Hosted Telephony Guide

Size: px
Start display at page:

Download "Hosted Telephony Guide"

Transcription

1 Guide Telephone: Web:

2 What is Hosted telephony? Hosted telephony is literally a hosted PBX telephone service provided to the customer through the internet. It is similar to cloud computing in as much as there are no on-premise servers but in this case you don t require a traditional PBX system in house - it is held centrally and accessed via the internet through your broadband it is also known as Hosted VoIP or Voice over Internet Protocol. Future Proofed The hosted solution is piped by a service provider to the user. Hardware and software upgrades are all done centrally, so costs are shared between many customers. The customer is effectively future proofed i.e. always having an up to date system versus the high cost of continuously upgrading on premise equipment. The customer gets a lower total cost of ownership with an always current, leading edge phone system without the high upfront financial outlay, thus holding on to vital cash reserves and reducing capital expenditure. The UK stats Over the last three years the uptake of hosted VoIP has been considerable. There are very few statistics available on UK usage and uptake but some say that over 40% of UK businesses are already using the service and there could be more than 25% of the remainder considering reviewing or implementing it in the next 12 months. Mid-sized enterprises in the employee sector are adopting the system even faster because of the efficiencies and cost savings to be made. Those who are still undecided appear to be under the false impression that the quality is poor and unreliable and yet those who are using it claim the opposite. According to research by Wainhouse Research in 2010, the market for hosted communications is set to overtake on site equipment sales by Flexibility, Scalability and Ease of Use Flexible because it s so easy to add and subtract users, add new sites and allow users to switch from site to site, work remotely or from home. The ease through which a user can connect to the service, immediately commence making and receiving calls regardless of their geographical location explains why so many see it as flexible and scalable. Redeploying the service by closing one site and reopening in another location is easily achieved. Users connect via a traditional desktop phone or using soft-clients installed on PC s, laptops, Mac s or smart phones and manage their system through a self-service web portal. As long as there is internet access users can connect to the phone network and users on the same network can connect to each other using a 4 digit extension number at zero call cost! In the event of line failure, a traditional ISDN phone line can only be re-routed to a single number but with the hosted PBX any individual DDI s can be re-routed to any working number, home number, soft device or mobile. Essex CM12 0DU Telephone: Page 1

3 Cost One monthly subscription Pay for what you use Cost is the another reason to switch. Reduced call costs are unlikely to be the main driver. In reality most businesses will see it as the low capital investment in equipment, installation and maintenance. All costs are wrapped into one on-going monthly subscription, so you only pay for what you use. Many businesses do however save on calls through reducing spend on remote office connections as no matter where staff are located the internal call cost is nil. What line do I need? A good quality line is essential to call quality and like any business critical service it should be adequately resourced. Choosing ADSL as the connectivity option may be cheaper but it can be technologically less effective. ADSL is simply not voice-ready, and therefore voice quality can t be guaranteed. Voice calls travelling over IP don t like to be mixed directly with data traffic and service can be affected in some cases. A dedicated, un-contended data circuit is always installed to carry voice traffic. If voice and data traffic are to be mixed over a single circuit then ensure that the service provider is able to offer Class of Service options that will prioritise voice traffic over data traffic. Third Party Applications Mobile communication technology such as SMS, Mobile , Conferencing and Voic services have been rapidly converging with standard landline communications in the recent past, but integrating them and making them work together has proved difficult with on-premise PBX systems, often involving high upgrade costs and complex cofiguration. With the hosted model all that has been undertaken centrally giving easy access to integration with many third party systems such as Microsoft Outlook, Exchange and Communication Server which add further rich functionality like audio and web conferencing platforms, on-screen dialling and receiving voic s to . Add to this integration with mobiles through Blackberry VMS and with desktop and mobile CRM systems, the advantages to office efficiency is immense. Essex CM12 0DU Telephone: Page 2

4 Features and benefits of the Worksmart Hosted Auto Attendant The Worksmart auto attendant service helps organise call flow into your business, so callers are routed to the right person or department first time. For smaller businesses, it can give the perception of a much larger company to potential new customers. Call Routing By organising call overflow patterns with hunt groups and call pick-up groups, you can direct calls to where you have resources and never miss an important customer call. Calling Line Identification See who is calling before you pick up the telephone and greet important customers appropriately by having calling numbers displayed on the telephone. This helps greatly with prioritising calls and managing call lists, particularly when used with stored names. Computer Telephony Integration If your organisation relies on customer databases to look up details of callers or customers you are calling out to, then talk to us about the Computer Telephony Integration (CTI) applications that can pop caller records onto your computer screen as they call. Handsets We offer a range of Mitel IP Phones with our hosted communications services to ensure the best speech quality, ease of use and robust build that will withstand use in the busiest of office environments. Mitel 5312 IP Phone The dual-mode Mitel 5312 IP Phone is a full duplex handsfree speakerphone with multiline backlit display and programmable feature keys. Mitel 5320 IP Phone Prioritise Messages The Mitel 5320 IP Phone is a, self-labelling enterprise phone that is specifically designed for communications-intensive companies that require productivity enhancing applications and services to the user desktop. Unified messaging combines traditional voic functionality with your business , delivering notification of a new voic message, with information about the caller s number (if available) and the time of the call, allowing you to prioritise the messages you listen to. Essex CM12 0DU Telephone: Page 3

