Gopesh Anand. Assistant Professor, Department of Business Administration University of Illinois

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1 Gopesh Anand Department of Business Administration College of Business, University of Illinois 350 Wohlers Hall, MC-706, Champaign IL Phone: Education 2006 Ph.D. in Operations Management The Ohio State University Thesis Title: Continuous Improvement and Operations Strategy Thesis Advisor: Peter T. Ward 1992 M.B.A., Major: Finance The Ohio State University 1989 Bachelor of Commerce, Major: Accountancy University of Bombay, India Positions Held 2006-Present Assistant Professor, Department of Business Administration University of Illinois Graduate Student Instructor and Teaching/Research Assistant Management Sciences Department, The Ohio State University Managing Partner, Anand Marketing Mumbai, India Recognitions Chan K. Hahn Distinguished Paper Award, Academy of Management, 2012 Best Reviewer, Academy of Management Meeting - Operations Management Division, 2012 MBA Professor of the Year, University of Illinois, 2011 MBA Professor of the Year, University of Illinois, 2009 Highly Commended Paper, IJOPM, Literati Network, 2008 Best Reviewer, Academy of Management Meeting - Operations Management Division, 2007 Best Reviewer, Journal of Operations Management, 2007 Buffa Dissertation Competition Honorable Mention, Decision Sciences Institute, 2007 Dean s Commendations for Outstanding Graduate Student Instructor, The Ohio State University, Best Student Paper Award, Academy of Management - Operations Management Division, 2004 Edward F. Hayes Graduate Research Award, The Ohio State University,

2 List of Excellent Teachers, University of Illinois Fall 2011 MBA 502 (2 sections), BADM 567 Summer 2011 BADM 567 Fall 2010 MBA 502 (2 sections), BADM 567 Spring 2010 BADM 379 Fall 2009 MBA 502 (2 sections), BADM 567 Summer 2009 BADM 567 Spring 2009 BADM 379, MBA 590-BPI Fall 2007 MBA 502 (2 sections), BADM 567 Spring 2007 BADM 376 Fall 2006 BADM 567 Research Grant Subramanyam, R.; Anand, G., Process Capabilities, Information and Communication Technology Use, and Firm Environmental and Economic Performance, University of Illinois Campus Research Board, $ 1,000, Peer-Reviewed Publications Anand, G., Chhajed, D., Delfin, L., "Job Autonomy, Trust in Leadership, and Continuous Improvement: An Empirical Study in Health Care" (Forthcoming at Operations Management Research). Anand, G., Gray, J., Siemsen, E., "Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry", Forthcoming at Organization Science. Research covered in Inside Illinois, Ciciora, P. Faltering of Operational Routines is Fixable, Vol. 31, No. 23, 2012, p. 2. Anand, G., Ward, P., Tatikonda, M., "Role of Explicit and Tacit Knowledge in Six Sigma Projects", Journal of Operations Management, Vol. 28, No. 4, 2010, pp Anand, G., Ward, P., Tatikonda, M., Schilling, D., "Dynamic Capabilities Through Continuous Improvement Infrastructure", Journal of Operations Management, Vol. 27, No. 6, 2009, pp Siemsen, E., Roth, A., Balasubramanian, S., Anand, G., "The Influence of Psychological Safety and Confidence on Employee Knowledge Sharing", Manufacturing and Service Operations Management, Vol. 11, No. 3, 2009, pp Ward, P., McCreery, J., Anand, G., "Business Strategies and Manufacturing Decisions: An Empirical Examination of Linkages", International Journal of Operations and Production Management, Vol. 27, No. 9, 2007, pp Anand, G., Ward, P., "Fit, Flexibility and Performance in Manufacturing: Coping with Dynamic Environments", Production and Operations Management, Vol. 13, No. 4, 2004, pp Working Papers and Works-in-Process Gray, J., Anand, G., Roth, A., "Management Standard Certifications: The Relationship between Time and Effectiveness" (Under review at Production and Operations Management). 2

