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1 Broadband & Convergence Services & Technology Format: Classroom or Live on Web Duration: 3 Days or 5 x 3Hr Virtual Classroom Highlights Key Trends explored before focusing squarely on Fixed Line Broadband as an enabler for Convergence Analysis based on real data from Informa Telecoms & Media Research Team Includes focus sessions that highlight the operator viewpoint and initiatives in each of the key service areas - Fixed, Mobile, Broadband Data, Convergence, Content and TV Puts the technology at the forefront of the business model ensuring an excellent all-round appreciation of nextgeneration developments within the industry Comprehensive and thorough analysis of the major technology challenges Includes exercises that ensure participants are fully engaged and progressing Telephone: +44 (0)

2 Programme Summary Operators have focused on maximising revenues and profits from traditional telco services, based on well-known technologies that have developed and evolved over many years. However, new technologies are rapidly changing the business and strategic landscape, leading operators and their competitors to redefine the customer proposition. This in turn has massively disrupted the competitive landscape, leading to additional risk and greater uncertainty. The long-term roll of the operator is being redefined and re-focused, and many are now adopting a clearer strategy around convergence - offering a mix of service types in a comprehensive package that uses fixed and mobile broadband, as well as a greater focus on content, to underpin the customer proposition. In this programme we explore fixed broadband and how it can be deployed in order to support the business, including technologies, capabilities & limitations, and relative costs. We develop a thorough understanding of broadband technology - including capabilities, limitations, major features, and deployment options. This programme also looks at the major technology trends that are shaping the telecoms environment, including the use of IP technology; the introduction and deployment of LTE; advances in Fixed Line technology; convergence; and the latest trends in both network infrastructure and service delivery (such as NFV and over-the-top service delivery). The interactive sessions focus on the role of technology and highlight the key enablers for success. Data from the Informa Telecoms Research Team is used to back-up ideas and discussions. Case studies are used throughout to illustrate best practice. Programme Benefits We go beyond traditional telco thinking, allowing participants to: assess current trends in telecoms technologies; identifying and analysing those technologies that present a solid basis for growth and development - but focusing primarily on Fixed Broadband opportunities recognise significant developments within the competitive environment - providing an opportunity to mitigate risk and develop technology initiatives that keeps the organisation ahead Based on Real Data and Analysis: Discussions are partly based on real data from the Informa Telecoms & Media (ITM) research team - the leading provider of business intelligence to global telecoms and media markets. With 65 analysts, researchers and journalists across 14 countries, the aim is to provide actionable, strategic advice and forecasts on all aspects of converging mobile, fixed, entertainment and IT markets. ITM Customers include major blue-chip vendors, operators, and regulators in addition to key players from the financial and content communities. Copyright Informa Telecoms & Media 2

3 Outcomes and Competency Development The delegate will be better able to: Engage more effectively in discussions on the organisation s technology roadsmap in terms of broadband technology adoption and development Help ensure key technology initiatives are given the right focus and resources to maximise value creation More confidently assess and analyse: the overall impact of new broadband technologies Deployment Options Convergence Options Identify the key technology initiatives and business opportunities that the telco should focus on to maximise ROI Contribute more effectively to their specific areas of operation, with a greater degree of innovation and commercial acumen Coordinate business initiatives with a more holistic approach, taking full account of the capabilities and advantages that broadband technology delivers Work more effectively with other functions within the organisation through a greater understanding of broadband capabilities Content Day 1: Key Trends and Broadband Access Strategy Key Industry Trends and Industry Outlook This initial session explores the major areas of development and evolution within the telecoms industry. It highlights how the ever-changing customer proposition / experience is enabled and underpinned by technology. Technology is analysed in terms of competitive advantage and the overall business model. This module provides the context for the rest of the programme. The Changing Business Environment Customer proposition trends The impact of Over the Top Services (including Voice) Cost Control and KPIs Key Areas of Technology Development Access - Fixed, Mobile, WiFi Core Evolution Service Delivery, Content Delivery Key Technology Enablers IP, IMS, Policy Control & Charging / Advanced Billing, NFV & SDN Digital Services - M2M, Cloud, Entertainment, Industry Verticals, Payments, Advertising, The changing role of the Telco Innovation and Building Value Telco Transformation Initiatives Group Discussion Exercise (30 mins): Defining the Telco in Positioning for a sustainable business Fixed Broadband Services & Supporting Technologies Fixed Network Access Evolution The Local Loop - DSL Technologies Bonding Vectoring & Omega DSL Fibre and FTTx Passive Optical Networks GPON, EPON, PtP and Beyond Ethernet in the First Mile (EFM) Cable Technologies - DOCSIS, HFC Case Studies - Fixed Access Broadband Copyright Informa Telecoms & Media 3

