ivend ecommerce Integrated ecommerce solution

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1 ivend ecommerce Integrated ecommerce soution N e w Y o r k M e x i c o P a n a m a N a i r o b i L o n d o n D u b a i N e w D e h i S i n g a p o r e S y d n e y

2 ivend ecommerce Go Onine ivend ecommerce is an ecommerce, mcommerce patform aowing organizations to offer their products on the web. It's seamess integration with back office ERP/Accounting Appications, enabes shoppers to conduct their business on the web in the same way as they woud do at a physica store. Doing so imparts customers a unified experience where they have access to a products, images, product comparisons, promotions and schemes. ivend ecommerce is configured as a warehouse and offers to extend an organization's reach beyond the traditiona saes channes to an effective saes channe over the Internet as an ecommerce porta. Usage of this appication is not imited to Retai and can be extensivey used by non-consumerbased industries ike manufacturers for isting their products and services. ivend ecommerce offers competitive advantage to a business by extending the reach through the Internet and is a must have for the new age, everexpanding business. Reasons to buy Integrated ecommerce Additiona revenue stream with goba buyer access Uniform Shopping experience for customers across geographies Lower Infrastructure and operating Costs Set-up an Onine store NOW and an integrated physica store LATER Intuitive interface with search and browse capabiities for order management & order fufiment Fexibe Deivery System for Manufacturers, Retaiers and Non-Retaiers Parce In-store Pickup Express Deivery Home Deivery Freight

3 Product Benefits Seamess Integration with back office ERP / Accounting Appication and Physica Retai Chain Reevant Promotions, Coupons, Giftcards and Loyaty Integration Integrated Shipping Fast & Accurate Product Discovery Intuitive and Engaging Product Dispay B2C Retaiers can Start B2B Operations and Vice Versa Additiona Revenue Stream at an Optimum Investment ivend ecommerce Integration with ivend Retai RESPONSIVE LAYOUT The ayout adapts to the Screen size of whatever device visitors are using OFFER THE BEST POSSIBLE WEB EXPERIENCE TO USERS, VISITORS AND CUSTOMERS

4 ivend ecommerce - Feature List Payment and Checkout Accept Credit Cards in Rea Time: Cards can be processed & verified in rea-time, or you can deay processing unti a ater time C.O.D. (Cash on deivery) Purchase Order Request For Quote Backup Gateways never miss an order due to probems with your gateway! Simpy set up an aternate gateway (separate gateway account required) and the site wi ro over to that if the primary gateway fais. Gift Cards Pass Book Integration Loyaty Points Redemption Anonymous Checkout MANUAL Gateway (just coects order & payment information for offine processing) Store can be set to authorize ony, or auth -capture credit card mode. You can then capture payment at shipment if desired Safety & Security PCI compiance SAP Certified Supports SSL Encryption for secure ordering. Cart automaticay switches into secure mode appropriatey. Supports any brand SSL certificate. IP Address Tracking: For safety and auditing, IP addresses are ogged Require periodic admin password changes Password Sating + Hashing Store Admin can ock out any customer account for security/fraud reasons Access Rights Search Engine Optimization (SEO) URL rewrite rues easiy format your store s URLs the way you want them to ook. EVERY product, category, and department page can have their own custom search engine meta tags (tite, keywords, description, no script bocks, etc) Googe Xm Site Maps Supported: a direct Googe search engine submission method sanctioned by Googe Googe Anaytics Site Metrics & E-Commerce Tracking Compatibe Void & Refund supported Refund supported through store credit Partia Refund and Add-Hoc Charges Supported Mark Transactions As Fraud Ban Fraud Users from Site Support for recurring orders/payments (auto products) Customer can define mutipe biing/shipping addresses and seect during checkout Support for CV2 (credit card security code) entry and checking (fraud prevention) Credit card numbers never dispayed on site, but remembered for user in an encrypted state shown ****1111 on site). Storage can be disabed by both store admin and customers if they choose. Disabe storing of credit cards if desired Set a minimum order tota threshod for proceed to checkout (e.g. must purchase over $100) A Password Change Operations Logged RegEx AppConfig contro over strength of passwords required for store ogins and admin ogins Support for dynamic encryption key changes via admin site Comprehensive 1 Year Aged Read Ony Security Log buit into admin site. Viewabe ony by admin Super User Any order can be marked as fraud for ater forensics Aow Customers to individuay seect if they want their credit card information stored (overrides by store admin possibe) Fuy Dynamic - Page Tites - Site Map (optimized for search engines) - Search Engine Meta-Tags Yahoo! Xm Site Maps Supported: a direct Yahoo! search engine submission method sanctioned by Yahoo! Second tree-form dynamic site map (optimized for users)

