Glasgow Life Carbon Management. Final Report

Transcription

1 Glasgow Life Carbon Management Final Report INTERNAL AUDIT Glasgow City Council Internal Audit 1 November 2014

2 GLASGOW LIFE Carbon Management Table of Contents Section No Section Title 1 Introduction and Background 2 Audit Remit 3 Audit Opinion 4 Conclusions 5 Recommendations Action Plan Deleted: 6 Deleted: Detailed Findings, Conclusions and Recommendations Glasgow City Council Internal Audit 1

3 GLASGOW LIFE Carbon Management 1. Introduction and Background As part of the agreed programme of work for 2014/15, Internal Audit has undertaken a review of Glasgow Life s carbon management and reporting arrangements. During the course of the fieldwork the auditor held discussions with the Glasgow Life Facilities Management section. This section has overall responsibility for monitoring and managing energy efficiency and sustainability within Glasgow Life. As part of this fieldwork the auditor visited a sample of 4 venues across the Glasgow Life estate to ascertain what initiatives are being implemented at a local level in order to reduce energy consumption and to raise awareness of energy efficiency and sustainability issues. The four venues visited were: The Burrell Collection Tramway Gorbals Leisure Centre Tollcross Community Centre 2. Audit Remit The purpose of the audit was to gain assurance that Glasgow Life has adequate arrangements in place to accurately monitor and report on energy consumption (electricity, gas, oil) and emissions. The scope of the audit included: Reviewing the arrangements for monitoring, recording and reporting on energy usage. Ensuring the data provided to senior management, the Council, and Scottish Environmental Protection Agency (SEPA) is accurate. Ensuring that steps have been identified to reduce consumption and that these are being implemented. 3. Audit Opinion Based on the audit work carried out a reasonable level of assurance can be placed upon the control environment. The audit has identified some scope for improvement in the existing arrangements and 6 recommendations which management should address. In addition a further 4 opportunities for improvement which management should consider were also identified. Glasgow City Council Internal Audit 2

4 4. Conclusions Based upon the work carried out, the main conclusions reached during the audit were as follows: Glasgow Life has arrangements in place to ensure that energy consumption figures for all premises are collected, recorded and reported. The Council s Carbon Management Team has responsibility for submitting Glasgow Life s Carbon Reduction Commitment (CRC) consumption figures to SEPA on its behalf. All venues have at least one Energy Champion, whose aim is to raise awareness, and there is regular communication between the Energy Champion and Glasgow Life s Facilities Management Team. Glasgow Life has established an Energy Efficiency Workstream to implement policies and develop initiatives aimed at reducing the consumption of energy throughout the estate. However, the remit of this Workstream has not been formally reviewed since its initial inception in This is required to ensure that it remains relevant and aligned to the strategic objectives of the organisation. The energy consumption figures reported internally to Glasgow Life senior management are not consistent with the figures reported externally to the Council s Carbon Management Team. These discrepancies can be explained by both timing issues surrounding when invoices are received and input to the STC Energy Management system for those venues which do not have Automatic Meter Readers (AMRs) and the use of target consumption data for these venues. As Glasgow Life is pursuing a programme to install AMRs at the remaining venues no recommendation has been made in this respect. Although energy consumption information is currently being stored appropriately and in accordance with legal requirements, these requirements have not been formally documented by Glasgow Life. Therefore there is an increased risk that staff may be unaware of the legal requirement to retain documentation for 7 years and could unknowingly dispose of this data before this period expires. Targets have been set for each venue to reduce the energy consumed on an annual basis, and performance is regularly reported to senior management on the progress against these targets. However, Glasgow Life does not document or report progress of agreed action plans for those venues which are not meeting this target. Based on visits to the 4 venues throughout Glasgow Life, some level of training was available to all staff at the venues. However, not all venues had energy efficiency and sustainability content included in this training on a regular basis. There is therefore an increased risk that staff awareness levels and commitment to energy efficiency initiatives will drop. None of the venues visited had established a Venue Environment Team to support the work of the Venue Environment Champion. There is therefore an increased risk that the Champion does not receive the support required to progress energy and sustainability issues. Cordia staff working at Glasgow Life venues have not been included in any energy efficiency and sustainability content training delivered by the venues. This increases the risk that Cordia staff are not aware of, or Glasgow City Council Internal Audit 3

