Kyle Holmgren. Channel Account Manager IA,NE,SD,MN

Transcription

1 Kyle Holmgren Channel Account Manager IA,NE,SD,MN

2 Mitel Today

3 Mitel Today 2014 Mitel. Proprietary

4 Mitel s Transformation 2014 Mitel. Proprietary

5 Mitel a history of M&A 05 Aastra acquired EADS France Sep 03 Aastra acquired ascom Aug 07 Mitel acquired Inter-Tel Aug 05 Aastra acquired DeTeWe Apr 08 Aastra acquired Ericsson ECD Aug 07 Mitel acquired LAKE Comm Jan 11 Mavenir acquired Airwide Mar 12 Aastra acquired comdasys Mar 13 Divestied Comm Source Jun 13 Mitel acquired prairiefyre Jan 14 Aastra acquired Telepo Jan 14 Mitel acquired Aastra Feb 14 Mitel Acquired Oaisys Nov 14 Mavenir acquired Stoke Jan 15 Mavenir Acquired Ulticom Apr 15 Mitel acquired Mavenir June 15 Mitel Acquired TigerTMS??? 2014 Mitel. Proprietary

6 The Market is Changing Cloud Public and private Unified Communications Increased collaboration Mobility Seamless connectivity Consumerization of Enterprise IT Leverage consumer devices Customer Interaction Multi-channel, mobile, social 2014 Mitel. Proprietary

7 The New Mitel Next Generation Enterprise, Mobile & Cloud Communication Experts Mobile Enterprise Experts in Business & Consumer IP Communications Positioned to lead the Mobilization of Unified Communications Telco Cloud Front-Runner Virtualized SW Portfolio NFV/SDN Architectures Market Scale & Diversity Channel Partners 15 of Top 20 Mobile Operators Global Leadership #1 Business Cloud Communications #1 Eur / #3 US Total PBX/IP PBX A Leader in VoLTE/RCS 2014 Mitel. Proprietary

8 Mitel Strategy Build Growth Pillars on Firm Foundation Accelerate in the cloud Fastest growing Public and private Revenues exceeded 10% of total quarterly revenue Expand in the Contact center Rapid growth with 30% year to date Results outpacing market growth by 3x Robust Ecosystem Expand Into mobile Rapidly growing end market (55% CAGR) Convergence of fixed and mobile technologies BYOD movement Maximize value in the core our foundation Solid revenue Excellent improvement in gross margin Hardware to software transition Large installed base 2014 Mitel. Proprietary

9 2014 Mitel. Proprietary

10 Mitel MiCollab Release 7.0

11 Business Challenges More than ever employees within a business are global and/or virtual Multinational, remote working, on the road for business Even teams that need to work closely may not physically be located in the same space Virtual teams in different offices Opposite ends of the building Sometimes work from home Outside partners and contractors 2014 Mitel. Proprietary 11

12 Business Challenges Business Global Business Cloud / Virtualization Mobility / BYOD Customer Satisfaction Compliance Team Working / Social Mitel. Proprietary

13 Business Communications Requirements Choose your device Share documents and get work done faster Quickly find the right person to help Video Conference UC Never miss those important calls C Mitel. Proprietary

14 Mitel MiCollab Choose your device Share documents and get work done faster Quickly find the right person to help Video Conference Never miss those important calls Cloud Premises Mitel. Proprietary

15 Simple Choices Infrastructure Software Device Innovation Regardless of the size of your business or business vertical you operate in, Mitel is a clear choice Mitel. Proprietary

16 MiCollab Value for Business One product One server Business Reporting One management view One point of control One place to access all communication tools MiCollab 2014 Mitel. Proprietary 16

17 MiCollab Value for Users Access at any time Access from anywhere Access on any device mobile device to desktop MiCollab An in-office experience from anywhere 2014 Mitel. Proprietary 17

18 MiCollab 2014 Mitel. Proprietary 18

19 Mitel MiCollab MiCollab is a complete suite of UC productivity tools for individuals and work groups and is tailored to the needs of today's mobile workforce MiCollab helps to increase collaboration, employee efficiency and productivity MiCollab enables: Unified Communications Mobility Collaboration Unified Messaging 2014 Mitel. Proprietary 19

20 MiCollab Client Single access point to business communications and collaboration solutions Enhanced effectiveness of in the moment communications Unified Communications (UC) clients to address various user needs Mobile UC (mobile first design) Desktop UC Basic Telephony Softphone 2014 Mitel. Proprietary 20

21 MiCollab Client MiCollab Client single point of access for: Rich presence information Instant Messaging Dynamic Status Corporate Directory Access Click-to-Call Collaboration Call History Softphone Visual Voic Point-to-point Video Mitel. Proprietary

