editorial ethical development ECS Group Contents

Transcription

1

2 Contents editorial KEY FIGURES profile STRATEGY JOINT INTERVIEW Credentials OUR OFFER our network contacts ethical development Leading is a commitment, a commitment to remain the most innovative, the most creative, the most secure in order to provide our customers with the best practices, the best services and the best tools for their cargo business.

3 editorial ECS Group is the global leader in GSSA services Over the past few years, ECS Group has continued to grow and to improve its performance to become one of the most prominent players in the GSSA market. The strength of our global network, the talent of our employees and our desire to innovate has enabled us to achieve a number of significant commercial and operational successes and pursue our development, despite the turmoil of the financial and economic crisis which has severely hit the airline industry. In 2011, for instance, we increased our presence on the Asian markets, in India in particular with the opening of four new offices in New Delhi, Hyderabad, Mumbai and Chennai, as well as in Vietnam with the inauguration of an office in Hanoi. This success was made possible thanks to the trust placed in us by our customers and the quality of our ties with them. On June 14, 2012, we celebrated the 10th anniversary of our partnership with Brussels Airlines, a perfect illustration of our commitment to building long-term value to our customers and supporting their own development. In 2012, we continued to expand the ECS network with the acquisition of two leading GSSA in Italy, and accelerated the consolidation of our organization by strengthening our business management. Our results have reflected the soundness of that approach, many contracts signed in In 2013, our drive has been further bolstered by the arrival of a new majority shareholder, the Alpha investment fund, confirming and consolidating our strategy of targeted acquisitions combined with profitable and sustainable organic growth. Bertrand Schmoll Chairman & Chief executive officer ECS Group 1

4 key figures 33 countries subsidiaries offices 2 ECS Group $ 785 million turnover 550 employees tons of freight

5 Profile ECS Group: WORLDWIDE LEADER OF GSSA S ECS is the world s leading GSSA thanks to its global presence and the number of airlines represented. The group offers the air cargo industry worldwide knowledge and experience with a complete cargo outsourcing solution. Financial guarantees, generalization of best practices, standard processes, dedicated staff to work with airlines ECS Group gathers everything to provide the best to its customers. OUR SOLID VALUES: Commitment Airline ECS s partners are able to rely on the personal commitment of each manager to deliver the service in strict keeping with the terms of the contract. Transparency and traceability Being a fair partner to airlines is the core principle of the ECS Group s way of doing business. It involves transparency in the way contracts are drawn up and implemented, and the facility for airlines to keep themselves informed at every stage in the cargo process. Trust in Partnership Doing business with ECS means more than outsourcing cargo operations. It means entering into a long-term partnership with a company which is committed to furthering the airline s development throughout the world. ECS Group 3

6 STRATEGY JOINT INTERVIEW Bertrand SCHMOLL / Chairman & Chief executive officer Adrien THOMINET / Chief operating officer Do you intend to pursue your organic and external growth strategies in the years to come? Bertrand Schmoll : In 2012 we took over the Italian GSSA service providers ADP and ATC to position ourselves as the market leader in the country. That strategy, based on targeted acquisitions to make us the leading GSSA provider will continue, particularly in Asia and South America. ECS Group is the only GSSA that can offer an efficient, integrated service dedicated to airline cargo business. At the same time, we are giving our organization the means to grow by closely integrating the teams and by developing a high-quality local presence. For example, Sauro Martinelli, of the two Italian GSSAs has been appointed Senior Vice-President of the Business Development team of ECS Group. At the operational level, what strategy are you going to implement in order to make further progress? Adrien Thominet : Offering new services with high added value for the airlines we represent is our top priority. The idea is to upgrade from GSA to GSSA and to broaden our expertise to offer additional services that make all ECS Group is the only GSSA that can offer an efficient, integrated service dedicated to airline cargo business Bertrand Schmoll 4 ECS Group

7 Offering new services with high added value for the airlines we represent is our top priority Adrien Thominet the difference for our customers. Another line of work is our commitment to guaranteed service quality with our Service Label Agreements. What differentiates ECS Group the most from its competitors? The emphasis on people, and experience of local issues? Bertrand Schmoll : Absolutely! GSSA is a service business in which women and men are the key to success. We have always avoided layoff plans when times are hard, in order to maintain the skills and knowledge of our teams. We shall pursue that approach. Adrien Thominet : One of the distinctive features of ECS is our ability to work as a team. We rely on highly experienced professionals all around the world, and we value trust and responsibility above all. As a result we are bound by our common goal: to provide our customers with the best possible services, and the importance we give to each employee in the company is a major factor in our commitment and our customers trust. ECS Group 5