5 ivend ecommerce - Feature List Site Management & Customer Service Store Locator UDF Integration Right to Left format support for Arabic anguage Configure products, prices, taxes, shipping, etc a from the administration site Customer can view Order History Customer one cick re-order any prior order Mutipe biing/shipping addresses per customer Order options supported Genera Site Discaimer Message (Agree Before Entering) supported Can set minimum order product quantities before aowing checkout Recent Products Page Best-Seer Products Page Phone Order Entry Modue Friendy error handing Comprehensive administrative reports, incuding revenue trends & graphs, visitor trends & graphs, customer order percentages, affiiate revenue reports, tax reports, etc. You can aso search for order by amost any customer record criteria to assist with customer support cas Recurring orders with shopper empowerment Mini-Cart Shopping cart can be tod to cear in N days Support for the most common dispay formats: grid and ist Shipping Cacuate Shipping By: - Order Weight - Order Tota - Use Fixed Prices - Specify A Orders As Free Shipping - Fixed Percent of Order Tota - Fixed Item Shipping Costs (e.g. Shipping Cost By Product) - Rea Time Shipping Rates Mutipe ship-to addresses per order (a customer on one order can ship some items to address A, and other items to address B) Mark Customer Leves/Profies as free shipping (or tax exempt) Configurabe oca pickup option that can be restricted by geographic region In Store Pickup Enhanced Order Deivery Management using Order Best Fit, Item Best Fit and Specific Warehouse Refund supported through Store Credit Store News Items Supported Shopping cart can persist over visits Order notes can be entered by customer with specia instructions Each cart item can aso have notes entered by the customer Shopping cart can be renamed (e.g. Shopping Bag). Can require customer to agree to Terms and Conditions bock (user defined) before proceeding with payment Hide products, categories departments (pubish or unpubish capabiity) Integrated Product Search Advanced Product Search Page (by category, section, manufacturer, price range, SKU, etc) Remember me option for returning users. Order History Pages: Customers can get their prior order histories; check order status, etc. a onine. Shopping Cart items can persist over time (even months if desired). Great for return customers, who ater wanted to order a product, but forgot which one they wanted. Customer can view a of their prior orders. Administrators can edit customer profies, deete customers, update their address books, biing information, etc. Administrator can edit/enter service notes visibe by customer regarding order status, specia notes, etc Report Designer Admin defined shipping methods (e.g. Ground, Next Day, 2nd Day, Priority, etc) Rea Time Shipping carriers can vary based on Domestic or Internationa shipping address. Fiter Rea Time Shipping Rates You Want To Aow Add Shipping & Handing Extra Fee To Orders Shipping Methods Verified Against User Addresses During Checkout (this avoids the ground shipping to Hawaii situations!) Shipping Tracking # s e -maied to Customers Support for Downoadabe Products Support for No Shipping Required Products (e.g. services) Aow Free shipping over $X for site Batch Shipping Order Printing/Tracking Integration with UPS WordShip and FedEx Shipping Mgr. ShipWire Interface Supported Approva based Order Integration

6 ivend ecommerce - Feature List Saes, Marketing & Coupons Saes Reated Products (Aternate Products) Upse products Ca to Order (Phone Orders) Product Price can be hidden unti product added to cart Product X requires Product Y Mutipe UOM (Unit of Measure) Recenty viewed products Customers who bought X aso bought Y Customer eves (Customer Group) supported Marketing & Promotions Gift Card Support - Emai - Physica - Certificate Gift Registry Period and voume discounts E-Mai Product To A Friend Customers can review & rate products Profanity checking User Pos Gift card recharge by shopper Product Management Categories/Departments/Manufacturers Supported. Supports cross-matrix of products mapping. Paged browsing for categories and sections: Keeps page size sma, and optimizes user experience. Featured Products Disabe buy buttons for specific products Support for 3 images sizes: icon, medium, arge Automatic image scaing Donation Products (e.g. Customer Enters Price) Restrict product quantities to preset vaues (e.g. 5, 10, 15, 20, 25, etc.) Enforce product minimum order Show inventory avaiabiity status on product page to customer Mutipe Warehouse Inventory Visibiity Pricing and Promotion Management Tax Excusive / Tax Incusive Pricing Store specific pricing Period and Voume Discounts: - Priceist Based - Specia Prices for Business Partners Discount Groups: Define discounts for Business Partners based on: - Item Groups Item Manufacturers Specia Pricing (Simiar to one we have in SAP Business One) Coupons Product Specific Coupons (appy to ony specified product) Coupon discounts by amount or percent Coupons can have expiration date. Coupons can be marked as use once per customer, use once by ony one customer, use N times, etc. Coupons requires minimum order amount before they are vaid Recurring products can have varying intervas (days, weeks, months, years) Downoadabe products supported with automatic e-mai to customer with downoad instructions Support for simpe products (e.g. a book) or products with attributes Product Descriptions can incude HTML formatting Limit orders to quantity on hand inventory, or aow customers to pace orders for items out of stock. Category, Department, and Manufacturer names can be renamed (e.g. Baby Toys, Puzzes, Lego, whatever you need Attribute Management through Item Matrix Integration Product Image Dispay by Code, ID or UPC Code Promotiona Sae Countdown Timer Define promotions to aow discounts for a specific quantity and/or combination of goods Promotion based on sae totas Happy hour based promotions Define discounts based on: - Item Groups - Manufacturers Coupons by Manufacturers or by Retaier Fixed Price Promotions Buy X Get Y at Fixed Price Discreet pricing by customer and customer group Configuring Customer Specific Discounts

