Air Logistics Group. The World s first global Airline Cargo Sales & Service Partner

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1 Air Logistics Group The World s first global Airline Cargo Sales & Service Partner

2 World Freight Company HOLDING COMPANY Over the past twelve years we have striven to maintain the highest possible standards of service to the airlines that we have had the privilege to represent. We are keen to improve further upon our past performance. The first Air Logistics Company was founded in the United Kingdom in 1994, followed by Spain in 1997, France in 1998, Germany in 2000 and in Ireland Now Air Logistics has added many more countries and has become a dedicated, specialist cargo sales and service partner to many airlines world-wide. Presently Air Logistics is in the process of building up the major Cargo GSSA Group on a global level. Air Logistics Group AIRLINE CARGO SALES & SERVICE PARTNER GLOBAL AIRLINE TRUCKING SERVICES AIRLINE CARGO SALES & SERVICE PARTNER IT SOLUTIONS Company Responsibilities

3 Air Logistics Group Helmut Mair MANAGING DIRECTOR SWITZERLAND GERMANY CEER AUSTRIA SPAIN & PORTUGAL ITALY UNITED KINGDOM and IRELAND FRANCE BELGIUM NETHERLANDS U.S.A INDIA Eugen Renfer Airpass Cargo Director Bruce Petersen Country Manager Csaba Balint Managing Director Wolfgang Schrammel Country Manager Jaime Salgüero Country Manager Marianna Quarticelli Country Manager Stephen Dawkins Managing Director Matt Taaffe Morand Simon Country Manager Country Manager Chris Vandenplas Country Manager Niels Boelens Country Manager Henry Miller Country Manager Vikramjit Ahluwalia Country Manager HUNGARY CZECH REPUBLIC Robert Cetl POLAND Idalia Glodowska RUSSIA Andrei Solianikov SLOVAKIA Kvetoslav Jamarink Company Structure

4 Over 200 employees world-wide are involved in sales, reservations, operations, administration, trucking, information technology, graphic design and marketing. Our staff are trained to Air Logistics Group s high standards to meet the expectations of our customers and are recruited from the Aviation industry airlines, forwarders and shippers. We continuously invest in training, give staff the opportunity to gain experience in another countries and to learn languages which allows every employee to make their way up through the group. This results in a low staff turnover and high staff loyalty you will find that the people you deal with daily are still within the group next month, next year and even into the next decade. Official IATA approved GSSA Our Staff

5 The group, containing people with many diverse cultures, age groups and business philosophies does an excellent job of listening to every view point and promotes interaction from all levels of the organisation. It is a pleasure to work with so many enthusiastic people that are all committed to offering the best product possible in the most professional manner. Thanks to each and everyone of us, the group is running at the highest levels, in terms of quality and growth, together with the new times and technologies. Jaime Salguero, Country Manager Spain and Portugal Marianna Quarticelli, Country Manager Italy It makes a refreshing change to work for a company where all employees are pulling in the same direction and whose efforts are all equally valued. Bruce Petersen, Country Manager Germany Our Staff

6 European Coverage EAST MIDLANDS MANCHESTER MADRID BARCELONA VALENCIA ALICANTE MALAGA PORTO PARIS BILBAO MILAN BUDAPEST WARSAW MOSCOW PRAGUE ZURICH HAMBURG MUNICH AMSTERDAM BERLIN LONDON BRUSSELS COLOGNE FRANKFURT STUTTGART COUNTRIES: Austria Belgium Czech Republic France Germany Hungary Italy Ireland Netherlands Poland Portugal Russia Slovakia Spain Switzerland United Kingdom DUBLIN VIENNA ROME (planned) OSTEND HANNOVER BASEL DUSSELDORF LYON BRATISLAWA

7 MOSCOW CHICAGO LOS ANGELES DALLAS ATLANTA HOUSTON NEW YORK WASHINGTON MIAMI DUBAI MUMBAI DELHI 47OFFICES 20COUNTRIES World-wide Coverage

8 Selection of Airlines Represented by EUROPE Air Logistics Group We represent a wide range of international carriers throughout our network (Representation applies for certain countries only). FRANCE, SPAIN USA ( REGIONAL ) MIDDLE EAST USA ( REGIONAL ) CZECH REP.,GERMANY, SPAIN, RUSSIA FRANCE, GERMANY, IRELAND, SPAIN, INDIA GERMANY, CZECH REP., RUSSIA, HUNGARY AFRICA ITALY, SPAIN FRANCE, SPAIN CZECH REP., HUNGARY, POLAND GERMANY, IRELAND UK, IRELAND BELGIUM,, GERMANY, NETHERLANDS POLAND, PORTUGAL, RUSSIA, SPAIN PORTUGAL, SPAIN INDIA Our Partner Airlines

9 NORTH AMERICA Selection of Airlines Represented by Air Logistics Group We represent a wide range of international carriers throughout our network (Representation applies for certain countries only). CZECH REPUBLIC, HUNGARY, POLAND RUSSIA AUSTRIA, CEER, GERMANY, PORTUGAL, SPAIN, SWITZERLAND SWITZERLAND IRELAND CZECH REP., HUNGARY, POLAND USA, GERMANY, UK, SPAIN SOUTH/CENTRAL AMERICA ITALY, PORTUGAL, SPAIN, SWITZERLAND, UK EUROPE USA GERMANY, IRELAND, UK, USA Our Partner Airlines

