HCE Hospitality Compensation Exchange Compensation Review of Luxury Golf Resorts in Scotland By HVS Executive Search, London

Transcription

1 HCE Hospitality Compensation Exchange Compensation Review of Luxury Golf Resorts in Scotland By, London

2 Welcome to the HCE Hospitality Compensation Exchange, the hotel industry s most comprehensive guide to salaries and benefits. We have created the HCE to provide hotel owners and operators with current and credible information concerning salary, bonus and employee benefit trends. Overview & Methodology is widely recognized as a leader in providing human resource consulting to the hospitality industry. Core competencies of the firm include retained executive search, compensation management, and corporate governance counseling. Supporting the firm s compensation consulting practice is the HCE Hospitality Compensation Exchange. The HCE is the most comprehensive survey of the hotel industry and encompasses data from 5000 hotels and 160 companies. Scope of Project HVS was commissioned to conduct a study of salary and benefits levels awarded at luxury golf resorts in Scotland. The survey solicited data covering Annual Base Salary, Bonus, Bank Holidays, Pension eligibility, annual employer s contribution, Private Health Insurance, Child Care Support and other benefits such as Housing Allowance, Living Allowance, Travel Allowance, etc. The survey was carried out for key positions from General Manager to Green Keeper. HVS research included specific data from six local market competitors. Data Analysis Data is presented in standard percentile format (minimum, 25 th percentile, 50 th percentile, 75 th percentile, and maximum). A percentile is a measure of location in a distribution of numbers that defines the value below which a given percentage of the data fall. For example, the 75th percentile is the point below which 75 percent of the data fall. The minimum and maximum represent the smallest and largest data points for each of the compensation components. We prefer the percentile format, as it is a better reflection of real compensation levels and is less susceptible to statistical outliers. 2

3 Findings It has only been possible to report full findings for criteria where we had complete responses from at least five participating hotels. We have therefore not been able to report on Target Bonus, Last Paid Annual Bonus and Travel Allowances. Please do not hesitate to contact us should you have any questions relating to the report or wish to learn more about the HCE Hospitality Compensation Exchange. HVS respectively submits its findings, With kindest regards, Christopher Mumford & Pooja Vir Managing Director Associate Tel: (44) Tel: (44) Mbl: (44) Mbl: (44)

4 Annual Base Salary 25th 50th 75th Annual Gross Base Salary Minimum Maximum Executive Office General Manager 75,000 99, , , ,000 Director of Finance 46,000 48,154 61,759 71, ,541 Director Sales & Marketing 36,000 47,536 50,400 57,680 74,200 Director of Golf 39,140 43,054 51,300 59,740 68,440 Executive Chef 45,850 50,000 50,000 51,482 79,382 Food & Beverage - Service Restaurant Manager - Fine Dining 20,000 21,819 26,072 26,683 30,900 Assistant Restaurant Manager - Fine Dining 14,500 15,912 19,000 22,660 24,000 Restaurant Manager - Club House 21,250 22,279 22,660 24,000 30,156 Conferences and Banqueting Manager 18,500 23,000 27,172 29,398 30,000 Waiter 11,393 11,482 11,498 11,639 11,918 Food & Beverage - Kitchen Executive Sous Chef 28,000 29,000 29,870 32,000 47,000 Head Pastry Chef 25,005 26,000 27,800 28,840 32,500 Sous Chef 18,720 19,000 21,500 24,000 25,000 Chef de Partie 14,997 15,000 16,500 17,361 18,030 Housekeeping Executive Housekeeper 25,000 28,758 30,376 32,088 37,131 Assistant Executive Housekeeper 14,419 16,000 18,000 20,096 20,600 Housekeeping Supervisor 12,200 12,666 13,800 14,639 16,000 Room Attendant 11,425 11,486 11,596 11,862 12,500 Golf Golf Professional 11,498 20,409 22,075 28,038 33,000 Head Greenskeeper 20,563 23,339 27,800 31,775 51,000 Green Keeper Grade 1 14,456 14,804 16,480 18,561 22,000 Sales & Marketing Sales Manager - Local Market 23,694 25,524 27,547 28,900 34,629 Events Coordinator 14,000 16,300 16,500 17,000 18,025 Rooms Division Front Office Manager 24,000 27,305 29,563 37,113 39,000 Assistant Front Office Manager 17,340 19,750 21,630 23,000 25,875 Assistant Head Concierge 12,250 15,707 17,000 18,845 21,500 Front Hall Porter / Doorman 11,394 11,486 11,569 11,849 11,950 Receptionist 11,482 11,533 12,070 12,501 14,852 4

5 Annual Base Salary 25th 50th 75th Annual Gross Base Salary Minimum Maximum Spa Director of Spa & Leisure 27,962 31,000 34,510 35,568 70,000 Therapist Level 1 11,900 11,918 15,304 16,000 16,356 Therapist Level 2 12,300 13,250 13,532 14,500 15,188 Finance Assistant Financial Controller 24,000 24,884 29,000 33,701 36,400 Accounts Assistant 12,500 13,807 14,602 15,263 17,000 5