5 participate in, the energy efficiency and sustainability initiatives being implemented at Glasgow Life venues. A number of initiatives to reduce energy consumption have been identified by Glasgow Life corporately and are being implemented. However, based on the venues visited, there are further opportunities to improve the success of these initiatives at a local level. 5. Recommendation Resulting from the conclusions, 6 recommendations for improvement all rated medium priority were identified. The recommendations and the organisation s response are shown below. Deleted: A further 4 opportunities for improvement were made which management should consider. Formatted: Indent: Left: 0 cm Glasgow City Council Internal Audit 4

6 Title of the Audit: High Key controls absent, not being operated as designed or could be improved. Urgent attention required. Risk Ratings for Recommendations Medium Less critically important controls absent, not being operated as designed or could be improved. Low Lower level controls absent, not being operated as designed or could be improved. No Audit Recommendations Priority Accepted Comments (if appropriate) Officer Responsible for Timescale for Key Control: The organisation has a clear approach to sustainability and environmental issues and this is aligned to the organisation s strategic objectives 1 Management must ensure that the terms Medium Yes Isabel Brown, of reference for the Energy Efficiency Facilities Manager Workstream is regularly reviewed to ensure that it remains relevant and aligned to the organisations strategic sustainability objectives. December 2014 Deleted: (Paragraph 6.1.4). Glasgow City Council Internal Audit 5

7 Title of the Audit: (continued) No Audit Recommendations Priority Accepted Comments (if appropriate) Officer Responsible for Key Control: Performance information is reported consistently internally and externally and can be traced to source documentation 2 Until such time as the remaining AMRs are installed, to improve the accuracy of the information being reported to the Performance Management section, Glasgow Life should give consideration to requesting monthly gas and electricity meter readings from all of those venues which do not have AMR Meter s installed. Medium Yes Considered but not cost effective due to small buildings. Timescale for Deleted: (Paragraph ). Glasgow City Council Internal Audit 6

8 Title of the Audit: (continued) No Audit Recommendations Priority Accepted Comments (if appropriate) Officer Responsible for Timescale for Key Control: The organisation has adequate arrangements in place which ensures all officers are aware of the organisations environmental aims and objectives 3 Management should promote the Energy Medium Yes Managers Brief Isabel Brown, December 2014 Efficiency Awareness course on GOLD to Facilities Manager all relevant staff. Furthermore, Management should ensure that energy efficiency awareness and sustainability is included in each venues induction programme and becomes a regular feature of each venue s rolling training and staff briefing programmes. Yes Managers Brief Will also build into corporate induction. Isabel Brown, Facilities Manager December 2014 Glasgow Life, in consultation with Cordia, should also seek to include all staff from Cordia cafés at the venues in any induction, training, and staff briefings. This will ensure that Cordia staff working at the venue are aware of, and contribute to, the energy efficiency initiatives being implemented. Yes Managers Brief Isabel Brown, Facilities Manager December 2014 Deleted: (Paragraph ). Glasgow City Council Internal Audit 7

9 Title of the Audit: (continued) No. Audit Recommendations Priority Accepted Comments (if appropriate) 4 Glasgow Life should ensure that all relevant venues (i.e. those with more than 10 members of staff as defined by the Glasgow Life Environment Resource Pack) form a Venue Environment Team. This team should include the Venue Manager and the Venue s Energy Champion as well as a cross-section of staff who work at the venues. This will ensure that staff at all levels who work at the venue have an opportunity to raise ideas and work towards solutions aimed at reducing energy consumption at their venue. Medium Yes Encourage all management teams to create individual venue energy/environment action plans. This will provide opportunities for staff engagement and help create the environment where a Venue Environment team happens naturally and is more internally imbedded. Officer Responsible for Isabel Facilities Manager Brown, Timescale for December 2014 Deleted: (Paragraph ). Glasgow City Council Internal Audit 8

