GUIDE TO PRODUCTS AND SERVICES HELPING YOU GET MORE VALUE OUT OF YOUR ENERGY CONTRACT, REDUCE YOUR ENERGY CONSUMPTION AND LOWER YOUR CARBON FOOTPRINT

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1 GUIDE TO PRODUCTS AND SERVICES HELPING YOU GET MORE VALUE OUT OF YOUR ENERGY CONTRACT, REDUCE YOUR ENERGY CONSUMPTION AND LOWER YOUR CARBON FOOTPRINT

2 CARBON ZERO FOR ENERGY ENERGY HEALTH CHECK WHAT WE OFFER You can make the energy you purchase via Utilitywise carbon neutral. As part of the Utilitywise service your business will be issued with an Energy Health Check. Businesses large and small rely on us for their energy management needs. Our clients range in size from high street shops to multinationals with thousands of sites and are found across the whole of the UK. With access to prices from every major gas and electricity supplier in the UK we are sure we can find the best price for your business and find ways to reduce your energy spend. With Utilitywise you get a complete business energy package: the best deal on your energy price and help to reduce your energy consumption and lower your carbon footprint. ACCOUNT CARE: ENERGY ACCOUNT MANAGEMENT Your attention should be focussed on your business; you don t need the hassle of having to deal with gas and electricity suppliers and trying to understand a sheaf of complicated billing information and usage data. Our Account Care service makes sure that you are getting the best value out of your energy supplier. This involves a wide ranging examination of your energy consumption starting with a detailed look at your energy bills, the data held about your account by the energy supplier, meter types, standing charge, energy allowance, etc. This is the first step in making sure that you are on the best rates, the correct meter type and what you are being billed is right for your business. Personal service from a named individual Your account will be looked after by one of our energy consultants, they each have a direct dial, direct fax and making it easy for you to reach them. The consultants don t work alone, they are part of a larger team who are ready to lend a hand with advice and support so you can be sure you get the right level of service. The team can call upon specialist energy managers and other staff to help with energy saving plans and other technical issues. Maximum choice for your business To give your business the best prices for energy we have forged strong links with every major gas and electricity supplier in the UK. Our links to suppliers gives us access to a range of pricing options so you get access to the best prices in the UK energy market. We can offer prices over various contract lengths, semi-flexible contracts and fully flexible contracts. Your Utilitywise energy consultant can give you advice on the pricing scheme that is best for your business. Utilitywise will purchase carbon credits on your behalf to offset the carbon dioxide produced by the energy we manage for you. The price for these credits will be bundled into the unit price for your energy; in effect you will be offsetting as you go rather than in one bill at the start or end of a year. What is carbon offsetting? Carbon offset schemes allow businesses to counter-balance their production of carbon dioxide by investing in renewable energy or resource conservation projects. Carbon offsetting is often the most impactful way to deliver significant emission reductions within a business. Reducing energy consumption and carbon offsetting Carbon offsetting goes hand-in-hand with action to reduce energy consumption, an area that Utilitywise has huge expertise in. We offer a host of products that help you control and reduce your energy spend. This compares your building s energy consumption against the national average for your industry type. The report shows how efficiently you run and highlight potential energy savings. The Energy Health Check is the first step in reducing your energy costs and lowering your carbon footprint. CARBON OFFSETTING IS OFTEN THE MOST IMPACTFUL WAY TO DELIVER SIGNIFICANT EMISSION REDUCTIONS WITHIN A BUSINESS

