G U U D I O D L I C N G E H Y T O U H R G U W O A R H Y T

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1 T E H N G O U C L O U D G U I D I H Y G R U O R H T Y A W

2 THE CLOUD ISN T A BUZZWORD ANY MORE. It s evolved, matured and has substance. Many businesses are at a point where they re aware of the benefits associated with the cloud but don t necessarily have a team of cloud architects at their disposal to assist with the migration to and general management of a cloud platform. That s why we re here. We re a Manchester-based cloud consultancy. We work with digital and creative agencies, online retailers, app developers and content publishers that need excellent technical expertise and first class customer service. We re completely provider-independent, so you can be assured we ll design, build, maintain and manage your cloud setup in the way that s most appropriate for your websites or applications. We are Steamhaus. Guiding your way through the cloud.

3 About_Us About_Us We re a small but perfectly formed team who have worked at the forefront of the hosting industry for an average of around a decade each. Our collective skills complement and reinforce each other providing an extremely sturdy foundation to build upon. We re committed to delivering exceptional service, and being transparent at all times. Being hosting-agnostic allows us to design and deliver a service that isn t restricted by a particular environment. The time is upon us where large-scale public cloud hosting is becoming as mainstream as dedicated server hosting. It frees us from following the standard process of having a hosting platform first and offering support as an afterthought. We ve worked closely together from as early as 2006 and created a team that is well-respected within the Manchester hosting industry. In 2015, we realised that things had moved on and there was a need for a new type of cloud hosting consultancy, one that was service-led, trustworthy and effective. At Steamhaus we go further than traditional management packages; we manage the operating system and your website or application as well, ensuring there s no grey area of responsibility. We work with you to understand your applications and code, working in sync with your business objectives and providing a cost-effective, highly available and scalable hosting solution.

4 AT STEAMHAUS WE BUILD AND MAINTAIN CLOUD-BASED HOSTING SOLUTIONS THAT ARE HIGHLY- AVAILABLE, SCALABLE AND COST- EFFECTIVE

5 About_Us About_Us AUTO-SCALING Having an environment that automatically expands and shrinks to meet demands means you won t spend money on resources when it s not necessary. HIGH AVAILABILITY/FAULT TOLERANCE Buzzwords we hear thrown around a lot, we can design solutions to be highly available at all levels, spreading resources across multiple datacentres based on availability and recovery objectives. GLOBAL PRESENCE If your customers are spread across the world, we can architect a solution where your site or application is simultaneously served from multiple datacentres around the world. This means fast load times regardless of the user s location. WHETHER YOU RE CLOUD-CURIOUS OR A FULL-ON CLOUD FANATIC, WE LL HELP YOU EMBRACE THE FULL POWER OF THE CLOUD CONTINUOUS CODE DELIVERY INFRASTRUCTURE AS CODE PERFORMANCE AND UPTIME MONITORING BACKUPS, PATCHES AND SECURITY UPDATES We can create environments that allow your development and operations teams to collaborate, enabling faster and more successful code deployments, reducing time to market with new features. It also means that should a deployment not be successful, it can be reverted back quickly and simply. Templating and scripting your server builds, rather than deploying them from scratch (the old way) means that deploying a new webserver, application server, etc, only takes a few minutes. This ensures immediate and simple replacement of any failing components of your solution and allows for quick expansion when needed. Our cloud architects team will design and implement a monitoring strategy, both at server and application level. We ll respond to service failures and check for others proactively, identifying detrimental code changes before they have a chance to impact performance. Our team of experts are always at hand, day and night. We ll ensure your server is setup to obtain the latest OS and application security patches, including emergency patching if vulnerabilities are found. We ll also make sure the relevant backup strategy is in place across your entire solution.

