World Enterprise Premises-based FMC Solutions Markets

Size: px
Start display at page:

Download "World Enterprise Premises-based FMC Solutions Markets"

Transcription

1 World Enterprise Premises-based FMC Solutions Markets Deploying Enterprise Mobility for a Competitive Advantage March 2011

2 Table of Contents Introduction Research Scope and Methodology Market Definitions Executive Summary Market Characteristics State of the Market Market Engineering Measurements Market Drivers Market Restraints Main Market Trends Demand Findings Market Size and Forecasts Factors Affecting Demand and Revenue Forecasts Unit Shipments and Revenue Forecasts

3 Table of Contents (Contd ) Competitive Analysis Competitive Structure Competitive Analysis Competitive Market Share Analysis Vendor Analysis Aastra Agito Networks Alcatel-Lucent Avaya Cisco Comdasys Counterpath Mitel NEC QuesCom RIM Siemens Enterprise Communications Tango Networks Varaha Systems Strategic Recommendations Strategic Recommendations For FMC Vendors About Frost & Sullivan

4 List of Figures Enterprise Premises-based FMC Solutions Market: Market Drivers Ranked in Order of Impact (World), Enterprise Premises-based FMC Solutions Market: Market Restraints Ranked in Order of Impact (World), Enterprise Premises-based FMC Solutions Market: Total Enterprise Handset Unit Shipments with an FMC Solution and a Percentage Split by Advanced Premises-based FMC Solutions Versus Other Enterprise FMC Solutions (World), Enterprise Premises-based FMC Solutions Market: Enterprise Advanced Premises-based FMC Unit Shipments and Revenue Forecasts (World), Enterprise Premises-based FMC Solutions Market: Installed Base of World Office Workers With a Subsidized FMC Solution (World), Enterprise Premises-based FMC Solutions Market: Premises-based FMC Vendors Competitive Structure (World), Enterprise Premises-based FMC Solutions Market: Advanced Premises-based FMC Market Share of Total Original Vendors by Client Units (World), Enterprise Premises-based FMC Solutions Market: Advanced Premises-based FMC Market Share of Independent FMC Vendors by Client Units (World),

5 List of Charts Enterprise Premises-based FMC Solutions Market: Illustration of Premises-based FMC Solutions (World), Enterprise Premises-based FMC Solutions Market: Vendor s Key Strategic Mobile Initiatives (World), Enterprise Premises-based FMC Solutions Market: Market Engineering Measurements (World), Enterprise Premises-based FMC Solutions Market: Forecasts of iphone Unit Shipments in an Enterprise Environment (World), Enterprise Premises-based FMC Solutions Market: Dual-Mode Phone Units Certified With The Wi-Fi Alliance From 2008 To June 30th 2010 (World), Enterprise Premises-based FMC Solutions Market: Unit Growth of n-enabled Handsets in First Half of the Year (World), Enterprise Premises-based FMC Solutions Market: Tablets Invade The Enterprise Environment (World), Enterprise Premises-based FMC Solutions Market: Unit Forecast of Tablets Used Mostly for Business Purposes vs. Consumer Tablets (World), Enterprise Premises-based FMC Solutions Market: Overview of Selected Mobile Application Stores (World), 2009 and Enterprise Premises-based FMC Solutions Market: Enterprise FMC Mobile Applications Available Today (World), Enterprise Premises-based FMC Solutions Market: Importance of Enterprise Mobility/FMC Solutions (World), Enterprise Premises-based FMC Solutions Market: Top Perceived Benefits for Enterprise Mobility/FMC Solutions (World), Enterprise Premises-based FMC Solutions Market: Usage Plans for Enterprise Mobility/FMC Solutions (World), Enterprise Premises-based FMC Solutions Market: Total Enterprise Handset Unit Shipments with An FMC Solution In Terms of Advanced Premises-based FMC Solutions Versus Other Enterprise FMC Solutions (World), Enterprise Premises-based FMC Solutions Market: Enterprise Advanced Premises-based FMC Solution Unit Shipments and Revenue Forecasts (World), Enterprise Premises-based FMC Solutions Market: Installed Base of World Office Workers With a Subsidized FMC Solution (World), Enterprise Premises-based FMC Solutions Market: Advanced Premises-based FMC Market Share of Total Original Vendors by Client Units (World), Enterprise Premises-based FMC Solutions Market: Advanced Premises-based FMC Market Share of Independent FMC Vendors by Client Units (World), Enterprise Premises-based FMC Solutions Market: Strategic Recommendations For Enterprise FMC Vendors (World),

6 Introduction 8

7 Research Scope and Methodology Geographical Regions Covered World Base year for this research service is 2010 and the forecast period is Research Methodology Primary research with vendors Frost & Sullivan published research services Frost & Sullivan Decision-Support Databases (DSD) Frost & Sullivan Country Industry Forecasts (CIF) Company websites and other secondary sources Market Scope This research service will cover the world enterprise FMC market comprised of fixed-mobile convergence (FMC) solutions offered by a broad range of participants such as PBX vendors, independent FMC vendors, handset manufacturers and service providers. Although the study forecasts the overall world shipments of enterprise smartphone units with an FMC solution, specific emphasis will be placed on premises-based FMC solutions that require a premises-based hardware or software gateway/router/server/switch to deliver call control and PBX features (e.g. single-number reach, single voic , corporate directory access, etc.), as well as, in some cases, other advanced functionalities such as mobile and corporate IM/presence, conferencing, unified messaging, and dual-mode voice call handoff (manual or automatic) between networks. Although in many cases, these premises-based FMC solutions are delivered through a thick client downloaded onto a mobile device, some deploy a thin client or a Web Browser version of the client that communicates with the premises-based FMC component (i.e. server or gateway) of the solution. The component, on the other hand, could be a fully dedicated FMC installed hardware or a software server embedded as part of a UC or telephony platform. 9

