Optimizing Performance of Cloud-based solutions

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1 Optimizing Performance of Cloud-based solutions Summary Results September 2012

2 Observations and Conclusions 41% of responders have plans or are interested in exploring the idea of implementing cloud computing initiatives. Responders value cloud technology most for its perceived value in improving scalability & flexibility and providing faster delivery of service. 98% of responders have automated their IT systems to some degree; 81% need to improve integration and standardization of processes & systems. 43% of responders report that less than 40% of their IT environment is currently virtualized. 60% of responders plan to establish or improve self service capabilities; 55% plan to launch a new virtualization or automation effort. Slide 2

3 Program Overview Gatepoint Research invited selected executives to participate in a survey themed Optimizing Performance of Cloud-based solutions. Candidates were invited via and 193 executives have participated to date. 51% of responders are IT managers. 49% are Directors, VPs and CxOs. 59% of responders are executives working in the Fortune % of responders participated voluntarily; none were engaged using telemarketing. Slide 3

4 Which one statement best describes your organization s cloud computing initiatives? Using/adopting cloud technologies for a significant portion of infrastructure 17% No plans in the next year 9% Within 12 months 7% Using cloud technology, but still in the early stages 33% Potential to implement cloud tech soon 41% Evaluating deployment now 19% Mildly interested; have concerns 15% 41% of responders have plans or are interested in exploring the idea of implementing cloud computing initiatives. Slide 4

5 What are the primary reasons for considering cloud technologies? Improve infrastructure scalability and flexibility 65% Be able to provide faster delivery of services 55% Reduce OPEX (operating expenditures) 39% Reduce CAPEX (capital expenditures) 35% Improve staff productivity 24% Pressure from senior management 4% 0% 10% 20% 30% 40% 50% 60% 70% Responders value cloud technology most for its ability to improve scalability and flexibility and provide faster delivery of service. Slide 5

6 How easy is it for your customers/end users to currently access the services they need, when they need them? Difficult: Unacceptably slow Easy: Quick and efficient Responders report that most of their customers and end users can access the services they need, when they need them. Slide 6

7 What best describes your IT environment? Somewhat automated; some improvements needed to integrate and standardize process and systems 49% Partially automated; significant gaps in integrating and standardizing process and systems 30% Highly automated; well integrated and standardized processes and systems 19% Minimally automated; little if any integration and standardization of processes and systems 2% 0% 10% 20% 30% 40% 50% 60% 98% of responders have automated their IT systems to some degree; 81% need to improve integration and standardization of processes & systems. Slide 7

8 What percentage of your IT environment is currently virtualized? 35% 32% 30% 25% 26% 24% 20% 17% 15% 10% 5% 0% <20% 20-40% 41-60% >60% 43% of responders report that less than 40% of their IT environment is currently virtualized. Slide 8

9 How satisfied are you with your ability to baseline the performance of your infrastructure and plan for capacity growth while also addressing peak usage needs? Unsatisfied Very Satisfied Responders report they are mostly able to baseline the performance of their infrastructure & plan for capacity growth while still addressing peak usage needs. Slide 9

10 What is the status of the following IT initiatives? Establish or improve employee/ customer self-service capabilities Planned no timeframe 37% Planned, < 12 months 23% Launch new virtualization/automation effort 28% 27% Onboard or migrate applications to cloud 34% 18% Build an internal private cloud 33% 14% Data center consolidation or migration 22% 20% Use public cloud computing technologies such as Amazon EC2 23% 8% 0% 10% 20% 30% 40% 50% 60% 70% 60% of responders plan to establish or improve self-service capabilities; 55% plan to launch a new virtualization or automation effort. Slide 10

11 Profile of Responders: Job Level VP 9% CxO 5% Director 35% Manager 51% 49% of responders are work at Director, VP or CxO level. Slide 11

12 Profile of Responders: Organization Revenue <$250 million 26% >$1.5 billion 59% $ million 8% $500 million - $1.5 billion 7% 59% of responders work for companies in the Fortune Slide 12

13 About CA Technologies offers an application performance management solution that helps improve service delivery, maintain uptime and facilitate timely problem remediation for business-critical applications across the enterprise. For more information, visit

14 About SimplyDIRECT SimplyDIRECT helps you identify, engage and qualify prospects with maximum precision through custom database building and surveybased lead generation into your target accounts. We specialize in account penetration by developing qualified warm opt-in leads from Director, Vice President and C-level decision makers. Gatepoint Research is the market research arm of SimplyDIRECT.

80% of responders already have some sort of cloud access; 81% of responders already have or are investigating or developing a cloud strategy.

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