Technology Department Infrastructure & Support

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1 Technology Department Infrastructure & Support

2 The Technology Department Team Executive Director of Technology Technology Coordinator Network Engineer Application Administrator Application Specialist Infrastructure Specialist Helpdesk (2 positions) Systems Support (2 positions) Field Technicians (2 positions) Director of Instructional Technology TOSAS Media Staff

3 21,000 Users 12 Staff 4,000 ipads BYOD SmartBoards Sound fields Fiber Bandwidth, co- op Dual data centers Virtualized servers, HA & DR Microsoft- web, file, print, directory, (2M/422K), Wireless - all campuses (internal & guest) SIS, LMS, MTKA App, SSO, HR/FIN/BI/

4

5

6

7 Standard Hardware Standard Desktop Dell Optiplex i3 Processor, 4GB RAM Standard Laptop Dell Latitude i3 Processor, 2GB RAM, Wireless N SMART Technologies Standard Whiteboard NEC Projectors LightSPEED Wireless Voice Distributed System

8 Network Architecture 12 Locations Connected by Single-Mode Fiber 10 Gb Connectivity Between Datacenters Closets Connected by Multi-Mode Fiber HP Procurve E-Series Gigabit Switching Locations Isolated by VLAN Layer 3 Switching at Datacenters Redundant Internet Connections

9 Network Infrastructure Network Operations Centralized at the Tech Center 6 Physical Servers for VMWare 63 Virtual Servers Veeam Backup EMC AX SAN EMC VNX Gb/ 8Gb Fibre Channel Mirrored infrastructure at Secondary Location (Minnetonka High School)

10 Network Infrastructure Server Virtualization VMWare VSphere 1 VCenter, 3 Hosts Clustered Replicated at Secondary Location VMotion Distributed Resource Scheduler (DRS) High Availability (HA)

11 Network Infrastructure

12 Network Infrastructure Network Monitoring Tools Workstations Systems Center Configuration Manager (SCCM) ipads Casper/ AirWatch Security Forefront, Fortinet Firewalls, Barracuda Web Filter, Securence SPAM filter Wireless - Airwave Management Platform

13 Network Infrastructure Systems Center Configuration Manager (SCCM) Imaging Computers with Windows 7 Forefront Endpoint Protection Push Drivers and Updates Deploy Software Software Inventory Hardware Inventory Reporting

14 Wireless Infrastructure Aruba Networks Series Controllers. 1 Master, 3 Local Access Points AP-124 AP-105 RADIUS Authentication Captive Portal for Guest

15 ipad 3000 Student 3 locations 1000 ipads between elementary and staff WPA2 Enterprise Authentication Barracuda Web Filter Monitor Students and Statistics MDM Casper & AirWatch Manage Settings and Security Apps and Inventory Reporting

16

17 Infrastructure & Support -additional thoughts-

18 Is this project high risk or high exposure? Two-deep Be thorough on your security

19 Know when to tap a consultant Not all consultants are built the same Leverage your vendors

20 Technology that works for corporate may not work in K-12 Define your service portfolio Define your SLA s (externally and internally) Learn about change management Know what your leaders are doing with technology

21 Speakup Project Tomorrow In fall 2012, Project Tomorrow surveyed 364,240 K-12 students, 39,713 parents, 53,947 teachers, 2,399 librarians, 1,564 district administrators, 3,947 school administrators, and 500 technology leaders representing 8,020 public and private schools from 2,431 districts. Schools from urban (30 percent), suburban (27 percent) and rural (43 percent) communities are represented. Over one-half of the schools that participated in Speak Up 2012 are Title I eligible schools (an indicator of student population poverty).

22 Ten Things Everyone Should Know about k-12 Administrators Views on Digital Learning #1 Mobile? Yes indeed 96% with laptops, 87% smartphones and 44% are using tablets.

23 Ten Things Everyone Should Know about k-12 Administrators Views on Digital Learning #2 What s waking you up at night? 55% of school principals and district administrators are concerned they do not have adequate technology for students to use at school.

24 Ten Things Everyone Should Know about k-12 Administrators Views on Digital Learning #3 BYOD Anyone? A big shift in just one year - over 1/3 (36%) of school principals now say that it is likely they will allow students to use their own device in class. In 2011, only 22% endorsed it.

25 Ten Things Everyone Should Know about k-12 Administrators Views on Digital Learning #4 Find you on social media? Students look out - your principal is on Skype (51%), Facebook (48%) and Twitter (22%).

26 Ten Things Everyone Should Know about k-12 Administrators Views on Digital Learning #5 Using tech professionally? Beyond PowerPoint 79% text colleagues, watch online videos for professional growth (69%) and use tablets for classroom observations (32%).

27 Ten Things Everyone Should Know about k-12 Administrators Views on Digital Learning #6 Teacher evaluations? Over three-quarters of school principals (74%) and district administrators (80%) think that teachers evaluations should include assessment on their use of technology to enhance instruction. Just 43% of teachers agree.

28 Ten Things Everyone Should Know about k-12 Administrators Views on Digital Learning #7 Do you take your class blended or flipped? Six out of 10 principals (62%) say their school has already implemented a flavor of blended learning; 27% of principals would like their teachers to try flipped learning this year

29 Ten Things Everyone Should Know about k-12 Administrators Views on Digital Learning #8 Online assessments Lots of benefits to online assessments, but the challenges can seem overwhelming: not enough computers (59%), cost to implement (56%), and the need to train teachers and students.

30 Ten Things Everyone Should Know about k-12 Administrators Views on Digital Learning #9 We need a bigger pipe Hurrah for the 15% of school districts who say they have enough bandwidth to support their instructional needs. Reality is that 69% of districts are concerned about implementing more digital content on their current networks. Ouch

31 Ten Things Everyone Should Know about k-12 Administrators Views on Digital Learning #10 Show us the money, please 91% of district administrators would like to see a new federal funding program to support greater investments in classroom technology - no surprise, 91% also say the effective use of technology within instruction is important to their district mission of higher student achievement.

32 Your strongest infrastructure is your

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