5 Review and Save Messages The contains an attached audio (.wav) file allowing you to access and listen to your voic message remotely and save the file if necessary. You can also forward the , with the attachment, to a colleague if they are better placed to respond to the message. Retrieve Messages Remotely When used in conjunction with a specified mobile smart phone, you can receive notification on new voic messages remotely by and listen to the messages using your mobile device. Improve Productivity Unified messaging greatly increases productivity and responsiveness and provides a level of business continuity should there be any interruption to the voic server, with the ability to send, receive, forward, save, and sort voice messages from your PC. Enhance Customer Service Unified messaging improves customer service levels and offloads the company receptionist from routine calls and messages when used in conjunction with an auto-attendant. Work Anywhere Our Teleworking and Hot-desking solutions allow employees to work on multiple floors, in multiple buildings and multiple countries, as if they were at a single desk. Sign in anywhere using your extension number and PIN and all your personal settings and softkeys are downloaded into the phone you are using and all calls to your direct dial number or office extension are automatically routed to your current telephone. Home Working You can enjoy the same functionality at home by simply plugging a Mitel IP Phone into your home office broadband connection and it automatically finds your corporate network and asks you to login with a secure PIN. You then have complete office network functionality from home. Untether employees from a single desk Bring dynamic flexible working to your office Attract and retain high calibre staff Reduce the pressure on office space Allow employees to work from anywhere Reduce commuting pollution Call Logging The advanced Call Logging service shows you how efficiently and effectively you are dealing with your customers and provides you with the information you need to drive constant improvement. Our reporting capabilities are unrivalled and are so comprehensive, flexible and easy to use that you will soon see measurable results in productivity improvements and cost savings, throughout your business. Call Recording Capture important call information and order details for future reference with the Worksmart call recording service. Whether for training purposes or as back up for disputed calls, call recording can prove useful in a number of situations. All recordings are date and time-stamped for easy reference and are available online via our secure partner portal. Essex CM12 0DU Telephone: Page 4

Introduction to Storm Hosted VoIP Phone Systems

Introduction to Storm Hosted VoIP Phone Systems Introduction to Storm Hosted VoIP Phone Systems About Storm Established in 1996, Storm own and operate a cloud based VoIP telephone service, created especially for businesses. Storm specialise in providing

More information

Hosted Voice Exchange. High definition telephony for growth you control

Hosted Voice Exchange. High definition telephony for growth you control Hosted Voice Exchange High definition telephony for growth you control 2 Contents About HVX... 4 Why choose HVX?... 4 The Business Benefits... 5 HVX Handsets... 6 Key Features... 8 Productivity and efficiency

More information

Magnet Voice. What s Involved? Why choose Magnet Voice in the Cloud?

Magnet Voice. What s Involved? Why choose Magnet Voice in the Cloud? integrates all the voice communication needs of your business in the cloud. We re taking Irish Business Calls to the Cloud, be part of it! Why choose in the Cloud? What s Involved? Business Continuity

More information

Introduction to Storm Hosted VoIP Phone Systems

Introduction to Storm Hosted VoIP Phone Systems Introduction to Storm Hosted VoIP Phone Systems About Storm Established in 1996, Storm own and operate a cloud based VoIP telephone service, created especially for businesses. Storm specialise in providing

More information

UNS White Paper - What is hosted voice?

