Enrique Mu, PhD Fifth Avenue Carlow University Pittsburgh, PA Phone: (412)

Transcription

1 Enrique Mu, PhD 3333 Fifth Avenue Carlow University Pittsburgh, PA Phone: (412) Academic Experience CURRENT Director, MBA Program (August Present) Responsible for leading and managing the MBA program in all its aspects. Includes supporting enrollment and marketing of the program. Responsible for curriculum and course contents, faculty hiring and evaluation, and student advising. Chair, Information Technology Management (August 2007 Present) Responsible for heading the ITM department and managing all aspects of the program. Includes curriculum development, faculty evaluation, student advising and teaching of business and information system courses at the undergraduate and graduate level. Center Associate, University Center for International Studies (2008 Present) Engaged in academic activities with the center, including joint research projects and training programs for Latin American professionals. Co-Director, Summer Program for Management Training for Latin American Executives (PROCAGE), Center for International Studies, School of Education, University of Pittsburgh (Faculty, 2000 Present; Director, Present). Responsible for the design, management, and teaching (along with other instructors) of a management training program for Latin American managers from the public and private sector. Executive Editor, International Journal for the Analytic Hierarchy Process (2008 current) Appointed Executive Editor for the newly founded International Journal of The Analytic Hierarchy Process, journal dedicated to the diffusion of the AHP/ANP for 1

2 creative decision-making. The editor in chief is Prof. Thomas Saaty and the editorial board has members from ten different countries. Visiting Faculty, European Business School, Germany ( Present). Responsible for teaching IT and decision-making courses during the Summer, in the EBS doctoral, master level (Diploma-Kaufmann) and undergraduate Business Administration programs. Visiting International Faculty, MBA Program - International week, Escuela Superior de Administración de Empresas, Lima Perú (July 2008). PREVIOUS Director, MIS Program and Lecturer in Business Administration ( ) Katz Graduate School of Business, University of Pittsburgh. Responsible for managing dual-degree MBA/MS-MIS Program. Includes recruiting, academic advising and teaching of business courses at the undergraduate and MBA level. Associate Faculty, Center for Latin American Studies, University of Pittsburgh (affiliated teaching faculty ). Responsible for advising students pursuing the Certificate of Latin American Studies and providing an International context (with a focus in Latin America) to courses currently taught at Katz. Participation in research and scholarship activities related to Latin-American studies Education Ph.D., Business Administration, (April 2007) Major: Information Systems, Minor: Telecommunications Katz Graduate School of Business, University of Pittsburgh Dissertation: The Role of Mindfulness, Scanning, and Evaluation in the Assimilation of Information Technology: The Case of Enterprise Resource Planning Systems Committee: Laurie Kirsch (co-chair), Brian Butler (co-chair), John Prescott, John Hulland, Richard Moreland M. S. in Management of Information Systems (April 1997) Katz Graduate School of Business, University of Pittsburgh 2

3 Master of Business Administration (June1992) Katz Graduate School of Business, University of Pittsburgh B.S. in Electrical and Electronics Engineering (1980) San Marcos National University, Lima Peru. Publications Refereed Journals Make it Memorable: The Effects of Meaningfulness of Brand Names and Graphics on Web Site Recognition, with Dennis Galletta. Journal of Electronic Commerce Research. May A Unified Framework for Site Selection and Business Forecasting Journal of Systems Science and Systems Engineering. June "The Peruvian Hostage Crisis of : What should the Government Do?" with T. Saaty. Socio-Economic Planning Sciences: The International Journal of Public Sector Decision-Making. Vol. 31, No. 3, pp , Pergamon Ed. U.S.A. Refereed Conference Proceedings El Rol de la Conciencia Organizacional Plena en la Asimilación de las Innovaciones Informáticas. [The Role of Organizationa Mindfulness in the Assimilation of IT Innovations]. May Proceedings of the 21 st International Congress of the Latin American Society (SLADE). Toma de Decisiones Estratégicas Usando Sistemas de Soporte para Decisiones (DSS) Gerenciales. [Strategic Decision Making Using Decision Support Systems]. May Proceedings of the 20 th International Congress of the Latin American Society of Strategy (SLADE). Using ANP in the Non-Profit Sector: Predicting Attendance and Selecting a Conference Site. Proceedings of the 8 th International Symposium on AHP, Honolulu, The Influence of the Meaning of Pictures and Words on Web Page Recognition Performance, Proceedings 36th Hawaii International Conference on Systems Sciences, Hawaii,

