I have attended this conference four times and have always found it to be very informative and helpful!

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1 I have attended this conference four times and have always found it to be very informative and helpful! Achieving Accreditation Educational Seminars 2011 If you re considering accreditation or want to learn more about it, come to one of our AAAHC 2011 Educational Seminars. Attendees find them well organized and very valuable Dates and Locations Boston, MA September 23-24, 2011 Seaport Boston Las Vegas, NV December 2-3, 2011 Bellagio

2 Plan on attending if you: + Seek AAAHC accreditation for your practice or organization + Need specific help on the most recent AAAHC standards and how to comply with them + Are accredited but need more information on the latest standards for your practice setting + Have new staff who will be handling the accreditation process Want to attain accred know where to start? We can help. For 30 years, the Accreditation Association for Ambulatory Health Care (AAAHC) has set the standard for accreditation in ambulatory health care. If you are contemplating accreditation for your organization, the AAAHC Achieving Accreditation seminar is the ideal place to learn practically everything there is to know about it. We ll show you how to meet the nationally-recognized AAAHC standards, how to prepare for an accreditation survey. In short, we ll take the mystery out of the whole process. AAAHC accreditation is a visible sign of your dedication to patient safety and quality care not only to those involved in health care delivery and management but also to the general public, third party payers and regulators. Almost 5,000 organizations are already realizing the benefits of AAAHC accreditation. Isn t it time your organization was one of them? About the Accreditation Association SM The Accreditation Association for Ambulatory Health Care was established in 1979 to advance and promote patient safety, quality of care and measurement of performance. A private, non-profit organization, we have developed a widespread reputation as an advocate of high-quality health care, and over a span of more than 30 years have become the leader in ambulatory health care accreditation. Improving Health Care Quality through Accreditation AAAHC is focused on providing quality accreditation programs for the ambulatory health care community. Our standards are designed and surveys conducted by health care professionals with extensive experience in the ambulatory arena. Our peer-based review system allows for a collaborative and consultative approach that is flexible and adaptable to the specific needs of any ambulatory health care organization. AAAHC accreditation is both a welcome educational experience and visible testimony of your dedication to quality patient care.

3 I have attended this conference four times and have always found it to be very informative and helpful! Becci Troutman, RN, CNOR, Nurse Manager Susquehanna Valley Surgery Center Harrisburg, Pennsylvania itation but don t What types of organizations are accredited by AAAHC? Ambulatory surgery centers Endoscopy centers Military health care clinics Plastic surgeons offices College and university health centers Immediate/urgent care centers Multi-specialty group practices Preferred provider organizations (PPOs) Community health centers Cosmetic surgeons offices Dental group practices Diagnostic imaging centers Indian health centers Lithotripsy centers Managed care organizations Medical home organizations Office-based anesthesia organizations Office-based surgery centers Oral and maxillofacial surgeons offices Single-specialty medical group practices Women s health centers And more! About the Program Achieving Accreditation is an in-depth, interactive program designed to give you the knowledge and skills you need to prepare for the actual AAAHC survey. Whether you re applying for accreditation for the first time or preparing for re-accreditation, this seminar can help you understand the applicable AAAHC standards, policies and procedures to get your organization ready for its survey. The program is led by highly-experienced AAAHC surveyors who will take you through both the standards and the survey process. Day one: A comprehensive review of the Accreditation Association core standards and how to prepare your organization to meet them. Special small group sessions focus on AAAHC quality management and improvement standards. During these sessions, you ll review sample quality improvement (QI) studies, explore QI topic selection and learn how to develop QI studies within your own organization. Day two: More small group work specific to your own practice settings. AAAHC surveyors, experienced in a variety of practice settings, will provide you with direct consultation on what you need to know to achieve compliance with the standards that specifically apply to your organization. Surveyors will also provide an overview of the accreditation process from the time of application to the on site survey. In this section, you will have the opportunity to ask specific questions, share concerns and offer feedback. By the end of the program, you will have a firm understanding of the survey process and what you need to do to attain or retain AAAHC accreditation, including how to meet all applicable standards.

