Insurance Restoration Consultants, Inc.

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1 Insurance Restoration Consultants, Inc. Experts in Commercial & Residential Restoration and Repairs Pittsburgh * Central PA * Philadelphia 1035 Executive Drive; Suite A Gibsonia, PA Office #: Fax #: Website: Consultant Statement As a professional consultant for Insurance Restoration Consultants, Inc., I am qualified through my training and experience to make detailed determinations of damages related to structural insurance accidental claims as well as determinations of workmanship, life expectancy and design vs. weather related incidents and to provide estimates for damages. I accept a special responsibility to provide un-biased opinions and determinations to property owners, businesses, legal professionals and insurance companies alike. I am committed to providing the highest standards with complete integrity to provide each and every customer, legal professional and the insurance industry with detailed assessments, evaluations and determinations of claims referred to me. Very truly yours, Consultant Certified Restorer #517 Certified Graduate Remodelor # 1132 Certified Mold Remediator # 0293 IICRC Water Damage Technician Commercial Drying Specialist ITC Level 1 Thermographer HAAG Certified Commercial and Residential Roof Inspector #

2 Consultant Professional Background and Credentials 2 Since 1986, I have been actively engaged in various aspects of construction, specializing in remodeling/building with an emphasis in trouble shooting and custom work. In March of 2012, I attended the HAAG Roofing Inspector courses and obtained my Residential and Commercial HAAG Certification. In 2011, I attended IICRC s Commercial Drying Specialist course and received the designation of Fire & Smoke Restoration, Water Damage Restoration and Commercial Drying Specialist. In 2010, I attended BAMP s Certified Renovator Course to receive the designation of EPA Renovator for lead renovations. In October of 2010, I attended Infrared Training Center and received the designation of Level I Thermographer. In 2007, I attended IICRC s Fire and Smoke Restoration (SRT) course to receive the designation of SRT (Smoke Restoration Technician). I have successfully completed this course and passed the SRT exam. In 2006, I attended Xactimate Estimating Training regarding all facets of utilizing Xactimate s estimating program with additional in-company training in In 2004, I attended ASCR s (now and hereafter referred to as Restoration Industry Association R.I.A.) Certified Restorer s course to receive the designation of Certified Restorer. I have successfully passed this course and received the designation, Certified Restorer. A Certified Restorer is a professional craftsman qualified by experience and expert training to engage in all aspects of restoration and to uphold the following Code of Ethics as set forth by R.I.A.: 1. I will prepare my estimates at a fair price. 2. I will limit the scope of my estimates to the damage involved, as I perceive it. 3. I will not knowingly prepare an estimate for more or less than the restoration required without so stating in my estimates. 4. I will not enter into an agreement with property owners, insurance adjusters or subcontractors to give or receive rebates or compensation not specified in my estimates. 5. I will not discuss my prices with a competitive bidder while bidding is open. 6. I will not enter into any secrete agreements to do more work for the same price, nor will I charge a lesser rate for the word done than the rate quoted in my estimate. 7. I will keep abreast of new research and development in fire, water, smoke and other related damage restoration so as to give my customer the benefit of the most effective techniques available. 8. I will keep adequate job costs and administer my company s affairs with accepted business and accounting procedures. 9. My estimates and opinions will reflect my best professional judgment and nothing else. In 2003, I attended R.I.A. s Certified Restoration Technician s course and received the designation of Certified Restoration Technician.