22 MiCollab Client - Point-to-point Video Easily launch an internal video call from corporate contacts list Video presence (status icon) availability Enable video for Dynamic Status Escalate to video call from desktop voice and IM windows Video calling via mobile softphone 2014 Mitel. Proprietary 22

23 MiCollab Client Meeting Room Video Mitel has an OEM agreement with Vidyo that allows for integration with Vidyo solutions Users can join video conference session and see video from any end-user end-point Vidyo meeting room, MiCollab client, MiVoice Video phone 2014 Mitel. Proprietary 23

24 MiCollab and Mobility MiCollab designed with a Mobile First approach offers widest support of mobile devices ios, Android, Windows Phone 8, & BB10 Smartphones ios & Android Tablets MiCollab provides an in-office experience regardless of location Provides a single identity across all devices and media Support consumerization of IT with Bring Your Own Device Improve customer service, employee responsiveness, and business on the go 2014 Mitel. Proprietary 24

25 MiCollab and Teleworking Provides the in-office experience remote workers need Enables remote employees to connect securely SIP Softphones or Desk Phone Seamless access to the communication capabilities of head office Uses the same voice mail, conferencing and corporate features as in-office colleagues 2014 Mitel. Proprietary 25

26 MiCollab Audio, Web and Video Conferencing Comprehensive audio, video, and web collaboration services Scheduled or on-the-fly conferences Flexible user-interface Easy desktop and application sharing Multi-point video collaboration Web-based collaboration viewer 2014 Mitel. Proprietary 26

27 MiCollab Web-based Collaboration Viewer Expanded reach to external participants and those on the move 2014 Mitel. Proprietary 27

28 Unified Messaging 2014 Mitel. Proprietary 28

29 MiCollab - Unified Messaging Comprehensive Voice and Unified Messaging solution Voice, fax, text and messages synchronized in one place Inbound / Outbound Fax messaging from your desktop Multiple secure message access options Integration with Lotus Notes, Microsoft Outlook or Novell GroupWise Standard UM integrations to hosted services such as Office 365, Hosted Exchange, Google Mail and Zimbra Advanced UM integration with Google Mail 2014 Mitel. Proprietary 29

30 MiCollab Client - Visual Voice Mail Powered by MiCollab Unified Messaging (UM) Integrated tab within client View voice mail details View presence and calendar information Click-to-call, -instant message, , or conference Manage voice messages Send voice mail Mitel. Proprietary

31 Integrations 2014 Mitel. Proprietary 31

32 MiVoice for Skype for Business Delivers enterprise-class voice and mobility to Microsoft Lync deployments 2014 Mitel. Proprietary 32 Lync 2013 & Skype for Business Supported Supported on MiVoice MX-ONE, MiVoice 5000, and MiVoice Business platforms Seamless user experience from within Lync client Provides Call Control Plug-in to Lync and Skype for Business client Deskphone control and PC softphone Promote communication from Lync IM session to a voice call Control in-call features: transfer, conference, hold, DND Commercials: MiVoice for Skype for Business ($0): Provides plug-in to Lync /Skype for Business Optional UC softphone

33 MiCollab - Cloud Services Integration Out of the box integration into Google and Office 365 Google and Salesforce.com click-to-call and call control features IM and Presence support for Google integration Allows end users to communicate with their Tool Of Choice * Calendar integration for Dynamic Status management Contact integration to the users most frequent contacts Unified messaging with Office 356, Exchange, Google Mail Mitel. Proprietary

34 Business Value and Benefits Mitel. Proprietary

35 Fostering Business Connections In the Office Team Working Mobile 2014 Mitel. Proprietary 35

36 Improved Communications Effectiveness Efficient communications helps raise employee productivity Waste less time trying to connect Calls follow where they are working Intelligent context / confirmation feedback from colleagues Require solutions that enhance in-the-moment communications Need access to a wide array of tools Audio, Video, Web Collaboration, IM, and more Are easy to access outside the business Waste less time trying to connect Automatic updates to call routing profiles 2014 Mitel. Proprietary 36

37 Enriched Team Working Teams that need to work together may not physically be together Virtual teams in different offices Work from home / On the road Work with partners and suppliers Require solutions that make connecting with others easy and efficient Need access to a wide array of tools Audio, Video, Web Collaboration, IM, and more Easy to access inside / outside the business Integrate with other tools 2014 Mitel. Proprietary 37

38 Enhanced Mobile Working Work often takes employees away from the office still need to remain connected with the business Often work from home or at a remote office / site Frequently travel to visit clients / partners / new opportunities Simply attend many meetings within their office Require solutions that make connecting / remaining connected with others easy and efficient Require an in-office experience from anywhere Need access to a wide array of tools Audio, Video, Web Collaboration, IM, and more Easy to access inside / outside the business 2014 Mitel. Proprietary 38

39 Gartner UC MQ Results - MiCollab 2014 Mitel. Proprietary 39

40 #Mitel