UNS White Paper - What is hosted voice? UNS White Paper - What is hosted voice? Learn more about how a Business hosted voice solution could benefit you Hosted Telephony is one of the most powerful ways to make your business more agile and save

More information

Hosted VoIP for Business

Hosted VoIP for Business Your complete guide to Business VoIP Telephony Hosted VoIP for Business 1 Doc V1.0 Jan 2014 Table of Contents Hosted Desk- 3 VoIP today 3 What is Hosted VoIP? 4 How does Hosted VoIP work? 4 Is Hosted VoIP

More information

Buyers Guide to Cloud Phone Systems

Buyers Guide to Cloud Phone Systems Buyers Guide to Cloud Phone Systems -002 -003 Introduction Highlights It s important to understand your options, your current business needs and future requirements before making a purchasing decision

More information

SL1100 Communications Solution

SL1100 Communications Solution SL1100 Communications Solution NEC Australia nec.com.au Smart communication for small businesses The SL1100 is a cost effective and powerful communications solution specifically designed with the small

More information

incovo incovo Guide: Top 10 Phone System Features for Business September 2015 www.incovo.com communicate smarter, interact better

incovo incovo Guide: Top 10 Phone System Features for Business September 2015 www.incovo.com communicate smarter, interact better incovo Guide: September 2015 Introduction Thank you for downloading the incovo guide to The Top 10 Features for a Business Phone System where we will run through the quintessentials requirements to consider

More information

Cloud Voice Service. Cisco Unified IP Phone 7942G User Guide. (Version 1.0)

Cloud Voice Service. Cisco Unified IP Phone 7942G User Guide. (Version 1.0) Cisco Unified IP Phone 7942G User Guide (Version 1.0) Table of Content 1. Phone Set Features and Functions... 2 1.1 Operation for IP Phone 7942G... 3 1.2 Adjusting the Height of the Footstand... 4 2. Preference

More information

Your guide to Hosted Telephony

Your guide to Hosted Telephony Your guide to Hosted Telephony www.bpnetworks.co.uk 0844 822 1212 Contents What is Hosted telephony? 3 How your business can benefit... 4 Hardware & Features 5 Price Overview 6 www.bpnetworks.co.uk 0844

More information

Hosted vs On-Site IP-PBX A Guide for SMEs

Hosted vs On-Site IP-PBX A Guide for SMEs A Guide for SMEs When switching to Voice over Internet Protocol (VoIP) telephony, the decision of whether to use a hosted or on-site phone system (IP-PBX) must be made. Both have fundamental differences

More information

Hosted IP Telephony. An easy to understand guide. A white paper from Mason Infotech September 2013. Helping business communicate

Hosted IP Telephony. An easy to understand guide. A white paper from Mason Infotech September 2013. Helping business communicate Hosted IP Telephony An easy to understand guide A white paper from Mason Infotech September 2013 Contents Introduction What is hosted telephony? Who is hosted good for? Why consider hosted telephony? The

More information

Mistral Hosted PBX. The future of business phone systems

Mistral Hosted PBX. The future of business phone systems Mistral Hosted PBX The future of business phone systems Tel: 0870 751 6300 Web: www.mistral.net Mistral HOSTED PBX is a revolutionary futureproof way of implementing your office or enterprise phone system.

More information

RingCentral Office Product Overview UK. Learn what a cloud phone system can do for your business.

RingCentral Office Product Overview UK. Learn what a cloud phone system can do for your business. RingCentral Office Product Overview UK Learn what a cloud phone system can do for your business. RingCentral Office Product Overview Cloud Business Phone Systems RingCentral is the market leader in cloud

More information

Select the IP Telephony features that best suit you

Select the IP Telephony features that best suit you TELSTRA IP TELEPHONY FEATURE PACKS The Telstra IP Telephony feature packs offer a tailored solution for your business. Select the IP Telephony features that best suit you There are many ways to harness

More information

KIPCOM Limited. Contrex Service Description

KIPCOM Limited. Contrex Service Description KIPCOM Limited Contrex Service Description CONTREX Contrex represents a new generation of communications platform. This new generation of PABX s is often referred to as an IP based PABX. The 'IP' refers

More information

communicatiothen A fully hosted phone system. No hardware installation, no maintenance and inclusive of upgrades. Welcome to The Future of Telecoms.

communicatiothen A fully hosted phone system. No hardware installation, no maintenance and inclusive of upgrades. Welcome to The Future of Telecoms. communicatiothen A fully hosted phone system. No hardware installation, no maintenance and inclusive of upgrades. Welcome to The Future of Telecoms. 0203 393 0000 Making life Introducing Hosted VoIP from

More information

VoIPOffice. VoIPOffice Hosted Edition provides advanced features such as Unified Messaging, Automatic Call Distribution,

VoIPOffice. VoIPOffice Hosted Edition provides advanced features such as Unified Messaging, Automatic Call Distribution, Telappliant Hosted Edition is the next generation call management solution providing ultimate flexibility and features, all via a high speed Internet connection. Hosted Edition provides all of the benefits

More information

Voice Over IP (VoIP)

Voice Over IP (VoIP) Voice Over IP From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their running costs. Voice

More information

Superior Systems. Feature highlights include:

Superior Systems. Feature highlights include: Telephony Solutions Superior Systems Mother Technologies has been a Unify partner since 2002. Consistently innovative, Unify (formerly Siemens Enterprise Communications) manufacture the very best in telephony

