Your Future is Virtual & Mobile - make it happen now Are we 'Virtually' there yet?

Transcription

1 Your Future is Virtual & Mobile - make it happen now Are we 'Virtually' there yet? Don Smith Chief Executive Officer 24th November 2010

2 Context TDM VoIP Software We are going through a major re-invention of business communications Large transition to SW Centricity Product Go to Market Business Model Drivers to watch Mobility Virtualization Software as Service

3 Evolution of Business Communications Data Center & Desktop Virtualization Collaboration & Mobility Unified Communications IP PBX & Applications Digital PBX Mitel continues to lead the evolution of business communications

4 Ubiquitous Mobility Biggest single part of external IT spend Strongest personal bond of any technology 4.6 B mobile users globally Strong demographic link Redefining the desktop A Key Element of BYO Requires an optimized approach not tick box integration

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6 Gartner, Hype Cycle for Emerging Technologies, 2010 Source: Gartner Hype Cycle for Emerging Technologies, 2010 August 2010

7 IPT Platforms UCC Applications Single Portfolio of UCC Applications and Platforms Mobility & Unified Communications Contact Center Unified Messaging Collaboration & Video MAS Mitel Communications Director

8 Highly Differentiated, Award Winning, Technology Hosting Consistent User Experience Virtual Appliance your pace Investment Protection Data Center Future proofs you now Integrated Management Appliance Fully Redundant Distributed Network

9 A Single Cloud Ready Software Stream An In-Office Experience Anywhere Freedom From Walled Garden Architectures Freedom of Commercial Offerings

10 Freedom Domain B U S I N E S S A P P L I C A T I O N S O F T W A R E ENTERPRISE, IDENTITY & SECURITY MANAGEMENT ERP CRM Mitel Freedom Web Services Infrastructure Mobile Gateway VDI VIRTUALIZATION ANY NETWORK, INFRASTRUCTURE, PLATFORM ANY DEVICE, ANYWHERE, IN-OFFICE EXPERIENCE

11 Mitel Mobility Solutions Advanced UC Capabilities - Regardless of Device Supports Bring Your Own Phone Environments All Mobiles Nokia WM BlackBerry iphone Android Mobile Integration UC Mobile UC Mobile BlackBerry MVS Integration UC Integration UCA Mobile Portal UCA Mobile Portal UCA Mobile for BlackBerry UCA Mobile for Android UCA Mobile Portal PBX Integration Dynamic Extension

12 UC Advanced Web / Mobile Portal Remote access to key information from a Web browser or mobile device Manage Dynamic Status Edit Dynamic Extension(s) View corporate contact details and presence information View detailed call history View voice mail message details Supports mobile access from browsers on PC, Mac, BlackBerry, iphone, Android, Microsoft Windows Mobile, Nokia

13 UC Advanced Mobile Clients Support for BlackBerry today, and Android (Q1 2011) Unifies UC components into a single, easy-to-manage interface Control Dynamic Status remotely Status automatically updated based on GPS and Bluetooth location View corporate contacts and presence View call history View voice mail message details Advanced UC capabilities extended to mobile workers

14 Mitel Mobility for BlackBerry MVS Integrated User Experience and Wi-Fi Calling Delivers seamless BlackBerry experience Single business identity and single voice mail Internal extension dialing through intuitive menu MCD feature access from BlackBerry menus Dual-mode Wi-Fi and mobile network support Cost savings on mobile minutes & roaming Secure Authentication via secure BlackBerry data channel VMware Ready: Mitel vmcd & BlackBerry MVS Delivers office experience on BlackBerry and reduces costs

15 Mitel Virtual Solutions VMware Ready available now! Virtual Mitel Communications Director (Virtual MCD) Virtual Mitel Application Suite (Virtual MAS) Virtual Mitel Border Gateway (Virtual MBG) Virtual Mitel Unified Communicator Advanced (Virtual UCA) Mitel Contact Center (CC) Mitel Enterprise Manager (EM)

16 Summary Your Future is Virtual & Mobile you can make it happen now Relative roles of Cloud (Public/Private), Hosting & Managed Services for you? Flexibility that doesn t impact users is critical Mobility comes with more BYO A Single Cloud Ready Software Stream An In-Office Experience Anywhere Freedom From Walled Garden Architectures

17 Thank You