4 I don t know how anyone can go through the accreditation process without attending the conference. It was extremely helpful! Laurie Barcheski, CP, CANPC, Operations Manager Anesthesia Medical Consultants PC Grand Rapids, Michigan Here s what your registration fee includes: + AAAHC Accreditation Handbook for Ambulatory Health Care (regular or Medicare version, as appropriate) (A comprehensive handbook of standards in both printed and CD-ROM formats - more than $320 in value!) + Attendance at all Achieving Accreditation seminar sessions (Please note that the My QI workshop and the National Educational Forum have separate registration fees) + Buffet breakfast, box lunch, refreshment breaks and networking reception on Friday + Buffet breakfast and refreshment breaks on Saturday Here s what you will receive: + A clear analysis of AAAHC standards by experienced AAAHC surveyors + Advice in small work groups from experts who survey settings like yours + In-depth review of quality improvement activities and programs, including analysis of sample studies + Networking opportunities with surveyors and other health care professionals seeking to achieve accreditation or preparing for re-accreditation Accommodations Boston, MA Sept , 2011 Seaport Boston Phone: Rate: $232 single/double Hotel reservation deadline: August 31, 2011 Las Vegas, NV December 2-3, 2011 Bellagio Phone: Rate: $179 single/double Hotel reservation deadline: Nov. 10, 2011 Additional hotel information can be found at by clicking on Education Programs. When making a reservation, be sure to mention the Accreditation Association for Ambulatory Health Care to receive the group rates. The number of rooms available at these rates is limited and may sell out prior to the reservation deadline. Once the room block is sold, reservations are accepted on a space and rate available basis. CNE CREDIT: 10.5 contact hours awarded to participants who successfully complete all requirements of the program. This continuing education activity was approved by the Illinois Nurses Association, an accredited approver by the American Nurses Credentialing Center s Commission on Accreditation. Improving Health Care Quality through Accreditation

5 2011 Educational Opportunities from the AAAHC Institute for Quality Improvement Following the Achieving Accreditation program, the AAAHC Institute for Quality Improvement, a non-profit subsidiary of the AAAHC, offers educational insights that will help you meet AAAHC standards related to quality improvement (QI), performance measurement and benchmarking programs. Plan on attending if you: + Want to learn more about how to develop and implement performance measurement and benchmarking activities, or evaluate the services offered by others + Need assistance choosing a QI topic and setting up a QI activity + Would like to work through the 10 elements with experienced faculty September 24, 2011: My QI Workshop The AAAHC Institute My QI workshop focuses on selecting suitable topics for QI studies and then developing and implementing studies appropriate for those topics. As a participant, you ll be in work groups, organized by practice setting, and develop appropriate QI study topics for your ambulatory organization. Our experienced faculty will guide you from QI topic selection through the AAAHC 10 elements. December 3-4, 2011: National Educational Forum* This program is designed to help ambulatory health care professionals develop an effective QI program or enhance an existing one. Whether you are just beginning to develop a program or have extensive experience implementing QI activities, the Educational Forum will help you take your QI program to the next level. Don t miss this opportunity to learn new strategies and tools that will help deliver immediate value to, and enhance overall operation of, your QI program. The benefits of the My QI Workshop include: + Using familiar topics to work through the study process step-by-step + Understanding why and how choices are made in study design, implementation and reporting + Opportunities to network and discuss QI issues for specific health care settings Techniques and tools learned at the Forum can be immediately applied to help you: + Identify practical and constructive study topics + Develop benchmarks and other performance measurement activities + Advance QI programs in your organization + Increase productivity, patient satisfaction and financial performance by using quality data *See agenda on the following page

