Mobile-Convergence Solution Unified Enterprise Communications

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1 Mobile-Convergence Solution Unified Enterprise Communications April 2012 Stefano Genoni Business Development

2 Corporate Summary Comdasys is a German-based FMC provider that develops secure VoIP, Ethernet and fixed-to-mobile convergence networking appliances for enterprises and service providers. The company s Mobile Convergence Solution portfolio of enterprise FMC offerings was debuted in It is sold internationally through a network of system integrators, service providers and OEM partners. Headquartered in Munich, the company has sales offices in Milan, Montreal and Zurich. Today Comdasys is a company with comprehensive technological know-how in integrated mobile solutions, and with a wealth of experience able to support large deployments with excellence.

3 Mobilizing Enterprise Communication MC Controller acts as point of interface to Enterprise Applications, thus allowing the use of mobile devices MC Controller provides seamless user experience as well as allowing IT departments to deploy and manage this solution. Components PBX Integration Smartphone becomes full featured extension UC with IM and Presence Corporate Directory, Multi Platform Across all networks such as Cellular or WIFI MC Controller Microsoft OCS/Lync PBX Voice Mail MS Exchange Active Directory iphone Symbian BlackBerry Android

4 Target Market for Mobile Solution Organizations requiring mobility solutions to support remote and mobile workforce Organizations with high cellular costs Enterprises with international branches/offices Large Enterprises and SME with IP-PBX Service providers and Providers of Virtual PBX solutions Carriers providing VoIP Centrex or Mobile offerings without being a Mobile carrier

5 The Market Leading FMC/UC Solutions The Frost & Sullivan Award for Market Leadership is presented to Comdasys which has demonstrated excellence in capturing the highest market share within its industry. The Award recognizes the company's leadership position within the industry in terms of revenues or units, as specified. Note: report available upon request

6 Communications Landscape And Mobile Solution Market Drivers

7 Solutions to Challenges Comdasys Mobile Unified Communications Solutions provides answers to Enterprise Communications challenges Challenge Integration of mobile handsets in enterprise communications Communications Cost Control and Savings Leveraging3G and Wi-Fi Infrastructure Mobile Unified Communication Comdasys Mobile Unified Communications Solution Mobile devices become fully featured IP-PBX extensions with much improved work efficiency and customer support. Single office number, single voice mail box and ability to use other corporate services for enterprise users. Can eliminate Desk phone or cordless phones lowering CAPEX Central logging of mobile calls (PBX) and Mobile Least Cost Routing (MLCR) allow for substantial Opex savings Works with IP-PBX to provide IP communications at lower cost Where bandwidth available, provides VoIP over 3G Improved in-door and on-campus coverage can replace cordless telephone infrastructure or compensate low or missing cellular network coverage Presence, instant messaging (IM), access to corporate directory on mobile handsets in GPRS, 3G and WiFi

8 Comdasys Mobile UC Solution Advantages Increase of enterprise and workforce productivity through IP-PBX and Mobile Handset Platform Agnostic GPRS / 3G Integration Seamless Handover Enterprise Grade Deployment Optimized integration of Unified Communications enterprise wide Developed and tested for interoperability with wide range of IP-PBXs and softswitches: Aastra, Avaya, Broadsoft, Cisco, Ericsson, Mitel NEC-Unified, ShoreTel, Siemens, Teles, Open Source IP-PBX Broad mobile handset support of both Dual Mode and non Dual Mode Handsets: Android, BlackBerry, iphone/ipad, Symbian PBX functionalities on mobile handsets also through GSM / GPRS only IP-PBX features and VoIP over 3G/UMTS Supports seamless mid-call handover of voice calls between a circuit-switched domain (GSM, CDMA, 3G/UMTS) and VoIP over WLAN and 3G (SIP VoIP) and vice versa. Deployment Mechanisms built-in in Controller for efficient deployment of MC Client to Mobile Handsets No need of third part device management solutions for deployment of Comdasys Mobile Unified Communications Solution Corporate Unified Communications Services can be deployed also on handsets (IP-PBX Presence and general UC features)

