A Business Case for Lync 2010 Unified Communications. Marcus Bluestein Chief Technology Officer Kraft & Kennedy

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "A Business Case for Lync 2010 Unified Communications. Marcus Bluestein Chief Technology Officer Kraft & Kennedy"

Transcription

1 A Business Case for Lync 2010 Unified Communications Marcus Bluestein Chief Technology Officer Kraft & Kennedy

2 Session Description Lync is certainly cool, but what can it do for a lawyer? Learn how Lync can improve productivity and reduce costs benefits that create a solid foundation for your business case to deploy Lync in legal. Attendees will also walk away understanding infrastructure requirements needed for a successful deployment. Hashtag #TECH2

3 Agenda What is Microsoft Lync 2010? What are the components to Lync? Kraft Kennedy case study How to sell your firm on Microsoft Lync? Additional thoughts

4 What is Lync 2010? Converged Communication Experience Available across PC, Web, Mobile Powered by a single extensible Platform

5 What is Lync 2010? Instant messaging and presence Audio, video and web conferencing Enterprise voice and telephony

6 IM and Presence Find and communicate with the right people (search, AD, contact cards, pictures) Connect with your social network (integrate with LinkedIn, Facebook and others) Manage your communications (multiple active communications, missed calls, history, voice/im/conferencing) Communicate with context (coathoring, backstage, sharepoint)

7 Conferencing Audio Video Web and Online Meetings

8 Enterprise Voice Parallel implementation Primary Voice Implementation Branch Survivability

9 Federation Open Open Enhanced Privacy Closed Domain specific federation User override

10 Lync components Client: Lync 2010 Server: Lync Server 2010 Standard (small firms) Lync Server 2010 Enterprise (larger firms, includes high availability) Cloud: Office 365

11 Lync components Client Access License: Standard Enterprise Plus External Connectors: Standard Enterprise Plus

12 Lync components Pricing (list) Lync 2010 client: $31 Lync Server 2010 Standard: $699 Lync Server 2010 Enterprise: $3343 CAL Standard: $31 CAL Enterprise: $107 CAL Plus: $107

13 Lync components Suites: ECAL $31 USD Suites: ECAL Conference Attendee Windows Live Messenger AV Federation Office Backstage Integration SharePoint Based Skill Search Additive Additive Enterprise CAL: Conferencing Suites: ECAL Web Conferencing Audio Conferencing Video Conferencing Desktop Sharing $107 USD NEW! Plus CAL: Enterprise Voice Suites: None Call Routing & User Call Managements Team Call and Delegation Response Groups` Click to Call on PBX Phone (RCC) $107 USD Conference Organizer Conference Recording Meeting Lobby Join From Experience Branch Office Survivability Call Admission Control Enhanced 911 Capability Visual Access to V-mail Call Park & PBX features Ad hoc Audio Conferencing

14 Lync components Other requirements Windows Server SQL Exchange Enterprise CAL if using Unified Messaging (voice mail)

15 Version Comparisons Feature New or OCS 2007 R2 Standard CAL Enterprise CAL Plus CAL Lync Server 2010 OCS 2007 R2 Lync Server 2010 OCS 2007 R2 Lync Server 2010 PC-to-PC and multi-party IM PC-to-PC and multi-party File Transfer PC-to-PC computer audio PC-to-PC computer video Rich Presence Persistent Group Chat Skill Search IM/P from Office applications New Standard CAL Feature N/A Standard CAL Feature PC-to-PC IM, audio, and video with users at federated organizations and Public IM Networks Conference Attendee Experience: Join an ad hoc or scheduled meeting; Send/receive audio/video; View shared application; View/Write whiteboard - all of this as an authenticated user New Conference Presenter Experience: Upload and advance PowerPoint slides; Initiate Recording; Share application; Manage Roster; Manage Meeting lobby; Use DTMF controls - all of this as an authenticated user New View application sharing session (Attendee experience) New

16 Version Comparisons Feature Initiate/Schedule ad-hoc multi-party (3+) audio conference (including dial-out to PSTN and/or PBX user) New or OCS 2007 R2 Standard CAL Enterprise CAL Plus CAL Lync Server 2010 OCS 2007 R2 Lync Server 2010 OCS 2007 R2 Lync Server 2010 Initiate ad-hoc multi-party video conference Initiate ad-hoc application Sharing (P2P or multiparty) Initiate ad-hoc white boarding (P2P or multiparty) New ENT or Plus CAL Feature N/A Schedule and host conferences on the audio conferencing bridge (CAA) Schedule Web conferences Automatically join meeting audio from PBX or other phone number New

17 Version Comparisons Feature New or OCS 2007 R2 Standard CAL Enterprise CAL Plus CAL Lync Server 2010 OCS 2007 R2 Lync Server 2010 OCS 2007 R2 Lync Server 2010 Ad-hoc multi-party (3+) audio conference (including dial-out to PSTN and/or PBX user) UC and PBX Call Control (click to call, answer, hold, resume, transfer, park, & retrieve) Visual access to voic (requires Exchange UM for voic ) Additional telephony features (call park and receive, report malicious call, inbound private line) New & New & New Routing Rules (includes team call, call forward, simul-ring) ENT or Plus CAL Feature N/A E911 capabilities New Delegation Response Group Agent and Agent Anonymity Office Communicator Lync Phone Edition based phone devices "better together" Dial out to PSTN Receive calls from PSTN