8 Research Scope and Methodology (Contd ) In terms of revenue, Frost & Sullivan will estimate revenues generated through the implementation of enterprise premises-based FMC solutions using an average per-user charge for all the components involved in the FMC solution - mainly built-in mobile client licenses and mobility gateways/routers/servers/switches. Hardware and software components that are not included in the estimated revenues include: - Smartphone handset revenue. - Revenues of carrier-based enterprise FMC solutions (hosted FMC solutions coming from mobile carriers such as Sprint and T-Mobile or independent FMC vendors such as Telepo and OnRelay). - Premises-based FMC solutions that only offer dual-mode roaming functionalities and do not link the corporate PBX to extend PBX features. - New mobile collaborative apps that offer meeting capabilities (e.g. WebEx), messaging features or other UC&C capabilities, but do not support FMC extension or corporate voice. - FMC solutions that are deployed with feature mobile phones, rather than smartphones. - Desktop softphones, VoWLAN single-mode devices, DECT devices, or WLAN network infrastructure. Revenues represent original FMC vendor sales of FMC solutions to distributors, retailers, resellers, OEM partners and other distribution channels, as well as direct sales to enterprise customers. Revenues only include FMC hardware and software sales. They do not include any service fees associated with maintenance programs, integration services, installation and training. Within this analysis, Frost & Sullivan has identified drivers that are contributing to the growth of the market and restraints that are deterring market penetration and revenue growth. The study highlights key technology and market trends that are impacting the world enterprise premises-based FMC solutions markets. It provides profiles of selected vendors and an analysis of the competitive landscape. The study also provides current and forecasted revenue estimates and marketshare analysis of the world enterprise FMC markets. 10

9 Research Scope and Methodology (Contd ) Enterprise Premises-based FMC Solutions Market: Illustration of Premises-based FMC Solutions (World), 2010 Must Have Premises-based FMC Features : -Single-number reach -Single voic -Directory Access -Basic PBX features Additional Premises-based FMC Features : -Presence/IM -Unified Messaging (UM) -Seamless Roaming -Conferencing -Social Networking Integration. IP PBX A premises-based FMC solution utilizes a premises-based component to deliver PBX and UC features to the mobile device. It may also support advanced features that enhance the total value of the solution. Source: Frost & Sullivan 11

10 Market Definitions Enterprise FMC Frost & Sullivan defines an enterprise FMC solution as any feature, service or product that allows a mobile device to connect with the corporate PBX or WLAN to either extend corporate telephony features and applications or deliver cost-related benefits through the integration of wired and wireless networks. Depending on the customer needs and requirements, an enterprise FMC solution can deliver one or more of the following capabilities: -Basic PBX mobility (or PBX-to-mobile extension) -Session redirection (or device handoff) -Single-number reach -Single voic access -Manual or automatic session continuity (or call handoff) -Mobile UC features (e.g. mobile and corporate presence/im, UM, conferencing, etc.) First-level PBX-to-mobile Extensions Frost & Sullivan defines First-level PBX-to-mobile extensions as basic FMC solutions that deliver capabilities such as single-number reach, simultaneous ring, single voic , and call-control features (e.g. call forward, do not disturb, call hold/resume, etc.) to the mobile device. For PBX-to-mobile extensions, all incoming calls are directed to and all outgoing calls originated from the PBX number. Usually seen as a first step towards an advanced FMC solution, and offered most commonly in its clientless service version, (to be activated within different telephony networks), basic PBX-to-mobile extensions do not usually require a full-blown premises-based FMC equipment, but the programming of the cell phone number into the PBX. 12

11 Market Definitions (Contd ) Advanced FMC Solutions Frost & Sullivan defines advanced FMC solutions as all fixed-mobile convergence solutions that were created to work with advanced smartphones to go beyond the typical touch-tone interface and the access number prefixing of a basic PBX-to-mobile extension. Due to the growing population of mobile workers and the increasing availability of smartphone brands, many enterprise telephony participants, including PBX vendors, independent FMC providers, smartphone vendors and even some carriers have started to develop advanced FMC solutions as the progression of their PBX-tomobile extension offerings. Typically, an advanced FMC solution requires a client application or a mobile user interface to deliver call control and PBX features (such as single-number reach, single voic , corporate directory access, etc), as well as other advanced features and capabilities such as mobile and corporate IM/presence, unified messaging, conferencing, and dual-mode voice call handoff (manual or automatic) between WLAN and cellular networks. The solutions usually consist of an advanced client software provisioned to the mobile device and a mobility network element such as a server/controller/router/appliance/gateway that connects the corporate platform with the mobile client. If the network element physically sits in the enterprise network and connects to the company s PBX, the solution is called a premises-based enterprise FMC solution. If, on the other hand, the appliance is located in the service provider network and FMC is offered as a network service, the solution becomes a hosted/network-based enterprise FMC solution. Finally, there are new versions of advanced FMC solutions that either offer native FMC support integrated within the phone user interface (e.g. BlackBerry) or use a thin client Web browser version of the client to access premises-based FMC component features from a mobile device. Although both types of solutions are part of the advanced premises-based FMC solutions space, these type of products do not require a downloaded client application on the smatphone. 13