More information

With HD quality Full transparent networking features And on-demand capacity enhancements

With HD quality Full transparent networking features And on-demand capacity enhancements Always more than you expect Panasonic NS1000 SIP BUSINESS COMMUNICATIONS SERVER With HD quality Full transparent networking features And on-demand capacity enhancements The NS1000 at a glance SIP and IP

More information

Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide

Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide (Version 1.0) Table of Content 1. Phone Set Features and Functions... 2 1.1 Setup the IP Phone... 3 1.2 Adjusting the Height

More information

Mitel MiCloud Office Solution Overview

Mitel MiCloud Office Solution Overview Mitel MiCloud Office Solution Overview Have you ever stood in line for hours anxiously awaiting the latest new mobile phone technology? Today s powerful devices are so much more than just simple voice

More information

Telephony from the cloud

Telephony from the cloud Telephony from the cloud Flexible, modern voice communications made simple 360 Talk Get to know 360 Talk 360 Talk is the #1 cloud business phone system that eliminates expensive on-premise telephony equipment,

More information

A hosted PBX solution from Spark Digital supports Strongline Buildings to increase flexibility, reduce costs and improve customer service.

A hosted PBX solution from Spark Digital supports Strongline Buildings to increase flexibility, reduce costs and improve customer service. A hosted PBX solution from Spark Digital supports Strongline Buildings to increase flexibility, reduce costs and improve customer service. Strongline Buildings collaborates with confidence using the cloud.

More information

THE FOEHN TRANSPARENT PRICING GUARANTEE THE MOST FLEXIBLE CLOUD PHONE SYSTEM BY EXPERTS FROM START TO FINISH

THE FOEHN TRANSPARENT PRICING GUARANTEE THE MOST FLEXIBLE CLOUD PHONE SYSTEM BY EXPERTS FROM START TO FINISH THE FOEHN TRANSPARENT PRICING GUARANTEE THE MOST FLEXIBLE CLOUD PHONE SYSTEM BY EXPERTS FROM START TO FINISH -002 INTRODUCTION INTRODUCTION Whether you are a growing company or an established company looking

More information

Move to the Cloud with our Managed Internet and Communication services

Move to the Cloud with our Managed Internet and Communication services Move to the Cloud with our Managed Internet and Communication services Team up with UniVoIP and Time Warner Cable to overcome your business communication challenges (internet, email, fax, phone) and gain

More information

Avaya IP Office Applications

Avaya IP Office Applications Converged Voice and Data Networks Customer Relationship Management Unified Communication Supported by: Avaya Labs and Services Avaya IP Office Applications ITools that empower employees and customers In

More information

Introduction to VOIP Telephony

Introduction to VOIP Telephony 1 April 2011 Introduction to VOIP Telephony What is VoIP VoIP refers to a way to carry phone calls over an IP data network, whether on the Internet or your own internal network. A primary attraction of

More information

The Foehn Transparent Pricing Guarantee. The Most Flexible Cloud Phone System. By Experts from Start to Finish

The Foehn Transparent Pricing Guarantee. The Most Flexible Cloud Phone System. By Experts from Start to Finish The Foehn Transparent Pricing Guarantee The Most Flexible Cloud Phone System By Experts from Start to Finish -002 Introduction INTRODUCTION Whether you are a growing company or an established company looking

More information

SL1100 Communications Solution

SL1100 Communications Solution SL1100 Communications Solution NEC Australia au.nec.com Smart communication for small businesses The SL1100 is a cost effective and powerful communications solution specifically designed with the small

More information

MyCloud Dedicated Unified Communications (UC) Transforming Business Communications

MyCloud Dedicated Unified Communications (UC) Transforming Business Communications MyCloud Dedicated Unified Communications (UC) Transforming Business Communications Businesses need communications tools that make their work easier and are available anywhere, anytime including within

More information

The Raven Computers introduction to Avaya IP Office

The Raven Computers introduction to Avaya IP Office The Raven Computers introduction to Avaya IP Office IP Office - advanced communication for any company 10 reasons to choose Avaya IP Office 1 The right model for your business - With several models to

More information

VMX Business Phone Systems. Connecting People Connecting Business. Customer Proposition

VMX Business Phone Systems. Connecting People Connecting Business. Customer Proposition VMX Business Phone Systems Connecting People Connecting Business What is the VMX? Private on-premise telephone system (PBX) that enables phones to communicate with the outside world through the Internet.

More information

CloudPBX. A Big Business Phone System without the Big Business Price. Are you ready to upgrade your communications services?

