The Shi/ To Services: IT s Role Transforming Higher Educa=on

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1 University of Colorado August 1, 2012 Shelton Waggener Senior Vice President, Internet2 The Shi/ To Services: IT s Role Transforming Higher Educa=on

2 About Me 20 Years in private sector Sybase, Octel, Lucent CIO of the INS Division at Lucent from Joined UC Berkeley in 2003 to build Research CompuOng, CIO from Chair of UC Systemwide CIO organizaoon Board Member, Kuali FoundaOon, Kuali Ready Recently appointed as SVP of Internet2, NET Internet2

3 Above- Campus Services Shaping the Promise of Cloud CompuOng for Higher EducaOon by Brad Wheeler and Shelton Waggener CreaOve Commons 3.0 Shelton Waggener Illustra4on by Randy Lyhus 2009 EDUCAUSE Review, Nov/Dec 2009

4 Change is Difficult Internet2

5 Amazing Time of Change Pedagogy & Digital Funding Models & Supply Chain GlobalizaOon Technology Leap Internet2

6 Scale Like we have never seen Internet2

7 The power of scale Source: hcp:// technological- underpinnings- of- the- cloud- 793/ Internet2

8 EducaOon at Scale Yesterday Single Campus with up to 1, ,000 students Courses with 10-1,000 concurrent students InsOtuOons with physical presence in one state & few satellite locaoons countries. Physical locaoons augmented by digital models Tomorrow Single InsOtuOons with 1M+ learners Courses with 1M+ concurrent parocipants. InsOtuOons with physical locaoons in 50+ countries. Partnerships abound Choice dominates Internet2

9 The Future is Here - Now This is a Tsunami the potenoal upside for this experiment is so big that its hard for me to imagine any large research university that wouldn t want to be involved. Richard DeMillo, Director, the center for 21 st Century UniversiOes at George Tech. New York Times, July 17, Internet2

10 Amazing Time of Change Pedagogy & Online Funding Models & Supply Chain GlobalizaOon Technology Leap Internet2

11 Higher EducaOon Finances impacted by the global, federal and state level Global Federal State Personal Resources The most serious recession since the Great Depression which has lasong global economic effects The US federal fiscal deficit is large, and does not converge for > decade States have large structural deficit, there is a long queue of underfunded mandates (K- 12, infrastructure, pensions) Personal Debt for educaoon now larger than all but housing - >$1 Trillion US Dollars Internet2 We face a new reality...

12 Amazing Time of Change Pedagogy & Digital Funding Models & Supply Chain GlobalizaOon Technology Leap Internet2

13 It is an online world Internet2

14 Amazing Time of Change Pedagogy & Digital Funding Models & Supply Chain GlobalizaOon Technology Leap Internet2

15 GlobalizaOon It Isn t only online that s making the world smaller Internet2

16 Amazing Time of Change Pedagogy & Digital Funding Models & Supply Chain GlobalizaOon Technology Leap Internet2

17 VirtualizaOon+ Mobile = DisrupOve Cloud 3 Million ipads in 90 days in Million Tablets in Billion Smartphones in 2014 > 1 Trillion objects at Amazon Facebook trending to 1 billion accounts Internet2

18 2014 What does Higher EducaOon IT look Like? Outsourced? Buyer or Builder? Core or Context? Bypassed? Distributed or Centralized? Smaller? Invisible? Indispensible? Irrelevant? Inward or outward Facing? Transformed! Internet2

19 Are Your Staff Ready For Services? Internet2

20 QuesOons Have you considered what your department/organizaoon/funcoon looks like in three years? Five years? What type of skills will your team need to enable your insotuoon to adapt and thrive given all these changes? Internet2

21 Charles M. Vest President Emeritus, MIT we are seeing the early emergence of a meta- university a transcendent, accessible, empowering, dynamic, communally constructed framework of open materials and plavorms on which much of higher educaoon worldwide can be constructed or enhanced. EDUCAUSE Review, May/June 2006, p Internet2

22 Everyone tries to solve problems but ulomately we are just pulling against one another Internet2

23 NET+ Cloud Service Market Size Cloud Compu=ng Market Will Top $241 Billion in 2020 Forester Research 2012 Sizing the Cloud Read more: hcp:// compuong- market- will- top billion- in- 2020/#ixzz1ztNyMzj Internet2

24 The Internet2 Net+ Approach Coordinate exis=ng Internet2 beyond & network ini=a=ves Develop a technical and business model for above- the- network services Leverage the network, middleware inioaoves and federated authenocaoon within a unified services organizaoon Develop new programs with third- party vendors exploring: AlternaOve specificaoons Interoperability requirements Service level definioons Business services and pricing models Internet2

25 Internet2 Scope of NET+

26 NET+ Service Development Research Evalua=on Service Valida=on Early Adopter General Availability Internet2, service provider, and university studies an offering to determine whether suited for a NET+ service Sponsor and group of universioes work with service provider and Internet2 to define the NET+ service UniversiOes begin using the NET+ service and cononue working with Internet2 and service provider to develop it further NET+ service open to eligible universioes and quarterly Advisory Board meeongs cononue informing roadmap Internet2

27 Internet2 NET+ Services: Fall 2012 Research & Evalua=on Microso/ - Big Data Genomics Microso/ Big Data Long Tail HP High Performance Cluster etext 1: Coursload/McGraw- Hill etext 2: CourseSmart/Pearson CenturyLink- Savvis (Linux Servers) ** Service Valida=on Crashplan (Remote Backup) Dell (Virtual Desktop) Pearson etext (Volume Discount) SHI (Linux Servers) Splunk (Big Data Analy=cs So/ware) RED: NEW Open for Sponsor / SV campuses GREEN: NEW- Team in place. BLACK: Open for Sponsor/ SV Campus Internet2

28 Internet2 NET+ Services: Fall 2012 Early Adopter Amazon AWS (Cenic) Aastra (Voice over IP Phone) Desire2Learn (Lecture Capture) Evogh (Desktop Video Conference) Instructure (Canvas LMS) Solu=on Design Group General Availability Box (File Collabora=on) Comodo (Web/Personal Cer=ficates Adobe (Connect) DuraSpace (Research File Storage) Merit Storage (File Storage) Merit ( Service) Merit Maillist ( List Manager) Duo (Two Factor Authen=ca=on) SafeNet (Two Factor Authen=ca=on) RED: NEW Open for Sponsor / SV campuses GREEN: NEW- Team in place. BLACK: Open for par=cipa=on Internet2

29 Service ValidaOon Process ROADMAP: TECHNICAL FUNCTIONAL SECURITY: STANDARD ASSESSMENT CONTRACT: LEGAL BUSINESS DEPLOYMENT: DOCUMENTATION SUPPORT NET+SERVICE 1. Service Tuned for HE 2. Quarterly Plan 3. Security InformaOon Published & Peer Reviewed. 4. Master Contract: Provider & Internet2 in Place 5. Customer Contract: Campus and Internet2 in Place 6. Waterfall /Special Pricing 7. Best PracOces and FAQ 8. Crowd Sourced Support 9. SLA and EscalaOon 10. Exit Strategy

30 Essen4al Tool for the New Normal Achieve more Serve our mission Favorable economics (over Ome) Align insotuoon to external environment Internet2

31 CreaOve Commons 3.0 Shelton Waggener

32 Thank you Shel Waggener

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