wh actually carry ut data backups still emply a tape media back up strategy. 60% f backups are incmplete. 50% f restres fail. End-user cmpliance with backups is nly 8%. The use f tape media significantly increases the risk f failure f a backup and r recvery. This als intrduces the ptential f human errr fr lst r misplaced tapes. Gd practice fr tape management requires strage in a fire prf data safe and ff site lcatins. This impacts bth in terms f the amunt f manual interventin required t perate the system, and in time lst in the physical retrieval f the required media. The mre traditinal methds f backing up data are ften abused r mismanaged, pening up a high degree f risk and security breech. Technlgy has played a key rle in the advance and develpment f the business recvery market. Traditinal methds emplyed by many cmpanies have all t ften prved t be unreliable and flawed leaving business crippled by the lss f their critical data. The reductin in bth actual back up time and business recvery time due t the adptin f the new technlgies has ffered a key advantage ver mre traditinal tape media, whilst at the same time dramatically reducing the risk f media failure. What created this market? Market Statistics Data is valuable Directrs & Officers bligated t prtect data & infrmatin PC s frequently nt backed up Traditinal methds flawed & nerus e.g. tape Need fr simple, secure slutin E-risk insurance (Disaster Recvery strategy) Cmbined Cde, Turnbull Reprt (ICAEW) & Higgs reprt 60% f Business Critical data is held n laptps. 43% f Businesses wh lse their data dn t repen
4 The Slutin AML Internet Online Backup is a backup slutin that allws yu t easily, securely and autmatically backup yur critical data t tw separate and secure ff-site lcatins. The service als allws backed up data t be securely retrieved and restred t the riginal Desktp, Laptp r Server, r t a replacement machine, anywhere in the wrld. Businesses themselves require mre flexibility tday, with many being gegraphically dispersed, the ability t back up and restre securely frm any lcatin ffers a key peratinal safety net fr missin critical data. In many instances, data n these devices is unprtected and liable t lss thrugh hardware and sftware failure, misadventure, theft and human errr. Prtectin is achieved by enabling data t be backed up securely ver the Internet t a disk-based strage facility within AML Internet data centres. AML Internet Online Backup uses Ahsay, RSA security apprved. AML Internet Online Backup can ensure that business critical data stred n servers, desktps and laptps can be efficiently prtected meeting gvernance bligatins (The Cmbined Cde, Turnbull Reprt and Higgs Reprt). The key features and benefits f AML Internet Online Backup are: N set-up fees yu nly pay fr the strage yu need. N up-frnt capital utlay Security ultra high security data centres, authenticatin prcedures and encryptin f yur data. Off Site data is stred simultaneusly in tw separate data centres within highly secure IBM Business Cntinuity buildings and is mirrred between these sites every 15 minutes. Autmatin nce yu set yur backup chices and schedules, the system autmatically backs up yur data. Speed as AML Internet Online Backup uses prgressive incremental backup technlgy, it is significantly faster than traditinal tape backup systems. Remte Access - data retrieval is quick and easy and can be dne anytime, anywhere in the wrld. Access t mre data days f histrical data available t recver. Archive ptin yur data can be archived t ther media. Snapsht facility the ability t deal with larger amunts f data. Centralised Cntrl If required, the unique Mnitr Cnsle allws yu t see exactly what has been backed up at any site, regardless f gegraphical lcatin
5 Case Example Befre A telecms cmpany previusly used tape back up. This invlved a different tape fr each day f the week and the respnsibility f the last persn t leave the ffice t set the backup running. Prblems were: backups failed due t sftware errrs tapes smetimes ran ut f capacity right tape nt always available, having been taken ffsite fr security & nt returned data was verwritten within 7 days recvery f data ften failed After - Fllwing the simple install, the relevant files were selected and scheduled fr nline backup at 7pm every day. Once the initial backup was cmpleted, the daily nging backups were incremental and fast. It was als very straightfrward t recver files ver the internet in minutes. The nline backup service prvided: Secure ffsite data strage Encryptin f all stred data Data stred in 2 lcatins Backup times faster than tape Full autmatin with ease f use Centralised cntrl Prduct Infrmatin The Service ffers a chice f sftware ptins: Desktp & Laptp (D&L) versin and/r Server Editin (SE) versin The Service has fur main priced cmpnents: A mnthly recurring charge fr each Desktp r Laptp user (D&L) Licence. A mnthly recurring charge fr each Server Editin (SE) Licence. A mnthly recurring charge fr the Data Strage space. A mnthly recurring charge fr plug-ins which supprt functins including Micrsft Exchange, SQL, Ltus Dmin, Oracle & Grupwise see Price List fr full range f available Plugins. The benefit f this is there are n up frnt capital utlays and yu nly pay fr the strage space yu need
6 Desktp & Laptp Optin (D&L) The D&L service enables data stred n Desktp and Laptp PCs t be securely backed up ver the Internet r WAN t the resilient strage facility within an AML Internet data centre. A Backup Client is installed n each PC t be prtected. This can be pre filtered t nly allw the backup f certain types f files e.g MS Office dcuments, helping t prevent abuse by staff backing up persnal files such as phtgraphs etc. The Backup Client is dwnladed frm a designated web site. Installatin is easily carried ut by running the dwnladed executable file, which guides the user thrugh the installatin prcess, using an install Wizard. Once installed, the user can select which flders and files they want t prtect and activate their accunt n the strage platfrm. Backups can be manually instigated r autmatic. IT staff have the ability t lck-dwn certain functins ensuring crrect user backup prcedures. Specific features f the D&L Service include: Remte backup ver the Internet User and / r IT department File & Flder selectin File type inclusin filters File type exclusin filters (defined by IT Staff) Autmated back up at defined time Enfrced backup after defined perid (defined by IT Staff) User driven data restre n need t cntact IT Staff ID, passwrd and private key phrase authenticatin 30 t 60 days access t earlier backups Data cmpressin n transmissin reduces time taken Data encryptin n transmissin and strage highly secure A Mnitr Cnsle can be supplied t an end user if required (e.g multi site peratin) t allw IT management t see current usage and disable / enable specific users
7 Server Editin Optin (SE) The SE Service enables data stred n servers within yur business t be securely backed up ver the Internet t the resilient strage facility within AML Internet data centre. A Client (Agent) is installed n each server t be prtected and set-up via an install Wizard. The service can be mnitred and cntrlled by IT persnnel via an administrative cnsle. There is the ability t backup files that are in use at the time f backup withut having t clse the files. Additinally fr specific databases including SQL, Exchange, Ltus Dmin, Netware and Oracle, there are applicatin specific plug-ins t ensure uninterrupted peratin. Once installed, the custmers IT staff are able t select which files and flders are t be prtected thrugh the Client interface. Restratin f data is the respnsibility f the custmer. Specific features f the server Service include: Remte backup ver the Internet User File & Flder selectin Ability t backup pen files Plugins fr Exchange, SQL, Ltus Dmin and Oracle Autmated back up at defined times Netwrk usage thrttling t avid impact n real-time applicatins Phased backup ver multiple sessins f initial backup Data cmpressin n transmissin reduces time taken Encryptin f data prir t transmissin highly secure Custmer effected restre - 7 -
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