18 Reference Design Central Site Standard Edition Branch A tiny.contoso.com CA/DNS Edge Server Survivable Branch Appliance Exchange UM Server WAN HTTP reverse proxy All Server Roles This example 5,000 users, 3 servers 1667 users/server PSTN Gateway(s) PSTN Small Standard Edition central site Branch through Edge Small with Branches 250-5,000 Standard Edition central site Single branch, with SBA Small with Failover Two Standard Editions - Paired Standard Edition to support inexpensive failover Any

19 Reference Design Central Site Enterprise Edition Branch A contoso.com CA/DNS Edge Server Pool File Share retail.contoso.com Exchange UM Server Survivable Branch Appliance DNS Load Balancing DNS Load Balancing WAN Branch B HTTP reverse proxy Director Pool AV Conferencing Pool Front End Pool PSTN Gateway Monitoring Pool PSTN Gateway(s) PSTN Single DC Enterprise Edition, Single Data Center Branch through Edge DC with Branches 1,000 30,000 Enterprise Edition, Single Data Center Two branches, one SBA, one PSTN Interconnect

20 Infrastructure Requirements Requires 64-bit Windows and SQL Server At least a 1GB network backbone Multiple servers (can be virtual) depending on size and redundancy Load Balancers Communication lines

21 How to sell Lync to your Firm Presence Video Conferencing Online Meetings Voice

22 Kraft Kennedy case study Existing environment Cisco Call Manager and Unity Microsoft Office Communications Server (OCS) VPN and Cisco Communicator Third party conference call service LiveMeeting and WebEx for online meetings

23 Kraft Kennedy case study Frustrations Remote phone access was cumbersome Conference call costs were high Conference call features were lacking Desktop video conferencing wasn t fully functional Desktop sharing wasn t fully functional Online meetings costly

24 Kraft Kennedy case study Upgraded environment Cisco Call Manager and Unity Microsoft Lync 2010 IM and Presence Voice Conference calls Online meetings Desktop sharing Desktop video conferencing

25 Kraft Kennedy case study Conclusions Our conference call costs decreased 70% Our users are much more mobile and available Our Online meetings are the same platform The system is simpler to use Desktop video conferencing catching on User acceptance is very high Educate users on remote connectivity

26 Additional thoughts Programmability Dynamic lookups for client information like open projects, bills past due, etc. IM an Expert Lync 2013

27 Demo time! Demo

28 Thank You Marcus Bluestein Chief Technology Officer Kraft & Kennedy, Inc.

On-Prem Partner Hosted Microsoft O365

On-Prem Partner Hosted Microsoft O365 1 Agenda A New Era On-Prem Partner Hosted Microsoft O365 Highly Customizable and Flexible Moderately Customizable and Flexible Slightly Customizable and Flexible Greater flexibility, higher costs Lower

More information

Лицензирование Lync 2010

Лицензирование Lync 2010 Лицензирование Lync Представляем Microsoft Lync Клиент R2 Сервер R2 Основные понятия лицензирования Клиент\Сервер модель лицензий клиентского доступа Серверные лицензии Необходима лицензия для каждой копии

More information

Microsoft Lync 2013. Work from Anywhere

Microsoft Lync 2013. Work from Anywhere Microsoft Lync 2013 Workplaces are changing. Teams are more distributed. People need productivity tools that enable them to work from virtually anywhere. Yet, despite organisations technology investments,

More information

Fabrizio Volpe. MVP Directory Services MCITP Lync 2010. @Fabriziovlp. Fabrizio.volpe@gmx.com. http://www.linkedin.com/in/fabriziov

Fabrizio Volpe. MVP Directory Services MCITP Lync 2010. @Fabriziovlp. Fabrizio.volpe@gmx.com. http://www.linkedin.com/in/fabriziov Fabrizio Volpe MVP Directory Services MCITP Lync 2010 @Fabriziovlp Fabrizio.volpe@gmx.com http://www.linkedin.com/in/fabriziov Agenda Intro to Lync Server Lync Features : Presence Integration with Sharepoint,

More information

Licensing Guide. Published: March 2013

Licensing Guide. Published: March 2013 Licensing Guide Published: March 2013 Disclaimer: The Lync 2013 Licensing Guide is provided to customers and partners to assist in understanding the options for acquiring Lync Server 2013, Lync client

More information

Communicating in the Cloud with Lync Online

Communicating in the Cloud with Lync Online Phoenix Cloud Intelligence 2012 Communicating in the Cloud with Lync Online Mike Pfeiffer Technical Director Interface Technical Training What is Office 365? Bringing together cloud versions of our most

More information

Cisco / Microsoft Unified Communications Integration Overview. 2010 Cisco and/or its affiliates. All rights reserved.

