Connecting to Delta College Exchange services off-campus

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1 Connecting to Delta College Exchange services off-campus The following instructions are provided to document the client configuration used to connect to Microsoft Exchange services at Delta College from off-campus. To connect to Delta College Exchange Services, you need to be running one of the following e- mail client/operating system combinations: 1. Outlook 2003 on Windows XP SP2 or above. 2. Outlook 2003 on Windows Vista. 3. Outlook 2003 on Windows Outlook 2007 on Windows XP SP2 or above. 5. Outlook 2007 on Windows Vista. 6. Outlook 2007 on Windows Entourage 2008 on Mac OS X or above. Please follow the steps below for whichever supported client you are configuring. 1. Configure Outlook 2003 for off-campus connections 2. Configure Outlook 2007 for off-campus connections 3. Configure Entourage 2008 If you have any questions regarding these instructions, please contact the OIT help desk at , internally at x9575, or via at Connecting to Delta College Exchange services off-campus Page 1 of 12

2 Steps to configure Outlook 2003 for off-campus connections The following steps apply to creating an Outlook 2003 profile to connect to the Delta College Exchange server from off-campus. 1. Open the control panel (normally accessed by clicking the Start button, then click Settings, then click Control Panel) 2. Double-click on the Mail icon. Note: If the Mail icon is not listed, the control panel may be displaying in Category View instead of Classic View. Switching to Classic View (or View by: Small icons in Windows 7) will display the full list. Note: If you are using Windows Vista 64-bit, the Mail icon will be located in the 32-bit Control Panel. The 32-bit Control Panel is found within the standard Control Panel. 3. Click on Show Profiles 4. Click Add to create a new profile. Give it a name and click OK. 5. You ll then be presented with the Accounts dialog. Select Add a new account and click Next. Connecting to Delta College Exchange services off-campus Page 2 of 12

3 6. Select Microsoft Exchange Server and click Next. 7. Type exch07mb1.delta.edu in the Microsoft Exchange server box. Leave the box checked to Use Cached Exchange Mode. Enter your Delta username in the User Name box (it may have filled automatically). Do NOT click Next yet. 8. Click the More Settings... button to specify further options. Note: If you are creating this profile from off-campus, you may receive an error message indicating that the server is unavailable (this is normal as the firewall does not permit normal Outlook connections to the Exchange Server). Click OK. This will be followed by a Microsoft Exchange Server box with a single tab as below. Click Cancel and you will be able to continue with the next step. Connecting to Delta College Exchange services off-campus Page 3 of 12

4 9. Select the Connection tab and check the box labeled Connect to my Exchange mailbox using HTTP. Leave the other settings as default. 10. Click the Exchange Proxy Settings button and complete as below. a. The URL for the proxy server should contain exchmail.delta.edu b. Change the Proxy authentication settings drop-down to Basic Authentication. This will automatically check and disable the Connect using SSL only checkbox. c. Check the Mutually authenticate box and enter msstd:*.delta.edu d. Check the boxes for On fast networks and On slow networks. This will tell Outlook to use HTTPS instead of trying to talk directly. (If left unchecked, Outlook will take a long time to connect from off-campus.) 11. Click OK twice to return to the Exchange Server Settings dialog. 12. Click Next and then Finish to complete the profile setup. Connecting to Delta College Exchange services off-campus Page 4 of 12

5 13. You will be back at the profiles screen. Make sure the mail applet is set to prompt for a profile to be used and click OK. 14. Start Outlook and select this new profile. When prompted for a username and password use a qualified user name such as Delta\username or Use your Delta username and password. 15. Outlook should connect to the Exchange server and create a cached copy of your mailbox. You should see the connection status displayed in the lower right corner of the Outlook window. Connecting to Delta College Exchange services off-campus Page 5 of 12

