Undergraduate Academic Affairs \ Student Affairs IT Services. VPN and Remote Desktop Access from a Windows 7 PC

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1 Undergraduate Academic Affairs \ Student Affairs IT Services VPN and Remote Desktop Access from a Windows 7 PC Last edited: 4 December 2015

2 Contents Inform IT Staff... 1 Things to Note... 1 Setting Up VPN Connection... 2 Adding Security to VPN... 6 If you have not been able to connect to VPN before... 7 Using Remote Desktop Connection... 8 Closing Remote Desktop and Disconnecting from VPN Renabling VPN and Creating a Shortcut for Future Uses Reconnecting to Remote Desktop Client Inform IT Staff Inform an IT Staff member so that they can add you to the list of users who can access your computer remotely (Remote Desktop Users). You can do so by sending us an at [email protected] or calling us at (848) Our helpdesk will be happy to assist you. Please have your computer name ready. Things to Note Internet browsing will not work while you re connected to VPN You will need to inform IT Staff if your computer was recently replaced or if you are remoting into a different machine to be re-added to Remote Desktop Users. 1

3 Setting Up VPN Connection Press the Start Menu 2. Type in vpn in the search bar 3. Click on Set up a virtual private network (VPN) connection to open a new window 2

4 4. Enter the following in their respective fields Internet address: its-vpn.rutgers.edu Destination name: ITS VPN 5. Enter the following in their respective fields 3

5 User name: its\<echo username> Password: <echo password> Domain (optional): <leave blank> 6. Verify that you re seeing You are connected. If otherwise, continue along. 4

6 7. If asked to Select a location for the new VPN connection, select Work 8. Hit Close 5

7 Adding Security to VPN If you have not been successful at being able to connect to VPN, you might need to configure security settings. 1. Click Start on your Desktop 2. Type in View network connections 3. Click on View network connections 6

8 4. Click on Properties to open a new window 5. Configure the settings as follows and press OK Data Encryption: Require encryption (disconnect if server declines) Authentication: Use Extensible Authentication Protocol (EAP) i. Microsoft: Secured password (EAP-MSCHAP v2 encryption enabled) If you have not been able to connect to VPN before 6. On the same window as Step 4, double-click ITS VPN 7. Login with your following credentials User name: its\<echo username> Password: <echo password> 7

9 Domain (optional): <leave blank> Using Remote Desktop Connection Verify that you re connected to the VPN 2. Press the Start Menu 3. Type in remote desktop in the search bar 4. Click on Remote Desktop Connection to open a new window 8

10 Enter the following values in their respective fields Computer: <your computer name>.ad-its.rutgers.edu 6. Click Connect 7. Enter your echo account credentials 9

11 Username: its\<echo username> Password: <echo password> 8. Click OK You should now be connected. Closing Remote Desktop and Disconnecting from VPN It is recommended that you disconnect from VPN in order to renable internet browsing on your external Windows Vista PC. 1. Hit the Close button on the Remote toolbar at the top edge of the Remote Desktop If the toolbar is not visible, hover your mouse at the top edge of the Remote Desktop This process will close your Remote Desktop Session but will leave your account signed in in your remote computer. 2. Click OK 10

12 Click Start on your Desktop 4. Type in View network connections 5. Click on View network connections Click on ITS VPN 7. Click on Disconnect this connection 11

13 Renabling VPN and Creating a Shortcut for Future Uses 1. On the same window as Step 7 of Closing Remote Desktop and Disconnecting from VPN, right-click ITS VPN and click Create Shortcut 2. Click Yes 3. Navigate back to your Desktop and double-click an icon labeled ITS VPN-Shortcut 12

14 On the new window, simply re-enter your echo account creations Username: its\<echo username> Password: <echo password> 5. Hit Connect Reconnecting to Remote Desktop Client Simply repeat the steps on Using Remote Desktop Connection 13