SFS AVIATION. Preservation of life through leadership, technology, and safety management system. v. Mar 2013

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1 SFS AVIATION Preservation of life through leadership, technology, and safety management system v. Mar 2013

2 Founded in YEARS IN OFFSHORE BUSINESS And Still Making History Along the Way

3 Ambition Build a Thai company with ability to provide low risk, responsive, and cost effective aviation services to customers Motto Preservation of life through leadership, technology, and safety management system

4 Mission Promote the integration and utilization of Quality and Safety Management Systems through out the company Listen to Customer s needs and formulate standard processes to support those needs in most responsive manners Use family business culture to promote respect, trust, and happiness among staffs so that they will cooperate and support quality and safety in return Promote leadership quality at all level Promote good communication flow throughout the organization Promote the use of new aviation technology to mitigate risks

5 SFS AVIATION Co., Ltd Thai company Established in 1990 Part of Siam Chemicals Group of companies Founded by Mr. Chira Ratanarat (A helicopter pilot with est flying hrs) Created as mean of transport to Si-Chang Island Deep Sea Oil Terminal Majority shares controlled by Ratanarat family MR. CHIRA RATANARAT CHAIRMAN & FATHER OF THAI CIVILIAN HELICOPTER

6 OWNER S PROFILE The Ratanarat family s business activities are as follows:- Fuel Blending and Trading Chemical Manufacturing and Trading Fertilizer Manufacturing and Trading Aviation Paint Trading Waste Water Treatment chemical manufacturing and distribution Oil Marine Logistics (Marine Terminal and Storage) Chemical Logistics (Marine Terminal and Storage) Warehouse Lubricant oil and grease manufacturing, trading and distribution Research, development, and sales of Ethanol fuel, Ethanol engine lubricant, and engine-modification to run on ethanol fuel Automobile Maintenance Service Center CNC machines Composite shops building UAV prototypes Onshore and Offshore Helicopter flight service Agustawestland Helicopter Authorized Maintenance Service Centre

7 OWNER S PROFILE CHAIRMAN CHIRA RECEIVING DAS VERDIENSTKREUZ (1ST CLASS HONOUR AWARD FROM THE GERMAN GOVERNMENT) IN RECOGNITION FOR HIS WORK CONTRIBUTION TO GERMANY)

8 OWNER S PROFILE Khunying Thongtip Ratanarat (left) accompanying, Mr. Chira Ratanarat (middle) receiving 1st Class Honour Award from the King Hassan of Morocco

9 PAINT SCHEME OF GERMAN FLAG COLOUR Chairman Chira and his father is German educated. Master degree in Automotive Engineering from the University of Stuttgart The German flag colour pays respect to Germany and also represent Germanic Systematic Precision Approach to high quality

10 History 1990 The First civil helicopter operator in Thailand of onshore operation with two BK 117 without incidents till today 2005 Start-up offshore helicopter service to PTTEP as the first Thai operator in Thailand 2006 Appointed the first local Thai S76 instructor pilot in Thailand 2008 Renamed to SFS Aviation Co., Ltd. Jan 9, Her Royal Highness Princess Sirindhorn visited our base operation 2008 start of offshore helicopter service for Carigali-PTTEP-I (CPOC) into Malaysian Thai Joint Development Area

11 History 2008 start of offshore helicopter service for PTT-PRP (PTT s gas production and pipeline) 2009 Her Royal Highness Princess Sirindhorn flew in SFS aircraft for opening ceremony of Arthit Field 2010 SFS start operation of Agustawestland AW139 and 2011 Produced the first Asian (Thai) Agustawestland AW139 instructor pilot in S.E. Asia 2011 SFS became the first Agustawestland Service Center in Thailand 2012 Her Royal Highness Princess Sirindhorn flew in SFS aircraft for opening ceremony of South Bangkot Field

12 HISTORY SFS S TWO KAWASAKI BK 117 STATIONED AT THE BANGKOK DONMUANG AIRPORT SINCE 1990 The First civilian helicopter operator in Thailand 20 years of onshore operation with two BK 117 with no major incidence

13 History SFS moved into permanent Hangar Songkhla in January 2006 marking its entrance into Offshore Helicopter Service Business

14 HISTORY SFS and Ratanarat family was greatly honoured to be recognized and visited by Thailand s Princess Sirindthorn Mahachakri

15 HISTORY Princess Sirindthorn singing visiting book and granted SFS her majesty s own artistic impression of SFS helicopter

16 HISTORY Her Majesty s impression of SFS helicopter

17 HISTORY The first company in S.E.Asia to operate the highly sophisticated Agustawestland AW139

18 Helicopter Fleet 2 KAWASAKI BK117 3 SIKORSKY S76C+ 3 AGUSTAWESTLAND AW139 ON ORDER 4 AGUSTAWESTLANBD AW189

19 Offshore Helicopter Fleet Sikorsky S76 C+ Twin Turbine Engine Performance Class 2 Safe and Reliable Offshore Configuration