6 2011 Program Schedule Achieving Accreditation: September and December 2-3 Friday 6:30 am 8:00 am: Registration & Buffet Breakfast 7:00 am 7:45 am: Optional Session: Preparing for a Medicare Deemed Status Survey 8:00 am 8:15 am: Welcome & Conference Overview 8:15 am 9:30 am: Review of AAAHC Core Standards Break 9:45 am 12:15 pm: Review of AAAHC Core Standards (continued) 12:15 pm 1:30 pm: Box Lunch 12:30 pm 1:15 pm: Optional Session 1: Facilities and Environment: Medicare Deemed Status Optional Session 2: Chapter 27: Medical Home 1:30 pm 2:30 pm: Review of AAAHC Quality Management & Improvement Standards Break - Move to Breakout Groups 2:45 pm 5:15 pm: Work Groups: Review and discuss QI studies by Practice Setting 5:15 Networking Reception Saturday 7:00 am 8:30 am: Buffet Breakfast 7:15 am 8:15 am: Optional Session: Ask the APIC Expert: Answers to Your Questions on Infection Prevention and Control 8:30 am 10:15 am: Work Groups by Practice Setting (continued) Break 10:30 am 12:00 pm: Work Groups by Practice Settings (continued) Adjournment Elective programs conducted by the AAAHC Institute for Quality Improvement My QI Workshop September 24, 2011 Saturday 1:30 pm 4:00 pm: My QI Workshop Presented by the AAAHC Institute for Quality Improvement (See previous page for details.) National Educational Forum December 3-4, 2011 Saturday 1:00 pm 1:15 pm: Introduction and 2011 Innovations in Quality Improvement Award Presentation 1:15 pm 1:45 pm: Quality Overview 1:45 pm 2:45 pm: Presentations by the 2011 Innovations in Quality Improvement Award Winners Break 3:15 pm 5:15 pm: Work Groups: Tools and Techniques for Immediate Impact 5:15 pm: Networking Reception Sunday 7:30 am 8:15 am: Buffet Breakfast 8:15 am 11:30 am: Work Groups (continued) Adjournment Don t miss these optional sessions: 1. Preparing for a Medicare Deemed Status Survey 2. Facilities and Environment: Medicare Deemed Status 3. Chapter 27: Medical Home 4. Ask the APIC Expert Visit for more information.

7 2011 Program Registration Form Space in each program is limited. Early registration is recommended. Registrations are accepted on a first come, first served basis. Be sure you receive confirmation of your registration from AAAHC before making travel arrangements 1. Please select Boston, MA September 23-24, 2011 Las Vegas, NV December 2-3, Determine registration fees September Early Bird Registration Fee By August 31 Regular Registration Fee Achieving Accreditation $685 $785 My QI Workshop presented by the AAAHC Institute for Quality Improvement $150 $150 December Early Bird Registration Fee By Nov. 10 Regular Registration Fee Achieving Accreditation $685 $785 National Educational Forum presented by the AAAHC Institute for Quality Improvement $550 $650 Combined programs $990 $1, Provide details for each registrant Two registrants per form (Additional copies can be downloaded from Achieving Accreditation MY QI Workshop (Sept. only) National Educational Forum (Dec. only) Both Achieving Accreditation and National Educational Forum (Dec. only) $ $ $ $ $ TOTAL Name and Credential(s) $ $ $ $ $ Name and Credential(s) Attendee 1 (Required) Attendee 2 (Required) AAAHC has two Handbooks available: One with Medicare references and one without. Which Handbook version would you like to receive as part of your program materials? (For more information and detailed descriptions of the Handbooks please visit o Medicare o Non-Medicare If attending the AAAHC Institute National Educational Forum in December, please indicate what you consider to be your level of QI expertise: Attendee 1: o Level I (basic) o Level II (advanced) Attendee 2: o Level I (basic) o Level II (advanced) 4. Provide organization information Organization Name Organization Specialty Please specify the setting in which you work (e.g. ASC, office-based surgery, student health etc.) 5. Provide payment information I have enclosed a check/money order in the amount of $ Payable to: Accreditation Association for Ambulatory Health Care 5250 Old Orchard Road, Suite 200, Skokie IL Please charge my credit card in the amount of $ Card Number Expiration Date Security Code Cardholder Name (please print) Cardholder Signature Cancellations and substitutions There is a cancellation fee of $125 per registrant. Registrants unable to attend may send an alternate without a fee. Registrants sending an alternate must notify the AAAHC in writing prior to the first day of the program for which they are registered. I have read and accept the terms and conditions of AAAHC as described in this registration form. Name Visa MasterCard American Express Discover Address Signature Date City State Zip Phone Contact Name (if different from registrant) Contact Phone Please fax completed form to AAAHC at 847/ Americans with Disabilities Act: If you need any of the auxiliary aids or services identified in the Americans with Disabilities Act in order to attend this program, please let us know. If you have questions about registration, call

8 2011 Upcoming AAAHC Achieving Accreditation Seminars 2011 Dates and Locations Boston, MA September 23-24, 2011 Las Vegas, NV December 2-3, /11/25M 5250 Old Orchard Road, Ste. 200 Skokie, Illinois Non-Profit Organization U.S. Postage PAID Permit No. 198 Evanston, IL See Inside for details of AAAHC Achieving Accreditation Seminars (and additional educational opportunities from the AAAHC Institute for Quality Improvement)