6 Benefits Car 25th 50th 75th Annual Car Allowance Minimum Maximum Executive Office General Manager 6,300 6,900 7,500 8,250 9,000 Notes: 50 of the participants also provide a car or car allowance to other members of the Executive Office. The value of this annual allowance ranges between 6,000 and 7, of the participants also provide a car or car allowance to senior members of the sales and marketing teams. Health 66 of the participants provide members of the Executive Office with private medical insurance. Following is the range of the annual insurance premium: Bank Holidays Private Medical Insurance Minimum Maximum General Manager 385 2,090 Director of Operations 385 1,308 Director of Finance 385 1,548 Director Human Resources 602 2,090 Director Sales & Marketing 1,308 2,090 Director of Engineering / Facilities 1,055 1,055 Director of Golf Executive Chef 385 2,090 Majority of the participants recognise 8 bank holidays and pay for this in single time. Pension Pension Annual Employer s Contribution Executive Office Minimum 25th 50th 75th Maximum General Manager Director of Finance Director Sales & Marketing Director of Golf Executive Chef

7 Additional Benefits Executive Committee ADDITIONAL BENEFITS Eligible for pension? Eligible for private health insurance? Majority of the If Yes, please give details such as whether dependent on length of service, whether offered to spouse and family, etc. participants offer this to the employee, spouse and family. Death in Service Benefit? Long-term Disability Allowance? Dental Care? Stock Options? Housing Retirement Gift? Long Service Award? Compassionate Leave? Child Care Support? Birthday Present Christmas Present/Hamper? Tuition or Sponsorship Assistance? Free Dry Cleaning for Non-Uniform Employees? Uniform Allowance? Recommend a Friend Scheme (employment)? Subsidised Chiropodist? Subsidised Back Therapist? Enhanced Paid Maternity Leave? Enhanced Paid Paternity Leave? Enhanced Paid Adoption Leave? Outstanding Employee Award? Health Club Membership? Discount on Food & Beverage? Discounted Accommodation? Yes No 7

8 Additional Benefits Head of Department ADDITIONAL BENEFITS Eligible for pension? Eligible for private health insurance? If Yes, please give details such as whether dependent on length of service, whether offered to spouse and family, etc. Majority of the participants offer this to the employee only. Death in Service Benefit? Long-term Disability Allowance? Dental Care? Stock Options? Housing Retirement Gift? Long Service Award? Compassionate Leave? Child Care Support? Birthday Present Christmas Present/Hamper? Tuition or Sponsorship Assistance? Free Dry Cleaning for Non-Uniform Employees? Uniform Allowance? Recommend a Friend Scheme (employment)? Subsidised Chiropodist? Subsidised Back Therapist? Enhanced Paid Maternity Leave? Enhanced Paid Paternity Leave? Enhanced Paid Adoption Leave? Outstanding Employee Award? Health Club Membership? Discount on Food & Beverage? Discounted Accommodation? Yes No 8

9 Additional Benefits Line Level ADDITIONAL BENEFITS Eligible for pension? Eligible for private health insurance? Death in Service Benefit? Long-term Disability Allowance? Dental Care? Stock Options? Housing Retirement Gift? Long Service Award? Compassionate Leave? Child Care Support? Birthday Present Christmas Present/Hamper? Tuition or Sponsorship Assistance? Free Dry Cleaning for Non-Uniform Employees? Uniform Allowance? Recommend a Friend Scheme (employment)? Subsidised Chiropodist? Subsidised Back Therapist? Enhanced Paid Maternity Leave? Enhanced Paid Paternity Leave? Enhanced Paid Adoption Leave? Outstanding Employee Award? Health Club Membership? Discount on Food & Beverage? Discounted Accommodation? Yes No 9

10 Peer Group Hotels Included in the Peer Group De Vere Deluxe Cameron House Fairmont St. Andrews Marriott Dalmahoy Hotel & Country Club Old Course Hotel, St. Andrews The Gleneagles Hotel Westin Turnberry Resort Data current as of May 2008 Date: 20 June

11 The HCE Hospitality Compensation Exchange is the largest industry forum for the exchange of compensation and benefit information. Annual HCE surveys are conducted for the hotel, casino, and restaurant industries and encompass corporate and property-level positions. Furthermore, clients have access to more focused reports through HCE Select and HCE Custom. HCE Annual Reports contain an executive summary of the international HCE survey data. This data is categorised by suitable industry criteria and reports are available for both corporate and property-level positions. HCE Select generates criteria-specific reports based on data from the international survey. You can determine your own query parameters for an HCE Select Report. HCE Custom creates client-defined reports from newly gathered data. HCE Custom gives you access to information not collected in the international HCE surveys. Custom surveys are designed to consider an unlimited number of parameters, positions, and questions. Participating in the HCE is free of charge. Participants are eligible to receive discounts on all HCE services. As confidentiality is the cornerstone of our business, protecting the reputation and data integrity of the participants is of critical importance. To that end, we only provide results in aggregate format. London has recently conducted salary and benefits surveys in the following markets: Asia: SVP Development Athens Brussels Cairo Dubai Europe: - Regional Sales - SVP Development Lisbon & Algarve London Maldives Mauritius Middle East: - SVP Development - Regional Corporate Office - General Managers at Key Cities Moscow Paris Prague Saudi Arabia Scotland South Africa St. Petersburg Tallinn Tuscany To purchase a copy of any of these reports or for further information please do not hesitate to contact: Christopher Mumford Pooja Vir Managing Director Senior Associate London London Tel: Tel: Fax: Fax: cmumford@hvs.com pvir@hvs.com