Maintenance I Repair I Overhaul

Transcription

1 SETTING THE STANDARD OF CUSTOMER SERVICE Maintenance I Repair I Overhaul Engines, Dynamic Components, Airframes, Avionics

2 Vector Aerospace is recognized for the delivery of superior customer satisfaction and industry-leading aviation maintenance, repair and overhaul services from 21 strategic locations across the globe. Vector s portfolio includes: engines, dynamic components, airframes, avionics, propellers, leasing solutions, surplus engine sales and information technology services tailored to the aviation industry.

3 Our Customers Our customer base includes regional airlines, commercial transportation providers, corporate flight departments, private operators, government agencies and defense departments. We are continuing to expand our international presence to meet the local needs of operators, and have recently added a new facility in Singapore. Our highly trained technicians provide a broad range of world-class MRO services, covering turbine engines (including turbofans, turboprops and turboshafts), dynamic components (including gearboxes, driveshafts and rotorheads), airframes (including cabins, tailbooms and pylons), composites and avionics (including glass cockpits and airframe rewiring), fuel systems, and fuel accessories. We are also an acclaimed leader in conversions, modifications and refurbishments for rotor-wing and fixed-wing aircraft, offering a comprehensive portfolio of in-house supplemental type certificates (STCs). In addition to traditional MRO support, our capabilities also extend to innovative mission-focused services such as helicopter leasing (including the Airbus AS332L Super Puma heavy twin), fleet management, by-the-hour support, rental or exchange engines and training. Our worldwide footprint assures operators of responsive support from highly experienced technical representatives at service centers strategically located around the world. Our success in the marketplace has been driven by our overarching commitment to providing the highest levels of customer service. Our employees are dedicated to offering the best-in-class quality support, with the fastest turn-around times possible, at a competitive cost. For those of you who are current customers, I can assure you that Vector Aerospace will continue to surpass your expectations and continue to Set the Standard of Customer Service And for prospective customers, I invite you to speak to our sales staff to learn more about the Vector Aerospace capabilities and support functions. Declan O Shea President and CEO SETTING THE STANDARD OF CUSTOMER SERVICE

4 Our History Vector Aerospace Corporation was created in 1998 through an initial public offering (IPO), and quickly established itself as a significant player in the global aviation maintenance, repair and overhaul (MRO) services industry. Vector s heritage spans back to the 1940s and 1950s. The company s North American roots lie in Okanagan Helicopters, which was formed in British Columbia, Canada, in 1947, and which would ultimately become CHC Helicopters 40 years later. Although initially focused on supporting its own aircraft only, over time the company expanded into providing MRO services for international helicopter and fixed wing operators, and in 1990 CHC refocused its MRO business to form ACRO Aerospace. Vector Aerospace continues to build on its proud history of superior customer service and diverse, expert technical capability as it moves forward as a dynamic company focused on delivering the highest standards of quality workmanship and customer service. SETTING THE STANDARD OF CUSTOMER SERVICE

5 Our Locations Helicopter Services Richmond, British Columbia - Canada Langley, British Columbia - Canada Andalusia, Alabama - USA Hunstville, Alabama - USA Walnut, California - USA Dallas, Texas - USA Almondbank, Perth - UK Fleetlands, Gosport - UK Vector Aerospace Leasing Solutions Dublin - Ireland Fixed Wing Engine Services Summerside, Prince Edward Island - Canada Calgary, Alberta - Canada Kennesaw, Georgia - USA Grapevine, Texas - USA Pittsburgh, Pennsylvania - USA Farnborough, Hampshire - UK Fleetlands, Gosport - UK Johannesburg - South Africa Nairobi - Kenya Brisbane, Queensland - Australia Seletar - Singapore Gonesse - France