Cisco / Microsoft Unified Communications Integration Overview. 2010 Cisco and/or its affiliates. All rights reserved. Cisco / Microsoft Unified Communications Integration Overview 2010 Cisco and/or its affiliates. All rights reserved. 1 2010 Cisco and/or its affiliates. All rights reserved. 2 3.6 8 million 600k 300k Billion

More information

ACS Express for Office365

ACS Express for Office365 ACS Express for Office365 The Office 365 Gateway Active Communications Europe Over 20 years of experience Unified Messaging and Communication Experts Microsoft ISV Partner Unified Communications Offices

More information

BT One Cloud for Microsoft Lync Service Annex to the General Service Schedule BT Reference No. **-**** -*****

BT One Cloud for Microsoft Lync Service Annex to the General Service Schedule BT Reference No. **-**** -***** 1. Definitions The following definitions shall apply, in addition to those in the General Terms and Conditions and the General Service Schedule: Active Directory means the directory for use in Microsoft

More information

Microsoft Lync Server 2010 LICENSING GUIDE

Microsoft Lync Server 2010 LICENSING GUIDE Microsoft Lync Server 2010 LICENSING GUIDE Table of Contents Executive Summary... 3 1 Key Changes for Lync Server 2010... 4 1.1 New Brand... 4 1.2 New Plus CAL... 4 1.3 Changes to the Enterprise CAL and

More information

Options for Migrating to Lync Online

Options for Migrating to Lync Online Options for Migrating to Lync Online Most Office 365 plans will include the option to license users for Lync Online. Lync Online allows users to collaborate, share documents, desktops, and other content,

More information

Do better work together

Do better work together Do better work together Collaborate and communicate beyond the boundaries Our Hosted Lync unified communications (UC) solution pairs Microsoft s marketleading UC technology with O 2 s awardwinning network.

More information

Deployment options for Avaya Communicator for Microsoft Lync with Lync Peer to Peer calling enabled

Deployment options for Avaya Communicator for Microsoft Lync with Lync Peer to Peer calling enabled White Paper Deployment options for Avaya Communicator for Microsoft Lync with Lync Peer to Peer calling enabled Abstract This white paper describes the procedure to enable Microsoft peer to peer calling

More information

10533A: Deploying, Configuring, and Administering Microsoft Lync Server 2010

10533A: Deploying, Configuring, and Administering Microsoft Lync Server 2010 10533A: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Course Overview This instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync

More information

Adding Telephony to Microsoft Lync with Office 365 & Other Use Cases June 11, 2013

Adding Telephony to Microsoft Lync with Office 365 & Other Use Cases June 11, 2013 Adding Telephony to Microsoft Lync with Office 365 & Other Use Cases June 11, 2013 Attendee Dashboard Control Panel Click plus [+] icon to expand menus Click minus [-] icon to collapse menus Questions

More information

Base on-premises deployment You start your on-premises deployment with the base functionality of instant messaging and presence.

Base on-premises deployment You start your on-premises deployment with the base functionality of instant messaging and presence. Deployment Models Cisco Jabber for Windows provides two deployment models, on-premises or cloud-based. Learn about each deployment model and review the available options for on-premises and cloud-based

More information

Core Solutions of Microsoft Lync Server 2013

Core Solutions of Microsoft Lync Server 2013 About this Course Core Solutions of Microsoft Lync This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer a Microsoft Lync solution. The course emphasizes

More information

Live Communications Server 2005 SP1 Office Communications Server 2007. Matt Newton Network Engineer MicroMenders, Inc

Live Communications Server 2005 SP1 Office Communications Server 2007. Matt Newton Network Engineer MicroMenders, Inc Live Communications Server 2005 SP1 Office Communications Server 2007 Matt Newton Network Engineer MicroMenders, Inc Focus of this Presentation Of the Unified Communications and Collaboration capabilities,

More information

Core Solutions of Microsoft Lync Server 2013

Core Solutions of Microsoft Lync Server 2013 Course 20336B: Core Solutions of Microsoft Lync Server 2013 Course Details Course Outline Module 1: Architecture and Design Approach for Microsoft Lync Server 2013 This module will help you to plan and

More information

Conditions for ICT Partner Solutions Service Schedule for Applicable Hosting Services

Conditions for ICT Partner Solutions Service Schedule for Applicable Hosting Services 1. Definitions and Interpretation Conditions for ICT Partner Solutions Service Schedule for Applicable Hosting Services Application Management means the management of the Customer applications as set out

More information

Module 6. Designing and Deploying External Access. MVA Jump Start

Module 6. Designing and Deploying External Access. MVA Jump Start Module 6 Designing and Deploying External Access MVA Jump Start Module Overview Conferencing and External Capabilities of Lync Server 2013 Planning for IM and Presence Federation Designing Edge Services

More information

Implementing Live Meeting with Microsoft Office Communications Server 2007

Implementing Live Meeting with Microsoft Office Communications Server 2007 Implementing Live Meeting with Microsoft Office Communications Server 2007 Product Group - Enterprise Dell White Paper By Ananda Sankaran Farrukh Noman April 2008 Contents Introduction... 3 Microsoft Office

More information

Core Solutions of Microsoft Lync Server 2013

Core Solutions of Microsoft Lync Server 2013 Course 20336A: Core Solutions of Microsoft Lync Server 2013 Length: Audience(s): 5 Days Level: 300 IT Professionals Technology: Microsoft Lync Server 2013 Type: Delivery Method: Course Instructor-led (classroom)

More information

Microsoft 70-336 Exam-Osler

Microsoft 70-336 Exam-Osler Microsoft 70-336 Exam-Osler Number: 000-000 Passing Score: 800 Time Limit: 120 min File Version: 1.0 ht t p:/ / w w w.gratisexam.com/ Exam A QUESTION 1 You have a Lync Server 2013 infrastructure that contains

More information

Course Outline. Course 20336B: Core Solutions of Microsoft Lync Server 2013. Duration: 5 Days

Course Outline. Course 20336B: Core Solutions of Microsoft Lync Server 2013. Duration: 5 Days Course 20336B: Core Solutions of Microsoft Lync Server 2013 Duration: 5 Days What you will learn This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer

More information

Course Outline. Core Solutions of Microsoft Lync Server 2013 Course 20336B: 5 days Instructor Led. About this Course.

