Insurance Restoration Consultants, Inc.
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1 Insurance Restratin Cnsultants, Inc. Experts in Cmmercial & Residential Restratin and Repairs Pittsburgh * Central PA * Philadelphia Philadelphia: 130 Suth State Street, Suite 205, Springfield PA Office #: (484) *** Fax #: (610) Website: General Manager Statement As General Manager fr Insurance Restratin Cnsultants, Inc., I am qualified thrugh my training and experience t make detailed determinatins f damages related t structural insurance accidental claims as well as determinatins f wrkmanship, life expectancy and design vs. weather related incidents and t prvide estimates fr damages. I accept a special respnsibility t prvide un-biased pinins and determinatins t prperty wners, businesses, legal prfessinals and insurance cmpanies alike. I am cmmitted t prviding the highest standards with cmplete integrity t prvide each and every custmer, legal prfessinal and the insurance industry with detailed assessments, evaluatins and determinatins f claims referred t me. Very truly yurs, Frank Panic Frank Panic General Manager/Cnsultant Certified Restrer #214 Water Restratin Technician #15442
2 Cnsultant Prfessinal Backgrund and Credentials 2 Since 1984, I have been actively engaged in varius aspects f the cnstructin and restratin industry. While I acquired the majrity f my training n the jb, I have als received training frm the prfessinal staff at the Natinal Institute f Disaster Restratin (NIDR), a divisin f the natinally recgnized trade rganizatin f the Assciatin f Specialists in Cleaning and Restratin (ASCR nw and hereafter referred t as Restratin Industry Assciatin (R.I.A.) In February 2013, I cmpleted a six week Management Develpment Prgram at Nrthamptn Cmmunity Cllege fr Leadership & Executive Develpment. In 2011, I gained my Water Restratin Technician Certificatin thrugh the IICRC. In 2010, I became an EPA Certified Lead Renvatr. In 2008, I cmpleted an RIA Spnsred Mld Refresher Curse. In 2006, My Structural Drying Prgram was apprved by the Pennsylvania Insurance Cmmissin fr use as cntinuing educatin credits fr Insurance Adjusters. In 2006, My Structural Drying Prgram was apprved by the Texas Insurance Cmmissin fr use as cntinuing educatin credits fr Insurance Adjusters. In 2006, I became the Structural Drying trainer fr Melln Certified Restratin teaching all emplyees in prper techniques and methds in Structural Drying and Water Mitigatin. In 2005, I cmpleted Vrtex Drying System certificatin thrugh Chuck DeWald Drying Institute Industrial Drying Equipment, Desiccant Dehumidifier Intrductin. In 2002, Melln Certified Restratin received the NARI, Remdeling Leadership Cnference Big 50 Award. In 2001, I attended Mld Remediatin Wrker and Supervisr Training, Mid-Atlantic Envirnment Hygiene Resurce Center, University City Science Center (MEHRC). In 1997, Melln Certified Restratin received the Cunty Chamber f Cmmerce Small Business f the Year award. In 1993, I attended ASCR s (nw and hereafter referred t as Restratin Industry Assciatin R.I.A.) Certified Restrer curse and received the designatin Certified Restrer. A Certified Restrer is a prfessinal craftsman qualified by experience and expert training t engage in all aspects f cnstructin. As a Certified Restrer, I prmise t uphld the fllwing cde f ethics as set frth by ASCR: 1. I will prepare my estimates at a fair price. 2. I will limit the scpe f my estimates t the damage invlved, as I perceive it. 3. I will nt knwingly prepare an estimate fr mre r less than the restratin required withut s stating in my estimates. 4. I will nt enter int an agreement with prperty wners, insurance adjusters r subcntractrs t give r receive rebates r cmpensatin nt specified in my estimates.