12 Executive Summary The world enterprise FMC market has been growing at a steady double-digit pace, driven by continuous recognition of the technology s key benefits such as sizeable cost reduction, productivity gains, and ability to enhance collaboration across remote and mobile users. Frost & Sullivan estimates that, in 2010, the overall worldwide enterprise FMC market reached x.xx million FMC units shipped (counting only those installed or activated) a xx.x percent yearover-year growth. While this growth is significant, the actual growth levels were somewhat lower than what Frost & Sullivan had anticipated. This is mostly due to the latest shift of interest in the enterprise mobility arena. Emerging enterprise mobility trends and solutions such as collaborative applications, team spaces, social medial tools, and enterprise tablets with built-in mobility software clients distracted some attention of different enterprises and technology vendors away from the market for FMC solutions. However, this partial eclipse of enterprise FMC is expected to soon clear up as both enterprises and technology vendors acknowledge the ROI benefits and opportunities in delivering and deploying FMC solutions. In fact, Frost & Sullivan expects the compound annual growth rate of enterprise smartphone units shipped with an FMC solution to be around xx.x percent over the forecast time period. Enhanced premises-based and hosted FMC solutions that offer significant cost reduction capabilities as well as mobile UC features, including IM, presence, collaboration conferencing, etc., are expected to boost the sales of enterprise FMC solutions in coming years. After all, the majority of FMC product offerings are being constantly modified and enhanced to address new mobility needs and requirements. 14

13 Executive Summary (Contd ) In terms of advanced enterprise premises-based FMC solutions, on the other hand, software clients shipped in 2010 reached xxx,xxx, a xx.x percent year-over-year growth. Today, these types of clients make around xx.x percent out of the newly activated FMC solutions in 2010 a number that has considerably grown from previous years. Aggressive bundling strategies, clever pricing techniques and the increased penetration of smartphones in the enterprise space (as opposed to feature phones) have been some of the main drivers behind the growth of advanced premises-based FMC solutions as a percentage of total FMC solutions. In terms of CAGR, on the other hand, advanced enterprise premises-based FMC solutions are expected to enjoy potential growth of xx.x percent in terms of client units shipped and xx.x in terms of total revenue incurred, over the forecast period. Potential revenues of enterprise premises-based FMC solutions could, therefore, hit around x.xx Billion by Furthermore, and although not covered in this study, hosted FMC solutions are also expected to grow over time, due to carriers and other FMC vendors (including telephony vendors) pushing the concept of cloud services as another alternative of deploying enterprise FMC solutions. While hosted FMC shipment levels are still low in the enterprise space, Frost & Sullivan estimates hosted FMC clients to potentially reach around xx Million units shipped by Still, and even in 2016, the number of hosted FMC clients will be significantly lower than the number of premises-based FMC units shipped. Regardless of the type of solutions, Frost & Sullivan expects to see increasing adoption of enterprise FMC over the coming years. 15

Market Share Leadership, Enterprise Premises-Based FMC Solutions Global, 2011

Market Share Leadership, Enterprise Premises-Based FMC Solutions Global, 2011 Market Share Leadership, Enterprise Premises-Based FMC Solutions Global, 2011 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with a global research organization

More information

World Enterprise IP Telephony Endpoint Markets

World Enterprise IP Telephony Endpoint Markets Brochure More information from http://www.researchandmarkets.com/reports/998405/ World Enterprise IP Telephony Endpoint Markets Description: This Frost & Sullivan research service titled World Enterprise

More information

Mobile-Convergence Solution Unified Enterprise Communications

Mobile-Convergence Solution Unified Enterprise Communications Mobile-Convergence Solution Unified Enterprise Communications April 2012 Stefano Genoni Business Development sgenoni@comdasys.com Corporate Summary Comdasys is a German-based FMC provider that develops

More information

North American Enterprise Telephony Implementation and Management Services Market Advancements in Internet Protocol (IP)Technology Spark Interest in

North American Enterprise Telephony Implementation and Management Services Market Advancements in Internet Protocol (IP)Technology Spark Interest in North American Enterprise Telephony Implementation and Management Services Market Advancements in Internet Protocol (IP)Technology Spark Interest in Managed Services December 2011 Contents Section Slide

More information

Unified Communications & Collaboration Market 2011-2016

Unified Communications & Collaboration Market 2011-2016 Unified Communications & Collaboration Market 2011-2016 Executive Summary Unified Communications (UC) has come of age. People are no longer asking, What is UC?, but rather, How should we develop our UC

More information

Unified Communications Market 2007-2012. Executive Summary

Unified Communications Market 2007-2012. Executive Summary Unified Communications Market 2007-2012 Executive Summary Unified Communications (UC) is all the rage. Companies of all sizes, and in all vertical markets and geographies are exploring how they can take

More information

mobile unified communications client and docking station

mobile unified communications client and docking station FREQUENTLY ASKED QUESTIONS mobile unified communications client and docking station What are the target customer characteristics of a Mobile UC subscriber? + Verizon Wireless as mobile carrier. Mobile

More information

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Disruptive Integrated Applications and New Partnerships Drive Growth 9847-64 January 2014 Contents Section Slide Numbers Executive

More information

Truly Unified Communications. This could be your corporate network:

Truly Unified Communications. This could be your corporate network: The Comdasys MC Solution brings the features of your IP-PBX to your mobile phone in the palm of your hand. Its two components, the MC Controller and the MC Client, will enhance your business mobility.

More information

Fixed Mobile Convergence Options for the Enterprise

Fixed Mobile Convergence Options for the Enterprise March 08 Fixed Mobile Convergence Options for the Enterprise Michael F. Finneran d B r n A s s o c i a t e s, I n c. 8 9 C u r t i s R o a d, W o o d m e r e, N Y 5 9 8 5 6. 5 6 9. 4 5 5 7 FMC Options

More information

UCStrategies.com and UniComm Consulting. UC RFP Template Solution Description Advanced UC Productivity Tools

UCStrategies.com and UniComm Consulting. UC RFP Template Solution Description Advanced UC Productivity Tools UCStrategies.com and UniComm Consulting UC RFP Template Solution Description Advanced UC Productivity Tools The Unified Communications (UC) RFP Template Toolkits focus on the new solutions that are enabled

More information

Avaya Unified Communications Can Reduce Cell Phone Expenses

Avaya Unified Communications Can Reduce Cell Phone Expenses WHITE PAPER Avaya Unified Communications Can Reduce Cell Phone Expenses June 2008 Table of Contents Introduction... 1 Section 1: Reduce Inbound Minutes... 1 Section 2: Reduce Outbound Minutes... 2 Section

More information

Cisco / Microsoft Unified Communications Integration Overview. 2010 Cisco and/or its affiliates. All rights reserved.