Course Outline. Core Solutions of Microsoft Lync Server 2013 Course 20336B: 5 days Instructor Led. About this Course. Core Solutions of Microsoft Lync Server 2013 Course 20336B: 5 days Instructor Led About this Course This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer

More information

MS 20337A: Enterprise Voice and Online Services with Microsoft Lync 2013

MS 20337A: Enterprise Voice and Online Services with Microsoft Lync 2013 MS 20337A: Enterprise Voice and Online Services with Microsoft Lync 2013 Description: This five-day instructor-led course teaches how to design and configure Enterprise Voice and Online Services in Microsoft

More information

Lync Mobile Client Features

Lync Mobile Client Features Lync Mobile Client Features Contents Lync Mobile Client Features... 1 General Features... 1 Instant Messaging... 2 Contacts and Contact Groups Support... 3 Conferencing Support... 4 Telephony Support...

More information

Managed Private Cloud for Microsoft Lync

Managed Private Cloud for Microsoft Lync Managed Private Cloud for Microsoft Lync www.connectsolutions.com sales@connectsolutions.com (510) 350-3500 You already know how Microsoft Lync can increase employee productivity and lower communication

More information

Top New Features in Microsoft Lync

Top New Features in Microsoft Lync Top New Features in Microsoft Lync Microsoft Lync Connecting people in new ways, anytime, anywhere Quick adoption through Ease of use and Microsoft Office Reduces cost through converged communications

More information

Microsoft 20336 - Core Solutions of Microsoft Lync Server 2013

Microsoft 20336 - Core Solutions of Microsoft Lync Server 2013 1800 ULEARN (853 276) www.ddls.com.au Microsoft 20336 - Core Solutions of Microsoft Lync Server 2013 Length 5 days Price $4070.00 (inc GST) Version B Overview This instructor-led course teaches IT professionals

More information

Deploying, Configuring, and Administering Microsoft Lync Server 2010

Deploying, Configuring, and Administering Microsoft Lync Server 2010 Course 10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Page 1 of 9 Deploying, Configuring, and Administering Microsoft Lync Server 2010 Course 10533: 4 days; Instructor-Led

More information

Core Solutions of Microsoft Lync Server 2013

Core Solutions of Microsoft Lync Server 2013 MS20336 Längd: 5 dagar Core Solutions of Microsoft Lync Server 2013 This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer a Microsoft Lync Server 2013

More information

MyCloud Dedicated Unified Communications (UC) Transforming Business Communications

MyCloud Dedicated Unified Communications (UC) Transforming Business Communications MyCloud Dedicated Unified Communications (UC) Transforming Business Communications Businesses need communications tools that make their work easier and are available anywhere, anytime including within

More information

Lync Express The Evolution of UC Frederic Dickey Director of Professional Services July 9, 2013

Lync Express The Evolution of UC Frederic Dickey Director of Professional Services July 9, 2013 Lync Express The Evolution of UC Frederic Dickey Director of Professional Services July 9, 2013 Live from WPC 2013! 2 Inside this Deck Unified Communications Defined Lync 2013 Demystified Lync Express

More information

Course 20336: Core Solutions of Microsoft Lync Server 2013

Course 20336: Core Solutions of Microsoft Lync Server 2013 Course 20336: Core Solutions of Microsoft Lync Server 2013 Type:Course Audience(s):IT Professionals Technology:Microsoft Lync Server Level:300 This Revision:B Delivery method: Instructor-led (classroom)

More information

Course 10533A: Deploying, Configuring, and Administering Microsoft Lync Server 2010

Course 10533A: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Sales 406/256-5700 Support 406/252-4959 Fax 406/256-0201 Evergreen Center North 1501 14 th St West, Suite 201 Billings, MT 59102 Course 10533A: Deploying, Configuring, and Administering Microsoft Lync

More information

Enterprise Unified Communication and Collaboration (EUCC) Instant Messaging

Enterprise Unified Communication and Collaboration (EUCC) Instant Messaging Enterprise Unified Communication and Collaboration (EUCC) Instant Messaging Service Description Version 2.00 Effective Date: 07/01/2012 Purpose This Enterprise Service Description is applicable to Enterprise

More information

20336B: Core Solutions of Microsoft Lync Server 2013

20336B: Core Solutions of Microsoft Lync Server 2013 20336B: Core Solutions of Microsoft Lync Server Course Details Course Code: Duration: Notes: 20336B 5 days This course syllabus should be used to determine whether the course is appropriate for the students,

More information

Course Syllabus. About the course. Audience. At Course Completion. Microsoft Lync 2013 Depth Support Engineer. Certification Exams: 74-338

Course Syllabus. About the course. Audience. At Course Completion. Microsoft Lync 2013 Depth Support Engineer. Certification Exams: 74-338 Course Syllabus Course Title: Microsoft Lync 2013 Depth Support Engineer Format: Instructor-Led Certification Exams: 74-338 This course syllabus should be used to determine whether the course is appropriate

More information

Microsoft s UC Solution for Edu. Carl Kishel Technology Strategist Microsoft Education