6 Our Advantages Competitive Pricing We want your repeat business. We will inform you of all maintenance and repair options, the availability of new or reconditioned parts and the time and the materials and costs involved in returning your engine or aircraft to service. Fast Turnaround Times Vector Aerospace has earned a reputation for responsive service that minimizes your aircraft downtime. Rental engines and other assets are available to ensure that you remain operational while the work is performed. Technical and Engineering Expertise With approximately 2,700 employees located in 21 locations across eight nations, our highly skilled and crosstrained technical specialists are able to provide you with local support 24/7 ensuring that you stay in the air Personalized Workscopes Our engine customers are provided with a comprehensive assessment of the condition of their powerplant, supported by photographic documentation defining the specific workscope requested and any additional work required. Personalized Customer Service Vector Aerospace assigns each customer a dedicated Customer Support Manager, whose job is to coordinate and communicate with you throughout the repair process, acting as your first point of contact for any questions. Superior Warranty We guarantee our work with one of the best warranties in the business. This assurance reflects the rigorous quality processes that our highly trained staff follow, in order to provide uniformly high standards across our facilities. Quality Excellence Our work is performed to the highest levels of quality, to ensure both your safety and your satisfaction. We are certified to ISO 9001/9002 and AS9100/9110, and maintain our quality through rigorous internal processes. One-Stop-Shop Capabilities With capabilities to support aircraft, engines and components, Vector is able to offer a true one-stop-shop support. This avoids the need to use multiple services providers, minimizing turnaround times and costs. Global Engine Management Service Our Global Engine Management Service (GEMS) embraces a wide range of services, including engine/accessory MRO, rental engines, training and asset management, backed up by proximity service on continents SETTING THE STANDARD OF CUSTOMER SERVICE

7 At Vector we deliver on our promise and strive to be the benchmark against which MRO businesses are measured. Our goal is to set the standard of customer service, continuously challenging ourselves to raise the bar. Our people do what they say they will do. To us, innovation is about sharing ideas, insights and experience to solve our customers needs, and we know success and transformational change is only achieved through working together.

8 Vector provides a one-stop-shop capability for modification, testing, repair and overhaul Engine Services Atlantic Vector Aerospace Engine Services Atlantic is a fully-authorized Pratt & Whitney Canada Distributor and Designated Overhaul Facility (DDOF) for the PT6A and JT15D engines, as well as a Pratt & Whitney Canada Designated Overhaul Facility (DOF) for the PW100, including the PW150A engine series. Worldwide Engine Support For: Pratt & Whitney Canada Engines PT6A / JT15D / PW100 / PW150A Engine Capabilities: Repair and overhaul Hot section inspection Engine or module performance testing Borescope inspection Failure analysis Component repair Worldwide field service Service Bulletin (S/B) compliance Metal In Oil (MIO) repair Foreign Object Damage (FOD) repair Engine and airframe model conversions Parts Distribution: The Over-The-Counter (OTC) Parts Sales and Service Support has a diverse array of factory new and serviceable individual line items. As a Pratt & Whitney Canada Authorized Distributor, we offer the highest level of support to our customers worldwide, and we are committed to meeting and exceeding your expectations. Call, fax or for pricing and availability: Worldwide Part Sales Tel: Fax: Cell: partsdistribution@vectoraerospace.com SETTING THE STANDARD OF CUSTOMER SERVICE