9 Cost-Optimization Options Mobile Least-Cost Routing (MLCR) and Travel SIM Feature Call-Through CallBack Call Reverse SIM-Switch Automatic Routing Use Case Functionality for forcing all outbound Calls through PBX. Provides Single Number Service as well as cost saving for Long Distance Calling Service for reversing the direction of an outgoing call. Save on tariff asymmetries (for example when roaming abroad) Transform an incoming call into an outgoing call. Especially interesting in European countries where Fixed-Line-to-Mobile cost is significant Travel SIM Management between MC Client and Controller. Your Enterprise calls will automatically be routed to the currently used SIM. Sophisticated MLCR functionality for automatically selecting the appropriate Call type under Cost and Convenience aspects, with custom-configurable policies

10 Cost Saving-Potential Examples of Cost-Optimization Options Feature Use Case Savings in % Call-Through GSM to landline calls inside home country calls to foreign countries 90% on a call Call-Back Calls made from foreign countries to the home country 50% on a call Call-Back combined with Travel SIM Making use of Wi- Fi hotspots Using a local SIM card when making calls in foreign countries to the home country, or other destinations VoIP Calls 70% on a call 25% (on overall bill, on top of the above) TOTAL Up to 80% savings on overall bill 10

11 Mobile Solution Architecture The Mobile Solution of Comdasys has been designed to seamlessly integrate in almost any Enterprise and Service Providers networks Customer Premises Outside Caller PSTN IP PBX MC Controller GSM/ UMTS GSM/ GPRS Wi-Fi Desk Phon e UMTS SIP Internet MC Client SIP Home Wi-Fi/ Hotspots SIP

12 Call Flow of the MC Solution In-coming call for the office number of the user PBX transfers the call to the Mobile Convergence Controller Mobile Convergence checks whether the user is available over Wi-Fi. If so it transfers the call to the MC Client of the user The MC Client controls the quality of the Wi-Fi connection and of the voice The client informs the Controller that the Wi-Fi signal is fading The Controller establishes a GSM connection The MC Client accepts the GSM connection and terminates the Wi-Fi connections

13 Flexible PBX Integration Mobile Convergence can be integrated with basically any SIP or SIP enabled PBX SIP Extension Integration SIP Trunk Integration Full featured PBX extension that enables device to be true PBX Extension Leverage all PBX features including Boss Secretary, Group Features, Presence and others Ideal for integrating with new generation PBXs or Softswitches Very flexible integration model that works with practically any SIP enabled PBX Saves license cost because such an integration does usually not require additional licenses on the PBX Ideal for quick rollouts where the primary focus is on Mobile Integration

14 Comdasys Mobile UC Solution Advantages Reduction of operational cost through: Scalability Redundancy Cost optimization and cost efficiency Secure Communication Three options of deploying Comdasys Mobile Unified Communications Solution MC Controller supporting from 7 to 2000 mobile users Virtualized MC Controller can be deployed in VMWare Server Systems Center as a virtual machine On Blade Servers (certified on IBM Blade Server) for up to 25,000 mobile user for each blade server Standard 1+1 redundancy: Deployment of one operational and one redundant MC Controller N+1 redundancy and distribution on different data centers is also supported. Detailed deployment scenarios must be addressed individually Intelligent back-up on different data centers: supported Cost optimization through MLCR as well as network LCR Supports central and distributed architecture Personalized deployment of IP-PBX features and permissions All mobile calls go through IP-PBX -> no identity spoofing Permission management of mobile handsets same as for desk phones Support of TLS/SRTP for VoIP over 3G and WiFi

15 Flexible and Scalable Solution MC Controller Hardware Scalability 1800 For 7 and 15 registered users 2800 Up to 50 registered users 3800 Up to 250 registered users 5000 Up to 2000 registered users MC Enterprise Server Software Scalability MC Enterprise Server Installation on high-end servers such as Blade Servers. Available as VMWare for integration in general servers and VMWare environments Up to 25,000 registered users on blade server

16 Deployment

17 Client Installation & Configuration Easy Client installation & automatic update through application stores Use Apple App Store, BB Appworld, Nokia Ovi-Store or Google Market Other Installation methods (through Web server, BES or device Management tools) are available After first startup client asks for mobile phone number Enter mobile phone number to download the configuration

18 Unified Communications

19 IM / Presence Instant Messages See presence status of other People before calling them Send & receive IM messages from Client Change presence state on mobile Presence state goes automatically to busy when on a call

20 Corporate Directory LDAP / Exchange integration Search for users inside your directory and dial them directly from the client

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