3 ENERGY AUDIT To drill down into the details of energy use and the steps needed to make energy savings, you need a full Energy Audit. This is a complete review of your site conducted by a qualified and accredited energy surveyor. A SMART METER PRODUCES A STREAM OF DATA ABOUT THE ENERGY USE AT THE SITE IT SERVES The Energy Audit covers: Building fabrication. Heating. Cooling. Ventilation and air conditioning. Water use. Lighting. Time controls All electrical systems including machinery. Any monitoring systems. Any systems bespoke to your business. The final report shows current electricity, gas and water consumption, carbon dioxide emissions and annual energy spend. The objective of the Energy Audit is it to highlight physical and behavioural changes that would reduce utility consumption. The savings from each of the recommended energy conservation measures is shown with its associated payback period. In effect you will be presented with a plan allowing you to prioritise the various energy saving projects shown. SMART METERS Smart meters (also known as AMR meters) are a new generation of electricity and gas meters which communicate your energy use on an on-going basis with your energy supplier. They put an end to estimated bills and someone coming to read the meter. Smart meters are a business requirement from 2014, depending upon the type of meter at your site and the amount of energy consumed. All meters must be smart meters by Your Utilitywise energy consultant will be able to offer you detailed guidance and advice on where your business stands regarding smart meters and arrange for one to be fitted. A smart meter produces a stream of data about the energy use at the site it serves. Utilitywise smart meters come with Utility Insight, our smart meter reporting platform, as standard. This world leading reporting system gives you access to a wide variety of reports to give you critical information on your utility usage. With our help you can gain massive insight into your energy use from this data. UTILITY INSIGHT Your smart meter is only as good as the reporting tool that allows you to analyse the data. Turning smart meter data into business information is done by Utility Insight, our web based reporting platform. It takes data from any gas, electric and water smart meter then displays and analyses this data in a variety of ways in one single location. It does not matter who owns the meter or who supplies the energy, you can still benefit from Utility Insight. Easy to understand dashboard and reports In addition to the online dashboard that provides a quick overview of your energy use our energy managers have built a series of powerful reports to give you vital information about your utility usage. These reports cover: Energy Analysis Financial Analysis Data Exchange Exception Reporting Should you require it additional reports can be added to your systems, including: Calculated Meters Bill Verification Invoice Validation Tenant Billing Benchmarking Contract Bid Management Energy Procurement Asset Management CRC Reporting Energy manager back-up Behind the scenes our energy managers are always looking for ways to get more information out of the system. The Utility Insight web platform coupled with the knowledge of our energy managers is a powerful combination aimed at helping you understand your utility usage. YOUR SMART METER IS ONLY AS GOOD AS THE REPORTING TOOL THAT ALLOWS YOU TO ANALYSE THE DATA

4 EDD:E CIRCUIT LEVEL ENERGY MONITORING To get total visibility of your energy use down to the individual circuit level you need Edd:e. Edd:e monitors each circuit on the distribution board it is wired to. This means that you can see detailed energy use for every circuit from every distribution board in your business, 24-hours a day and 365 days a year. Edd:e will on average show a way to reduce your energy by 27% and it has shown up to a 48.3% reduction. Edd:e gives you the information to make informed decisions about what actions you need to take to save energy. It shows you exactly how much energy is being used, where it is being used and when. For example: it means that you can see the energy used by your lighting on one circuit and compare it with the energy used by the lights on another circuit, in real time. Edd:e offers an incredible amount of detail about your energy use: MFD Identify where, when & how energy is being consumed on site. Identify unusual, unexpected or above average levels of consumption. Highlights where energy consumption can be reduced. Highlights actions that can be taken to lower your carbon footprint. The information Edd:e provides allows you to make informed decisions about the actions to take to reduce energy usage, lower your energy bills, reduce your carbon footprint and manage the total energy load in your business. The data from Edd:e is fed into a web-based reporting platform that allows you to see your energy use across all your circuits in real time from any web connected computer. Edd:e is quickly and easily installed, it can be fitted to both commercial and industrial premises, and it is unobtrusive in operation. REPEATER ECOFIT Our Ecofit team can fit a range of energy saving devices and equipment into industrial and commercial properties. The Energy Health Check, Energy Audit and the data from Edd:e will highlight a number of behavioural factors and equipment changes that will provide an energy saving. You may also have your own ideas about where energy is being wasted. We have teams of experts (NICEIC approved and CRB checked) that can advise, devise and undertake any re-fit projects needed to realise energy savings. The Ecofit work covers a wide range of projects from simple timer switches to complete lighting refurbishments. For example, a typical lighting Ecofit would involve: Fitting low energy lighting. Fitting occupancy/motion sensors that turn lights on and off automatically. Staff education to make sure that lights get switched off when not in use. Timers fitted to turn off lights during out-of-office hours. Dimmable controls that sense the sunlight coming in and reduce the power going to the lights, maintaining the correct lux-level while reduce your energy consumption. CPS strips inside distribution board AC Voltage reference INTERNET HUB COORDINATOR OUR ECOFIT TEAM CAN FIT A RANGE OF ENERGY SAVING DEVICES AND EQUIPMENT INTO INDUSTRIAL AND COMMERCIAL PROPERTIES

5 Utilitywise plc We help businesses get more value out of their energy contracts, reduce their energy consumption and lower their carbon footprint. Our clients range in size from high street shops to multinationals with thousands of sites and are found across the whole of the UK. With access to prices from every major gas and electricity supplier we are sure we can find the best price for your business and find ways to reduce your energy consumption. UTILITYWISE PLC UTILITYWISE HOUSE LONG ROW MARKET DOCK SOUTH SHIELDS TYNE AND WEAR, NE33 1JA T: E: This leaflet was printed on PEFC certified paper containing material sourced from fully sustainable managed forests manufactured under ISO