6 Steps to configure Outlook 2007 for off-campus connections The following steps apply to creating an Outlook 2007 profile used to connect to Exchange externally via RPC/HTTPS. 1. Open the control panel (normally accessed by clicking Start>Settings>Control Panel) 2. Double-click on the Mail icon. Note: If the Mail icon is not listed, the control panel may be displaying in Category View instead of Classic View. Switching to Classic View (or View by: Small icons in Windows 7) will display the full list. Note: If you are using Windows Vista 64-bit, the Mail icon will be located in the 32-bit Control Panel. The 32-bit Control Panel is found within the standard Control Panel. 3. Click on Show Profiles 4. Click Add to create a new profile. Give it a name and click OK. 5. You ll then be presented with the Add New Account dialog. Outlook 2007 will detect your login name and attempt to auto-configure the profile for you. Check the box to Manually configure server settings so we can specify the connection using HTTPS. Click Next. Connecting to Delta College Exchange services off-campus Page 6 of 12

7 6. Select Microsoft Exchange and click Next. 7. Enter exch07mb1.delta.edu in the Microsoft Exchange server box. Leave the box checked to Use Cached Exchange Mode. Enter your Delta username if it isn t auto-filled. Note: If you are creating this profile from off-campus, you may be prompted for a password to validate your username. Just click Cancel as you won t be able to login yet. 8. Click the More Settings button to specify further options. Note: If you are creating this profile from offcampus, you may receive an error message indicating that the server is unavailable (this is normal as the firewall does not permit normal Outlook connections to the Exchange Server). Click OK. This will be followed by a Microsoft Exchange Server box. Click Cancel and you will be able to continue with the next step. Connecting to Delta College Exchange services off-campus Page 7 of 12

8 9. Select the Connection tab and check the box labeled Connect to Microsoft Exchange using HTTP. Leave the other settings as default. 10. Click the Exchange Proxy Settings button and complete as below. a. The URL for the proxy server should contain exchmail.delta.edu b. Change the Proxy authentication settings drop-down to Basic Authentication. This will automatically check and disable the Connect using SSL only checkbox. c. Check the Only connect to proxy servers and enter msstd:*.delta.edu d. Check the boxes for On fast networks and On slow networks. This will tell Outlook to use HTTPS instead of trying to talk directly. (If left unchecked, Outlook will take a long time to connect from off-campus.) 11. Click OK twice to return to the Exchange Server Settings dialog. 12. Click Next and then Finish to complete the profile setup. Connecting to Delta College Exchange services off-campus Page 8 of 12

9 13. You will be back at the profiles screen. Make sure the mail applet is set to prompt for a profile to be used and click OK. 14. Click OK to close the profiles window. 15. Start Outlook and select this new profile. When prompted for a username and password use a qualified name such as Delta\username or Use your Delta username and password. 16. Outlook should connect to the Exchange server and create a cached copy of your mailbox. You should see the connection status displayed in the lower right corner of the Outlook window. Connecting to Delta College Exchange services off-campus Page 9 of 12

10 Steps to configure Entourage 2008 The following steps describe connecting Entourage 2008 to the Exchange server at Delta College. The configuration is the same for external users as it is for internal users. Therefore, if Entourage is already configured to connect to Exchange, no change should be necessary for off-campus access. 1. Start Entourage a. If you have never run Entourage before, you will be greeted with the Entourage Setup Assistant. Close the Setup Assistant and continue as below. 2. Select Accounts from the Tools menu. 3. Click the arrow next to the New icon and select Exchange 4. You will be greeted with the Account Setup Assistant. Click on the Configure Account Manually button. Connecting to Delta College Exchange services off-campus Page 10 of 12

11 5. The Edit Account window will appear. a. On the Account Settings tab fill in the following fields as shown: i. Account Name: A name for this account in Entourage such as Delta Exchange or Delta ii. Name: your name iii. address: your Delta address iv. Account ID: your Delta login username v. Domain: delta.edu vi. Password: your Delta password (if you choose to save it in your keychain) vii. Exchange server: exchmail.delta.edu viii. Check the box for This DAV service requires a secure connection (SSL) Connecting to Delta College Exchange services off-campus Page 11 of 12

12 b. Click on the Advanced tab and fill in the fields as shown: i. Public folders server: https://exchmail.delta.edu/public (The checkbox for This DAV service should be checked automatically) ii. LDAP server: fsmo1.delta.edu NOTE: Delta directory servers are only available from on-campus. c. Click OK and close the accounts window. 6. You will be prompted for your password (if you didn t save it in your keychain) and you should now be connected to the Exchange server. Connecting to Delta College Exchange services off-campus Page 12 of 12

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