4 Content Day 2: Convergence - Fixed & Mobile Mobile Broadband Services & Supporting Technologies Next Generation Mobile Access: 3G W-CDMA, HSPA/+, LTE & LTE Adv Effect of smartphones & connected devices Wi-Fi Connectivity and Wi-Fi Offload Femto Cells - 3G/4G in the home LTE Features, Capabilities and Criteria Infrastructure / Architecture of LTE / SAE Heterogeneous Networks & Small Cells LTE Planning and Deployment Options Mobile Deployments of LTE Fixed & Nomadic Deployments Case Studies - Successful LTE Deployments Team Exercise (30 mins): Developing Technology for New Business Models - Focusing on your own Organisation Convergence - of Services & Technologies Convergence and the Core Network Core Network Evolution Delivering Services over IP Service Delivery - Voice Over IP, Service Platforms, and Content Policy Control and Next-Gen (IP) Billing Cloud services and Cloud Technology The Fully Converged Network The Role of IT Transformation, NFV & SDN Case Studies - Successful Convergence Team Exercise (30 mins): Developing Technology for New Business Models - Focusing on your own Organisation Day 3: Role of the Telco Delivering TV Services and Content Technologies for Delivering TV The Competitive Landscape The Technologies Available OTT TV vs IPTV Mobile TV Content Delivery Networks Cloud Services Case Studies - Delivering TV - The Options Focus & Opportunities - Broadband Key trends reviewed Key Strategic Issues for Operators Technology Opportunities Standards Reviewed Cloud Opportunities for Telcos Principles of Transformation in Telecoms Business Transformation Case Studies Team Discussion Exercise (45 mins): Developing the Broadband Technology Strategy Copyright Informa Telecoms & Media 4

5 Delivery Options We can customise your company-specific programme to incorporate or focus on a range of topic areas. You will be guided by our experienced training developers, who will ensure that we produce and deliver a course that exactly matches your needs. We are happy to tailor the programme to use a number of delivery options: Classroom (face-to-face) - Take a course off the shelf or work with us to produce a customised programme to meet the exact needs of your business and employees. Distance Learning - Study at your own pace with our range of fully supported and university accredited distance learning programmes Virtual Classroom - Get the benefits of high quality, interactive instructor led training online without the associated travel costs Blended Training - Allows you to build programmes that are engaging, interactive and keep participants motivated and progressing On-going Competency Development - Maximise the training through a range of competency development and assessment tools PACE Enabled Our programmes are PACE Enabled a training method that optimises both training value and student engagement. It delivers highly efficient competency development that is focused squarely on practical application in the work place. It is simple in concept and comprises four key elements; Preparation Pre-course preparation in order to hit the ground running Application Applied Learning that focuses on practical application in order to maximise both training value and student engagement Consolidation Post-course continuing competency development, access to resources, access to tutors and on-going support Experience An outstanding end-to-end training experience designed to develop competences as effectively as possible Our Faculty Structure Our training programmes are delivered worldwide as part of the training and development plans of many large operators, vendors, and service providers. To ensure we fully meet the training needs of the industry, we have split our portfolio into specific faculties that reflect the required competencies: Faculty of Telecoms Business Business training is tailored to the telecoms industry and range from the intensive 5-day Telecoms Mini MBA programme to specialist leadership and marketing training. Faculty of Technology and Engineering Covering a multitude of technologies these courses range from overviews aimed at non-technical staff to in-depth engineering training. Distance Leaning Our comprehensive suite of Distance Learning programmes provide an excellent opportunity to expand your knowledge. School of LTE & Advanced Communications Brings together the very latest technologies in a single integrated training structure University Accreditation Some of our programmes have been accredited by, and are offered in partnership with the University of Derby Corporate; a UK-based university highly acclaimed in the area of employer engagement. They are at the forefront of the drive to integrate highly focused industry -led training with the academic rigor and quality control of university-based education. Our comprehensive Advanced Telecoms Management Series (ATMS) have been accredited at Level 7 (Post- Graduate), with our extensive suite of Distance Learning at Level 4 (Undergraduate Level). We would be happy to discuss extending accreditation (and university qualifications for the participants) to tailored ATMS or programmes based on our Distance Learning modules. Although accreditation is specific to these programmes, the work we do with the University of Derby enable us to develop and apply best practice across our portfolio. Further Details (0) Informa Telecoms Academy Mortimer Street London W1T 3JH United Kingdom Copyright Informa Telecoms & Media 5

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