3 Anand, G., Chandrasekaran, A., Linderman, K., "The Double Edged Sword of Team Diversity for Knowledge Creation: The Role of Cohesion in NPD Project Teams" (Under review at Journal of Operations Management). Scherrer-Rathje, M., Deflorin, P., Anand, G., "Manufacturing Flexibility through Outsourcing: Effect of Contingencies" (Under review at International Journal of Operations and Production Management). Anand, G., Shah, R., Ward, P., Tatikonda, M., "Evolution of Continuous Improvement Programs and Six Sigma", manuscript under preparation. (Target: Academy of Management Review). Anand, G., Shah, R., "Context for Operational Excellence: Linking Front Line Employee Initiatives with Management Responsibilities", manuscript under preparation. (Target: Production and Operations Management). Shah, R., Anand, G., "Lean Operations Practices: Performance Implications and Patterns of Adoption", research in process. Subramanyam, R.; Anand,G., Process Capabilities, Information and Communication Technology Use, and Firm Environmental and Economic Performance, research in process. Anand, G., "Organizational Capability for Sustaining Continuous Improvement Initiatives", research in process. Conference Proceedings Gray, J., Anand, G., Roth, A., "ISO 9000 as a Best Practice Intervention: An Empirical Examination", Academy of Management Best Paper Proceedings, Winner of Chan K. Hahn Distinguished Paper Award. Anand, G., Shah, R., "Context for Operational Excellence: Linking Front Line Employee Initiatives with Management Responsibilities", Decision Science Institute Annual Meeting Proceedings, 2010, pp Anand, G., Ward, P., Tatikonda, M., "Dynamic Capabilities through Continuous Improvement Infrastructure", Decision Science Institute Annual Meeting Proceedings, 2007, pp Anand, G., Ward, P., Shah, R., "Six Sigma: An Evolution of Organizational Change Initiatives", Decision Science Institute Annual Meeting Proceedings, 2005, pp Anand, G., Ward, P., McCreery, J., "Empirical Configurations of Manufacturing Strategy, Business Strategy and Environment", Decision Science Institute Annual Meeting Proceedings, 2004, pp Anand, G., Ward, P., "Fit, Flexibility and Performance in Manufacturing", Academy of Management Best Paper Proceedings, 2004, pp Conference Presentations ISO 9000 Certification and Process Compliance: Short Term and Long Term Results, POMS, Chicago IL, Employee Initiative and Strategic Direction for Continuous Process Improvement POMS, Chicago IL,

4 "Doing Work, and Improving Ways of Doing Work: An Empirical Study in Health Care", DSI, Boston MA, "Manufacturing Flexibility Through Outsourcing: Impact of Contingencies", POMS, Reno NV, "The Fragility of Quality Advantage: Organizational Entropy and Compliance Drift in Pharmaceutical Manufacturing", POMS, Orlando FL, "Perspectives on Teaching Quality Management", POMS, Orlando FL, Lean Operations Practices: Performance Implications and Patterns of Adoption, POMS, La Jolla CA, Six Sigma Projects as Avenues of Knowledge Creation, Academy of Management, Philadelphia PA, The Quality and the Quantity of Communication: Psychological Safety and Knowledge Sharing in Workgroups, POMS, Dallas TX, Evolution of Process Improvement Programs and Six Sigma, POMS, Dallas TX, Infrastructure Practices of Six Sigma Programs, POMS, Boston MA, A Classification of Six Sigma Tools as Modes of Knowledge Creation, DSI, San Francisco CA, Assessment of Retail Store Productivity using Data Envelopment Analysis, POMS, Chicago IL, "Moderating Effects of Environment on Organizational Flexibility - Business Performance Relationships", DSI, San Diego CA, Presented by co-authors: "Outsourcing and Its Impact on Manufacturing Flexibility: Contingencies Matter", Academy of Management, Montreal QC, "Does ISO 9000 Reduce Quality Risk? A Retrospective Study", DSI, New Orleans LA, Session Chair and Panelist at Conferences Session Chair, Process Improvement, Lean, and Quality, Academy of Management, Boston MA, Discussant, Operations Management Papers Discussion Session, Academy of Management, Boston MA, Panelist, "The State of Process Improvement: Views from Lean, Six Sigma, and TOC", POMS, Reno NV, Session Chair, "Outsourcing," Academy of Management, Chicago, IL, Session Chair, Quality Management, POMS, Orlando FL,

5 Session Chair, Process Design and Improvement, POMS, La Jolla CA, Panelist, New Faculty Development Consortium, DSI, Phoenix AZ, Session Chair Process Improvement Programs, POMS, Dallas TX, Conference Organization Co-Chair, Supply Chain, Logistics, and Quality Management Track, DSI 2011 Co-Chair, New Faculty Development Consortium, DSI 2010 Co-Chair, Empirical Research in Operations Management Track, POMS 2009 Chair, Empirical Research in Operations Management Track, POMS 2008 Judging for Competitions Judge, Decision Sciences Instructional Innovation Award Competition, Judge, Elwood S. Buffa Dissertation Competition, Decision Sciences Institute, Editorial Work Decision Sciences Journal, Associated Editor (2011-present) Operations Management Research, Area Editor (2010-present) Production and Operations Management, Editorial Review Board (2009-present) Journal of Operations Management, Editorial Review Board (2007-present) Ad Hoc Reviewer for Manufacturing and Service Operations Management (MSOM), Strategic Management Journal (SMJ), Organization Science, International Journal of Operations and Production Management, International Journal of Production Economics, and Journal of Supply Chain Management Professional Affiliations Decision Sciences Institute (DSI), Production and Operations Management Society (POMS), Academy of Management, Institute for Operations Research and Management Sciences (INFORMS), American Society for Quality (ASQ) Doctoral Student Advising Dissertation Committee Member, Newsom, Mi Kyong, Continuous Improvement and Dynamic Capabilities, The Ohio State University, Reviewer for doctoral dissertation, Antti Tenhiälä, Contingency Theories of Order Management, Capacity Planning, and Exception Processing in Complex Manufacturing Environments Helsinki University of Technology,