3 3 5. I will nt discuss my prices with a cmpetitive bidder while bidding is pen. 6. I will nt enter int any secret agreements t d mre wrk fr the same price, nr will I charge a lesser rate fr the wrk dne than the rate quted in my estimate. 7. I will keep abreast f new research and develpment in fire, water, smke and ther related damage restratin s as t give my custmer the benefit f the mst effective techniques available. 8. I will keep adequate jb csts and administer my cmpany s affairs with accepted business and accunting prcedures. 9. My estimates and pinins will reflect my best prfessinal judgment and nthing else. In 1992, I earned a Fire and Smke Restratin Technician certificatin thrugh the Institute f Inspectin Cleaning and Restratin Certificatin (IICRC). Emplyment Histry Since June 1, 2013 I have been a General Manager/Cnsultant with Insurance Restratin Cnsultants, Inc. Insurance Restratin Cnsultants is a cnsulting cmpany servicing Insurance cmpanies, Insured, legal prfessinals and businesses alike. As a Cnsultant, I am respnsible fr: 1. Inspecting prperties t make determinatins f: 1. Cause f lss 2. Prper v imprper wrkmanship 3. Wear and tear v wind, strm, ice, snw, water damage 2. Inspecting prperties t prvide: 1. Structural/cntent scpe evaluatins 2. Cmparable pricing 3. Wrking with Insurance cmpanies and all prfessinals assciated with each claim t reach an unbiased and amicable reslutin t any and all utstanding issues relating t claim. 4. Wrking with vendrs/subcntractrs t btain fair pricing and quality prducts. 5. Keeping accurate recrds f all billable hurs/items fr each claim. 6. Taking phtgraphs f each prperty claim fr submissin t client. 7. Prperly perating all cmpany equipment, cmputers, etc. t mre efficiently and accurately cmplete tasks. 8. Cmpleting all cmpany-training seminars. Frm , I was emplyed by Melln Certified Restratin in Yeadn, PA as a Vice President and Branch Manager. I was respnsible fr verseeing ur peratins and estimating staff t ensure cmpliance with Melln Certified Restratin standards, verseeing prductin staff t ensure quality, timely cmpletin f restratin prjects, perfrming appraisals fr insurance cmpanies, meeting with prperty wners t establish scpe f damage t prperty, evaluating claims t determine cst and time t restre prperty t pre-lss cnditin, preparing estimates and frwarding cpies t required parties, cst analysis fr database price changes, maintaining relatinships with adjusters, agents and prperty wners, develping new business, implemented training curses fr new emplyees, and nging training fr current persnnel. During this time I als handled large lss prjects in excess f a millin dllars bth frm the estimating and claims settlement phase t als being actively invlved in the recnstructin / restratin phase. Frm 1987 t 1989, I was emplyed by Melln Certified Restratin in Yeadn, PA as a Freman/Carpenter. I was respnsible fr management f cnstructin crews, material rdering,
4 4 wd framing, metal stud framing, drywall hanging and finishing, trim wrk, hanging windws, drs, siding, and capping. Frm 1984 t 1987, I was emplyed by Melln Certified Restratin in Yeadn, PA as a Cnstructin/Restratin Technician. I was respnsible fr restring prperty within a required time, utilizing mst effective methds t restre prperty, and interacting with the prperty wner. In 1982, I graduated frm Flcrft Vcatinal Technical Schl with cmpletin f curses in drafting and design and basic architecture. I als graduated frm Yeadn High Schl in 1982 with curses in general studies. Prfessinal Affiliatins Restratin Industry Assciatin (RIA) Natinal Institute f Disaster Restratin (NIDR) Water Lss Institute (WLI) Carpet & Uphlstery Cleaning Institute Institute f Inspectin Cleaning and Restratin (IICRC) Pennsylvania Claims Assciatin (PCA) Philadelphia Lss Cnference Suth Jersey Claims Assciatin Delaware Cunty Chamber f Cmmerce Small Business Assciatin f Delaware Valley Pennsylvania Insurance Department f Cntinuing Educatin and Pre-licensing Prgram Instructr Expert Testimny / Witness Matters Legal r Expert File Michael Kuders V. Civic Prperty & Casualty Cmpany Yung V. SFF & CC Truck Insurance Exchange Gldberg, Karen State Farm & Jhnathan Ebbeler V. American Prfessinal Chimney Sagnelli V. Fremst Insurance Cmpany Spinelli V. Allstate Insurance Wilkinsn V. Selective Insurance Bukwski V. Allstate Insurance Stewart V. Advcate Public Adjusters, Shannn Bellamy, Chsen Restratin, Miltn E. Mre American Bankers Ins. V. Elizabeth T. Frank Trust Adams V. Klb Electric Cmpany Galsnsky V. Allstate Insurance Girdan V. Selective Insurance DeSant, Gary V. Allstate
5 Appraisals / Umpire Matters 5 Wenger, Patricia Erie Insurance Bsevich, Marie AAA Insurance Thmas, Shelly AAA Insurance Callahan, Edward and Sandra Ann Lititz Mutual Reading Cycles, Inc. Whitepine Insurance Singletary, Walter J. Erie Insurance Cley, Stephen Erie Insurance Littlejhn, Michael Erie Insurance Wallace, Thedre State Farm Insurance Phyrillas, Anastasis Erie Insurance Fincchi, Frank and Bsc, Jessica Erie Insurance Smith, Ainswrth AAA Insurance Gaimber, Carl Erie Insurance Jnes, Darlene AAA Insurance Educatin and Certificatins As a Cnsultant fr Insurance Restratin Cnsultants, I have acquired and cntinue t acquire prfessinal training in all aspects f the cnstructin industry and have received the designatins, Certified Restrer (CR) and Water Restratin Technician (IICRC). Very truly yurs, Frank Panic Frank Panic General Manager/Cnsultant Certified Restrer #214 Water Restratin Technician #15442
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