9 Locations CANADA Summerside: PT6A, JT15D and PW100 Overhaul Support 800 Aerospace Blvd., Hangar 8, Slemon Park, PE, Canada Tel: Fax: Toll Free: Calgary: PT6A, JT15D and PW100 Turbine Service Center Aero Drive NE Calgary, AB, Canada Tel: Fax: Toll Free: USA PT6A, JT15D and PW100 Turbine Service Centers Dallas: 600 E. Dallas Rd., Suite 400 Grapevine, TX, USA Tel: Fax: Toll Free: Atlanta: 1680 Roberts Boulevard, Suite 404 Kennesaw, GA, USA Tel: Fax: AFRICA Johannesburg: PT6A Overhaul Support, PT6A, JT15D and PW100 Turbine Service Center Hangar 25, Lanseria International Airport Lanseria, South Africa Tel: Fax: Nairobi: PT6A, JT15D and PW100 Turbine Service Center Hangar 19, Langata Road, Wilson Airport Nairobi, Kenya Tel: AUSTRALIA Brisbane: PT6A Overhaul Support, PT6A, JT15D, PW100 and PT6T Turbine Service Center 30 Industry Court, Eagle Farm Brisbane, Qld, Australia Tel: +61 (7) Fax: +61 (7) SINGAPORE Seletar: PW150A Overhaul Support 110, Seletar Aerospace View Seletar, Singapore Tel: +65 (0) Fax: +65 (0) Pittsburgh: 125 Aviation Lane, Suite 306 Latrobe, PA, USA Tel: Fax:

10 Vector France Vector France is a fully-authorized Pratt & Whitney Canada Distributor and Designated Overhaul Facility (DDOF) for the PT6A, as well as a Pratt & Whitney Canada Designated Overhaul Facility (DOF) for the PW100. SECA is a sole MRO being CAMP Designated Analysis Centre (DAC) and as such, geared to support Turboprops, Turbofans and Turbo-shafts manufactured by Pratt & Whitney Canada via the WebECTM. Worldwide Engine Support For: Pratt & Whitney Canada Engines PW100, PW118/A/B, PW120/A, PW121/A, PW123/B/C/D/E/AF, PW124B, PW125B, PW126/A, PW127/E/F/G/J/M, PT6, PT6A, -27/28/ 112/41/42/64 Engine Capabilities: Repair and overhaul Hot section inspection Engine or module performance testing Borescope inspection Failure analysis Component repair Worldwide field service Service Bulletin (S/B) compliance Foreign Object Damage (FOD) repair Engine and airframe model conversions Utilizing state-of-the-art MRO equipment and facilities on/off wing trouble-shooting and repair (MRT) On-wing support; on-site repair Troubleshooting recommendation and follow-up Tack timed event reporting and road book Maintenance call center and AOG Desk Engine Condition Trend Monitoring (ECTM) Continuous airworthiness and configuration control survey Powerplant configuration control Operating and maintenance management Specific studies (engine reliability, road book event investigation), additional miscellaneous services Accessories Capabilities: Fuel System: MFCU, HMU, FCU, fuel pump, fuel nozzle PW100 and PT6 (Honeywell, Hamilton, Triumph) Ground support equipment: Battery charger analyzer (Marathon Norco), ground test set (Barfield) Radio Navigation: RMI (Moog) Lease Engines: As an aircraft operator, your prime interest is to keep your aircraft flying. This is why Vector helps you secure continuous operations by providing a large range of lease engine types during scheduled or unscheduled engine shop visit. SETTING THE STANDARD OF CUSTOMER SERVICE

11 GEMS - Powerplant support to optimize your fleet management Vector France continue. Alouette III and Gazelle SA 341/342 helicopters Dynamic Components: Main rotor Main gearbox Tail gearbox Rear rotor Intermediate gearbox GEMS - Global Engine Management Service To answer the growing needs of operators in terms of engine maintenance and associated services, Vector Aerospace created GEMS, the Global Engine Management Service. The GEMS concept embraces a wide range of services, including powerplant support, engine/accessory MRO, rental engines, training and asset management. Vector Aerospace s worldwide footprint assures regional airline and business/general aviation operators with responsive support from strategically located service centers around the world, backed-up by a highly-experienced mobile repair team. Powerplant support - To optimize your fleet management MRO engines, accessories, parts repair - To offer you comprehensive in-shop repair On-site services - To offer full maintenance capabilities Rental engines - To keep your aircraft flying Training - To develop your expertise Purchase and sale - To assist you in managing your resources Customized solutions - To meet your specific expectations Locations FRANCE Gonesse: 1 Boulevard du 19 mars 1962, BP F GONESSE Cedex Tel: Fax:

12 Vector UK Vector Aerospace UK provides full helicopter support capabilities including components, airframes, refinish, maintenance, composites, fabrication and accessories. OEM authorized repair and overhaul services for gas turbine engines and accessories for fixed wing aircraft. Worldwide Support For: S76, Super Puma, Lynx, Chinook, and Sea King helicopters Airframe Capabilities: Pre-survey to determine work scope Off-site contractor working parties Aircraft deep clean Pre-strip functional inspection Panel and component strip, survey, repair Airframe electrical survey Airframe rectification/modification Major structural and composite repair Minor engine repair and engine dressing Design System integration Flight test facility Refinishing Machining facilities Composite repair facility Tailored support Component Capabilities Component MRO Dynamic balancing MRO and testing of hydraulic components Structures component repair Electroplating Computer Numeric Control (CNC) and manual machining capability Non-Destructive Testing (NDT) Composite repair Fuel accessories Propeller repair SETTING THE STANDARD OF CUSTOMER SERVICE

13 Our service extends across private, commercial and military sectors Vector - UK continue. Rolls-Royce, Pratt & Whitney Canada and Honeywell T56 / M250 / JT15D / PT6T / PW100 / PW300 / ALF502 / LF507 Engine Capabilities: Repair Overhaul QEC Nacelle Component repair Hot section inspection Borescope inspection Engine performance testing Metal In Oil (MIO) repair Foreign Object Damage (FOD) repair Engineering support Worldwide field service Complete test capabilities On-site test cell (PW300, T56, ALF502 and ALF507 engines) Propeller repair Locations UNITED KINGDOM Almondbank Perth: Component Services UK Almondbank, Perth, UK PH1 3NQ Tel: +44 (0) I Fax: +44 (0) Farnborough: Engine Services UK Old Ively Road, Farnborough, Hampshire UK, GU14 0LZ Tel: +44 (0) I Fax: +44 (0) Fleetlands Gosport: Fareham Road, Gosport Hampshire, UK PO13 0AA Helicopter Services UK Tel: +44 (0) I Fax: +44 (0) Engine Services UK Tel: +44 (0) I Fax: +44 (0)

14 1.7 million sq. ft. of hangar and shop floor Helicopter Services North America Vector Aerospace Helicopter Services North America holds major OEM licenses for Pratt & Whitney Canada, Rolls-Royce, General Electric, Turbomeca, Sikorsky and Airbus Helicopters. Capabilities include MRO support for engines, components, avionics, airframes, parts fabrication and accessories. Worldwide Support For: Rolls-Royce, Turbomeca, Pratt & Whitney Canada and General Electric Engines M250 / ARRIEL 1 / ARRIEL 2 / PT6T / CT58 / T58 / CT7 / CT700 Engine Capabilities: Engine and module MRO Borescope inspection Failure analysis Fuel accessory overhaul On-site test cell Foreign Object Damage (FOD) repair Model conversions Engineering support Field service Complete test capabilities Lease and exchange pool Surplus inventory sales Airbus, Sikorsky and Bell Helicopters AS350 / AS355 / EC130 / AS332L / S76 / S / 205 / 206 / 212 / 412 / 407 / UH-1H Airframe and Avionics Capabilities: Avionic design and upgrade Airframe re-wire Wire harness fabrication Lazer-marked fabrication STC development STC installation Line replacement/unit repair Mission equipt. installation Component Capabilities: Tail rotor gearbox Main rotor gearbox Intermediate rotor gearbox Main rotor heads Landing gear Complete test capabilities SETTING THE STANDARD OF CUSTOMER SERVICE

