HBR Consulting Data Center Service Offerings

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1 HBR Consulting Data Center Service Offerings Executive Brief of Market Needs and Service Delivery Offerings 2014 HBR CONSULTING LLC. All rights reserved.

2 Discussion Outline Practice and Service Overview Service and Needs Alignment Strategic Approach Partner Network Value Proposition 1

3 HBR Consulting Complete end-to-end solution for your Data Center needs Practice Area Discipline Service Delivery IT Strategy + Planning Core Infrastructure Services Information Lifecycle Management Strategic Sourcing + Business Operations Law Department Consulting Advisory Assessment + Benchmark Advisory + Workshop Strategy Manage Solutions Data Center and Infrastructure Solutions Disaster Recovery Solutions Design + Implement Compute + Storage + Network Desktop + Mobile Computing Enterprise Systems ( , DMS, Collaboration) Execute Technical Project + Program Management Operate Operational Management + Optimization Advisory + Assessment Services Overall Strategy Development Implementation Roadmap Managed Services / Co-Location / Cloud Readiness Review Disaster Recovery Planning Data Center Services Centralization / Regionalization Architecture Design Operational Best Practices Service Provider Determination Implementation Management Infrastructure Services Infrastructure as a Service Models Public and Private Cloud Solutions High Availability and Disaster Recovery Solutions 2

4 Challenge and Needs Balance With an increased emphasis on cost reduction and simplification of technology infrastructure and operations, firms are finding it necessary to evaluate the data center approach and leverage managed and cloud services Rise of IT Costs Increased costs to operate and manage aging data center infrastructure and facilities Increased business demand of IT (New equipment, maintenance, real-estate, power, cooling, software) Moderate capabilities and performance for IT budget spent System and Application Requirements Provide necessary elasticity and agility within the technology infrastructure environments to accommodate new application demands without impact to current environments Respond quickly to technology initiatives and scale without significantly impacting operating costs Accommodate increasing compute and storage consumption and usage (server processing, file shares, Litigation Support, and Archives) Improve Service Continuity + Operations Inconsistent, and sometimes expensive, internal IT data center operations related to backup and DR capabilities Protect firm operations, increase uptime capabilities and ensure continuity during unplanned events Compliance Satisfy increased number of client security audits and regulatory requirements 3

5 Build Your High Availability Infrastructure 4

6 Service Alignment of Market and Client Needs Rise of costs for IT Cloud as Strategy to Improve Management + Operations Client + Industry Trends Cost per timekeeper for IT operations is up 20% from 2010 with a reduction in system availability Increase costs to operate and manage aging data center infrastructure and facilities Moderate capabilities and performance for dollar spent Respond quickly to technology initiatives and scale without significantly impacting operating costs Satisfy increased number of client security audits and regulatory requirements Better, Faster, Cheaper approach Inconsistent, and sometimes expensive, internal IT data center operations related to backup and DR capabilities Protect firm operations and ensure continuity during unplanned events Establish maintenance and increase uptime capabilities HBR Service Managed Solutions Minimize time and capital expense to migrate to a hosted or managed data center model Advisory + Workshop Diagnostic session focused on cloud opportunity and roadmap definition Disaster Recovery Solutions Minimize time and capital expense to establish DR program and capabilities Reference Design and Partners Reduce time + effort to deploy through legal-specific reference designs aligned to unique firm needs and budget Managed Solutions Migrate data center to co-location or cloud infrastructure providers Leverage best practices and create a robust and elastic environment Operational Outsourcing Leverage outsourced operational management services Re-focus IT to higher value and user focus support and interaction 5

7 Project Methodology Start Business Impact Analysis RTO / RPO Planning Business SLA Business Case Data Center Architecture Disaster Recovery Architecture Facilities Enterprise Systems Network Security Disaster Recovery Data Center Facilities Managed Services Infrastructure Equipment Contract Negotiations Business Impact Analysis Strategy Formulation Design 2 Development Months Selection + Procurement Finish Migration Planning Data Center Build-out Infrastructure Implementation Operations Enhancement Systems and Services Applications Data and File Stores Replication Decommission Contract and Vendor Management Documentation Knowledge Transfer Implementation 3-6 Months Migration Execution Closeout 6

8 Project Work Plan Strategy Design Business Impact Analysis Strategy Formulation Design Development Selection + Procurement Implementation Migration Execution Closeout Business Impact Analysis RTO / RPO Planning High Availability + DR Capability Analysis Strategic Plan + Roadmap Business Case Development Budget Planning Data Center Architecture Layout Facilities Power + Cooling Network Connectivity Compliance Data Center Primary Data Center Secondary / DR Data Center Planning Program Schedule Resource Alignment Project Management Applications Enterprise Legal Specific Test/Dev Client Access Decommission Legacy Facilities Legacy Infrastructure Data and Services Recovery Capabilities Enterprise Systems Infrastructure Deployment Data Migration Vendor Management Compute Resources (VM) Storage Area Networks Core Network(s) Security Cloud + Premise Compute Cloud + Premise Storage DR Infrastructure Infrastructure Equipment Network + MPLS + Internet Services Data Center Infrastructure (All) Network Connectivity Servers Applications Data and File Stores Replication Legacy Contracts and Services Network services Disaster Recovery Managed Services Operations Knowledge Transfer DR Facilities Premise and/or Private Cloud Infrastructure Data Backup and Recovery Network Ops Center Application + Network Monitoring Managed Security Services Patch + Change Management ITIL Process Monitoring Change Management Training Management Documentation Managed Backup Services 7

9 Qualified Partner Network Leveraged Services Data Center Facility + Co-Location Data Center co-location facilities Dedicated Data Center suites Micro Data Center rooms Hosted + Cloud Infrastructure Private Infrastructure as a Service (IaaS) Dedicated and private cloud infrastructure Operational management and NOC services Disaster Recovery Solutions DR data center facilities Virtual and private cloud DR infrastructure DR management and operational services DR workspace services Network + WAN + Internet Services Procurement Services continuity archiving Virus protection and spam filtering Partners AboveNet AT&T CenturyLink Cogent Cyber Development Cyber Innovation Labs Level 3 Mimecast Savvis TW Telecom Verizon / Terremark WorkNet 8

10 Value Proposition Methodology for predictable timeline, costs and results HBR Consulting manages the effort leveraging the right mix of internal and external technical engineering, qualified data center partners and project management expertise to execute based on best practice reference designs and structured methodology. Our reference designs ensure best in class facilities, design architecture, operations, management, security and mature cloud infrastructure platforms. Our proven end-to-end process and pre-qualified partnerships drives strategy through implementation, while shortening the design and implementation timeline. Our Rapid Deployment Methodology positions you to respond quickly and effectively to changing business and technology initiatives as well as industry and client requirements. 9

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