10 Title of the Audit: (continued) No. Audit Recommendations Priority Accepted Comments (if appropriate) Key Control: Energy consumption information is stored appropriately and in accordance with legal requirements 5 Glasgow Life should formally document their retention period for CRC data and ensure that this makes explicit reference to the legal requirement to retain CRC data for a minimum of 7 years. Furthermore, this requirement should be communicated to all relevant staff. Medium Yes Policy determined by GCC but GL will include reference in any relevant documentation Officer Responsible for Isabel Facilities Manager Brown, Timescale for December 2014 Key Control: All actions plans identified by the Organisation should be Specific, Measurable, Attainable, have Responsibility for delivering the action assigned and be Time bound 6 Glasgow Life must ensure that it formally documents agreed action plans from the monthly KPI meetings with the Heads of Service and each action should identify the officer responsible for implementation and an estimated timescale for the actions to be completed. These action plans should be collated by the Facilities Management team into a centralised register of actions for all venues and follow-ups should be conducted to ensure that the agreed actions have been implemented Medium Yes Already in place Isabel Brown Ongoing Deleted: (Paragraph 6.4.4). Deleted:. (Paragraph 6.5.6). Glasgow City Council Internal Audit 9

11 Deleted: 6. DETAILED FINDINGS, CONCLUSIONS and RECOMMENDATIONS Based on the audit work undertaken, the following areas were found to be satisfactory: Glasgow Life has arrangements in place to ensure that actual energy consumption figures for all Glasgow Life premises are collected, recorded and reported. The Council s Carbon Management Team has responsibility for submitting Glasgow Life s Carbon Reduction Commitment (CRC) consumption figures to the Scottish Environmental Protection Agency (SEPA) on its behalf. 6.1 Energy Efficiency Workstream Findings An Energy Efficiency Workstream has been established to implement policies and develop initiatives aimed at reducing the consumption of energy throughout the Glasgow Life estate. This Workstream group meets every 6-8 weeks to discuss issues and initiatives relating to energy consumption. A copy of the initial terms of reference for the Workstream created in 2008 was provided however the auditor was advised that the terms of reference and milestones for the Workstream had not been reviewed since its initial inception. A number of representatives who attend this Workstream group advised the auditor that in their view the group had lost some of its strategic focus lately and that the remit of the group needed to be reviewed to ensure that it remained relevant and aligned to the strategic objectives of the organisation. Conclusion Glasgow Life has established an Energy Efficiency Workstream to implement policies and develop initiatives aimed at reducing the consumption of energy throughout the Glasgow Life estate. However, the remit of this Workstream has not been... [1] Formatted: No bullets or numbering Glasgow City Council Internal Audit 10 Glasgow Life - Carbon Management