3 In 2003, I attended Firestone s BPU s (Building Products University) seminar on low-sloped, commercial roofing. 3 In 2003, I attended the Indoor Air Quality Association s (IAQA) (now and hereafter referred to as American IAQ Council) Certified Mold Remediator s course and received certification and the designation, Certified Mold Remediator. As a Certified Mold Remediator, I am qualified to provide mold remediation techniques and mold remediation services. In 2002, I attended several NAHB courses and received the designation, Certified Graduate Remodelor, which included Certificates in: Quality Construction Customer Service Project Management on site and off site Construction contracts and laws Business Accounting and Job Cost Business Management Design, Build As a Certified Graduate Remodeler, I agree to abide by and support the following objectives: 1. To conduct my business affairs with professionalism and skill. 2. To provide the best remodeling value possible. 3. To protect the consumer through the use of high quality materials and remodeling practices backed by integrity and service. 4. To meet all of my financial obligations in a responsible manner. 5. To comply with the sprit and letter of my business contracts and manage all of my employees, subcontractors and suppliers with fairness and honesty. 6. To keep informed regarding public policies and other essential information, which affect my business interests and those of the building industry as a whole. 7. To comply with the rules and regulations prescribed by law and government agencies for the health, safety and welfare of the community. 8. To provide timely response to items covered under warranty. 9. To seek to resolve any controversy which I may become involved in through a non-litigation dispute resolution mechanism. 10. To not attempt to injure with malicious intent, either directly or indirectly, the professional reputation, prospects, practice or employment of another Remodeler. 11. To support and abide by the decisions of the Association in promoting and enforcing this Code of Ethics.

4 Expert Testimony / Witness Matters 4 Legal or Expert File Kukurin Contracting v. Hudac Sisca, Edward Sale v. Siding Surgeons State Auto Insurance v. Betters McArdle Arbitration Tygard v. Ryan Homes Fitzmaurice Legal Forum Beaver County Allegheny Butler County Washington County Appraisal / Umpire Matters Ciarlone, Gail Employment History Since 2001, I have been a Consultant with Insurance Restoration Consultants, Inc. Insurance Restoration Consultants is a consulting company servicing insurance companies, Insured and Businesses alike. As a consultant, I am responsible for: 1. Inspecting properties to make determinations of: a. Cause of loss b. Proper v improper workmanship c. Wear and tear v wind, storm, inc, snow, water damage 2. Inspecting properties to provide: a. Structural/content scope evaluations b. Comparable pricing 3. Working with Insurance companies and all professionals associated with each claim to reach an unbiased and amicable resolution to any and all outstanding issues relating to claim. 4. Working with vendors/subcontractors to obtain fair pricing and quality products. 5. Keeping accurate records of all billable house/items for each claim 6. Taking photographs of each property claim for submission to client. 7. Properly operating all company equipment, computers, etc., to more efficiently and accurately complete tasks. 8. Completing all company training seminars. From 1997 to 2000, I was self-employed as a general contractor specializing in various forms of residential and commercial, construction, building and remodeling. My self-employment enabled me to receive hands on experience in conducting construction, building and remodeling practices, in

5 preparing estimates and to be responsible for the company s sales, marketing, and accounting practices. 5 From 1995 to 1996, I was a subcontractor for NES, which specialized in concrete forms and carpentry for commercial buildings. From 1991 to 1994, I was a roofing mechanic and crew chief for Quality Roofing on residential and commercial buildings. From 1988 to 1990, I was employed by Lample Landscaping. I was responsible for constructing retaining walls and decks, installing waterfalls, lawns and drainage systems From 1986 to 1987, I was an Apprentice for Loughery s Remodeling. Education and Certifications As a Consultant for Insurance Restoration Consultants, I have acquired and continued to acquire professional training in all aspects of the construction industry and have received the designations, Certified Restorer (CR), Certified Mold Remediator (CMR), Certified Graduate Remodelor (CGR), Smoke Restoration Technician (SRT), IICRC Water Damage Technician, Commercial Drying Specialist (CDS), HAAG Certified Residential Roof Inspector, HAAG Certified Commercial Roof Inspector and Level I Thermographer. My future acquisitions will include Certified Chimnologist. Very truly yours, TÇwÜxã XA f{âàç Consultant Certified Restorer #517 Certified Graduate Remodelor # 1132 Certified Mold Remediator # 0293 IICRC Water Damage Technician Commercial Drying Specialist ITC Level 1 Thermographer HAAG Certified Commercial and Residential Roof Inspector #

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