CloudPBX. A Big Business Phone System without the Big Business Price. Are you ready to upgrade your communications services? CloudPBX A Big Business Phone System without the Big Business Price Are you ready to upgrade your communications services? UPGRADE YOUR COMMUNICATIONS SERVICE Link s CloudPBX brings a big-business phone

More information

A Quick Guide. Xpedeus ICE: Comparison & Value Proposition. Xpedeus, Incorporated - January 2014

A Quick Guide. Xpedeus ICE: Comparison & Value Proposition. Xpedeus, Incorporated - January 2014 A Quick Guide Xpedeus ICE: Comparison & Value Proposition Xpedeus, Incorporated - January 2014 Xpedeus, Inc. 510 Vonderburg Drive Brandon, Florida 33511 813.774.4800 Office 813.354.2454 Fax www.xpedeus.com

More information

MyIP. Overview. listening, 6/3/2011 understanding, delivering

MyIP. Overview. listening, 6/3/2011 understanding, delivering MyIP Overview 1 Proposition MyIP includes our SIP trunking and hosted telephony services which are designed to be easy to sell, implement and use so that customers enjoy stable and resilience IP telephony

More information

Hosted & Cloud Communication Services

Hosted & Cloud Communication Services Hosted & Cloud Communication Services Flexible cloud-based communications for business. The Cavendish Hosted Communications Service Cloud Communications Our new cloud-based Hosted Communications service,

More information

Levelling the Playing Field

Levelling the Playing Field ROGERS WHITE PAPER 1 Rev. May 2011 page 2 2 TABLE OF CONTENTS Introduction 3 Small Business Telephony Options 4 Basic Phone Service 4 Traditional PBX and Key Systems 4 Digital Services Business Cable and

More information

Voice over Internet Protocol (VoIP)

Voice over Internet Protocol (VoIP) Voice over Internet Protocol (VoIP) From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their

More information

MITEL. Applications Suite

MITEL. Applications Suite MITEL Applications Suite Simplify communications and increase productivity Mitel Applications Suite is a robust communications solution that unifies mission-critical applications required by small- and

More information

Frontier AnyWare. Overview. Built for reliability, productivity and convenience. Business continuity. Easy to use

Frontier AnyWare. Overview. Built for reliability, productivity and convenience. Business continuity. Easy to use Frontier Anyware With cloud-enabled solutions so you have access anywhere, from any device Overview is an affordable and feature-rich phone system for businesses. You receive great call quality, industryleading

More information

Hosted PBX Solutions. Learn how. Increasing efficiency with fewer upfront costs

Hosted PBX Solutions. Learn how. Increasing efficiency with fewer upfront costs Hosted PBX Solutions Increasing efficiency with fewer upfront costs Learn how Hosted PBX systems are 2 scalable allowing your service to increase or decrease as needed. How Hosted PBX can reduce pressure

More information

Hosted VoIP: Comparison & Value Proposition

Hosted VoIP: Comparison & Value Proposition Hosted VoIP: Comparison & Value Proposition Jive Communications, Inc. 866-768-5429 www.getjive.com 1 Introduction: Hosted Voice over IP (VoIP) Hosted Voice Over IP (VoIP) telephony is quickly becoming

More information

www.unifyu.co.uk Hosted Telephony Guide

www.unifyu.co.uk Hosted Telephony Guide Hosted Telephony Guide Hosted IP Telephony - Overview IP Telephony is the new way of communication in the UK; Hosted IP Telephony allows greater flexibility over Traditional Phone Systems. IP Telephone

More information

Feature Seat and Device Summary

Feature Seat and Device Summary CLOUD VOICE COMPREHENSIVE, ENTERPRISE-GRADE COMMUNICATION Feature Seat and Device Summary Customized Cloud Communication Services Cloud gives companies the benefits of a cloud service such as simplified

More information

Learn what a cloud phone system can do for your business.

Learn what a cloud phone system can do for your business. RingCentral Office Product Overview Learn what a cloud phone system can do for your business. RingCentral Office Product Overview Complete Business phone system Cloud Business Phone Systems Call and fax

More information

DigiDial- VoIP SSMM Service Overview No Boundaries outside the box of traditional telephony P er ver OecioV

DigiDial- VoIP SSMM Service Overview     No Boundaries outside the box of traditional telephony      P er ver OecioV DigiDial-VoIP is a business-grade Voice over IP service that is hosted on DigiLink s IP network and provides a robust, low-cost enterprise voice solution, replacing costly PBX or Centrex service with the

More information

Telephony Telephony more than just a phone system.