12 Page 10: [1] Deleted Martin Booth 12/8/ :22:00 AM 6. DETAILED FINDINGS, CONCLUSIONS and RECOMMENDATIONS Based on the audit work undertaken, the following areas were found to be satisfactory: Glasgow Life has arrangements in place to ensure that actual energy consumption figures for all Glasgow Life premises are collected, recorded and reported. The Council s Carbon Management Team has responsibility for submitting Glasgow Life s Carbon Reduction Commitment (CRC) consumption figures to the Scottish Environmental Protection Agency (SEPA) on its behalf. 6.1 Energy Efficiency Workstream Findings An Energy Efficiency Workstream has been established to implement policies and develop initiatives aimed at reducing the consumption of energy throughout the Glasgow Life estate. This Workstream group meets every 6-8 weeks to discuss issues and initiatives relating to energy consumption. A copy of the initial terms of reference for the Workstream created in 2008 was provided however the auditor was advised that the terms of reference and milestones for the Workstream had not been reviewed since its initial inception. A number of representatives who attend this Workstream group advised the auditor that in their view the group had lost some of its strategic focus lately and that the remit of the group needed to be reviewed to ensure that it remained relevant and aligned to the strategic objectives of the organisation. Conclusion Glasgow Life has established an Energy Efficiency Workstream to implement policies and develop initiatives aimed at reducing the consumption of energy throughout the Glasgow Life estate. However, the remit of this Workstream has not been formally reviewed since its initial inception in 2008 and needs to be reviewed to ensure that it remains relevant and aligned to the strategic objectives of the organisation. Recommendation Management must ensure that the terms of reference for the Energy Efficiency Workstream is regularly reviewed to ensure that it remains relevant and aligned to sustainability objectives Page Break 6.2 Reporting of Energy Consumption Figures Findings The auditor was provided with a letter signed by the Chief Executive of Glasgow Life which confirmed that responsibility for reporting Glasgow Life s Carbon Reduction

13 Commitment (CRC) data to SEPA had been delegated to the Council s Carbon Management Team based within Land & Environmental Services. This team carry out all CRC duties on Glasgow Life s behalf, based on the information reported to them by Glasgow Life s Facilities Management section on a quarterly basis. The Carbon Management Team issue a template which details the information required. This is then populated by the Glasgow Life Environment Assistant via the AMR readings (taken from those sites which have Smart meters and where readings for gas and electricity are automatically recorded into the STC system on a half hourly basis) and the manual invoiced readings for those sites without a Smart meter. The majority of sites at Glasgow Life have Smart meters for gas and electricity with only approximately 25 of the 154 venues (16%) still requiring manual input to STC. It should be noted that manual input to STC is by the Carbon Management Team after they receive the invoice from the utilities company as Glasgow Life does not have edit access to STC. The auditor was informed that Glasgow Life has a plan in place to have AMR meters installed for gas and electricity at the remaining 25 venues as part of a new contract intended to have a single supplier for Meter Operator, Data Collector and Data Aggregator when this is finalised the works to install AMR meters at these remaining venues should be completed. The Glasgow Life Environment Assistant collates all of the information derived from readings held in the STC system on a monthly basis and prepares a report which details the electricity and gas consumption figures for each individual Glasgow Life venue. This report is published monthly on the Glasgow Life Intranet page as a Key Performance Indicator (KPI). The auditor was advised that on a quarterly basis this KPI information is reported to Glasgow Life Senior Management via the Performance Management section at Glasgow Life. The auditor noted that the consumption figures reported internally to Senior Management via the Performance Management section at Glasgow Life differed significantly from the figures reported externally to the Council s Carbon Management Team. For example, the figure for electricity for 2013/14 which was reported to the Performance Management section recorded an annual consumption of 41,600,155 kwh, however the figure reported to the Council s Carbon Management Team for the same period recorded an annual electricity consumption of 40,247,751 kwh, a difference of 1,352,404 kwh (approx 3.4%). The explanation given for this variance was that as part of the monthly KPI process, the Environment Assistant will use the target consumption figure for that month if the invoiced consumption figures had not been received and updated on STC for those venues without a Smart meter. This happens each month and then at the end of each quarter the figures are submitted the Performance Management section at Glasgow Life. However, the process is slightly different for the reports to the Council s Carbon Management Team in that the data is extracted from the STC system at the end of each quarter rather than the end of each month. At this time it is likely that, at the very least, the first two months of the quarter s invoices will have been received and updated in STC for those sites without a Smart meter meaning that a more accurate consumption