8 Credentials Change of shareholder enabling a redeployment of the ECS network. Strategic development in Asia Strengthen GSSA activity, external growth in Europe and in emerging markets Consolidation of the shareholding structure and development of Total Cargo Management solutions by leveraging the international presence Development of the sales network with the opening of offices in Europe. Successful creation of ECS s first hub Creation of the ECS Group and consolidation of various local GSAs in Europe and the US. Financial environment Our Shareholders: 94 % Alpha - 6 % Management Financial partners: 6 ECS Group

9 The strenght of a group From top to bottom and from left to right Ivan Meijia CM Globe Air Cargo - Dominican Republic / Shaun Hawkett VP / Audrey Serjebi Marketing and Communication Manager / Heiner Sass Commercial Advisor Duc Tran Ly CM Globe Air Cargo Vietnam / Wim Van Nerum MD Aero Cargo - Belgium / Uli Baerch Regional Manager Central & North America / Petri Pikkarainien CM Nordic GSA - Finland / Gennadiy Yakubovich CM Globe Air Cargo - Ukraine / Heinz Brütsch MD Globe Air Cargo - Switzerland Fransisco Ortega MD Gen Air - Spain / Thomas Federiksen MD Nordic GSA - Denmark / Carl Ch. Skage MD Nordic GSA - Norway / Paul Harper CM Globe Air Cargo - Ireland / Roman Taborsky MD Globe Air Cargo - Austria / Wolf Taborsky Regional Manager Eastern Europe Shiranka Leo MD Globe Air Cargo UAE / Giulio Giannotti Commercial Advisor / Rajendra Dubey MD Globe Air Cargo - India / Kumar Sanjay MD Globe Air Cargo - Singapore / Mariet Zöllner MD Globe Air Cargo - Netherlands / Tania Mlechenkova MD Globe Air Cargo - Bulgary Claudia Taborsky CM Globe Air Cargo - Romania / Dirk Grüter MD Globe Air Cargo - Germany / Pierre Rochoux Interline & Network Manager / Asa Persson MD Universal GSA - Sweden / Laszlo Bota MD Globe Air Cargo - Hungary / Antonio Oliveira MD Aero Cargo - Germany / Alain Boussard MD Aero Cargo - France / Carlo Gonzato MD Globe Air Cargo - Italy / Olena Kranjewska CM Globe Air Cargo - Poland / Gil Coimbra Regional Manager Far East / Jan Vercruysse MD Globe Air Cargo - Belgium / Franck Tordjman MD Globe Air Cargo - France Mark Pulling SVP, Regional Manager Middle East & India / Jonas Drewsen SVP, Chairman Nordic GSA & Universal GSA / Jesus Escolar SVP, Regional Manager South America / Bertrand Schmoll Chairman & CEO / Adrien Thominet COO / Sauro Martinelli SVP, MD ATC, ADP, Air Log / Jérôme Martin CFO / MD : / CM : ECS Group 7

10 8 ECS Group

11 our offer It takes years to build Trust, it will only take you a few seconds to be a part of it Tailor-Made service: A very attractive offer for airlines Manage all of your cargo department s tasks Turn fixed costs into variable costs Widen the sales coverage and customer base Increase tonnage and optimise yield Total Cargo Management solutions for increasing your net cargo revenue Worldwide coverage enabling numerous synergies and high-level market intelligence High added value services resulting in operational efficiency : One-stop shop solutions Ability to generate offline sales Our own IT system: Cargospot Sales, booking, handling and flight supervision, accounting, agent payments, reporting, market survey and handling / trucking agreements OUR COMMITMENTS: TRANSPARENCY TRACEABILITY TRUST PARTNERSHIP ECS Group 9

12 Our network United States Washington Los Angeles Atlanta Chicago New York Miami French West Indies Fort de France Pointe-à-Pitre Dominican Republic SantO Domingo Columbia Bogota Ecuador Quito Our development strategy has been based on the serial acquisition of leading GSA companies in various key countries. These ECS branches now think, work, and act together to upgrade our outsourcing product to a truly global level. Niger niamey 10 ECS Group United Arab Emirates dubai reunion Saint-denis