Telephony Telephony more than just a phone system. Telephony Telephony more than just a phone system. Telephony En Pointe ECS provides an end-to-end telephony solution based around the latest bleeding edge technology from Cisco Systems the Cisco Hosted

More information

Management Summary for Unified Communications IP PBX

Management Summary for Unified Communications IP PBX Management Summary for Unified Communications IP PBX Prepared By for YOU of General: The Unified Communication Internet Protocol Private Branch Exchange (UCIPPBX) is a fully realised 3 rd generation office

More information

Fully Managed, Enterprise-Grade Phone System

Fully Managed, Enterprise-Grade Phone System Access Cloud Hosted PBX Fully Managed, Enterprise-Grade Phone System Access One Since 1993, Access One has been a privately-held business technology and communications services provider headquartered in

More information

Samsung OfficeServ Messaging Solutions. Transform your business through greater professionalism and efficiency. www.samcom.com.au. Messaging Solutions

Samsung OfficeServ Messaging Solutions. Transform your business through greater professionalism and efficiency. www.samcom.com.au. Messaging Solutions www.samcom.com.au Samsung Messaging Solutions Samsung Messaging Solutions Transform your business through greater professionalism and efficiency Samsung Messaging Solutions In today s highly competitive

More information

Hosted PBX. What Is It? What Features Does It Have? How Will It Help My Business?

Hosted PBX. What Is It? What Features Does It Have? How Will It Help My Business? 1 Hosted PBX What Is It? What Features Does It Have? How Will It Help My Business? Hosted PBX Hosted PBX delivers an enterprise-grade phone system to small and medium-sized businesses via the cloud. It

More information

How to Cut Expenses with your Next Phone System Upgrade

How to Cut Expenses with your Next Phone System Upgrade WHITEPAPER How to Cut Expenses with your Next Phone System Upgrade 877-277-3303 www.cio-now.com Overview Since The Great Recession of 2007, companies of all sizes have watched their budgets carefully,

More information

Artisoft s TeleVantage Small Office Edition Phone System

Artisoft s TeleVantage Small Office Edition Phone System Artisoft s TeleVantage Small Office Edition Phone System The right phone system can be a strategic asset to your company. Your phone system is most often the first interaction that a potential customer

More information

Introducing hosted telephony from Foehn

Introducing hosted telephony from Foehn Hosted Telephony Introducing hosted telephony from Foehn Whether you are a start up wanting to appear like an established, professional company or an established company looking to reduce operational budgets

More information

An Introduction to SIP

An Introduction to SIP SIP trunking, simply put, is a way for you to accomplish something that you already do, for less money, with equal or better quality, and with greater functionality. A Guide to SIP V4 An Introduction to

More information

The Future of Communications

The Future of Communications The Future of Communications Cost-Effective Alternatives to ISDN SIP TECHNOLOGY / CLOUD TELEPHONY 0800 206 2107 www.cavcoms.com 0800 206 2107 Cavendish www.cavcoms.com Communications Ltd Cavendish House,

More information

VoIP Deployment Options

VoIP Deployment Options AN ATLANTIC-IT.NET WHITEPAPER VoIP Deployment Options Whether cloud-based or on premises, IP-based voice platforms can deliver a wide range of significant business benefits. 2 VoIP Deployment Options EXECUTIVE

More information

Welltel IP PBX features. Our Handy a-z guide

Welltel IP PBX features. Our Handy a-z guide Welltel IP PBX features Our Handy a-z guide IP PBX FEATURES our handy A - Z Guide Analogue Support Supports analogue gateways to connect fax machines or credit card machines. ANI Routing Routes calls to

More information

Accelerate with OpenScape Office

Accelerate with OpenScape Office Accelerate with OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done

More information

One receptionist can answer calls from predetermined PSTN/IP lines, each identified to a specific company

One receptionist can answer calls from predetermined PSTN/IP lines, each identified to a specific company IP PBX Call Answering Features: Call Queue Incoming callers can be held in a queue while they listen to a customizable recorded message. The caller can be sent to voicemail or redirected to another extension

More information

Why prioritise cloud telephony for your business?

Why prioritise cloud telephony for your business? Why prioritise cloud telephony for your business? Your insight to getting into The Cloud A 360 Solutions White Paper Overview There is much talk about hosted or cloud-based telephony and the rapid adoption

More information

Blueface User Guide 1

Blueface User Guide 1 Blueface 1 Welcome to Blueface Thank you for choosing Blueface for your business Hardware With Blueface you now have access to your own phone system in the cloud. Your phones can operate from anywhere

More information

Hosted PBX introduction

Hosted PBX introduction Hosted PBX introduction Looking to buy a new phone system or replace your outdated business phone system? Don't overlook the potential of hosted PBX services as a reasonable phone system alternative. For

More information

A business grade phone system

A business grade phone system A business grade phone system that won t break the bank. No line rental cost No hidden charges How are you going to communicate more effectively? Want to improve your competitive advantage? No line rental

