Connections Customer Forum October 2015
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- Clifton Carson
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1 Connections Customer Forum October 2015
2 Housekeeping Toilets Phones Fire exits Feedback Connections Customer Forum October
3 Agenda 9am Welcome & introductions Nigel Hall 9:05am Opening remarks Mark Adolphus 9:15am Connections Projects Alasdair Wilcock 9:50am Delivering work to meet your timescales Ray Welham 10:15am Metering update Ian Skerritt & Dave Waddell 10:45am Break 11am Low carbon technologies Sotiris Georgiopoulos 11:30am Breakout sessions: Ask the Expert surgeries Harmonised quotation letter 12:30pm Account management survey Nigel Hall 12:40pm Q & A Mark Adolphus 1pm Close & lunch Connections Customer Forum October
4 Opening remarks Mark Adolphus Director of Connections
5 Connections Projects Alasdair Wilcock Head of Projects
6 2015 Economic growth Growth of Distributed Generation Flexible DG Walpole East in EPN CRM system launch Convertible quotation launch UK Power Networks. All rights reserved 6
7 2015 Economic growth UK Power Networks. All rights reserved 7
8 2015 Economic growth Growth of Distributed Generation UK Power Networks. All rights reserved 8
9 2015 Economic growth Growth of Distributed Generation Flexible DG Walpole East in EPN UK Power Networks. All rights reserved 9
10 2015 Economic growth Growth of Distributed Generation Flexible DG Walpole East in EPN CRM system launch UK Power Networks. All rights reserved 10
11 2015 Economic growth Growth of Distributed Generation Flexible DG Walpole East in EPN CRM system launch Convertible quotation launch UK Power Networks. All rights reserved 11
12 Delivering work to meet your timescales Ray Welham Lead Field Engineer
13 Connection Projects Delivery Three key stages 1. Projects received into delivery and allocated. 2. Delivery programme/scheduling/timescales. 3. Delivery works completion and Energisations. Connections Customer Forum October
14 1. Projects received into Delivery Area Lead Engineer takes delivery of working files and allocates to a Field Engineer who will actually manage the project works to completion. Connections Customer Forum October
15 2. Delivery programme/ scheduling/ timescales Site meeting with all relevant parties Confirm key dates and any critical path actions Initial discussions with Local Authority confirm permit type, conditions and any possible restrictions (possible three month permit required prior to commencement). Confirm any lead time and availability of plant and equipment. Schedule resources in programmes as agreed dates Order plant and equipment as agreed dates Confirm legal process complete Works commencement on site as agreed dates Connections Customer Forum October
16 3. Delivery works completion and energisations Customers supplier confirmation Metering installation Electronic Data flow request for Energisations Delivery project closure Connections Customer Forum October
17 Connections Project Delivery Typical issues Construction site Issues Scaffolding Construction Skills Cert Scheme (CSCS) Access/Egress Substation access UK Power Networks Issues Local Authority/Transport for London/Permits Environmental Network faults/availability Short notice resource availability Plant and equipment delivery dates 17
18 Titelmasterformat CT Chamber Installation, durch Klicken bearbeiten CT /VT Panel installation and exit point services Ian Skerritt & Dave Waddell Speak up - Stay Safe Siemens All rights reserved. siemens.com/metering
19 Introduction Working with UKPN since 2010 on CT connections. Siemens All rights reserved. Speak up - Stay Safe
20 Real Example: 200A LV Supply Forward Call / Field Operations Helpline Network Operations Scheduling Booking Customer Connections Design Customer quotation. Upon acceptance - MPAN(s) generated - Job details formed Job details finalised Job details passed SuS Portal CSM Portal CSM Portal Speak up - Stay Safe Siemens All rights reserved.
