ServiceWorks: Cloud Services from Kelway

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2 ServiceWorks: Cloud Services from Kelway Not cloud but real IT The economies the cloud represents are compelling: predictable costs, more agile IT, faster response to business demands and elastic scalability. But getting to the detail of how to actually realise this can be complex. Cloud has been talked up so much, by so many people it s difficult to separate the fact from the fiction and understand how to drive true value from the potential. Public, private, on-premise, off-premise and hybrid are terms liberally bandied around in the world of cloud often incorrectly and out of context, adding to the confusion and frustrating those looking to harness its potential. As far as we re concerned cloud is really just another word for your IT. It is another way to get the applications and services important to your organisation to the people that need them, supported by a flexible commercial model. Whilst peripheral services like test and development will happily exist in the cloud, the game-changing opportunity is to deliver genuine production IT that is at the heart of how you operate. It is as real as any method you currently use to achieve this, but with all of the benefits that made you curious about cloud in the first place. It sounds simple, but it need not be any more complicated. Key Features State-of-the-art infrastructure we invested a full year s profit in our platform Highest levels of resilience up to % uptime guarantee Highest levels of physical and logical security Real-time monitoring and data available on performance of your service through a user-friendly portal Simple billing and relevant contract durations Technology independent only the best is used in our platform Defined by simplicity ServiceWorks is Kelway s cloud services business. Underpinned by an established managed platform and powered by three world-class data centres we specialise in moving business critical IT services to the cloud. ServiceWorks is defined by simplicity. We will help you go from where you are today, to the cloud in the fewest possible steps, providing unrivalled flexibility to choose how much of your IT you are ready to move and enabling you to take advantage of all the economies it has to offer. Our platform has been built from the ground up using only the very best technology components to create a world-class platform to deliver your IT services from. Importantly, it is live and ready for use today not built on demand, allowing us to commit to an accurate cost even though every requirement is unique. This makes for practical contracts, common sense billing and relevant durations, built for real business. Straightforward to deliver we can stand up services in minutes, or discover and migrate full IT environments within just a few weeks, providing the perfect foundation to begin transforming the way IT supports your organisation. Complete transparency, the result of real-time performance metrics delivered via our user-friendly portal also means working with ServiceWorks and managing consumption is effortless. Working alongside many of the world s leading technology vendors we have integrated various complementary cloud services with our own core products. Together this creates truly best-of-breed solutions.

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4 With age comes wisdom We have been delivering cloud services for over a decade. During this time we have gained vast experience and believe we stand apart from other cloud services providers, having heard the real-world attitudes, challenges and frustrations of our customers surrounding cloud. This input has defined the characteristics of the services we provide and platform we have built, enabling us to make your move to the cloud really straightforward. In fact there are only three simple steps: 1. Discover your environment we look at what you have today and then propose something comparable or superior on ServiceWorks. 2. Build your environment we quickly ingest your data and stand up your services. The result is an enhanced infrastructure no longer on-premise. 3. Transform your environment on our platform and in the cloud, you can begin to innovate. We ll consult with you on your objectives and how IT really needs to perform to give a competitive advantage. Importantly, services can be live in minutes, with full IT environments migrated in just a few weeks, providing the perfect foundation to begin transforming the way IT supports your organisation. Key Benefits We solve the dilemma of how to start using the cloud Make moving to and using a cloud service simple Based upon a mature platform - 10 year heritage in cloud services Move to the cloud quickly, services can be live in minutes Full IT environments migrated in just a few weeks; we have done this many times and know how to do it Supported by a first-class team highly personalised one-to-one focus, all UK-based Ensure data sovereignty data stored on UK mainland Greatest levels of visibility and control through our user-friendly portal Share in a premium platform built without compromise Enjoy a platform created to deliver genuine production workloads Control and transparency Moving to the cloud doesn t mean you have any less control over your environment. Through the ServiceWorks portal you have complete visibility of how your service is functioning. Explore a host of commercial indicators as well as technical markers to evaluate our performance. With tools at your fingertips to drill into your service as required, you can choose to know as much, or as little about your infrastructure as you need. Furthermore, through the same console you ll be empowered to provision resources, scale your service and modify systems as you see fit, safe in the knowledge your very own dedicated team of Kelway experts are ready to support you wherever necessary. Try it for yourself What we offer is real, is here today and is available to you. To prove it we want you to put us to the test. We invite you to try ServiceWorks for free for 90 days. There are no strings attached, simply tell us which service you would like to trial. For your free 90 days trial, call us today:

5 A cloud with a silver lining So many cloud service providers are remote, faceless organisations. On the contrary, all of our services are delivered from facilities and by personnel based in the UK and every customer is supported by a team of experts who are a phone call away. We pride ourselves on a personalised, friendly service where you will come to know the people supporting your IT and working on your behalf. Common sense building blocks Compute Backup Assure Collaboration Security Select the compute footprint best suited to your needs to rapidly provision new workloads and services Ultimate data protection for both physical and virtual server workloads Disaster recovery to ensure your business remains operational in the event of a disaster Cloud based enterprise collaboration, instant messaging, voice, video and PBX breakout Securely and reliably connect to the platform according to your precise needs Login Flash Colocation Local Desktop Complement Office365 wth identity management services in the cloud High performance, low latency storage complete with guaranteed quality of service Host your infrastructure in one or more of our world-class datacentres A robust, enterprise-class platform for remote or distributed computing needs Flexible secure remote desktop services With great customers comes great responsibility We re trusted to faultlessly deliver the IT of some of the biggest brands and most respected organisations in the world. See it for yourself Perhaps you would like to see where it all happens? We regularly host customers at our Data and Service Operation Centres to give substance to the services we have built and the infrastructure you will be sharing in. To book your visit, get in touch. To learn more about ServiceWorks Compute or the wider ServiceWorks portfolio contact us via: Telephone: Online: kelway.com

6 Our transition to Kelway ServiceWorks was seamless. After a difficult experience with our incumbent it was refreshing to work with a team who were proactive and delivered a resilient and flexible cloud service which our organisation desperately needed - IT Manager, Maxxium Kelway s mixture of flexibility & technical capability is exactly how Centrica Storage wants to operate as a business, and Kelway s deployment made such an important step forward feel effortless - CIO, Centrica From a single provider we have a compelling cloud platform, comprehensive managed services and the resilience befitting a highly scientific organisation - IT Director, Unilabs Working closely with Kelway s solutions architects, we designed the best combination of the existing ServiceWorks platform mixed with bespoke elements such as the security systems required by Abacus. We also benefited from the integration of support and management services, which together have made it incredibly easy for Abacus to hit the ground running. - CIO, Abacus Our Awards & Partnerships

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