More information

CLOUD BASED VOIP BUSINESS PHONE SYSTEM

CLOUD BASED VOIP BUSINESS PHONE SYSTEM CLOUD BASED VOIP BUSINESS PHONE SYSTEM Introduction has been providing customers with reliable cloud- based communication service, since 2006 to help business grow with utmost speed and agility. has designed

More information

8x8 Virtual Office Enterprise

8x8 Virtual Office Enterprise BROCHURE Advanced Features and Functionality offers an extensive array of advanced features and functionality, including: Unlimited Concurrent Calling Multiple Auto-Attendants Simple Administration Options

More information

The all-in-one Unified Communications solution for SMBs.

The all-in-one Unified Communications solution for SMBs. OpenScape Business The all-in-one Unified Communications solution for SMBs. Improve your performance and take your business to the next level with Unified Communications. Amplifying opportunities The success

More information

HOW A BETTER PHONE SERVICE WILL IMPROVE YOUR BUSINESS

HOW A BETTER PHONE SERVICE WILL IMPROVE YOUR BUSINESS HOW A BETTER PHONE SERVICE WILL IMPROVE YOUR BUSINESS Affordable and Reliable Ironton Global s cloud-based phone systems use the power of the Internet to deliver your phone service, eliminating the complexity

More information

Five Hosted VoIP Features

Five Hosted VoIP Features Five Hosted VoIP Features WHITEPAPER: cost SAVINGS with hosted voice www.megapath.com overview Since the Great Recession of 2007, companies of all sizes have watched their budgets carefully, making it

More information

Hosted voice pricing begins with a flat monthly rate per line for service and features.

Hosted voice pricing begins with a flat monthly rate per line for service and features. TABLE OF CONTENTS OVERVIEW...3 LOWER START-UP COSTS...4 MAINTENANCE SAVINGS...4 LONG-DISTANCE SAVINGS...4 SCALABILITY AND FLEXIBILITY...4 MULTI-SITE COORDINATION...5 TRAVELING AND REMOTE WORKERS...5 BUSINESS

More information

Three Ways You Can Get More Referral Business

Three Ways You Can Get More Referral Business Three Ways You Can Get More Referral Business Jeff Hartman Product Manager One of the best parts of having loyal, long-term customers is, of course, referral business, but getting more referral business

More information

DEDICATED INTERNET SERVICE Bristol & Bath Science Park

DEDICATED INTERNET SERVICE Bristol & Bath Science Park DEDICATED INTERNET SERVICE Dedicated internet connectivity to ensure optimal business performance Dedicated is an internet service provided by Bridge Partners, available to all tenants of. It is an uncontended

More information

Professional Services Solutions

Professional Services Solutions Professional Services Solutions Excellent communications are at the forefront of every professional service providing organisation. Mitel offers every practice and agency the opportunity to embrace new

More information

IP TELEPHONY. Incorporating Voice over Internet Protocol (VoIP)

IP TELEPHONY. Incorporating Voice over Internet Protocol (VoIP) Incorporating Voice over Internet Protocol (VoIP) IP Telephony Incorporating Voice over Internet Protocol (VoIP) Dramatically improve the way you work. Everyone's talking about Voice over Internet Protocol

More information

Feature Rich, Reliable

Feature Rich, Reliable Mitel AnyWare Communications in the Cloud Mitel AnyWare is a cloud-based communications service that delivers everything a business needs to empower office-based and mobile workers with a competitive communications

More information

ZULTYS CLOUD SERVICES

ZULTYS CLOUD SERVICES ZULTYS CLOUD SERVICES WHY CHOOSE ZULTYS CLOUD SERVICES? With Zultys Cloud Services, you get a fully-hosted telephone system that is secure and reliable enterprise-class service without the enterprise-class

More information

Telephony and collaboration made easy

Telephony and collaboration made easy Telephony and collaboration made easy Converged VoIP is a Cisco-powered and certified solution that delivers a broad range of Unified Communications solutions via a hosted and flexible pay-by-the-device

More information

Phone Systems Buyers Guide. How to choose the right phone system for your business

Phone Systems Buyers Guide. How to choose the right phone system for your business How to choose the right phone system for your business We like to make it easy for you This guide aims to give you up to date information on the latest systems and features that are currently available

More information

BUYER S GUIDE FUSIONWORKS BUYER S GUIDE 03/04/2016

BUYER S GUIDE FUSIONWORKS BUYER S GUIDE 03/04/2016 FUSIONWORKS BUYER S GUIDE 03/04/2016 BUYER S GUIDE Contents: Overview 3 Select a Calling Plan 3 Select Usage & Phone Features 4 Select Employee and Phone Features 4 Common Area Seat Features 4 Voice Seat