Cisco / Microsoft Unified Communications Integration Overview. 2010 Cisco and/or its affiliates. All rights reserved. Cisco / Microsoft Unified Communications Integration Overview 2010 Cisco and/or its affiliates. All rights reserved. 1 2010 Cisco and/or its affiliates. All rights reserved. 2 3.6 8 million 600k 300k Billion

More information

Enterprise Options for Fixed Mobile Convergence and Mobile UC Options for the

Enterprise Options for Fixed Mobile Convergence and Mobile UC Options for the May 09 Enterprise Options for Fixed Mobile Convergence and Mobile UC Options for the Michael F. Finneran d B r n A s s o c i a t e s, I n c. 1 8 9 C u r t i s R o a d, W o o d m e r e, N Y 1 1 5 9 8 5

More information

North American VoIP Access and SIP Trunking Services Markets

North American VoIP Access and SIP Trunking Services Markets North American VoIP Access and SIP Trunking Services Markets UC Adoption and Increasing Customer Awareness Drive Demand for SIP Trunking Services September 2011 Table of Contents Executive Summary - Executive

More information

Analysis of the North American Hosted IP Telephony and UCC Services Market. The Perfect Storm for Cloud Unified Communications & Collaboration

Analysis of the North American Hosted IP Telephony and UCC Services Market. The Perfect Storm for Cloud Unified Communications & Collaboration Analysis of the North American Hosted IP Telephony and UCC Services Market The Perfect Storm for Cloud Unified Communications & Collaboration July 2015 Contents Section Slide Number Executive Summary 3

More information

Connect and Collaborate With Unified Communications

Connect and Collaborate With Unified Communications 1 Connect and Collaborate With Unified Communications David Schenkel, ADTRAN, david.schenkel@adtran.com Industry Briefings 2 Sunday, 16 January 2011, 13:30 15:00 Location: Nautilus 1 2 Who is ADTRAN? Leading

More information

North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers

North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers December 2013 Contents Section Slide Number Executive Summary 5 Market Overview 10 Total

More information

Unified Communications Market Update & Forecast

Unified Communications Market Update & Forecast Unified Communications Market Update & Forecast Blair Pleasant COMMfusion LLC and UCStrategies.com 707-538-4368 bpleasant@commfusion.com www.commfusion.com www.ucstrategies.com What We ll Cover Definitions

More information

Clients for Unified Communications

Clients for Unified Communications Mobile Collaboration with Avaya one-x Clients for Unified Communications Avaya one-x clients deliver a softwarebased user experience that lets you easily deploy consistent mobility and communications strategies

More information

Welcome to the era of the anywhere worker

Welcome to the era of the anywhere worker Welcome to the era of the anywhere worker Today s anywhere worker is more responsive, more productive and more mobile than ever before. Don t just add mobile. Be mobile. Real-time conversations are happening

More information

WHITE PAPER. Deploying Mobile Unified Communications for Avaya

WHITE PAPER. Deploying Mobile Unified Communications for Avaya WHITE PAPER Deploying Mobile Unified Communications for Avaya Table of Contents 1. Introduction...3 2. What are the drivers for deploying Mobile Unified Communications?... 3 3. What factors influence which

More information

Telephony Telephony more than just a phone system.

Telephony Telephony more than just a phone system. Telephony Telephony more than just a phone system. Telephony En Pointe ECS provides an end-to-end telephony solution based around the latest bleeding edge technology from Cisco Systems the Cisco Hosted

More information

Six Questions to Answer When Buying a Phone System

Six Questions to Answer When Buying a Phone System 2016 NEW PHONE SYSTEM BUYER S GUIDE Six Questions to Answer When Buying a Phone System In addition to the most comprehensive portfolio of voice communications, data and wireless networking products in

More information

Reduce Mobile Phone Expense with Avaya Unified Communications

Reduce Mobile Phone Expense with Avaya Unified Communications Reduce Mobile Phone Expense with Avaya Unified Communications Table of Contents Section 1: Reduce Inbound Minutes... 2 Section 2: Reduce Outbound Minutes... 3 Section 3: Take Greater Advantage of Free

More information

Prepare Your Enterprise for the Mobile Revolution: Boost the Bottom Line with Mobile UC

Prepare Your Enterprise for the Mobile Revolution: Boost the Bottom Line with Mobile UC 50 Years of Growth, Innovation and Leadership Prepare Your Enterprise for the Mobile Revolution: Boost the Bottom Line with Mobile UC A Frost & Sullivan White Paper www. Frost & Sullivan Introduction...

More information

2015 Hosted Unified Communications Buyers Guide

2015 Hosted Unified Communications Buyers Guide 2015 Hosted Unified Communications Buyers Guide Future-proofing Communications Investments January 2015 Contents Executive Summary Competitors at a Glance... 3 Introduction: The Move to Hosted/ Cloud Communications...

