OCTEC Employment Services Applicant Information Pack

Transcription

1 OCTEC Employment Services Applicant Information Pack Vacancy Summary Position Title: Location: Status: Hours: Work for the Dole Coordinators Western Sydney Nepean and Outer Western Full Time and Part Time 38 Hours Per Week (Full Time) By Negotiation (Part Tiime) The salary package offered for this position will be subject to negotiation with the successful applicant and will be based on the following classification from the Labour Market Assistance Industry Award 2010: Training and Placement Officer Grade 2 Contents of Pack About OCTEC... 2 About Employment Services... 2 About the Position... 3 Application Requirements... 3 Probity Checks... 4 Position Description... 5 Employment Privacy Notification... 7 OCTEC Limited Information Pack Employment Services page 1 of 7

2 About OCTEC OCTEC is a successful community business providing employment, education, training and advocacy services. OCTEC has 37 years experience and 28 delivery sites across regional NSW and in western and south west Sydney. We employ more than 100 staff to deliver our range of services. These include Employment Services (Disability Employment Services and Q.temp labour hire services), Nationally Accredited Industry Training, Traineeship Services, Special Industry Services (Aged Care and Acute Care Training), Occupational Health and Safety Services, Information Technology Services and Youth Services. Our services are made available to all clients (and potential clients) regardless of race, gender, age, marital status, physical or intellectual impairment, or sexual orientation. OCTEC complies with relevant anti-discrimination and treats every client fairly and without discrimination. OCTEC staff are made aware of their access and equity responsibilities and of the importance of flexibility in delivery to cater for people with differing needs. As an Employment Services provider, OCTEC pledges itself to excellence in the delivery of job placement and job seeker case management services. About Employment Services OCTEC s Disability Employment Services (DES) provide job seekers with disabilities specialised support services to find and maintain the right job and to help build a career. OCTEC s intensive case management services are the key to success in this program. It has two streams of service delivery: 1. Disability Management Services for job seekers with disability, injury or health condition who require the assistance of a disability employment service but are not expected to need long-term support in the workplace; and 2. Employment Support Services for job seekers with permanent disability and with an assessed need for more long-term, regular support in the workplace. Q.temp labour hire provides quality employees to businesses seeking temporary staff to assist with clearing backlogs of work, covering staff on leave, filling vacancies whilst the recruitment and selection of permanent personnel is undertaken, and providing staff on temporary special projects. Q.temp also aims to provide quality jobs for workers which can lead to long-term employment. OCTEC Limited Information Pack Employment Services page 2 of 7

3 About the Position OCTEC is seeking a number of Work for the Dole Coordinators to join our employment services team in the Nepean and Outer Western Sydney area. The positions will work across a number of OCTEC sites including Penrith, St Marys and Katoomba. Work for the Dole Coordinators are responsible for the administration, development and delivery of Work for the Dole activities. WfD Coordinators provide high quality services to host organisations and JSA Providers throughout Nepean/Outer Western Area. The role requires the ability to work independently with minimal supervision, high levels of personal motivation and highly developed interpersonal skills. The ability to work effectively with people at all levels within a work environment is also essential. Accurate records and established administrative processes must be followed and maintained to set standards. Applicants must supply the following information: Application Requirements 1. A covering letter including the name of the position(s) applied for. 2. A statement addressing the selection criteria (as detailed in the Position Description). 3. A current Resume. For additional information or to discuss position requirements further, please contact Manager Employment Services, Chris Clark, on Please see the attached Employment Privacy Notification for information regarding the privacy of your application. Please note, should you be selected for interview, you will be required to bring the names and contact information of two referees to the interview. Please send applications as soon as possible to [email protected] OCTEC Limited Information Pack Employment Services page 3 of 7

4 Probity Checks Should you be successful in obtaining employment with OCTEC, you may be required to undertake a probity check a Working With Children Check, an Australian Federal Police (AFP) Criminal Record Check, or both. The following employment will generally require both checks: if your employment is involved in delivering client services under a program funded by the Commonwealth Department of Social Services, and it is considered to child-related employment as defined by NSW Government legislation, e.g. positions in Youth Connections and Disability Employment Services. The following employment will generally require a Working With Children Check: if your employment involves client service delivery in another OCTEC youth services program; If your employment is in another OCTEC program and it is considered to child-related employment as defined by NSW Government legislation. The following employment will generally require an AFP Criminal Record Check: if your employment is involved in delivering services in aged care facilities or under a program funded by the Commonwealth Departments of Social Services or Health. If you are employed in Corporate Services, you will generally not be required to undertake a probity check. Decisions about whether a position at OCTEC requires a probity check are based on these broad guidelines. However, decisions are also made on a case by case basis by senior management with the aim of ensuring compliance with a range of contractual and legislative requirements including those specified in the Child Protection (Working With Children) Act Where there is a discrepancy between OCTEC s guidelines and the contractual or legislative requirements, the latter will prevail. OCTEC Limited Information Pack Employment Services page 4 of 7