10 Selection of Airlines Represented by Air Logistics Group We represent a wide range of international carriers throughout our network (Representation applies for certain countries only). ASIA GERMANY, IRELAND, ITALY,, UK HUNGARY, POLAND FRANCE, SPAIN ITALY,SPAIN INDIA, AUSTRALIA/NEW ZEALAND USA SOUTH EAST ASIA BELGIUM, IRELAND, SPAIN SPAIN, ITALY, SWITZERLAND, USA (REGIONAL) SPAIN, PORTUGAL ITALY, SWITZERLAND IRELAND Our Partner Airlines

11 Our continuous investment provides our airline clients world-wide with a quality cost effective sales & service solution Mission Statement

12 Over 5000 Clients around the world 20 Countries 47 offices Consignee selling Over 400 Calls a week world-wide Over 200 Staff Over 80 Sales staff world-wide The ability to keep abreast of international and commercial projects Monitor the market, support freight agents alliances Comprehensive world-wide coverage Know our competition and be one step ahead Develop new business, attract new clients Weekly reporting and monthly meetings to discuss potential business/targeting regular traffic/special projects/new routings Maintain the current client base Sales Activities

13 Motivate our sales force, discuss strategies in a group Sales reports, market analysis, sales analysis by region, by agent, by country, by destination Creative solutions, arranging interline traffic with other airlines. GSA meeting attendance Ensure the operations team are optimising the cargo capacities Dedicated, experienced and motivated sales teams in all territories Sales staff equipped with company cars and mobile phones Close attention to every client in the respective sales areas Weekly mailings to freight forwarders Sporting events to promote the airline, cocktail parties, sport events, familiarisation trips Advertising in the local and international trade press, issuing of press releases, giving interviews for articles and features for wordwide coverage. Generous budget for promotion and advertising. Sales Activities

14 Cargo reservations with dedicated telephone lines Working in partnership with handling and trucking companies, we are able to provide a complete package of cargo services Monitor handling agents and partners to ensure they provide high quality standards Arrange the forwarding to the airline gateway in the quickest, most reliable and efficient way by utilising our own trucking company Liase with other offices to maximise cargo uplifts Be aware of aircraft limitations, airlines specifications, regulations procedures and respect the airlines policies. Trained staff for hazardous cargo Operations Activities

15 Ensure that the Airline is pre-advised of all bookings Tracking and tracing facilities Providing proof of delivery ULD control Up to date use of communication tools and information technology Ramp supervision Full documentation of import and export cargo All operations staff in uniform Operations Activities

16 Immediate response to rate and space enquiries We hate to say no, always find the solution All claims to be acknowledged and full files to be passed to the Airline on receipt of full claim. Post-flight information to all customers on each sector Immediate response to correspondence Track and trace Customer Service

17 We have a state of the art computer system including , SITA, telex, fax and our infinity system, allowing fast communication with the airline able to produce high outstanding quality services, plus our in-house marketing department. Infinity Software and Application Air Logistics Group has made a considerable investment in a comprehensive computer booking & reservation system. Based on the Internet, accessible from any computer anytime, allows major freight forwarders holding key accounts to access our computer system and make automatic bookings and check flight/aircraft availability. The programme is also sold to Airlines & GSA please contact our address for more information: Key features include: Cargo Reservations Airline Sales Reports Aircraft Capacity information Automatic post flight information Tonnage revenue and yield reports Fully comprehensive sales data provides: -Agent league tables -Sales analysis by agent -Full history of sales calls IT Solutions

18 Aviation Graphic Design Over the past few years, our in-house graphic designers have worked in partnership with Air Logistics Group in providing a comprehensive graphics service with the production of sales and marketing literature, stationery, presentations, multimedia and Internet marketing. Please visit our website at Graphic design

19 We offer acceptance points at all the airports where we are located as well as at other selected airports around the globe. We have our own trucking company with our dedicated co-ordinators monitoring the movements and availability's. Road feeder service for import and export shipments Trucking from off line markets to domestic and international destinations Own trucks, fully exclusive contracted trucks and co-corporations with other trucking companies. Competitive pricing, full package together with handling and supervision Full pallet build at many facilities world-wide Dedicated truck routes and schedules Provide route trucks with curtains in airline s corporate design Trucking

20 Truck co-ordination at key locations Onforwarding to final destination Collection directly from agents or shippers premises Combining the loads with other airlines we represent, off and unloading en route Satellite controlled trucks positions GPS Flexible schedules due to using our own vehicles Special transportation can be arranged for hazardous, outsized and special cargo Offer return truck capacities for import shipments to Airlines Trucking

21 Full document handling Office in the handling premises to monitor the performance Proficient speedy service Monitor cargo delivered to Handling Agent Check cargo correctly manifested according to rules Ensure cargo is well palletised Ensure cargo is correctly loaded so as to maximise aircraft capacity Dedicated staff to supervise the handling Cost effective through our buying power Export Handling

22 Ramp supervision Full import document handling Collect documentation from the aircraft Ensure cargo delivered to the warehouse Resend correct manifests to the Customs Authorities, in order to avoid irregularities and penalties Check all airwaybills and manifests Physically check cargo into the warehouse Amend manifests as necessary Receive payment from charges collect shipments Import Handling

23 Financial Stability We have proven our sound financial stability over the years. Our turnover shows a dramatic increase in cargo revenues for the represented airlines: 1998 in excess of USD 48MIO 1999 in excess of USD 57MIO 2000 in excess of USD 75MIO 2001 in excess of USD 80MIO 2002 in excess of USD 85MIO 2003 in excess of USD 95 MIO 2004 in excess of USD 100 MIO 2005 in excess of USD 120 MIO 2006 in excess of USD 170 MIO (estimated) Financial

24 Our management and staff have the key ingredients to provide you with a first class product within a competitive pricing structure. We trust you will consider Air Logistics Group as your partner of choice. Conclusion

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