More information

Cisco Telephony Fully Integrated Solution

Cisco Telephony Fully Integrated Solution Cisco Telephony Fully Integrated Solution Cloud Grid Networks offers a two flavors of the worlds best phone system. On-premise solutions satisfy companies that want to have total control of their telephone

More information

WHITE PAPER. www.fusionstorm.com. The Business Benefits of Upgrading Legacy IP Communications Systems. www.fusionstorm.com

WHITE PAPER. www.fusionstorm.com. The Business Benefits of Upgrading Legacy IP Communications Systems. www.fusionstorm.com WHITE PaPEr: Easing the Way to the Cloud: 1 WHITE PAPER The Business Benefits of Upgrading Legacy IP Communications Systems 2 WHITE PAPER: The Business Benefits of Upgrading Legacy IP Communications Systems

More information

The CIO s Guide to Fixed Mobile Convergence

The CIO s Guide to Fixed Mobile Convergence Executive Overview The CIO s Guide to Fixed Mobile Convergence Highly secure mobile email and data applications help mobile workers stay in touch and up-to-date with a wide range of business issues. Extending

More information

Kyle Holmgren. Channel Account Manager IA,NE,SD,MN

Kyle Holmgren. Channel Account Manager IA,NE,SD,MN Kyle Holmgren Channel Account Manager IA,NE,SD,MN Mitel Today Mitel Today 2014 Mitel. Proprietary Mitel s Transformation 2014 Mitel. Proprietary Mitel a history of M&A 05 Aastra acquired EADS France Sep

More information

SMB Buyer s Guide to Unified Communications

SMB Buyer s Guide to Unified Communications SMB Buyer s Guide to Unified Communications A T3i Group White Paper Terry White Senior Program Director T3i Group twhite@t3igroup.com Tel: 973.602.0115 www.t3igroup.com SMB Buyer s Guide to Unified Communications

More information

Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth

Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth NE15-64 September 2014 Contents Section Slide Number Executive Summary 4 Market Overview

More information

Innovation in Security. Secure Enterprise U n i f i e d C o m m u n i c a t i o n to protect business assets in the 21st Century

Innovation in Security. Secure Enterprise U n i f i e d C o m m u n i c a t i o n to protect business assets in the 21st Century Innovation in Security Secure Enterprise U n i f i e d C o m m u n i c a t i o n to protect business assets in the 21st Century The complete Security Solution for SIP and Unified Communications designed

More information

The Key Basics of Unified Communications

The Key Basics of Unified Communications The Key Basics of Unified Communications Blair Pleasant COMMfusion LLC and UCStrategies.com 707-538-4368 bpleasant@commfusion.com www.commfusion.com www.ucstrategies.com What We ll Cover Definitions &

More information

BlackBerry Mobile Voice System

BlackBerry Mobile Voice System B l a c k B e r r y M o b i l e Vo i c e S y s t e m BlackBerry Mobile Voice System Mobile Unified Communications Mobile Voice System ( MVS) is designed to unify desk phone features on smartphones and

More information

Enterprise Mobility Solution Puts Unified Communications on the Smartphones Employees Love

Enterprise Mobility Solution Puts Unified Communications on the Smartphones Employees Love Enterprise Mobility Solution Puts Unified Communications on the Smartphones Employees Love Advanced Network Systems now offers ShoreTel s Mobility Solution. ShoreTel Mobility enables businesses of all

More information

Emerging Trends in the Network Security Market in India, CY 2013

Emerging Trends in the Network Security Market in India, CY 2013 Emerging Trends in the Network Security Market in India, CY 2013 Advanced Threat Landscape will Give Rise to Increased Network Security Spending 9AC3-74 July 2014 Contents Section Slide Numbers Executive

More information

Selling Strategies and Future Direction for NetVanta Unified Communications Solutions. Samir Kakkar IPT/UC Product Manager 11/16/10

Selling Strategies and Future Direction for NetVanta Unified Communications Solutions. Samir Kakkar IPT/UC Product Manager 11/16/10 Selling Strategies and Future Direction for NetVanta Unified Communications Solutions Samir Kakkar IPT/UC Product Manager 11/16/10 2 Why are we here today? Selling strategies for NetVanta Unified Communications

More information

Mitel Mobility Solutions

Mitel Mobility Solutions Mitel Mobility Solutions Freedom is A Single Cloud-Ready Software Stream An In-Office Experience Anywhere Freedom From Walled Garden Architectures Freedom of Commercial Offerings slide 2 Freedom Architecture

More information

Your Future is Virtual & Mobile - make it happen now Are we 'Virtually' there yet?

Your Future is Virtual & Mobile - make it happen now Are we 'Virtually' there yet? Your Future is Virtual & Mobile - make it happen now Are we 'Virtually' there yet? Don Smith Chief Executive Officer 24th November 2010 Context TDM VoIP Software We are going through a major re-invention

More information

Business Justification for Adopting a Mobile-to- Mobile Convergence Solution

Business Justification for Adopting a Mobile-to- Mobile Convergence Solution Business Justification for Adopting a Mobile-to- Mobile Convergence January 2007 321 Castro St. Suite 201 Mountain View, CA 94041 p: +1(650)625-1900 f: +1(650)625-1177 Copyright 2007 by DiVitas Networks

More information

Extending Enterprise PBX/VoIP

Extending Enterprise PBX/VoIP Extending Enterprise PBX/VoIP Solutions With Mobile Devices Bill Caraher - CIO von Briesen & Roper, s.c. Milwaukee, WI K i J S lli Di f T h l Kevin J. Sullivan - Director of Technology Cohen & Grigsby,

More information

Open Voice over IP according to Aastra SIP. Your connection to the World

Open Voice over IP according to Aastra SIP. Your connection to the World Open Voice over IP according to Aastra SIP Your connection to the World Innovation, Openness, Convergence Over the past few years, Aastra has invested heavily in research and development with a view to

More information

Unified Communications. ebook

Unified Communications. ebook Unified Communications ebook Unified Communications ebook Chapter 1: Technology Overview Chapter 2: Business Benefits Chapter 3: Top 3 Myths Chapter 4: What Do I Need? Chapter 5: Why World Wide Technology?