More information

VOICE OVER IP THAT BOOSTS BUSINESS EFFICIENCY- TEN TIPS FOR GETTING IT RIGHT

VOICE OVER IP THAT BOOSTS BUSINESS EFFICIENCY- TEN TIPS FOR GETTING IT RIGHT VOICE OVER IP THAT BOOSTS BUSINESS EFFICIENCY- TEN TIPS FOR GETTING IT RIGHT Voice Over IP that Boosts Business Efficiency Ten Tips for Getting It Right Business phone service with VoIP is the new face

More information

RingCentral Office. Learn what a cloud-based phone system can do for your business. RingCentral Office Overview 091710

RingCentral Office. Learn what a cloud-based phone system can do for your business. RingCentral Office Overview 091710 RingCentral Office Learn what a cloud-based phone system can do for your business. RingCentral Office Overview 091710 For more information, call. Cloud-based Business Phone Systems At one time companies

More information

VoIP Solutions Guide Everything You Need to Know

VoIP Solutions Guide Everything You Need to Know VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,

More information

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU.

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. Manage business calls quickly and easily Work better with colleagues Save money on set-up, maintenance and calls Get a long-term flexible solution Have

More information

Fully Managed, Enterprise-Grade Phone System

Fully Managed, Enterprise-Grade Phone System Access Cloud Hosted PBX Fully Managed, Enterprise-Grade Phone System Access One Since 1993, Access One has been a privately-held business technology and communications services provider headquartered in

More information

PACKNET - OUR BACKGROUND

PACKNET - OUR BACKGROUND PACKNET - OUR BACKGROUND Launched in 2003 as a software development house for the Telecoms industry Worked with likes of BT, Vodafone and Cable&Wireless researching and developing bespoke next generation

More information

Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system

Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Why Liquid Business Solutions? When choosing a technology partner, you

More information

Voice Over Internet Protocol (VOIP)

Voice Over Internet Protocol (VOIP) Voice Over Internet Protocol (VOIP) Helping with your telecoms management Voice over Internet Protocol (VoIP) What is VoIP? VoIP is the ability to transmit voice over the Internet VoIP was adopted by the

More information

How Cloud-Based Business Phone Services (Hosted PBX) Can Save Money And Increase

How Cloud-Based Business Phone Services (Hosted PBX) Can Save Money And Increase Page 1 of 12 How Cloud-Based Business Phone Services (Hosted PBX) Can Save Money And Increase Sales 1. What Is A Cloud-Based PBX (Phone System? A PBX (private branch exchange) is a dedicated phone system

More information

The SL1100. Smart Communications for Small Businesses. www.necsl1100.com. Energy Saving Product. Green

The SL1100. Smart Communications for Small Businesses. www.necsl1100.com. Energy Saving Product. Green The SL1100 Smart Communications for Small Businesses www.necsl1100.com Green Office Energy Saving Product Contents 3 Introduction: Why choose the SL1100? 4 The SL1100 Handsets: Features at your fingertips

More information

Managed Hosted IP Telephony Services shared services for Government One Network. One Planet. Infinite Possibilities.

Managed Hosted IP Telephony Services shared services for Government One Network. One Planet. Infinite Possibilities. Managed Hosted IP Telephony Services shared services for Government One Network. One Planet. Infinite Possibilities. www.globalcrossing.com Managed Hosted IP Telephony Services Government organisations

More information

Unified Communications as a Service (UCaaS)

Unified Communications as a Service (UCaaS) Unified Communications as a Service (UCaaS) RE-THINK: what s possible A FlexTEL White Paper April 2012 Table of Contents Introduction... Unified Communication Trends... The Challenges of Building a VoIP

More information

Enterprise Phone Systems. The Complete Buyer s Guide

Enterprise Phone Systems. The Complete Buyer s Guide Enterprise Phone Systems The Complete Buyer s Guide SMB Technologies: Enterprise Phone Systems Executive Summary Even with the rise of new communication forms, telephony systems are still an essential

More information

8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD

8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD 8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD The sport of business is a competitive one and, increasingly, companies are using cloud-hosted business tools as an advantage to communicate

More information

Zed One Hosted VoIP Telephony User Guide. A document to provide end user guidance on enterprise-class Hosted VoIP Telephony solution.

Zed One Hosted VoIP Telephony User Guide. A document to provide end user guidance on enterprise-class Hosted VoIP Telephony solution. Zed One Hosted VoIP Telephony User Guide A document to provide end user guidance on enterprise-class Hosted VoIP Telephony solution. Contents Unity Desktop Client Quick Start User Guide... 3 Broadworks

More information