Microsoft s UC Solution for Edu. Carl Kishel Technology Strategist Microsoft Education Microsoft s UC Solution for Edu Carl Kishel Technology Strategist Microsoft Education What is Microsoft UC? Email and Calendar Integrated Voicemail (Unified Messaging) Enterprise Voice/Telephony, IM, Presence,

More information

Anthony Caragol Gonzalo Escarrá

Anthony Caragol Gonzalo Escarrá Anthony Caragol Gonzalo Escarrá #SWCEvents Agenda SWC Introduction Unified Communications Technology Landscape Introduction of Skype for Business 2015 Demonstration Getting Started About SWC Technology

More information

Getting Started with Microsoft Lync Server 2010 Microsoft Lync Server 2010

Getting Started with Microsoft Lync Server 2010 Microsoft Lync Server 2010 ! Getting Started with Microsoft Lync Server 2010! Microsoft Lync Server 2010 Published: March 2012! This document is provided as-is. Information and views expressed in this document, including URL and

More information

Social Enterprise Reduces Costs and Expands Services with Flexible Cloud-Based Solution

Social Enterprise Reduces Costs and Expands Services with Flexible Cloud-Based Solution Microsoft Office 365 Customer Solution Case Study Social Enterprise Reduces Costs and Expands Services with Flexible Cloud-Based Solution Overview Country or Region: United Kingdom Industry: Nonprofit

More information

Upgrade and Migration Strategy

Upgrade and Migration Strategy Cisco HCS Architecture, page 2 Solution Upgrade and Migration Phases, page 5 Understanding Subsystem Upgrades, page 6 1 Cisco HCS Architecture Cisco HCS Architecture The following figure provides a high-level

More information

Anthony Caragol Lync MVP. Gonzalo Escarrá Lync Technical Lead

Anthony Caragol Lync MVP. Gonzalo Escarrá Lync Technical Lead Anthony Caragol Lync MVP Gonzalo Escarrá Lync Technical Lead Agenda SWC Introduction Unified Communications Technology Landscape Introduction of Lync 2013 Demonstration Skype for Business Getting Started

More information

50573: Premier Support for Lync Partners Tier 2. Sobre o curso. Microsoft - Servidores

50573: Premier Support for Lync Partners Tier 2. Sobre o curso. Microsoft - Servidores 50573: Premier Support for Lync Partners Tier 2 Microsoft - Servidores Preço: sob consulta ( Os valores apresentados não incluem IVA. Oferta de IVA a particulares e estudantes ) Nível: Avançado Duração:

More information

Deployment Guide July-2014 rev. a. Deploying Array Networks APV Series Application Delivery Controllers for Microsoft Lync Server 2013

Deployment Guide July-2014 rev. a. Deploying Array Networks APV Series Application Delivery Controllers for Microsoft Lync Server 2013 Deployment Guide July-2014 rev. a Deploying Array Networks APV Series Application Delivery Controllers for Microsoft Lync Server 2013 Contents 1 Introduction... 2 1.1 Lync Server Roles... 2 1.3 Array Networks

More information

Core Solutions of Microsoft Lync Server 2013 Course 20336A: 4 days; Instructor-Led

Core Solutions of Microsoft Lync Server 2013 Course 20336A: 4 days; Instructor-Led Course 20336A : Core Solutions of Microsoft Lync Server 2013 Page 1 of 8 Core Solutions of Microsoft Lync Server 2013 Course 20336A: 4 days; Instructor-Led About the Course This instructor-led course teaches

More information

Core Solutions of Microsoft Lync Server 2013

Core Solutions of Microsoft Lync Server 2013 CÔNG TY CỔ PHẦN TRƯỜNG CNTT TÂN ĐỨC TAN DUC INFORMATION TECHNOLOGY SCHOOL JSC LEARN MORE WITH LESS! Core Solutions of Microsoft Lync Server 2013 Course 20336A: Five days; Instructor-Led About this Course

More information

Migrating WebEx Connect Users to Cisco Jabber

Migrating WebEx Connect Users to Cisco Jabber Planning Guide Migrating WebEx Connect Users to Cisco Jabber Information for System Administrators Introduction The Cisco WebEx Messenger service provides an instant messaging / chat based collaboration

More information

Connected and Complete: Enterprise Unified Communications Strategies Tyler Bryson Microsoft Corporation

Connected and Complete: Enterprise Unified Communications Strategies Tyler Bryson Microsoft Corporation Connected and Complete: Enterprise Unified Communications Strategies Tyler Bryson Microsoft Corporation This year By 2013. which is more than the a third world s of the mobile world s worker workforce

More information

Http://www.passcert.com

Http://www.passcert.com Http://www.passcert.com Exam : 70-337 Title : Enterprise Voice & Online Services with Microsoft Lync Server 2013 Version : DEMO 1 / 18 Topic 1, Litware, Inc Case A Overview Litware, Inc., is an international

More information

MICROSOFT LYNC SOLUTIONS. Unifying Communications with the Active Communications Solution

MICROSOFT LYNC SOLUTIONS. Unifying Communications with the Active Communications Solution MICROSOFT LYNC SOLUTIONS Unifying Communications with the Active Communications Solution CONTENTS 1 Who are VideoCentric? 2 What is Unified Communications? - How can UC help my company? 3 What sorts of

More information

Cisco Business Edition 3000

Cisco Business Edition 3000 Solution Overview Cisco Business Edition 3000 Value, Simplicity, and Essential Features for Small and Medium-Sized Businesses Cisco Business Edition 3000 provides you essential collaboration capabilities

More information

Telephony Telephony more than just a phone system.