More information

Introduction (Contd )

Introduction (Contd ) Introduction In 2008, mobile devices continue to rapidly replace desktop computers. Mobile devices create easier ways to communicate and work more efficiently while away from the corporate office. In addition,

More information

The Key Components of a Cloud-Based UC Offering

The Key Components of a Cloud-Based UC Offering The Key Components of a Cloud-Based UC Offering Organizations must enhance their communications and collaboration capabilities to remain competitive. Get up to speed with this tech primer and find new

More information

The Key Components of a Cloud-Based Unified Communications Offering

The Key Components of a Cloud-Based Unified Communications Offering The Key Components of a Cloud-Based Unified Communications Offering Organizations must enhance their communications and collaboration capabilities to remain competitive. Get up to speed with this tech

More information

UCC Vendor Landscape 2012. Dave Michels Marty Parker Blair Pleasant

UCC Vendor Landscape 2012. Dave Michels Marty Parker Blair Pleasant UCC Vendor Landscape 2012 Dave Michels Marty Parker Blair Pleasant Best of Breed vs. Suite? Telephony/ Switch* Messaging/ Presence/ Conference/ Collab Mobility SPs/Hosted Other (Partial List) Search **

More information

UNIFIED COMMUNICATION COMPARISON GUIDE. Unified Messaging, Mobile Integration & Unified User Interface

UNIFIED COMMUNICATION COMPARISON GUIDE. Unified Messaging, Mobile Integration & Unified User Interface UNIFIED COMMUNICATION COMPARISON GUIDE Unified Messaging, Mobile Integration & Unified User Interface Introduction Unified communications is one of the most promising and powerful business technologies

More information

Feature Seat and Device Summary

Feature Seat and Device Summary CLOUD VOICE COMPREHENSIVE, ENTERPRISE-GRADE COMMUNICATION Feature Seat and Device Summary Customized Cloud Communication Services Cloud gives companies the benefits of a cloud service such as simplified

More information

Anthony Caragol Gonzalo Escarrá

Anthony Caragol Gonzalo Escarrá Anthony Caragol Gonzalo Escarrá #SWCEvents Agenda SWC Introduction Unified Communications Technology Landscape Introduction of Skype for Business 2015 Demonstration Getting Started About SWC Technology

More information

How should an enterprise move toward Unified Communications?

How should an enterprise move toward Unified Communications? WHITE PAPER How should an enterprise move toward Unified Communications? June 2008 Table of Contents Introduction... 1 Initiative 1: Improve support for mobile workers... 2 Initiative 2: Bring telephony

More information

Anthony Caragol Lync MVP. Gonzalo Escarrá Lync Technical Lead

Anthony Caragol Lync MVP. Gonzalo Escarrá Lync Technical Lead Anthony Caragol Lync MVP Gonzalo Escarrá Lync Technical Lead Agenda SWC Introduction Unified Communications Technology Landscape Introduction of Lync 2013 Demonstration Skype for Business Getting Started

More information

Introduction: Unified Communications Changes

Introduction: Unified Communications Changes Transformation of Enterprise Communications Network Topologies Driven by Unified Communications Adoption Including Collaboration and Social Networking Introduction: Unified Communications Changes Innovative

More information

BlackBerry Mobile Voice System

BlackBerry Mobile Voice System BlackBerry Mobile Voice System Mobile Unified Communications BlackBerry Mobile Voice System (BlackBerry MVS) brings desk phone features to BlackBerry smartphones. Work with one business number at the office

More information

Untangle communication complexity with ShoreTel s brilliantly simple solution

Untangle communication complexity with ShoreTel s brilliantly simple solution Untangle communication complexity with s brilliantly simple solution 2 UNTANGLING COMPLEXITY Untangle complexity Change is a constant today. The Internet has transformed business into an always-on world

More information

Imagine a Simple, Yet Powerful Small Business Phone System. The Avaya IP Office Platform. 2014 Avaya Inc. All rights reserved. 1

Imagine a Simple, Yet Powerful Small Business Phone System. The Avaya IP Office Platform. 2014 Avaya Inc. All rights reserved. 1 Imagine a Simple, Yet Powerful Small Business Phone System The Avaya IP Office Platform 2014 Avaya Inc. All rights reserved. 1 Today s Small Business Challenges Greater customer expectations Managing Growth

More information

VoIP: The Wireless Revolution

VoIP: The Wireless Revolution WHITEPAPER VoIP: The Wireless Revolution This whitepaper is an extract from: Converged Wireless VoIP Handsets & Equipment Current Markets (2005-6) & Forecasts (2007-12)... information you can do business

More information

Cisco s Performance in the Enterprise Communications Platforms and Endpoints Markets. Cisco System s Performance in Enterprise Media Gateway Market

Cisco s Performance in the Enterprise Communications Platforms and Endpoints Markets. Cisco System s Performance in Enterprise Media Gateway Market Cisco s Performance in the Enterprise Communications Platforms and Endpoints Markets Cisco System s Performance in Enterprise Media Gateway Market Market Share Leadership Award Enterprise Communications

More information

VoIP Deployment Options

VoIP Deployment Options AN ATLANTIC-IT.NET WHITEPAPER VoIP Deployment Options Whether cloud-based or on premises, IP-based voice platforms can deliver a wide range of significant business benefits. 2 VoIP Deployment Options EXECUTIVE

More information

CounterPath Bria with Oracle TSC Feature Pack. A Solution for Operator and Enterprise (OTT) Service Delivery. Solution Brief. www.counterpath.