4 Conference Presentations Managing in an Uncertain World, Carlow Graduate Colloquium. Pittsburgh. April The Development of a Measurement Framework for the Assimilation of Information Technology (IT). Invited Paper, 22 nd European Conference on Operations Research EURO2007, Prague. July The First Ten Years of Using The Analytic Network Process (ANP): A Literature Review. Invited Paper, The Institute for Operations Research and Management Science, INFORMS, Annual Meeting, Pittsburgh, November Work in Progress The Role of Mindfulness, Scanning, and Evaluation in the Assimilation of Information Technology with Laurie Kirsch and Brian Butler. The Assessment of Organizational Mindfulness Processes, with Brian S. Butler. Journal of Decision Systems (under review second round). Book Chapter and Articles Preparándose Para Enfrentar Lo Inesperado: Cómo Lo Hacen Las Organizaciones Altamente Confiables [Getting ready for the Unexpected: How Do Highly Reliable Organizations Do It], Management Herald, April 2008, Buenos Aires, Argentina. La Inversión Más Importante De Su Vida [The Most Important Investment Of Your Life], Marketing Interamericano, April 2008, San José, Costa Rica. No sólo importa lo que se hace sino cómo y con quién se hace [It Doesn t Matter What You Do but also How and Who You Do It with (Opinion article), Management Herald, 4, 62. September 2007, Buenos Aires, Argentina. Report of Information and Communication Technology Working Group (co-author), City of Pittsburgh, April Toma de Decisiones en la Administracion Publica usando el Metodo Jerarquico Analitico [Decision Making in Public Administration using the Analytic Hierarchy Process Method], Chapter in Management, Bogota: Colombia, Yo Quiero Tener un Millón de Amigos o la Importancia del Capital Social [I want to have one million friends or the importance of social capital], Decisiones en Recursos Humanos, Vol 1, 6, Buenos Aires, Argentina

5 "Don Quijote and Sancho Panza Cabalgan de Nuevo en los Sistemas de Información: Como se requiere tener mentalidad de broker para la administracion de inversiones en tecnologia de informacion" [Don Quixote and Sancho Panza ride again in the Plains of Information Systems], Diario Estrategia, Septiembre 8, Chile. "Exportación de Software: Producto o Servicio?" [Software Export: Product or Service?] -SISTEMAS- No 19, pp Journal of the Colombian Association of Software Engineers Bogota, Colombia. Other Publication-related Activities Ad-hoc reviewer for the Journal of Decision Systems Ad-hoc reviewer for the European Journal of Operations Research (EJOR) Ad-hoc reviewer for the Organizational and Computer Information Systems (OCIS) track of the Academy of Management Ad-hoc reviewer for the Extreme Innovation track of the International Conference of Information Systems (ICIS) Academic Committees MBA Faculty Search Committee Carlow University (2008) Member of search committee in charge of hiring a full-time MBA faculty member. Academic Computing Committee Carlow University ( ) Member of steering committee for IT-related academic decisions. Also, member of e-portfolio sub-committee. Master Admission and Recruitment Committee (KATZ-MARC) - ( ) Participated in discussing strategies and policies for increasing enrollment in the Masters Program. KATZ Information System Core Course Redesign (2006) Member of Task Force redesigning the undergraduate IS core course. Academic Awards and Honors Selected for University of Pittsburgh s Honors Convocation 2008, based on academic achievement. Selected to represent the University of Pittsburgh at the International Conference of Information Systems (ICIS) Doctoral Consortium (2004). IS Doctoral candidates in each university compete to represent the institution, then the selected candidate 5

6 competes against other doctoral candidates from all over the world to participate in this consortium, probably the most prestigious in the IS discipline. University of Pittsburgh Vice-Chancellor of Students Affairs (1998). Letter of commendation for being identified by students as outstanding individual who has made a significant and positive impact in their lives. Katz Graduate School of Business - University of Pittsburgh (1997). Extra-Effort Teaching Award presented by MBA students, Class of '98. Katz Graduate School of Business - University of Pittsburgh (1996). Letter of Commendation for outstanding performance in recruitment of students to the MBA/MIS Program from Dr. H.J. Zoffer, Dean Emeritus. Courses Taught Courses taught since 1997 at undergraduate, graduate and executive level: o Advances in IT and IT Management o Information Technology o Database Management Systems o Management Information Systems o Electronic Commerce o Telecommunications Management o Decision Making for Managers o Global Management of Technology o Introduction to C++ & Data Structures Institutions where I have taught the above courses: o School of Management, Carlow University o Katz Graduate School of Business, University of Pittsburgh o College of Business Administration, University of Pittsburgh o School of Education, University of Pittsburgh o European Business School, Germany o Graduate Program in Management of Science and Technology, Carlow University, Pittsburgh o Graduate School of Management Information Systems, University of Lima, Perú o Instituto Nacional de Investigación y Capacitación en Telecomunicaciones (INICTEL), Lima Perú. 6