14 reading can be given to the Council s Carbon Management Team for inclusion in the CRC submissions to SEPA. It is the practice of using target consumption data to overcome the timing issues with regards to invoiced meters consumption figures which creates these variances. As such it is unlikely that the figures reported internally to the Performance Management section at Glasgow Life will ever be 100% consistent with those figures reported to the Council s Carbon Management Team. Conclusion The energy consumption figures reported internally to Glasgow Life senior management are not consistent with the figures reported externally to the Council s Carbon Management Team. These discrepancies can be explained by both timing issues surrounding when invoices are received and input to the STC system for those venues which do not have Automatic Meter Readers (AMRs) and the use of target consumption data for these venues. As Glasgow Life is pursuing a programme to install AMRs at the remaining venues no recommendation has been made in this respect. Recommendation Until such time as the remaining AMRs are installed, to improve the accuracy of the information being reported to the Performance Management section, Glasgow Life should give consideration to requesting monthly gas and electricity meter readings from all of those venues which do not have AMR Meter s installed. 6.3 Training Findings All Energy Champions have been provided with training on energy efficiency and sustainability which is intended to enable them to carry out their role as an Energy Champion effectively. Furthermore, the auditor was informed that all Glasgow Life employees with an IT login have access to the Energy Efficiency Awareness GOLD online training course. However, completion of this training is not mandatory and Glasgow Life does not monitor staff uptake levels. Through visits to the 4 venues it is apparent that there are differing approaches to training at each of the venues. Two venues had included some form of training intended to raise staff s awareness of energy efficiency and sustainability issues at their venue whereas the other 2 venues did not include this as part of their training programme. The auditor was informed that none of the venues included energy efficiency and sustainability issues as part of their local induction process for new staff. However, the auditor was informed that it does form part of the corporate induction programme for all new staff. The auditor was provided with a copy of the Glasgow Life Environment Resource Pack which was issued to all Venue Energy Champions at the Energy Conference held by

15 Glasgow Life in June This pack is intended to assist the Energy Champions to carry out their roles. A section is dedicated to training and includes materials such as a presentation to assist with inductions, toolbox talks etc which is intended to be used by the Energy Champion to deliver training that raises staff s awareness and commitment to energy efficiency and sustainability issues. However, as this resource pack had only recently been issued to the Venue Energy Champions it was not yet being fully used for these purposes. None of the venues visited had managed to establish a Venue Environment Team, as required by the Glasgow Life Environment Resource Pack, whose remit would be to support the Energy Champion in raising awareness of energy efficiency and sustainability issues at their respective venue. The auditor noted that 3 of the 4 venues visited had a Cordia café operating within the venue. As these concessions operate independently of Glasgow Life, the Venue Managers informed the auditor that they did not have any control of the working practices of Cordia staff working in these concessions. As such the venues had not included the Cordia café staff in any training programmes and staff briefings delivered at each of the venues, including any energy awareness sessions. The auditor was also informed that the venues had so far not given consideration to inviting the Cordia staff to join any prospective Venue Environment Team. Conclusions Based on visits to the 4 venues throughout Glasgow Life, some level of training was available to all staff at the venues. However, not all venues had energy efficiency and sustainability content included in this training on a regular basis. There is therefore an increased risk that staff awareness levels and commitment to energy efficiency initiatives will fall. None of the venues visited had established a Venue Environment Team to support the work of the Venue Environment Champion. There is therefore an increased risk that the Champion does not receive the support required to progress energy and sustainability issues. Cordia staff working at Glasgow Life venues have not been included in any energy efficiency and sustainability content training delivered by the venue. This increases the risk that Cordia staff are not aware of, or participate in, the energy efficiency and sustainability initiatives being implemented at Glasgow Life venues. Recommendations Page Break Management should promote the Energy Efficiency Awareness course on GOLD to all relevant staff. Furthermore, Management should ensure that energy efficiency awareness and sustainability is included in each venue s induction programme and becomes a regular feature of each venue s rolling training and staff briefing programmes. Glasgow Life in consultation with Cordia should also seek to include all staff from Cordia café at the venues in any induction, training, and staff briefings. This will ensure that Cordia staff working at the venue are aware of, and contribute to, the energy efficiency initiatives being implemented.