20 Offshore Helicopter Fleet Sikorsky S76 C+

21 Offshore Helicopter Fleet Agustawestland AW139 Twin Turbine Engine Performance Class 1 Safe and Reliable Offshore Configuration Most technologically advance offshore helicopter

22 Offshore Helicopter Fleet Agustawestland AW139

23 Agustawestland AW139 service center appointment

24 Family Business Culture Family business culture binds our team together and motivate our staff to give best effort for the owners

25 Flight Operation In-House Training Capability Conversion Training (Type Rating S76 C+ / AW139) Technical Ground School Flight Training in Simulator and Helicopter using in-house instructor pilot Recurrent Training (twice a year) Technical Ground School Flight Training on Simulator using in-house instructor pilot Flight Training Helicopter using in-house instructor pilot

26 Safety Enhancement Technology We continue to maximize the utilization of better safety enhancement technology such as HUMS and HFDM. Our AW139 is one of the most advance helicopter in the world

27 Customized Pilot Training program Flight Simulator Training is performed using SFS s in-house instructor pilot to ensure specific training needs for each pilots are met

28 Flight Training on Helicopter using SFS s Instructor Pilot

29 Technical Workforce SFS Technicians have more than 150 years collective experience of the S76 helicopter

30 Maintenance Planning Assistant Chief Engineers & Shift Supervisors plan forthcoming maintenance events with the aid of a computer generated due list and hangar visit plan. This ensures that aircraft, manpower & spares are available at the right time.

31 Major inspections SFS Technical personnel are highly trained, motivated and capable of performing the most complex inspections to the highest standard.

32 Professionalism A systematic and methodical approach to all maintenance tasks both scheduled and unscheduled

33 Teamwork Success and efficiency is due to teamwork. Aircraft availability for customer operations generally exceeds 98%

34 Quality and Safety Management System (QSMS) SFS is proud to have implemented A systematic Quality Safety Management System (QSMS). The system contains appropriate requirements, objectives, responsible organization, tools and procedures, is implemented in order to proactively manage, analyze and minimize, against clearly predefined benchmarks, those risks associated with flight operations and related ground operations, engineering/maintenance activities. The performance of such system is the increase in safety. SFS employees are motivated to co-operate and contribute to QSMS by being made aware that the QSMS is the most important academic aspect of the flight/ground operation performance in the eyes the multi-national oil and gas companies (our core customers). The possession of this system in good working order is what separates aviation companies that have matured in safety control and those that have not. SMS is therefore the foundation of credibility and brand building, which shall in turn enable our company to acquire more business opportunity and grow.

35 QSMS resource documentation system

36 QSMS Model Customer Satisfaction Safety Promotion Remedial Action Investigation & Follow-up Management Review Feedback Principles & Policy Strategy Plan Culture Check Do Objectives Targets & Plans Standards Accountability & Competence Maintain and Operate aircraft Incident Reporting Safety Case Risk Assessment Monitoring Audit Hazard Management Review

37 QSMS System Flow Chart

38 QSMS Risk Management SFS has chosen Oil and Gas Producer (OGP) Risk Assessment Matrix ( P.E.A.R Model) as the tool to perform a Risk Assessment. SFS has chosen Bowtie Methodology as the tool to analyze and document its Risk Analysis.

39 QSMS Risk Assessment Matrix

40 QSMS Bow-Tie Methodology Hazard Hazardo us or Top Event Tasks Operational Systems

41 QSMS Hazard and Effect Registration No. Hazardous Event P E A R HE1 Helicopter deviates from intended safe flight path. C5 C3 C5 C5 HE2 Loss of separation with a third party aircraft C2 C0 C1 C2 HE3 Inadequate ATC, fire fighting and Navigation Aid support for flights in and out of a VFR only approved airfield during IMC or night operations. C5 C2 C5 C4 HE4 Inadequately controlled person(s) in close proximity to running rotor or tail rotor (including low rotor disc on the S76C+ and ++ variants). C4 C0 C2 C2 HE5 Helicopter outside safe spacing parameters during ground manoeuvring in a congested parking and taxiing area. C2 C0 C4 C2 HE6 Inappropriate action during non-routine helicopter operations. C5 C3 C5 C5 HE7 Execution of PA checks using single pilot operations in a normally two pilot configured operation. C2 C2 C4 C2

42 QSMS Safety Case The SFS Safety Case is an output document of our Risk Assessment, Analysis and placement of risk control/reduction procedure. Each staff member are trained to know what controlprocedure should be in place and what they should do if they find them weakened or missing. Implementation of Safety Case helps to avoid the next accident

43 QSMS Web-based Monitoring

44 QSMS Management Review Committees Quality and Safety Review Board (QSRB) Flight Safety Committee Maintenance Review Committee HSE Committee

45 END

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