Telephony Telephony more than just a phone system. Telephony Telephony more than just a phone system. Telephony En Pointe ECS provides an end-to-end telephony solution based around the latest bleeding edge technology from Cisco Systems the Cisco Hosted

More information

Deployment Guide. Microsoft Lync 2013 and Citrix NetScaler Deployment Guide. citrix.com

Deployment Guide. Microsoft Lync 2013 and Citrix NetScaler Deployment Guide. citrix.com Deployment Guide Microsoft Lync 2013 and Citrix NetScaler Deployment Guide Table of contents Introduction 3 Overview of Microsoft Lync 2013 3 Lync Server Roles 3 Standard Edition Server 3 Front-End Server

More information

Breaking Down and Understanding Office 365 Michael Noel

Breaking Down and Understanding Office 365 Michael Noel Breaking Down and Understanding Office 365 Michael Noel CCO Michael Noel @MichaelTNoel Author of 19 books including the best selling SharePoint Unleashed series Presented at over 200 events in over 70

More information

Return On Investment

Return On Investment Return On Investment 01 Problem Statement 07 Office Professional Plus 02 Business Challenges 08 Benefits Table of Contents 03 Solution 09 04 Exchange Online 10 Call to Action About Geocent 05 Lync Online

More information

Enterprise Voice and Online Services with Microsoft Lync Server 2013

Enterprise Voice and Online Services with Microsoft Lync Server 2013 CÔNG TY CỔ PHẦN TRƯỜNG CNTT TÂN ĐỨC TAN DUC INFORMATION TECHNOLOGY SCHOOL JSC LEARN MORE WITH LESS! Enterprise Voice and Online Services with Microsoft Lync Server 2013 Course 20337B: Five days; Instructor-Led

More information

Sam Cavaliere. Microsoft Corporation Sam.Cavaliere@microsoft.com 646-225-4860

Sam Cavaliere. Microsoft Corporation Sam.Cavaliere@microsoft.com 646-225-4860 Sam Cavaliere Unified Communications Solutions Sales Professional Microsoft Corporation Sam.Cavaliere@microsoft.com 646-225-4860 Agenda Define UC Foundation for Communications Demo Wrap up Q&A Confusing,

More information

10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Duration: Five Days

10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Duration: Five Days To register or for more information call our office (208) 898-9036 or email register@leapfoxlearning.com 10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Duration: Five Days

More information

Core Solutions of Microsoft Lync Server 2013 Certification Training Course 20336

Core Solutions of Microsoft Lync Server 2013 Certification Training Course 20336 20336 - Core Solutions of Microsoft Lync Server 2013 Duration: 5 days Course Price: $2,975 Software Assurance Eligible Course Description Core Solutions of Microsoft Lync Server 2013 Certification Training

More information

Course 10534A: Planning and Designing a Microsoft Lync Server 2010 Solution

Course 10534A: Planning and Designing a Microsoft Lync Server 2010 Solution Course 10534A: Planning and Designing a Microsoft Lync Server 2010 Solution OVERVIEW About this Course This five-day instructor-led course teaches how to plan and design a Microsoft Lync Server 2010 solution

More information

City of Pittsburgh SaaS Email and Data File Collaboration System Vendor Questions and Answers 3/10/2015

City of Pittsburgh SaaS Email and Data File Collaboration System Vendor Questions and Answers 3/10/2015 1. Is Vendor the allowed to take exceptions to terms and conditions in the RFP? If yes, would you like to see alternate positions? a. Answer: The City would like to see all options that meet the City s

More information

Premier Support for Lync Partners Tier 2

Premier Support for Lync Partners Tier 2 Premier Support for Lync Partners Tier 2 Eğitim Tipi ve Süresi: 10 Days ILT This 10-day instructor-led course provides delegates with the knowledge and skills to setup and troubleshoot Lync Server and

More information

Making Enterprise Collaboration Cloud and Clear. Ramesh Paramaesvaran, Head of Design BT Global Services

Making Enterprise Collaboration Cloud and Clear. Ramesh Paramaesvaran, Head of Design BT Global Services Making Enterprise Collaboration Cloud and Clear Ramesh Paramaesvaran, Head of Design BT Global Services 20 years enabling business in Malaysia with 800+ Employees Global Development Centre Contract delivery

More information

Unified Communications and Desktop Integration

Unified Communications and Desktop Integration S T R A T E G I C W H I T E P A P E R Unified Communications and Desktop Integration Unified communications (UC) is recognized as one of the top strategic new technology areas in IT operations. The Alcatel-Lucent

More information

HP Microsoft. Unified Communications & Collaborations. Francisco Martinez. Alfredo Alvarez. UC Architect Microsoft. Solutions Architect HP Networking

HP Microsoft. Unified Communications & Collaborations. Francisco Martinez. Alfredo Alvarez. UC Architect Microsoft. Solutions Architect HP Networking HP Microsoft Unified Communications & Collaborations Francisco Martinez UC Architect Microsoft Alfredo Alvarez Solutions Architect HP Networking 2011Hewlett-Packard Development Company, L.P. The information

More information

Microsoft Lync Managed by Level 3 - Service Description. Level 3 Communications, Inc. All rights reserved. Page 1