15 Locations CANADA Richmond: 4551 Agar Drive Richmond, BC, Canada Tel: Fax: Toll Free: Langley: #101B A Street Langley, BC, Canada Tel: Fax: Toll Free: USA Andalusia: Billie Blackmon Road Andalusia, AL, USA Tel: Fax: Hunstville: 105 West Park Loop, Suite 106 Huntsville, AL, USA Tel: Fax: Dallas: 600 E. Dallas Rd., Suite 400 Grapevine, TX, USA Tel: Fax: California: 318 Paseo Tesoro Walnut, CA, USA Tel:

16 Vector Aerospace Leasing Solutions (VALS) Whether you are an experienced AS332L operator or new to the platform, you are in safe hands with Vector. Vector is offering Airbus Helicopters AS332L Super Pumas to the market on affordable short- to medium-term leases, backed by our own fully OEM-approved Bypass and Bypass Plus by-the-hour support programs. Recognizing the need for a reliable, affordable aircraft lease program, Vector has a fleet of high specification machines ready for work...now. These may be of particular interest to clients awaiting delivery of new AS332C1e, EC225 or EC175 aircraft by providing an interim solution. This one-stop-shop offer is the answer for those operators looking for an immediate cost-effective medium/heavy lift solution for their utility, offshore, peace-keeping or humanitarian program needs. Complete Turnkey Solutions Operational lease terms from nominally 1-5 years (shorter term programs can also be developed) Flexible finance offers A recommended configuration that includes satellite tracker, dual Garmin, provisions for cargo hook, hoist, floats and full Cockpit Voice Flight Data Recorder (CVFDR). Additional customizations are also available to suit your requirements Each aircraft is offered on the basis of an agreed term with fixed monthly fees. There are no hourly rate add-ons to the aircraft lease portion of the program, no buy-in/buy-out clauses, just a very simple fixed rate to give you the best possible solution The BYPASS and BYPASS Plus Programs Vector offers BY-the-hour Parts Availability Support Service (BYPASS) as a cost-effective parts management solution. BYPASS comes as an integral part of the Vector AS332L lease program, ensuring that the customer has the right spares, in the right place, at the right time, all at a highly affordable rate. Locations IRELAND Dublin: Annex Building, Dublin Airport Dublin, Ireland UK Office: I Cell: North America Office: I Cell: SETTING THE STANDARD OF CUSTOMER SERVICE

17 Vector OEM Relationships Vector Aerospace s OEM approvals and certifications demonstrate our on-going commitment to superior customer service and quality, and underpin our capability as a world-class aerospace MRO provider. OEM Series Capabilities AugustaWestland Airbus Helicopters Bell Helicopters (broad range of TCCA approvals across Bell civil range) Boeing Sikorsky General Electric Lynx AS350/AS355 EC130 B4 BO150 EC135 EC145/BK117 AS332 OH-58 Kiowa UH-1 Huey CH-47 Chinook S-61 S-76 T58/CT58 T700/CT7 Airframe depot level maintenance Full inspection and non-destructive testing Structural repair, with full aircraft rebuild Accident rebuilds and modifications Avionics and electrical install and rewire Painting and refinishing Flight testing Component repair and overhaul Non-destructive testing Paint stripping and surface refinishing Plating Manufacture and fabrications Europe s only Boeing Chinook CH-47D full-load transmission testing facilities, owned by the MoD available for use on third party equipment under specific terms Honeywell Lockheed Martin Pratt & Whitney Canada Rolls-Royce Turbomeca ALF502/LF507 TFE 731 QEC Nacelle PT6A PT6T PW100 PW150A JT15D PW306/305 PW307/308 M250 T56/501D/501K Arriel 1 Arriel 2 Repair Overhaul Hot section inspection Engine performance testing Trend monitoring Borescope inspection Failure analysis Component repair Worldwide field service Service bulletin compliance Metal in oil repair Foreign object damage repair Engine/airframe conversions

18 SETTING THE STANDARD OF CUSTOMER SERVICE May