16 Glasgow Life should ensure that all relevant venues (i.e. those with more than 10 members of staff) form a Venue Environment Team. This team should include the Venue Manager and the Venue s Energy Champion as well as a cross section of staff who work at the venues. This will ensure that staff at all levels who work at the venue have an opportunity to raise ideas and work towards solutions aimed at reducing energy consumption at their venue. 6.4 Data retention policy Findings There is a statutory requirement for all organisations that are registered on the CRC programme to retain documentation relating to energy consumption for 7 years for audit purposes. The Environment Agency audit 20% of all organisations each year to ensure consumption figures are accurate, with the possibility of financial penalties being levied on organisations that are found to have made erroneous submissions. In Scotland, these compliance audits are carried out by SEPA or one of their trained and approved contractors. The auditor was advised that all of Glasgow Life s consumption data is stored on the STC system and goes back more than the minimum of 7 years required for the CRC programme. However Glasgow Life has not formally documented their retention period for this data with staff assuming that the data would be retained indefinitely. Conclusion Energy consumption information is currently being stored appropriately and in accordance with legal requirements. However the legal requirement to retain carbon management data has not been formally documented by Glasgow Life. Therefore there is an increased risk that staff may be unaware of the legal requirement to retain documentation for 7 years and could unknowingly dispose of this data before this period expires. Recommendation Glasgow Life should formally document the retention period for CRC data and ensure that this makes explicit reference to the legal requirement to retain CRC data for a minimum of 7 years. Furthermore, this requirement should be communicated to all relevant staff to ensure they are aware of and adhere to it. 6.5 Reducing energy consumption - Targets Findings Glasgow Life has set a target to reduce energy consumption by 10% across each venue for this year, with the target being reviewed on an annual basis. In order to measure progress against this target, the Facilities Management team publish monthly KPI reports on the consumption of gas and electricity at each venue against the 10% target.

17 These KPI consumption figures are also reported to each of the Heads of Service (Sport, Cultural, Museums and Area Based Services) on a monthly basis and the auditor obtained evidence to show that the Facilities Management team meet with these Heads of Service each month to discuss those venues within their remit which are failing to meet the target to reduce energy consumption by 10%. The auditor was advised that during these meetings that the Facilities Management team utilises the reporting tools within STC which shows an in-depth profile of how energy is consumed at each of these venues. This gives the Head of Service a better understanding of the consumption profile for their venues and can allow them to identify any issues. However, although performance against these targets is reported to Senior Management on a regular basis, and meetings are held to discuss progress, Glasgow Life do not formally document agreed action plans for each of the venues which are not meeting this target. Furthermore, there is no formal follow up by the Facilities Management team of any agreed actions with the Heads of Service to ensure the agreed remedial action is taken. Conclusion Targets have been set for each venue to reduce energy consumption on an annual basis, and performance is regularly reported to senior management on the progress against these targets. However, Glasgow Life does not document or report progress of agreed action plans for those venues which are not meeting this target. Recommendation Glasgow Life must ensure that it formally documents agreed action plans from the monthly KPI meetings with the Heads of Service and each action should identify the officer responsible for implementation and an estimated timescale for the actions to be completed. These action plans should be collated by the Facilities Management team into a centralised register of actions for all venues and follow-ups should be conducted to ensure that the agreed actions have been implemented. 7 OPPORTUNITIES FOR IMPROVEMENT Findings 7.1 Cordia Concessions Energy Consumption The auditor was informed by the Venue Managers at each of the venues visited that the Cordia concessions operating from their venues do not have separate gas or electricity meters. As such, it is not possible to measure the levels of energy being consumed by these concessions. In addition there is currently no charging mechanism in place which allows Glasgow Life to bill Cordia for the levels of gas and electricity its concessions consume in Glasgow Life venues.

