2014 Tholons Top 100 Outsourcing Destinations: Rankings. December 2013

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1 2014 Tholons Top 100 Outsourcing Destinations: Rankings December 2013

2 Tholons Top 100 Outsourcing Destinations Since its inception in 2006, the Tholons Top 100 Outsourcing Destinations report has been one of the flagship projects of Tholons and is acknowledged by industry stakeholders as the de facto ranking of outsourcing cities around the world. Using the proprietary and industry-leading Tholons Location Assessment Framework, Tholons has identified Top 10 Emerged, Top 50 Emerging, and 40 Aspiring outsourcing cities across the globe. Overall Rankings Rank 2014 Rank 2013 Movement Region Country City South Asia India Bangalore Southeast Asia Philippines Manila (NCR) South Asia India Mumbai South Asia India Delhi (NCR) South Asia India Chennai South Asia India Hyderabad South Asia India Pune Southeast Asia Philippines Cebu City Eastern Europe Poland Kraków Western Europe Ireland Dublin East Asia China Shanghai East Asia China Beijing Central America Costa Rica San José East Asia China Dalian (Dairen) East Asia China Shenzhen Eastern Europe Czech Republic Prague Southeast Asia Vietnam Ho Chi Minh City Southeast Asia Malaysia Kuala Lumpur South Asia Sri Lanka Colombo South America Brazil São Paulo Middle East and Africa South Africa Johannesburg Southeast Asia Vietnam Hanoi South Asia India Chandigarh South America Chile Santiago South Asia India Kolkata 2 of 5

3 Eastern Europe Hungary Budapest South America Brazil Curitiba South America Argentina Buenos Aires Eastern Europe Czech Republic Brno Southeast Asia Singapore Singapore South Asia India Coimbatore Eastern Europe Poland Warsaw East Asia China Chengdu Eastern Europe Russia St. Petersburg North America Canada Toronto South America Uruguay Montevideo East Asia China Guangzhou (Canton) South Asia India Jaipur South America Brazil Rio de Janeiro Eastern Europe Romania Bucharest North America Mexico Monterrey Middle East and Africa Ghana Accra North America Mexico Mexico City Western Europe U.K. Belfast East Asia China Tianjin North America Mexico Guadalajara Eastern Europe Slovakia Bratislava South America Colombia Bogotá South America Brazil Brasília Eastern Europe Ukraine Kyiv South America Colombia Medellin Eastern Europe Bulgaria Sofia Eastern Europe Estonia Tallinn Eastern Europe Slovenia Ljubljana South Asia India Bhubaneswar Eastern Europe Russia Moscow South America Peru Lima Southeast Asia Indonesia Jakarta Eastern Europe Russia Nizhniy Novgorod Middle East and Africa South Africa Cape Town Middle East and Africa Morocco Casablanca (Dar-el-Beida) East Asia China Xi'an South Asia India Ahmedabad 3 of 5

4 Western Europe Ireland Cork Eastern Europe Poland Wroclaw Western Europe U.K. Glasgow City Southeast Asia Malaysia Penang South Asia India Thiruvananthapuram Southeast Asia Philippines Davao City North America U.S.A. San Antonio, Texas Central America Puerto Rico San Juan North America Canada Halifax South America Argentina Córdoba Middle East and Africa Turkey Istanbul East Asia Taiwan Taipei Middle East and Africa Egypt Cairo South America Colombia Bucaramanga North America U.S.A. St. Louis, Missouri North America U.S.A. Birmingham, Alabama South America Brazil Recife Middle East and Africa Egypt Alexandria Southeast Asia Philippines Santa Rosa, Laguna (or Metro Laguna) East Asia South Korea Seoul Australian Australia Perth Southeast Asia Thailand Bangkok South America Chile Valparaíso Central America Nicaragua Managua South America Brazil Campinas Middle East and Africa Mauritius Port Louis Western Europe U.K. Leeds (Yorkshire & Humber) Eastern Europe Russia Novosibirsk Central America Guatemala Guatemala City Southeast Asia Philippines Bacolod City South America Paraguay Asunción Southeast Asia Philippines Iloilo City Eastern Europe Ukraine Lviv Middle East and Africa Kenya Nairobi South America Colombia Cali Southeast Asia Philippines Baguio City Middle East and Africa South Africa Durban 4 of 5

5 About Tholons Tholons is a Services Globalization and Investment Advisory firm that combines "Best of Breed" consulting experience with deep execution expertise and investment insights to deliver truly effective services to its clients. Tholons offers a detailed understanding of business processes and combines it with practical hands-on expertise in executing the strategy. Tholons draws upon the considerable experience of a hand-picked team, which has successfully formulated and executed globalization strategies to unlock value for Global Fortune 1000 companies. Service providers leverage Tholons expertise to optimize their global delivery model. Tholons advisors engage with government bodies to build compelling strategies for making countries attractive destination for outsourcing. THOLONS Global Offices Copyright Notice This Tholons document was published as part of the Tholons Advisory, Investments and Research Services portfolio, covering all consulting projects and publications. For further information related to this document, reprint rights or general inquiries regarding other Tholons services, contact or call any of our global offices. Reproduction of this document and all content within is prohibited unless authorized by Tholons. All rights reserved. North America 415 Madison Avenue, 14th Floor New York, NY Phone: Fax: Europe 2505 The Landmark West Tower 22 Marsh Wall, London E14 9AL Phone: South America Av. Italia 6201 Latu Los Sauces Of Montevideo, Uruguay Phone: For more details about Tholons' Services Globalization and Investment Advisory capabilities, please visit our website at: You may also contact: Asia Office India 346, 17th Cross HIG Colony, Dollars Colony Bangalore , India Phone: Philippines Unit 803, Richmonde Plaza 21 San Miguel Avenue, Ortigas Center Pasig City 1600, Metro Manila, Philippines Phone: Sri Lanka Regent Building, 1st Floor, 345, R A De Mel Mawatha, Colombo 3, Sri Lanka Phone: of 5

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