CounterPath Bria with Oracle TSC Feature Pack. A Solution for Operator and Enterprise (OTT) Service Delivery. Solution Brief. www.counterpath. CounterPath Bria with Oracle TSC Feature Pack A Solution for Operator and Enterprise (OTT) Service Delivery Solution Brief Internet OTT (over-the-top) changes the way people communicate. Internet OTT services

More information

Increased Productivity

Increased Productivity OpenScape Mobile V7 OpenScape Mobile V7 is the next-generation mobile client of Unify for the latest mobile phones and tablets. It combines SIP-based VoIP, UC, and video features into one single application.

More information

Unified Communications and Collaboration Market 2012-2016

Unified Communications and Collaboration Market 2012-2016 Brochure More information from http://www.researchandmarkets.com/reports/2408054/ Unified Communications and Collaboration Market 2012-2016 Description: Unified Communications (UC) has come of age. People

More information

UC Office for Smart Phone - iphone Edition

UC Office for Smart Phone - iphone Edition UC Office for Smart Phone - iphone Edition User Guide Revision 1.0 GCI Ltd Global House 2 Crofton Close Lincoln Lincolnshire LN3 4NT www.gcicom.net Copyright GCI 2013 GCI UC Office iphone User Guide 1

More information

Mitel MiCollab Client

Mitel MiCollab Client Mitel MiCollab Client Making In the Moment Communications More Dynamic In today s fast-paced, competitive world of business how can employees work together efficiently & effectively to help drive the success

More information

Analysis of the SSL Certificate Market Balancing Certificate Growth with Declining Revenue Growth Rates and Trust. Global

Analysis of the SSL Certificate Market Balancing Certificate Growth with Declining Revenue Growth Rates and Trust. Global Analysis of the SSL Certificate Market Balancing Certificate Growth with Declining Revenue Growth Rates and Trust Global November 2011 Contents Section Slide Numbers Executive Summary 8 Market Overview

More information

North American VoIP Access and SIP Trunking Services Market

North American VoIP Access and SIP Trunking Services Market Brochure More information from http://www.researchandmarkets.com/reports/2720499/ North American VoIP Access and SIP Trunking Services Market Description: The VoIP access and SIP trunking market is entering

More information

Minimizing Costs, Maximizing Value of IP Telephony

Minimizing Costs, Maximizing Value of IP Telephony Minimizing Costs, Maximizing Value of IP Telephony By Irwin Lazar VP and Service Director, Nemertes Research Executive Summary IT leaders face the challenge of delivering improved collaboration capabilities

More information

Assessing IP Telephony Total Cost of Ownership

Assessing IP Telephony Total Cost of Ownership Assessing IP Telephony Total Cost of Ownership By Tim Smith Senior Research Analyst, Nemertes Research Executive Summary Understanding total cost of ownership (TCO) of IP telephony (IPT) and unified communications

More information

Global Endpoint Security Products Market: Protecting the Last Line of Defense from Emerging Threats. N922-74 July 2011

Global Endpoint Security Products Market: Protecting the Last Line of Defense from Emerging Threats. N922-74 July 2011 Global Endpoint Security Products Market: Protecting the Last Line of Defense from Emerging Threats July 2011 Table of Contents Executive Summary 12 Research Aim and Objectives 20 Research Scope, Definitions,

More information

MPLS: Enabling Fixed-Mobile Convergence

MPLS: Enabling Fixed-Mobile Convergence MPLS: Enabling Fixed-Mobile Convergence Barry M. Tishgart Vice President, Managed Services 2006 11 10 SPRINT, the "Going Forward" logo, the NEXTEL name and logo and other trademarks are trademarks of Sprint

More information

The History & Future of Unified Communications Introducing Unified Communications

The History & Future of Unified Communications Introducing Unified Communications The History & Future of Unified Communications Introducing Unified Communications The worker of the future is virtual. Far from wanting a 100% telecommuting, work from home experience, this new breed of

More information

Unified Communications Overview

Unified Communications Overview A CBTS White Paper Unified Communications Overview Craig Chavis Solution Architect, CBTS 10/5/2012 www.cbts.cinbell.com Table of Contents Unified Communications Overview...3 Unified Communications as a

More information

Cisco Business Edition 3000

Cisco Business Edition 3000 Solution Overview Cisco Business Edition 3000 Value, Simplicity, and Essential Features for Small and Medium-Sized Businesses Cisco Business Edition 3000 provides you essential collaboration capabilities

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com C O M P E T I T I V E A N A L Y S I S I D C M a r k e t S c a p e : W o r l d w i d e M o b i l e

More information

Professional Services Solutions

Professional Services Solutions Professional Services Solutions Excellent communications are at the forefront of every professional service providing organisation. Mitel offers every practice and agency the opportunity to embrace new

More information

HOSTED UNIFIED COMMUNICATIONS. Malachi Threadgill Sr Director Digital Marketing

HOSTED UNIFIED COMMUNICATIONS. Malachi Threadgill Sr Director Digital Marketing HOSTED UNIFIED COMMUNICATIONS Malachi Threadgill Sr Director Digital Marketing THANK YOU ingate! HI, MY NAME IS MALACHI THREADGILL About me Malachi Threadgill Sr. Director Digital Marketing ANPI Leading

More information

The Undisputed Value of Triple Play

The Undisputed Value of Triple Play The Undisputed Value of Triple Play Peter Anderholm & Moshe Machline March 2009 1 Alcatel-Lucent Enterprise Forum Forum 2009 2009 All Rights Reserved Alcatel-Lucent 2009 All Rights Reserved Alcatel-Lucent

More information

Unified Communications, Diverse Benefits

Unified Communications, Diverse Benefits TECHNOLOGY SOLUTIONS Unified Communications, Diverse Benefits Adopting a unified communications platform increases productivity, reduces costs and improves end-user service. Your staff may sit in cubicles

More information

The Business Case for Voice Over IP What do large VOIP rollouts truly cost and how do vendors compare?