7 ivend ecommerce - Feature List Payment Gateways Supported 2checkout PayFuse Authorize.net PayJunction Bank Of America (via Cybersource) PayLeap BBS Netaxept Payment Express Chase Paymentech Saem and Orbita (Certified) PayPa Payments: Checkout By Amazon PayPa (Standard) CyberSource PayPa Express Checkout eprocesssingnetwork PayPa PayFowPro eway (Austraia) PayPa Website Payments Pro eselect Pus (US, Moneris) Pinnace Payments eselect Pus (Canada, Moneris) PugNPay Googe Checkout ProtX (U.K. Stores Ony) HSBC QuickBooks Merchant Services (Innovative) ideposit QuickBooks Batch Mode, Non Rea Time (Requires T-HUB Innovative Merchant Services (QuickBooks QBMS) Add-On from Atandra) ITransact Sage Pay Direct (formery Protx) JetPay Sage Payment Systems Moneris eselect Pus (US) SecureNetV4 Moneris eselect Pus (Canada) SkipJack MyECheck Skri (Moneybookers) PSP NetBiing Transaction Centra Gateway Supported OGONE Gateway (tier 2) USA epay (certified) OGONE Gateway (tier 3) Verisign Payfo PRO (Now PayPa Payfow PRO) Paymentech Saem and Orbita Certified (Now Chase WordPay Business Paymentech) Integrates with your own merchant account Mercury CC Avenue (For India) Business to Business (B2B) ivend ecommerce has out -of-the-box B2B feature set with enhanced features such as: Create Shipping tax and Coupon Rues Re-order of Common Items Abiity to track shipments and view order history onine Purchase orders ease up invoicing process for Buk buyers Credit imit check Quotation to order Customer hierarchy Store Credit 30+ Payment Gateways for 70+ countries. Supported payment gateways:

8 Contact us: USA - New York One Rockefeer Paza, 11th Foor, New York NY USA T: F: E: newyork@citixsys.com USA - Chicago The Merc, West Loop, 22nd Foor 30 South Wacker Drive Chicago, IL USA T: F: E: chicago@citixsys.com USA - New Hampshire 1 Tara Bouevard Road, Suite 200, Nashua, NH USA T: F: E: newhampshire@citixsys.com Canada - Toronto 2425 Matheson Bvd. 8th Foor, Mississauga ON L4W 5K4 Canada T: F: E: toronto@citixsys.com Panama - Panama City Word Trade Center, 53rd Street, Marbea, 1st Foor, Commercia Area, Panama City P.O. Box T: F: E: panama@citixsys.com Mexico - Guadaajara Av. de as Américas 1545,Esq. Coonia Providencia, Guadaajara, Jaisco Mexico T: F: E: mexico@citixsys.com UK - London A2 Yeoman Gate, Yeoman Way Worthing, West Sussex, BN13 3QZ United Kingdom T: F: E: ondon@citixsys.com India - New Dehi A-24/5, MCIE Mathura Road New Dehi India T: F: E: newdehi@citixsys.com South East Asia- Singapore 20 Ceci Street, #14-01, Equity Paza Singapore, T: F: E: singapore@citixsys.com Midde East- Dubai 308, 3rd Foor, EIB 05 Dubai Internet City, P.O.Box: Dubai UAE T: E: middeeast@citixsys.com Austraia - Sydney Tower 2, Leve 20, 201 Sussex Street, Sydney NSW 2000 Austraia T: F: E: sydney@citixsys.com knowedge.citixsys.com 2014 CitiXsys. A Rights Reserved. Image Source: Getty & Shutterstock Images.