5 Position Description Title: Responsible to: Supervises: Remuneration: Work for the Dole Coordinator Manager Employment Services None Commensurate with skills and experience Overview of Responsibilities Work for the Dole Coordinators are responsible for the administration, development and delivery of Work for the Dole activities. WfD Coordinators provide high quality services to host organisations and JSA Providers throughout Nepean/Outer Western Area. The role requires the ability to work independently with minimal supervision, high levels of personal motivation and highly developed interpersonal skills. The ability to work effectively with people at all levels within a work environment is also essential. Accurate records and established administrative processes must be followed and maintained to set standards. Duties Performance Identify and engage with new Work for the Dole places, activities and hosts Manage Work for the Dole places to ensure sufficient places for Work for the Dole participants Participate in the planning and review of services and procedures Promote WfD to the community, hosts and JSA providers Follow policies, procedures and maintain administration systems to advance quality assurance level Monitor progress against targets and take actions to address any actual or anticipated shortfall in contract performance Actively and efficiently engage with all JSA providers in the Nepean/Outer Sydney region Monitoring and Administration Maintain all records, files and contract administration Prepare activity applications Conduct and record monitoring visits for all activities Arrange and conduct interviews or information sessions for hosts and JSA providers Make site visits to hosts to ensure their commitment to the activity, encourage good work habits and ensure attendance is maintained and recorded Reporting Provide weekly reports on participants attendance, progress through activity and on the management of referrals Report on progress and operation of activities Report on achievement against targets and other matters required OCTEC Limited Information Pack Employment Services page 5 of 7

6 Workplace Health and Safety Conduct and maintain risk assessments for all activities Comply with WH&S legislation, regulations and rules Audit workplaces to ensure compliance Regulatory Compliance Monitor JSA providers to ensure an even distribution of placements across providers Ensure compliance with the Department of Employment s Work for the Dole Coordination Contract Ensure compliance with OCTEC s policies and procedures, as well as legislative requirements relating to occupational health and safety, privacy, anti-discrimination equal employment opportunity, security and record keeping Information Ensure host records are maintained Ensure skills in demand records are maintained Complete monitoring visits and reports Complete end of activity reports Prepare and submit CWC progress reports each week Selection Criteria Essential 1. Well-developed negotiation skills, oral and written communications skills and interpersonal skills 2. Ability to accurately process and maintain records and reports 3. High level computer skills understanding of Microsoft office, the Internet and 4. Ability to prioritise tasks 5. Ability to work as part of a team 6. Understanding of Workplace Health and Safety requirements 7. Current drivers licence Desirable 8. Marketing and training experience 9. Knowledge of Work for the Dole Coordination program 10. Understanding of not for profit organisations, local, state and federal government agencies 11. Understanding of the JSA service requirements Relationships Internal Manager Employment Services Other members of the site team Other staff in the region Members of the Senior Management Team Staff of other OCTEC services including Training Services and Youth Connections External Department of Employment, Centrelink, Job Services Australia providers, other Work for the Dole Coordinators Community not for profit groups Activity hosts OCTEC Limited Information Pack Employment Services page 6 of 7

7 Employment Privacy Notification Your Personal Information and Privacy The privacy of your personal information is important to us at OCTEC Limited. This statement is an outline of certain matters relating to the collection and handling of your personal information by OCTEC Limited. This statement is intended to be provided to all individual applicants for an employment or contractor position ( Applicants ) and referees. Collecting Your Personal Information The purposes for which your personal information is collected will depend on whether you are an Applicant or a referee. If you are an Applicant or referee, OCTEC Limited will collect your personal information for the purposes of receiving and assessing your or another person s application for an employment or contractor position. If OCTEC Limited does not obtain the personal information it seeks, OCTEC Limited may not be able to process the application. Using and Disclosing Your Personal Information We may disclose your personal information to the organisations described below. Where your personal information is disclosed we will seek to ensure that the information is held, used or disclosed consistently with the National Privacy Principles in the Privacy Act 1988 (Commonwealth) and other applicable privacy laws and codes. The relevant organisations are those: Involved in managing, validating or administering your application or engagement such as third party suppliers; Involved in conducting probity checks or monitoring employee conduct; Involved in the payments system including financial institutions, merchants and payment organisations; Involved in the provision and administration of insurance; Superannuation funds and the administration of your remuneration, superannuation, and our insurance; As required or authorised by law, for example, to government or regulatory bodies for purposes related to public health or safety, the prevention or detection of unlawful activities or to protect public revenue Where you have given your consent. Your personal information may also be used in connection with such purposes. Gaining Access to Your Personal Information You can gain access to your personal information. This is subject to some exceptions allowed by law. We will give you reasons if we deny access. Contact us to request access (see Contacting Us below). Contacting Us To obtain more information about how we manage your personal information, or to access your personal information, please call OCTEC Limited on OCTEC Limited Information Pack Employment Services page 7 of 7