18 As there is no mechanism to measure or charge Cordia for the energy it consumes, there is no effective accountability or incentive for them to become more energy efficient in their working practices. Access to STC Energy Management System During the course of the fieldwork the auditor was advised by the Energy Champion at each venue that they did not have direct access to the STC energy management system to allow them to monitor energy consumption patterns in their venue; although all confirmed that they could obtain this information from the Facilities Management team if required. This lack of direct access to up to date energy consumption information, may hinder the Energy Champions ability to take action on issues identified. Energy Efficient Lighting Only 1 of the 4 venues visited had Passive Infrared (PIR) motion sensors installed to help reduce the level of energy consumption that was due to lighting the venue. As well as having PIRs installed, this same venue had taken additional steps to reduce energy consumption due to lighting, including removing excessive levels of fluorescent strip lighting in areas of the venue which had sufficient natural daylight or were rarely used. The venue also had a policy of replacing existing light bulbs and fittings at the end of their useful lives with more energy efficient alternatives. The other 3 venues had not taken these steps to reduce energy consumption. However the Managers at the other 3 venues confirmed that they would welcome PIRs in their venues. The auditor noted that one venue visited there was some natural daylight in the corridor but none in the bathrooms. However, as the entire floor of the building was wired to the same circuit it was not possible to only switch on lighting in the bathrooms and therefore the lighting was switched on for the entire floor. This issue could be resolved by installing PIR motion sensor lighting on the floor meaning that lights were only on when activity was detected. Environmental Walkround Audits and Action Plans The auditor was advised that walkrounds by the Venue Manager and Venue Energy Champion were being conducted at each of the 4 venues to identify issues. However, only 2 of the 4 venues confirmed the walkrounds were specifically for identifying energy efficiency and sustainability issues. The remaining venues stated that the main purpose of their walkrounds was to identify any general repairs and maintenance issues and thus any environmental issues identified were not being reported back to the Facilities Management team. The 2 venues which carried out Environmental Walkround Audits had created an Energy Efficiency Action Plan for their venue detailing the findings of their walkrounds and identifying actions which could be taken to improve the energy efficiency and sustainability of the venue. These action plans had been submitted to the Facilities Management team to raise their awareness of the issues identified and the actions that the venues planned to take.

19 Conclusion A number of initiatives to reduce energy consumption have been identified by Glasgow Life corporately and are being implemented. However, based on the venues visited, there are further opportunities to improve the success of these initiatives at a local level. Opportunities for Improvement Glasgow Life should assess the feasibility of having electricity and gas meters installed in the Cordia cafés at venues where this would be appropriate. This would allow the energy consumption levels of these facilities to be measured and would increase the accountability of Cordia staff for their energy usage. Glasgow Life should consider giving access to the STC system to the Venue Manager or Energy Champion at each venue. This would allow the venues to better monitor their energy consumption levels and to identify any issues or peaks in consumption at the earliest opportunity. Glasgow Life should assess the feasibility of installing PIR motion sensor lighting at all Glasgow venues to reduce the consumption of energy due to unnecessary lighting. Furthermore, Glasgow Life should ensure that every venue commits to a policy of replacing any electrical items (including, but not limited to, lighting) with more energy efficient alternatives at the end of their useful life. Glasgow Life should ensure that every venue conducts regular Environmental Walkround Audits of their facility. The Environment Resource Pack issued to all Venue Energy Champions contains a checklist of what should be covered during these audits. Furthermore, the Venue Energy Champions should complete Environmental Action Plans for the issues identified during each Walkround Audit. These action plans should be submitted to the Facilities Management section who should collate all action plans into a centralised action plan for all Glasgow Life venues. The Facilities Management section should then monitor progress in implementing any actions that have been identified