Microsoft Lync Managed by Level 3 - Service Description. Level 3 Communications, Inc. All rights reserved. Page 1 H Microsoft Lync Managed by Level 3 - Service Description Level 3 Communications, LLC. All Rights Reserved. Level 3, Level 3 Communications and the Level 3 Communications Logo are either registered service

More information

Deploying SIP Phones into Unified Communications Solutions with the Dialogic Media Gateway Series

Deploying SIP Phones into Unified Communications Solutions with the Dialogic Media Gateway Series Communication is an important part of business enterprises, and many are adopting Unified Communications (UC) solutions to improve business processes and enhance communications. These UC solutions typically

More information

Energy Company Reduces Costs by Upgrading Communications Solution

Energy Company Reduces Costs by Upgrading Communications Solution Microsoft Lync Server 2010 Customer Solution Case Study Energy Company Reduces Costs by Upgrading Communications Solution Overview Country or Region: Indonesia Industry: Energy Customer Profile MedcoEnergi

More information

MS-10534 - Planning and Designing a Microsoft Lync Server 2010 Solution

MS-10534 - Planning and Designing a Microsoft Lync Server 2010 Solution MS-10534 - Planning and Designing a Microsoft Lync Server 2010 Solution Table of Contents Introduction Audience At Course Completion Prerequisites Microsoft Certified Professional Exams Student Materials

More information

Whitepaper Best of Both Worlds. Making the most out of your Office 365 Licensing and Increase Productivity How to add Lync Enterprise Voice

Whitepaper Best of Both Worlds. Making the most out of your Office 365 Licensing and Increase Productivity How to add Lync Enterprise Voice Whitepaper Best of Both Worlds Making the most out of your Office 365 Licensing and Increase Productivity How to add Lync Enterprise Voice Table of Contents Getting the most out of your Office 365 Deployment...3

More information

Taking VoIP to the Next Level What else can VoIP do for you?

Taking VoIP to the Next Level What else can VoIP do for you? Taking VoIP to the Next Level What else can VoIP do for you? Steve Fletcher Chief Information Officer Parker Poe Adams & Bernstein LLP Carlos Rodriguez Network Manager Nexsen Pruet, LLC Agenda Unified

More information

Finally It All Makes Sense An online solution that fits your small business 365 days a year

Finally It All Makes Sense An online solution that fits your small business 365 days a year Microsoft Office 365 for Mid-Sized & Enterprise Businesses START Saving Finally It All Makes Sense An online solution that fits your small business 365 days a year Microsoft Office 365 delivers the power

More information

We need to move between plans as our needs and business grow. We expect the ability to combine plans to meet our needs without worrying about which plans work together. Simplify the upsell and crosssell

More information

Service Schedule 2 MS Lync Terms & Conditions v1.0

Service Schedule 2 MS Lync Terms & Conditions v1.0 Service Schedule 2 MS Lync Terms & Conditions v1.0 Overriding provisions All quotations are made and all orders are accepted subject to these conditions ( these Schedule Terms ) and our Active Support

More information

Microsoft Deploying, Configuring, and Administering Microsoft Lync Server 2010

Microsoft Deploying, Configuring, and Administering Microsoft Lync Server 2010 1800 ULEARN (853 276) www.ddls.com.au Microsoft 10533 - Deploying, Configuring, and Administering Microsoft Lync Server 2010 Length 5 days Price $4169.00 (inc GST) Overview This five-day instructor-led

More information

Base and Additive Client Access Licenses (CALs): An explanation

Base and Additive Client Access Licenses (CALs): An explanation Volume Licensing brief Base and Additive Client Access Licenses (CALs): An explanation This brief applies to all Microsoft Volume Licensing programs. Table of Contents Summary... 1 What s New in This Brief...

More information

Enterprise Voice and Online Services with Microsoft Lync Server 2013

Enterprise Voice and Online Services with Microsoft Lync Server 2013 Course 20337B: Enterprise Voice and Online Services with Microsoft Lync Server 2013 Course Details Course Outline Module 1: Voice Architecture This module introduce Enterprise Voice features of Lync Server

More information

unified communications sourcing Making the right choice between on-premise, managed service, cloud and hybrid

unified communications sourcing Making the right choice between on-premise, managed service, cloud and hybrid unified communications sourcing Making the right choice between on-premise, managed service, cloud and hybrid On-premise, managed service, cloud or hybrid? We take a look at the reasons for choosing each

More information

WHITE PAPER. www.fusionstorm.com. The Business Benefits of Upgrading Legacy IP Communications Systems. www.fusionstorm.com

WHITE PAPER. www.fusionstorm.com. The Business Benefits of Upgrading Legacy IP Communications Systems. www.fusionstorm.com WHITE PaPEr: Easing the Way to the Cloud: 1 WHITE PAPER The Business Benefits of Upgrading Legacy IP Communications Systems 2 WHITE PAPER: The Business Benefits of Upgrading Legacy IP Communications Systems

More information

New aspects of Cisco UC Interoperability. #CiscoPlus

New aspects of Cisco UC Interoperability. #CiscoPlus New aspects of Cisco UC Interoperability #CiscoPlus What is integration? Is my home phone integrated with your home phone? Is my corporate email system federated with yours? Does integration imply connecting

More information

INSTANT CONNECT SERVICE USER GUIDE

INSTANT CONNECT SERVICE USER GUIDE INSTANT CONNECT SERVICE USER GUIDE Contents Introduction... 3 Office Communicator 2007 R2 PC Desktop Client... 4 Manual configuration of Office Communicator... 4 Troubleshooting... 5 Microsoft Office Communicator