The Business Case for Voice Over IP What do large VOIP rollouts truly cost and how do vendors compare? ISSUE PAPER The Business Case for Voice Over IP What do large VOIP rollouts truly cost and how do vendors compare? By Robin Gareiss, Executive Vice President & Sr. Founding Partner, Nemertes Research Executive

More information

RETAIL COMMUNICATIONS

RETAIL COMMUNICATIONS RETAIL SOLUTIONS RETAIL solutions RETAIL COMMUNICATIONS THE CHALLENGES Your employees are busy serving in-store customers, the phones are ringing unanswered; will missed calls result in missed sales opportunities?

More information

2013 North American Unified Communications and Collaboration Company of the Year Award

2013 North American Unified Communications and Collaboration Company of the Year Award 2013 North American Unified Communications and Collaboration Company of the Year Award 2013 Company of the Year Award Unified Communications and Collaboration North America, 2013 Frost & Sullivan s Global

More information

Overview. Unified Communications

Overview. Unified Communications OpenScape Mobile V7 OpenScape Mobile is the next-generation mobile client of Unify, for the latest mobile phones and tablets. It combines SIP-based VoIP, UC and video features into one single application.

More information

A cloud for everyone!

A cloud for everyone! Voice Application Server 1983 2013 30 Years TELES A cloud for everyone! Enterprise Solutions Our Application Server allows Service Providers to provide high-availability telecom and valueadded services

More information

Business Telephone Systems What Options are Right for My Business?

Business Telephone Systems What Options are Right for My Business? Business Telephone Systems What Options are Right for My Business? A business phone system is the lifeblood of any successful business and whether you are setting up a new office or remote location, or

More information

μsoho PBX for small business or home

μsoho PBX for small business or home μsoho PBX for small business or home Converged Communications for Business A green solution www.nexmatrix.com Why a μsoho PBX for you? The smallest PBX for Home and Small Offices with 10 or less people,

More information

plantemoran.com Understanding & Applying Unified Communications

plantemoran.com Understanding & Applying Unified Communications plantemoran.com Understanding & Applying Unified Communications Confusion in the Market UC means different things Many products with Unified in the name UC is often sold as a thing you buy Integrated VM

More information

ipecs UCS Unified Communications Solution Easy to access and activate Highlights Single server solution

ipecs UCS Unified Communications Solution Easy to access and activate Highlights Single server solution ipecs UCS Unified Communications Solution In today s world of remote and dispersed workers, the ipecs UCS application provides tools to enhance productivity and mobility while improving employee collaboration

More information

Network Industry Trends

Network Industry Trends Network Industry Trends Friday October 24, 2008 Dennis Smith The Bank of New York Mellon First Vice President Infrastructure Advanced Engineering Agenda The Bank of New York Mellon History of the Network

More information

ComUnity. Move your organization s telephony from servers to service

ComUnity. Move your organization s telephony from servers to service ComUnity Move your organization s telephony from servers to service ComUnity brings you Telephony over IP, delivered in the cloud. You reduce costs and infrastructure, but improve communication throughout

More information

Calculate Your Savings

Calculate Your Savings Calculate Your Savings See how the right phone system can improve your bottom line. Are you missing important calls and lost revenue? Are missing important calls and lost revenue? Could you provide a better

More information

A global leader in voice technology solutions that bring Android, Wi-Fi and VoIP together. Cantech Investor Conference 2016

A global leader in voice technology solutions that bring Android, Wi-Fi and VoIP together. Cantech Investor Conference 2016 A global leader in voice technology solutions that bring Android, Wi-Fi and VoIP together. Cantech Investor Conference 2016 Apivio Systems Inc. (APV.V) 1 Disclaimer The information contained in this document

More information

UNIFIED COMMUNICATIONS

UNIFIED COMMUNICATIONS DISCOVER UNIFIED COMMUNICATIONS UNIFIED COMMUNICATIONS Collaborate. Communicate. Unify. It s no secret. The smartest companies have discovered a way to converge the resources of their business applications

More information

Unified messaging is provided to over 1,000 users today and continues to increase along with campus growth.

Unified messaging is provided to over 1,000 users today and continues to increase along with campus growth. IV. Voice Services Current Outlook Voice services on campus and at several off-campus sites are provided by an Aastra MD110 PBX. There are approximately 17,200 campus lines and 1,000 trunk lines. The telephone

More information

UC FOR THE CLOUD ERA HOSTED, VIRTUAL & MANAGED

UC FOR THE CLOUD ERA HOSTED, VIRTUAL & MANAGED UC FOR THE CLOUD ERA HOSTED, VIRTUAL & MANAGED WHITE PAPER WHITE PAPER UC FOR THE CLOUD ERA 2 COMMUNICATION: THE FOUNDATION OF BUSINESS In the past, the private branch exchange (PBX) likely saved your

More information

Enterprise Mobility Services. Market Opportunity for Mobile Service Providers

Enterprise Mobility Services. Market Opportunity for Mobile Service Providers Enterprise Mobility Services Market Opportunity for Mobile Service Providers Prepared by: Greg Collins Founder & Principal Analyst Exact Ventures, Inc. www.exactventures.com January 2013 TABLE OF CONTENTS

More information

Empower the Workforce with BYOD and Collaboration

Empower the Workforce with BYOD and Collaboration Empower the Workforce with BYOD and Collaboration Cloud-Based Unified Communications Enhances BYOD Strategies January 2014 Prepared by: Zeus Kerravala Empower the Workforce with BYOD and Collaboration

More information