13 11 our partners Norway Oslo Denmark Copenhagen United Kingdom London Glasgow Manchester Ireland Dublin France Paris Lyon Marseille Nantes Belgium Brussels Sweden Stockholm Finland Helsinki Netherlands Amsterdam Italy RomE Milan florence venise Spain Madrid Barcelona Valencia Alicante Zaragoza Bilbao Germany Berlin Frankfurt Dusseldorf Munich Hamburg Austria Vienna Poland Warsaw Hungary Budapest Bulgaria Sofia Romania Bucharest Ukraine Kiev Czech Republic Prague Switzerland Zurich Geneva India Delhi Hyderabad Mumbai Chennai Singapore Singapore china Beijing shanghai Hong Kong Vietnam hanoi malaysia Kuala lumpur IVORY COAST ABIDJAN SENEGAL DAKAR GABON LIBREVILLE CAMEROUN DOUALA SOUTH AFRICA JOHANNESBURG MOROCCO CASABLANCA THAILAND BANGKOK INDONESIA JAKARTA AUSTRALIA MELBOURNE JAPAN TOKYO KOREA SEOUL MACAU MACAU BANGLADESH DHAKA PAKISTAN KARACHI JORDAN AMMAN LEBANON BEIRUT SRI LANKA COLOMBO CANADA MONTREAL EGYPT CAIRO ISRAEL TEL AVIV LITHUANIA VILNIUS MALTA MALTA MADAGASCAR ANTANANARIVO MAURITIUS MAURITIUS MEXIQUE CANCUN PORTUGAL LISBOA RUSSIA MOSCOW TURKEY ISTANBUL

14 CONTACTS AMERICA ASIA UNITED STATES Uli BAERCH FRANCE Franck Tordjman NETHERLANDS Mariet ZÖLLNER HONG KONG Gil COIMBRA DOMINICAN REPUBLIC Ivan MEJIA EUROPE AUSTRIA Roman TABORSKY BELGIUM Jan VERCRUYSSE AERO CARGO Wim Van NERUM BULGARIA Tania MLECHENKOVA CZECH REPUBLIC Jarka SEBKOVA DENMARK NORDIC GSA Thomas FREDERIKSEN FINLAND NORDIC GSA Petri PIKKARAINEN AERO CARGO Alain BOUSSARD EFIS Alain BOUSSARD GSH Pierre PEREZ GERMANY Dirk Grüter AERO CARGO Antonio de OLIVEIRA HUNGARY Laszlo BOTA IRELAND Paula HARPER ITALY Carlo GONZATO ATC Sauro Martinelli ADP Sauro Martinelli NORWAY NORDIC GSA Carl Ch. SKAGE POLAND Olena KRAJEWSKA ROMANIA Claudia VASILESCU SPAIN GEN-AIR Paco ORTEGA SWEDEN NORDIC GSA Jonas Drewsen UNIVERSAL GSA Asa PersonN SWITZERLAND Heinz BRüTSCH UNITED KINGDOM Mark PULLING UKRAINE Gennadiy YAKUBOVICH BEIJING Gil COIMBRA SHANGHAI Gil COIMBRA VIETNAM Duc TRAN LY SINGAPORE Kumar SANJAY UNITED ARAB EMIRATES Shiranka LEO INDIA Rajendra DUBEY AFRICA NIAMEY Niger Air Cargo Izu SCHWARTZ 12 ECS Group

15 ethical development Development Aid in Niger The ECS Group is developing its network in Africa and is building relationships with the country s different local and economic stakeholders. In 2012, the group invested in an airline company, Niger Air Cargo (NAC). A local team was created. In 2013, ECS undertook its first Development support action in Niger, Africa. Niger is the leading onion exporter in West Africa and its Violet de Galmi has conquered the main coastal cities. In partnership with the Galmi Agricultural Cooperative, ECS financed the purchase of 30 motorpumps designed to facilitate crop irrigation.helping export is the second step which we committed to during our visit to Niamey. The Fight against Cancer For the last 3 years, ECS Group has been providing financial support for the Guadeloupe and Martinique committees of the League against Cancer. By funding the design of calendars illustrating the work of the League against Cancer, we are helping cancer research, information, prevention and screening and well as providing assistance to patients and their families. ECS Group 13

16 DESIGN & LAYOUT : les Éditions Stratégiques - Document is printed on a PEFC certified paper and was produced by an eco-responsible printer. Photo credit : Bruno Michellod & Fullsize - Sindbad Gillain & Caroline Hermand. Corporate contact Press & Marketing contact Roissytech Cargo 4 1 rue du pré BP Roissy CDG Cedex France [email protected] Tel: [email protected]