More information

Software-Powered VoIP

Software-Powered VoIP Software-Powered VoIP Ali Rohani Anthony Murphy Scott Stubberfield Unified Communications Architecture Core Scenarios UC endpoints QOE Monitoring Archiving CDR AOL Public IM Clouds Yahoo Remote Users MSN

More information

OneBox365 - The Simplest Path to Microsoft Lync Voice

OneBox365 - The Simplest Path to Microsoft Lync Voice OneBox365 - The Simplest Path to Microsoft Lync Voice Agenda Introduction OneBox365 - General overview - Deployment options - Branch Appliance Lync IP Phones Introducing AudioCodes Market leader in VoIP

More information

Cisco and Microsoft Collaboration in Unified Communications

Cisco and Microsoft Collaboration in Unified Communications . White Paper and Collaboration in Unified Communications and have an established history of cooperating across technologies to provide customers with innovative business solutions. In the area of unified

More information

LOOK TO THE CLOUD: Cloud Computing Primer An ebook

LOOK TO THE CLOUD: Cloud Computing Primer An ebook LOOK TO THE CLOUD: Cloud Computing Primer An ebook Contents 1. What Is the Cloud?... Pg. 3 2. What is Office 365?... Pg. 3 2-1. Exchange Online... Pg. 4 2-2. SharePoint Online... Pg. 5 2-3. Lync Online...

More information

Whitepaper: Microsoft Office Communications Server 2007 R2 and Cisco Unified Communications Manager Integration Options

Whitepaper: Microsoft Office Communications Server 2007 R2 and Cisco Unified Communications Manager Integration Options Whitepaper: Microsoft Office Communications Server 2007 R2 and Cisco Unified Communications Manager Integration Options Document Summary This document provides information on several integration scenarios

More information

StartReady Basic Appliance for Microsoft Lync. Detailed Technical Overview

StartReady Basic Appliance for Microsoft Lync. Detailed Technical Overview StartReady Basic Appliance for Microsoft Lync Detailed Technical Overview Agenda StartReady Portfolio & Basic Appliance for Microsoft Lync StartReady Basic Appliance in details Building Block Overview

More information

Microsoft 10534 - Planning and Designing a Microsoft Lync Server 2010 Solution

Microsoft 10534 - Planning and Designing a Microsoft Lync Server 2010 Solution 1800 ULEARN (853 276) www.ddls.com.au Microsoft 10534 - Planning and Designing a Microsoft Lync Server 2010 Solution Length 5 days Price $4169.00 (inc GST) Overview This five-day instructor-led course

More information

UNIFIED COMMUNICATIONS. Keeping people in touch efficiently

UNIFIED COMMUNICATIONS. Keeping people in touch efficiently UNIFIED COMMUNICATIONS Keeping people in touch efficiently WHAT ARE UNIFIED COMMUNICATIONS? At its best, unified communications (UC) is just what it says it enables better interaction between people by

More information

Microsoft Office Communicator 2007 Frequently Asked Questions. Published: July, 2007

Microsoft Office Communicator 2007 Frequently Asked Questions. Published: July, 2007 Microsoft Office Communicator 2007 Frequently Asked Questions Published: July, 2007 Information in this document, including URL and other Internet Web site references, is subject to change without notice.

More information

Energy Efficient. Award Winning Design. Seamless Scalability 10-1000 s of users

Energy Efficient. Award Winning Design. Seamless Scalability 10-1000 s of users Unified Communication Solutions Helping Business Connect, Collaborate and Win IP PHONE SYSTEMS FOR YOUR BUSINESS BOTTOM LINE efficient reliable highly integrated scalable Return on Investment Lowest Total

More information

AudioCodes One Box 365 Training. Kathy Birch Product Sales Manager, Westcon Alan Percy Sr. Director of Strategic Marketing, North America, AudioCodes

AudioCodes One Box 365 Training. Kathy Birch Product Sales Manager, Westcon Alan Percy Sr. Director of Strategic Marketing, North America, AudioCodes AudioCodes One Box 365 Training Kathy Birch Product Sales Manager, Westcon Alan Percy Sr. Director of Strategic Marketing, North America, AudioCodes October 2014 AudioCodes One Box 365 Giving Voice to

More information

HP Unified Communications Solutions

HP Unified Communications Solutions HP Unified Communications Solutions Amos Ferrari WW Messaging & Unified Communications Program Manager 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change

More information

Using Microsoft Lync for Web Conferencing, Training & Support

Using Microsoft Lync for Web Conferencing, Training & Support Using Microsoft Lync for Web Conferencing, Training & Support A Demonstration of Lync Features 28 May 2014 What is Lync? Microsoft Lync is a communications and collaboration tool available to Exchange

More information

The 5 minute expert... AudioCodes CloudBond 365

The 5 minute expert... AudioCodes CloudBond 365 The 5 minute expert... AudioCodes CloudBond 365 With CloudBond 365 from AudioCodes, the opportunity to accelerate and simplify deployment of Microsoft Skype for Business Enterprise Voice to Office 365

More information

Microsoft Office SharePoint Online Lync Online Exchange Online

Microsoft Office SharePoint Online Lync Online Exchange Online Fact Sheet Microsoft Office 365 brings together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite. Office 365 is designed to meet

More information