7 Presentations and talks (in descending chronological order): o University of Zagreb, Zagreb, Croatia (2008) The Carlow Experience and Research on Organizational Mindfulness o Colombian American Chamber of Commerce, Barranquilla, Colombia (2008) Workshop on Managing in Latin America: Cultural and Practical Considerations o McGill University, Montreal, Canada (2007) Managing in Latin America: Cultural and Practical Considerations o Universidad Autónoma del Caribe (UAC), Colombia (2006). Un Nuevo Enfoque a la Toma de Decisiones Gerenciales. [A New Approach to Managerial Decision Making] o M&M Mercadotecnia, San José, Costa Rica (2006). Toma de Decisiones Gerenciales Usando el Método AHP. [Managerial Decision Making Using AHP] o Colombian-American Chamber of Commerce, Colombia (2005). Uso del Método Jerarquía de Proceso Analítico (AHP) para La Toma de Decisiones Gerenciales [Using the Analytic Hierarchy Process (AHP) for Decision Making]. o European Business School, Germany (2002). Doing International Business: Cultural Considerations. o University of Pittsburgh, Greensburg, PA (2000) Strategies for Working Internationally. o Matthews Corp., Pittsburgh, PA (1999). Doing Business in Latin America. o University of Pittsburgh, Pittsburgh, PA. (2000). Doing Business in Brazil. o SBDC, Duquesne University, Pittsburgh, PA (1998, 1997). Recognizing and Identifying Export Opportunities. o Carnegie Mellon University, Pittsburgh, PA (1997). Working Internationally: Business and Cultural Considerations. o Datacode Corp., Ciudad de Guatemala, Guatemala (1995). The New Promises of Information Technology. 7

8 o Coasin Ltd., Santiago de Chile, Chile (1995). Growing your Business through Database Marketing. Relevant Interviews and Quotes Una Decision Tomada con Rigor e Intuicion, [A Decision Taken with Rigor and Intuition]. El Comercio, Sunday, July 22, 2008, Lima Peru. Article based on an interview during ESAN University international week. Member of the 2008 Computerworld panel of experts to rank the best U.S. IT programs. Quoted in Business Meets the Academia article, Computerworld, Sep. 3, 2007 Interview, TV Channel 23, June 1, 2006, Barranquilla, Colombia. Report Says Citywide Wi-Fi Unlikely, Pittsburgh Post Gazette, May 4, Promueven metodo Expert Choice para facilitar toma de decisiones empresariales, [Expert Choice method promoted to facilitate managerial decision making]. La Republica, Bogota Colombia, March 15, Interviewed when teaching an executive seminar on decisión making for managers. Alternativas a la Crisis de los Rehenes. Diario El Sol, Lima Peru. February 24, Quoted on the study about the hostage crisis resolution using AHP decision methodology. Industry Work Experience Black Box Corp. Pittsburgh ( ) Business Development Manager for Latin America. Full Profit and Loss responsibility. Establish new distributors in the region. Sales targets (above US$1 Million) consistently exceeded during time of tenure. Also responsible for marketing, sales, and promotions. Comlasa de Chile S.A. Chile ( ) Business Partner / Technical Manager. Founder of systems integration company for the implementation of computerbased solutions in banking and retail stores automation. Managed staff of 15 engineers and programmers. 8

9 Comlasa Ltd. / Key Comlasa - Venezuela ( ) V.P. Customer Support for Latin America. Elaborated and presented proposals for key customers, negotiated contracts, supervised projects and supported country general managers. In this capacity, lived and worked in various countries in the region. Comlasa Ltd. / Comlasa de Colombia S.A. Colombia ( ) Systems Engineer/Project Manager. System design, computer programming and project management of on-line computer systems for branch automation for banks and financial institutions in the Latin American region. Digicomp S.A. Lima, Perú ( ) Systems Engineer/Technical Support Manager. Designed, implemented and supported computer and data communications systems based in state of the art equipment from leading manufacturers. National Telecommunications Company (ENTEL) - Lima, Perú ( ) R&D Data Communication Engineer. Design, testing and implementation of digital systems and interfaces for data communications applications in the national data network. Outstanding Achievements, Industry Awards, and Honors Black Box Corp. (1994) Attainment above 120% of business goals during time of tenure. ISC Systems Corporation - Spokane, WA. (1986) Recognition Award - Best Marketing Efforts in Latin America. Bank of Santiago Chile (1984) Letter of Commendation for outstanding IS project completion. Digicomp S.A. (1982) Letter of Board of Directors and monetary award for outstanding technical performance in managing Banco Comercial banking automation project. Community Activities Information and Communication Technology Task Force ( ) Member of Task Force to evaluate Information Systems and Telecommunications Infrastructure in the city of Pittsburgh. 9

10 Union Cultural Latinoamericana (LACU) Pittsburgh ( ) President. Non-profit cultural organization of the Latin American community. On behalf of LACU: speaker, presentations and interviews on radio, TV and educational institutions in the area. Professional Memberships Beta Gamma Sigma (an honorary business association by invitation only). Association for Information Systems (AIS). Academy of Management (AOM). The Institute for Operations Research and The Management Science (INFORMS). The Association for Operations Management (APICS) Latin American Studies Association (LASA). 10