6 Services Services Let Steamhaus become your full AWS operations team. Whether you want to migrate to AWS or you re already using it, our AWS certified cloud architects will become part of your team, without the expense or hassle of employing them directly. We ll look after the operations and day-to day running of your account, monitor your servers 24 7 with 15 minute response to emergencies, and help you with architecture automation, config management and deployment automation. Think of it like our Managed SysOps product but with the added extras that enable you to take full advantage of what AWS has to offer. This will allow your website or application to expand and contract automatically to match demand, allowing for a cost-effective yet powerful solution. Spend more time running your business and not managing your servers. We ll look after the day-to-day management of your servers, including 24 7 monitoring with 15 minute response to emergencies. We ll proactively patch your operating system with security updates. As part of this package you get a number of credits for ad-hoc situations like moving a site to a new server, setting up web applications or performing a security audit. It means there will never be hidden charges when you need a little more help from us. We can look after servers hosted with us, with another hosting company, or on a public cloud like AWS. THE PHILOSOPHY OF SYSOPS IS MONITOR, MANAGE, MAINTAIN

7 Services Devops is a philosophy that combines Development, Operations and Quality Assurance. Companies that incorporate DevOps practices get more done by deploying code far more frequently, accurately and successfully. If you re looking to embrace DevOps within your organisation, our Managed DevOps service will provide you with the people that you need, the tools to automate your environment, and all the monitoring and adhoc help you d expect from a company like Steamhaus. Our Managed DevOps package builds on the features of AWS Management, but with the added extras that are needed to fully embrace the principles of DevOps. The end result: faster and more accurate code deployment, allowing you to bring new features to market quicker and more confidently than your competitors. Services Steamhaus comprises full-stack engineers, with a wealth of experience designing, building and maintaining some of the largest and most complex cloud and network infrastructures nationwide. If you ve got complex requirements that don t fit into a particular package, or you have a one-off project that doesn t require ongoing assistance, let Steamhaus guide your way through the cloud. From large public cloud deployments on OpenStack, to autoscaling high traffic infrastructure on AWS we ve done it all. It s this level of experience that sets us apart from other consultancies and hosting companies.

8 Hosting Hosting As a consultancy, we ve taken a completely different approach to a traditional hosting company. We ve partnered with large-scale public cloud operators, like AWS, Google Cloud and Azure. These environments seem easy to learn but are difficult to master. A wellarchitected public cloud solution can provide real peace of mind, knowing that demand will always automatically be met. By harnessing the full features of the public cloud, powerful solutions can be built that are fault tolerant, geographically diverse, and instantly scalable. STEAMHAUS IS YOUR KINSHIP IN THE CLOUD The way we do things at Steamhaus means that a partner program is more than a commission on referrals. It s a full partnership where we work with you to help gain and keep clients. There are times when using a largescale public cloud may not be the most suitable platform for your website or application. There may also be situations where you re not quite ready to take that next step. We created SteamCloud for these very occasions. Our cloud platform has been built with the best hardware and a well thoughtout network topology, based on years of experience with virtualisation in a hosting company environment. We created it using VMware, the industry leader in virtualisation. This means that resilience and high-availability is built right into the infrastructure. You ll have the confidence of knowing we re looking after everything, from server hardware right through to support. To us you re not just another number; with us it s a KINSHIP. Our partnership approach is perfect for creative and digital agencies, online retailers, app developers and online content publishers. Basically anyone who needs to concentrate on what they do best, rather than getting tied up with their server infrastructure. We re steadfastly passionate about working with agencies, and that s why we ve built KINSHIP, our partner program especially crafted for those customers. The KINSHIP programme enables agencies to refer clients to Steamhaus. But it also helps to build stronger relationships with our clients and our clients customers in order to maintain a consistently high level of service.

9 GUIDING YOUR WAY THROUGH THE CLOUD Working with Steamhaus removes the stress and dramatically reduces the cost of hiring a cloud architect of your own. More importantly, Steamhaus has multiple certified architects/engineers. This means collectively, there would be more technical skill than hiring a single member of staff, who would cost more in the first place. GET IN TOUCH Have a new project in mind? Want to enhance your current solution? Let s talk. UNIFORM RESOURCE LOCATOR STATIC TELEPHONE ELECTRONIC MAIL hello@steamhaus.co.uk LOCATION Fourways House, 57 Hilton Street Manchester, M1 2EJ