Hosted Exchange. Installation Manual. September A new dimension in BlackBerry productivity

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1 Hosted Exchange Installation Manual September 2007 A new dimension in BlackBerry productivity

2 Copyright 2007 GPXS Netherlands BV The information, text, graphics, images and links and all other information published or otherwise contained in this guide (the Content) are the exclusive property of GPXS and, except, as specifically provided herein, may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without the prior written permission of GPXS. GPXS strives to ensure that the Content is at all times accurate and reliable. However, GPXS does not accept liability for occasional errors, omissions or mistakes and explicitly disclaims any warranty of any kind, whether express or implied as to any matter whatsoever relating to this guide. 2

3 1. Outlook 2003 Software Configuration STEP 1: Verify the requirements for RPC over HTTP: A. Microsoft Windows XP with Service Pack 2 B. Outlook 2003 C. Microsoft Exchange Server account STEP 2: Restart your computer. STEP 3: Control panel > Control Panel -> Mail Icon. When the icon Mail does not exist, first start up Outlook Cancel the configuration wizard and close Outlook The icon Mail should now be visible. If you have an existing profile in Outlook 2003, please contact the helpdesk. accounts -> Add new account. 3

4 A. Press Microsoft Exchange Server -> Next. B. The Microsoft Exchange Server is: mail1.exchange.cysonet.com C. The Username is a short username, for instance: account*** D. Press More Settings and wait for 2,5 minutes (timeout): - When a popup Connect to appears immediately, press Cancel. - If the Connect to screen does not appear with the possibility to press Cancel, press OK in the error message. Press Check Name, and then Cancel when a popup with Connect to appears. - The following screen will show up. E. Click on the tab Connection and select Connect to my exchange mailbox using HTTP. F. Click the button Exchange Proxy Settings. 4

5 G. Under Connection Settings fill in: exchange.cysonet.com H. Select Mutually authenticate the session when connecting with SSL. I. At Principal name for proxy server fill in: msstd:exchange.cysonet.com J. Select On fast networks, connect using HTTP first, then connect using TCP/IP. K. Select On slow networks, connect using HTTP first, then connect using TCP/IP. L. Select Basic Authentication from the dropdown menu at Proxy authentication settings. M. Press the button OK. N. Press the button Apply and then click OK. O. Press the button Next and then click Finish. STEP 4: Start Outlook and confirm the password. 5

6 A. Use your short username in this order: EXCHANGE\account***. B. Fill in your password and press OK. STEP 5: Automatic synchronization of your mailbox. A. On the right bottom you can see the current connection status. When your mailbox isn t synchronized for a while, it may take some time before new is visible. 6

7 2. Migration of from Outlook Express & other applications STEP 1: Export and import Outlook Express messages in Outlook A. In the menu, click File -> Export -> Messages. B. Select the Folders you want to export. C. Press the OK button. 7

8 STEP 2: Export and import messages from other applications in Outlook A. Start your old application and search for the option to export . B. Export your always to a.pst file, Outlook 2003 is only capable to import files with the PST format. C. Start Outlook > Start -> Programs -> Microsoft Office -> Microsoft Office Outlook D. In the menu click -> File -> Import and Export -> Import from another program or file. E. Click the button Next -> select Personal Folder File (.pst) -> click the button Next. F. Press the button Browse -> Select the location where your PST files is saved -> click the button Next. 8

9 G. Select the location in which the PST should be imported. Normally, this should be Mailbox Username -> Press the button Finish. STEP 3: Verify that the import of your messages was successful. A. Verify your messages in Sent Items. B. Verify your messages in Folders. 9

10 3. Using Outlook 2003 to send from more addresses STEP 1: Configuration of extra addresses in Outlook A. In the menu, click Tools -> Accounts. B. Select under -> View or Change existing accounts -> Click the button Next. C. Click the button Add -> Select POP3 -> Click the button Next. D. Fill in your first name, last name and address. E. Under Incoming Mail Server (POP3) fill in: test F. Under Outgoing Mail Server (SMTP) fill in: mail1.exchange.cysonet.com G. Press the button More Settings. 10

11 H. Under the tab General -> Fill in under Mail Account: your address -> Under Organization fill in your company name and under Reply fill in your address. I. Under the tab Outgoing Server -> fill in your Exchange username and password. J. Click the button OK -> Next -> Finish. 11

12 STEP 2: Setting Outlook to use more than one reply address. A. In the menu click Tools -> Send/Receive -> Send/Receive Settings -> Define Send/Receive Groups. B. Click the button Edit. C. Select your new account. D. Uncheck: Receive Mail Items. E. Click the button OK -> Close. STEP 3: Verify your settings. A. Create a new message in Outlook B. By using the button Accounts, your can use your new reply address. 12

13 13

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