21 Core Services - UKPN Project manager coordinates. - Siemens install per UKPN designs. - Problematic areas for 1 st completion. - No trunking - No tails - Tri rated tails - No isolator Switch - Space - If unsure please ask. Siemens All rights reserved. Speak up - Stay Safe
22 Examples Siemens All rights reserved. Speak up - Stay Safe
23 Tips for BNO A Siemens MOP Perspective - First point of Isolation no more than 2 Metres from cutout. - ideally a lockable means of isolation eg switch fuse or isolator. - TT Earthing systems - suitable earth stake and RCD MUST be installed to enable energisation. - Local isolation for all meter points. - BNOs are responsible for provision of CT Chamber - BNOs are responsible for wiring of CTs - All CTs MUST be metering class CTs (Class 0.5) Siemens All rights reserved. Speak up - Stay Safe
24 Guidance Tails Use the UK Power Networks Drawings Ask! Siemens All rights reserved. Speak up - Stay Safe
25 Break
26 Low Carbon Technologies Readiness - Preparing for the future Sotiris Georgiopoulos Roll out Lead for Flexible Connections
27 Agenda 1. Context: Low Carbon Technologies and uncertainty for networks 2. How does this future impact our businesses? Electric Vehicle charging Heat Pumps 3. Low Carbon Transition readiness UK Power Networks. All rights reserved 27
28 1. Intro and Context The world is changing UK Power Networks. All rights reserved 28
29 1. Intro and Context The future is NOW UK wide - Renewable Heat Incentive (source: DECC) NG Future Scenarios vs actual EV take up UK Power Networks. All rights reserved 29
30 1. Intro and Context The future is NOW UK Power Networks. All rights reserved 30
31 1. Intro and Context The future is NOW UKPN Solar PV Connected > 1MW UK Power Networks DG uptake EPN DG Connected > 1MW EPN Capacity Heat map UK Power Networks. All rights reserved 31
32 1. Intro and Context Uncertainty and speed Need to be able to respond to a range of credible future demand scenarios DEMAND Under one scenario early pm transmission demand might be as low as 5GW but could quickly swing by 17GW due to a change in cloud cover GENERATION Generation capacity no idea what the mix will be in 2020 Consumer Power summer transmission demand across years A range of DG technologies but high contributions from solar PV Displacement of transmission generation during summertime Voltage management and reverse power flow constraint UK Power Networks. All rights reserved 32
33 2. Impact How does this future impact the network? UK Power Networks. All rights reserved 33
34 2. Impact Technical Challenges Visibility The case for visibility Maintaining the integrity of the network and security of supply Minimising costs to the consumer Managing investments Smart opportunities M 100% visibility Main Substation M Distribution Substation (11kV) c. 60% visibility M Monitoring M SM Smart Meter No Visibility SM SM SM SM SM SM UK Power Networks. All rights reserved
35 2. Impact Technical Opportunities: Smart Interventions Opportunities for smart EV charging to support network management Uncontrolled and optimised charging profile for 10 residential EVs with baseline demand *LCL Report B1: Impact & opportunities for wide-scale EV deployment UK Power Networks. All rights reserved
36 2. Impact Low Carbon London Findings Heat Pump impact on harmonics HPs were found to contribute various levels of power quality disturbance Clustering leads to harmonic voltage distortion significant harmonic current leading to harmonic voltage distortion (exceeding planning standard G5/4-1*) for the worst performing HPs best performing HPs shows no harmonic voltage distortions Mean current magnitude of the 3rd, 5th, 7th, 9th, 11th, 13th harmonics for all of the heat pumps *Currently under review February 2015 British Standard BS EN UK Power Networks. All rights reserved 36
37 3. LCT Readiness Is UK Power Networks ready for the Carbon Transition? UK Power Networks. All rights reserved 37
38 3. LCT Readiness Future Power System Architecture challenges Passive asset management Generation output forecasts Large scale DG Uncertain load growth Community energy & smart cities HILP events Electric vehicles Challenges Losses Climate change impact Small scale solar PV Heat pumps Electrical Storage Supply Continuity System strength Data and comms Power Quality New failure modes UK Power Networks. All rights reserved 38
39 3. LCT Readiness How our analysis is shaping our strategy Transitioning from Opportunity/Challenge to Implementation. Design the Delivery of technical and commercial capabilities Strategic Transition Function Implementation into BAU Information & Communications Development ICT Strategy (IT/OT) Low Carbon Technology Uptake Requirements Incorporate LCT into Existing Strategic Planning Strategic Planning LCT Forecasting of Low Carbon Technologies and Uptake Scenario Development Horizon Scanning and Market Intelligence Smart network systems Design Customer Service Stakeholder Engagement End-to-end processes Manage flexible service providers (i.e. contract management) Investment Planning and System Monitoring Flexibility Services (Demand Capacity Management Response) Network modelling including LCT, HH, constraints) Investment planning (including CBA, scenario assessment, etc.) Active Network Management Reporting System monitoring / analysis / performance Network Operations & Control Integration with Existing Real-time Information provision Processes to 3rd parties Enhanced outage scenario planning Advanced asset management (performance and health) Smart network systems operation (Control room) New visualisation tools Smart network systems Testing Smart network System Integration Cyber security New capabilities Enhancement of existing capabilities UK Power Networks. All rights reserved 39
40 3. LCT Readiness How can we work collaboratively to prepare ourselves? UK Power Networks. All rights reserved 40
41 Breakout sessions
42 Account Management survey Nigel Hall Head of Service Development
43 Q & A Mark Adolphus Director of Connections
44 Feedback Nigel Hall Head of Service Development
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