6 Teaching Term Course Title Rating* Spring 2012 BADM 590 Grad.: Process Improvement 4.8 Spring 2012 BADM 379 Undergrad.: Process Improvement 4.4 Fall 2011 MBA 502 Grad.: Process Management 4.6 Fall 2011 MBA 502 Grad.: Process Management 4.5 Fall 2011 BADM 567 Grad.: Process Management 4.5 Summer 2011 BADM 567 Grad.: Process Management 4.2 Summer 2011 BADM 567 Grad.: Process Management 4.6 Fall 2010 MBA 502 Grad.: Process Management 4.8 Fall 2010 MBA 502 Grad.: Process Management 4.7 Fall 2010 BADM 567 Grad.: Process Management 4.5 Summer 2010 BADM 567 Grad.: Process Management 4.1 Summer 2010 BADM 567 Grad.: Process Management 4.3 Spring 2010 BADM 590 Grad.: Process Improvement 4.8 Spring 2010 BADM 379 Undergrad.: Process Improvement 4.7 Fall 2009 MBA 502 Grad.: Process Management 4.8 Fall 2009 MBA 502 Grad.: Process Management 4.7 Fall 2009 BADM 567 Grad.: Process Management 4.6 Summer 2009 BADM 567 Grad.: Process Management 4.5 Spring 2009 BADM 590 Undergrad.: Process Improvement 4.8 Spring 2009 BADM 379 Undergrad.: Process Improvement 5.0 Fall 2008 MBA 502 Grad.: Process Management 4.3 Fall 2008 MBA 502 Grad.: Process Management 4.2 Fall 2008 BADM 567 Grad.: Process Management 4.3 Spring 2008 BADM 379 Undergrad.: Process Improvement 4.3 Fall 2007 MBA 502 Grad.: Process Management 4.6 Fall 2007 MBA 502 Grad.: Process Management 4.5 Fall 2007 BADM 567 Grad.: Process Management 4.6 Spring 2007 BADM 376 Undergrad.: Process Improvement 5.0 Fall 2006 MBA 502 Grad.: Process Management 4.4 Fall 2006 MBA 502 Grad.: Process Management 4.3 Fall 2006 BADM 567 Grad.: Process Management 4.7 Winter 2005 BM 630 Undergrad.: Operations Management 4.4 Winter 2005 BM 630 Undergrad.: Operations Management 4.4 Summer 2005 BM 331 Undergrad.: Management Science 4.7 Summer 2004 BM 330 Undergrad.: Business Statistics 4.7 Spring 2004 BM 331 Undergrad.: Management Science 4.7 Winter 2003 BM 330 Undergrad.: Business Statistics 4.6 Fall 2002 BM 630 Undergrad.: Operations Management 4.3 Summer 2002 BM 330 Undergrad.: Business Statistics 4.4 Spring 2002 BM 630 Undergrad.: Operations Management 4.3 Winter 2002 BM 630 Undergrad.: Operations Management 3.7 * Ratings are on a 5-point scale measuring effectiveness of instructor 6

7 Short Courses Process Management, 3-hour session, Certificate in Business Program for Non-Business Graduate Students, University of Illinois, 2012, 2011, 2010 Process Mapping, 90-minute session, Illinois Technology Management Summer Program for visiting students from Sogang University, South Korea, 2012, 2011 Teaching Materials Admit It...It's Late!, Mini case developed with Chhajed, D., University of Illinois, 2007 Pizza Station, Mini case developed with Marley, K., Duquesne University, Pittsburgh, 2010 Campus Service University Panelist, Tales from the Front: International Faculty Share their Experiences, Center for Teaching Excellence, 2009 College Faculty Procession, New Student Convocation, 2008 Participant, Leadership Education and Development (LEAD) Summer Institute for High School Students, 2012 Faculty Procession, MBA Graduation Ceremonies, 2012, 2011, 2010, 2009 Guest Lecturer, Preparatory English Program for MBAs, 2008 Panelist, New Faculty Teaching Orientation, Center for Teaching Excellence, 2008, 2007 Judge, IBM Case Competition for Supply Chain Management program, Spring 2007 Faculty Procession, College of Business Graduation Ceremonies, Fall 2007, Fall 2006 Judge, MBA Supply Chain Case Competition, Fall 2006 Department Organizer, Management Science/Process Management Proseminar Series, Fall 2010-Spring 2012 Member, Undergraduate Studies Committee, Fall 2011-Present Member, Academic Appeals Committee, Member, Committee for Capricious Grading, Member, Management Science and Process Management Faculty Recruiting Committee, ,

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