Managing new connections for your business. A guide to establishing a new electricity supply

Transcription

1 Managing new connections for your business A guide to establishing a new electricity supply

2 1 of 6 Co-ordinating your new connections effectively Progressing from your first supply request to finally receiving your first electricity bill can be complicated if you don t follow the correct steps. This easy to follow e-guide is designed to help you understand the roles and responsibilities of each party in the process including your own. Read on to find out where you need to start, who you need to appoint and who does what.

3 2 of 6 The four key parties and their roles in the new connections process 1. Your organisation We think your role is probably the most important in the electricity supply connections process, as you will have to co-ordinate and liaise between all the parties. Follow this e-guide and remember that it s important to understand what you have to do and in what order, so that the other parties can connect your supply on time The Distribution Network Operator (DNO) Provides quotes and invoices for construction and installation of services Organises cabling from the grid to the meter. EDF Energy (The Electricity Supplier) Provides electricity supply contracts Organises metering installation Requests for a site to be made live Bills for the energy supplied to the site on an ongoing basis. The Meter Operator (MOP) Looks after metering contracts Manages the meter installation and maintenance.

4 3 of 6 Setting up a new electricity connection A step by step guide Responsibilities of each party Your action DNO action EDF Energy action X close window X X close close window window Once To Your The When Before A apply minimum enable DNO availability you the for will the DNO receive a new of DNO appoint now can 20 has electricity your to working provide connect been programme a MPAN, local established you connection the engineer days you with new your notice can: a site who the unique work, you ll to is DNO will: the required you need reference grid will: to: you ll need prior need to to the to: submit number preferred Contact Design Take responsibility called the quote the meter system Distribution the acceptance installation MPAN. and for engineering identify form Network date what and activities to payment. work Operator enable is and required your (DNO) supplier that covers to: Have Nominate a qualified your chosen electrician supplier test all of the electrical equipment the The guide area to Register programming below connect where shows the matters new the site steps to is located. to the follow regional > Find electricity out who network your DNO is to secure Request a Complete the premises. your site successful a new This a new new connection test certifies or increased electricity application that all supply connection. form the internal and electrical Provide Nominate send Advise circuits it you to and your on the with equipment dates supplier. metering a The quote, for MPAN meet connection with agents the number costs current for of and of is you the electricity a wiring an 13 new estimated digit regulations unique to business delivery reference, period. used Rollover each premises step form a guide from the to DNO the process... Book incoming (Institute a of supply metering Electrical cable to identify Engineers appointment. and energisation your customer (IEE) electricity regulations). connection of the supply centre. point. Please This form give will The metering industry is an open competitive this market, and require Leave supply the details up test to the of certificate all cutouts number electrical on (fuses). to equipment EDF Energy that (your will electricity be used supplier) on the site you site at can the choose meter your point own visible Non for Half Hourly when AMR or Half Hourly Discuss the Meter your Operator requirements completing (MOP) with engineer. your The the DNO timescale online and application to determine complete form, the the maximum so new we can electricity connection Meter (HH) Operator. electricity load (in KVA) register the your site is will MPAN dependent ever with need. MPAS. on This many is known factors as including the the complexity of the design, infrastructure requirements, land, planning chargeable capacity If you or have availability. If you would like EDF Energy Field Services as your Meter any and questions sub-station Operator, about please requirements. the call application 020 So, 8298 it s form 8005 important (HH) that or you call our New 020 make Supply 8298 an 8689 Administration application (AMR). for Team: a new 0845 supply 366 as 3666 early as possible and allow time for any planning or legal transactions to Alternatively be completed. details of other Meter Operators can be found at Apply for a new connection Designing a new connection Order and payment MPAN / supply number DNO activities 6 Choose your electricity supplier Testing site equipment 8 Metering 9 Congratulations! You are now set up

5 4 of 6 Glossary AMR (Automated Meter Reading) A type of metering service where the consumption data is uploaded via a telephone link (normally using a SIM card). It is now mandatory for all new meters from profile class 5-8 to use AMR metering (unless you choose to install a HH meter). Click here to find out more. CT Metering (Current Transformer Meter) An electrical device fitted to a larger power meter where the current in a circuit may be too high to directly apply to the meter. The CT Meter produces a reduced current accurately proportional to the current in the circuit allowing it to be connected to the meter and measured. DNO (Distribution Network Operator) The regional distributors who maintain the electrical network around the UK. HH (Half Hourly) A high power meter that records consumption data every half hour via a comms line. It it mandatory to use HH meters if you have demand above 100 Kw. kva (Kilovolt Amperes) The unit used to measure the amount of power made available for you to use at the supply terminal. This is sometimes known as availability or agreed supply capacity. Account number MOP (Meter Operator) The organisation responsible for installing and maintaining the meter. The supplier chooses the MOP for WCM metering, you can nominate your own preferred MOP for AMR or HH metering. You can contact an EDF Energy MOP on (AMR) and (HH). MPAN (Meter Point Administration Number) A 13 digit reference used to uniquely identify electricity supply points (also known as a Supply Number or S-Number). Click here to view an example. S MPAS (Meter Point Administration Service) The organisation that holds MPAN information. NHH (Non Half Hourly) The name given to meters where readings are supplied either monthly or quarterly. This would be whole current meters or smaller CT meters. WCM (Whole Current Meter) A smaller meter fed by either a single phase or threephase supply cable (similar to the meter found in domestic properties). Profile class Profile classes provide an expectation of how much electricity will be consumed throughout the day. They also give an idea of any seasonal variations.

6 5 of 6 Your next steps... To submit a new request go to: edfenergyonline.co.uk/new-connections/ Got a question? You can call us on: Have a more complex project? Our Strategic Venture Development team can manage the process for you. This can be really helpful if you are a construction company, developer or a contractor managing a complex project. For more information on how we can help, contact us on:

7 6 of 6 e-guide - a better way of working Why an e-guide? At EDF Energy we are committed to using the most sustainable working practices wherever possible and this includes delivering communications to our customers. e-guides significantly reduce the volume of printed material we need, reducing our carbon footprint. Our customers appreciate e-guides because they offer timely delivery of easy to access information. This is in an ideal format for the modern screen based working environment. edfenergy.com/largebusiness To view our fuel mix visit edfenergy.com These notes are intended as a guide. For further information, participants should refer to the Environment Agency website EDF Energy is a trading name used by EDF Energy Customers plc. Our registration number is and our registered office is at 40 Grosvenor Place, London, SW1X 7EN. We are registered in England and Wales. EDF Energy Customers plc is responsible for performing the supply duties under EDF Energy s supply contracts. e-brochure MMS-GUD-NEC Copyright EDF Energy All rights reserved.