ILM Level 4 Diploma in Principles of Leadership and Management

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1 Transforming skills, careers and lives. ILM Level 4 Diploma The Institute of Leadership & Management (ILM) is the UK s largest management body. ILM combines industry-leading qualifications and specialist member services. Best Practice Training & Development Ltd is a leading ILM Approved Centre. We deliver a range of ILM courses - either in your workplace or by distance learning. The following pages contain course information. For further information or to discuss this course in more detail, please contact Best Practice on info@bestpractice.uk.com

2 Institute of Leadership & Management ILM Level 4 Diploma Who is this qualification for? The Level 4 Diploma and Management is designed to develop aspiring middle managers and first line managers. Learners build core skills in middle management and can access a wide range of optional study areas to help them gain specific management skills to suit their needs. This qualification also forms part of the ILM Level 4 Management Apprenticeship. Benefits for individuals Gain the knowledge to support your middle management role Take control of your personal development Understand change in the workplace Build positive and productive relationships at work Get a nationally recognised qualification. Benefits for employers Motivated middle managers with proven ability to perform Managers who can assess and improve their development Better communication and collaboration in teams Flexible choice of units customise the qualification to suit your organisation. The core of this qualification builds up the key leadership and management knowledge needed by today s middle managers. There are four mandatory units two looking at fully understanding the management role and developing relationships, one covering how to manage personal development and the final mandatory unit builds skills in managing and implementing change within the organisation. Plus there is a wide selection of optional units to build management skills in variety of areas such as managing risk, planning and allocating work or managing improvement. Progression This qualification will provide progression opportunities to other qualifications such as: ILM Level 5 NVQ Diploma in Management and Leadership ILM Level 5 Diploma ILM Level 5 Award, Certificate or Diploma in Leadership. Qualification overview Qualification title and number Credit value Structure ILM Level 4 Diploma in Principles of Leadership 601/4235/2 37 Two hours induction At least nine hours tutorial support Four mandatory units (27 credits) 10 credits from Groups 1, 2 or /ILML4DPLM/V1/0814 MKD/QCL4/016

3 ILM Level 4 Diploma Rules of combination Four mandatory units (total credit value of 27) 10 credits from Groups 1, 2, or 3 Overview of units Mandatory Understanding the Management Role to Improve Management Performance Managing Personal Development Managing and Implementing Change in the Workplace Understanding and Developing Relationships in the Workplace Group Planning and Leading a Complex Team Activity Managing Equality and Diversity in Own Area Managing Risk in the Workplace Delegating Authority in the Workplace Developing People in the Workplace Developing Your Leadership Styles Understanding Financial Management Management Communication Managing the Analysis of Secondary Data Managing a Healthy and Safe Environment Managing Meetings Managing Marketing Activities Data Collection and Analysis to Justify Management Decision Making Motivating People in the Workplace Solving Problems by Making Effective Decisions in the Workplace Understanding the Organisational Culture and Context Understanding Work in Contemporary Society Budgetary Planning and Control Interpreting Financial Statements to Assess Organisational Performance Using Financial Ratios Understanding the Importance of Marketing for an Organisation Using Quantitative Methods to Solve Management Problems Understanding the Economics of the Marketplace Developing Individual Mental Toughness Understanding the Macro Economic Environment Developing a Culture to Support Innovation and Improvement Group Solving Problems and Making Decisions Understanding Innovation and Change in an Organisation Planning Change in the Workplace 3 2 9

4 Group Planning and Allocating Work Writing for Business Contributing to Innovation and Creativity in the Workplace Understanding Customer Service Standards and Requirements Giving Briefings and Making Presentations Understanding Leadership Understand How to Establish an Effective Team Understanding How to Motivate to Improve Performance Developing Yourself and Others Understanding Conflict Management in the Workplace Understanding Stress Management in the Workplace Understanding Discipline in the Workplace Understanding Recruitment and Selection of New Staff in the Workplace Understanding the Induction of New Staff in the Workplace Understanding Training and Coaching in the Workplace Understanding Quality Management in the Workplace Understanding Organising and Delegating in the Workplace Managing Workplace Projects Understanding Health and Safety in the Workplace Understand the Organisation and its Context Understanding Performance Management Understand Costs and Budgets in an Organisation Understand How to Manage the Efficient Use of Materials and Equipment Understanding the Communication Process in the Workplace Understanding Negotiation and Networking in the Workplace Understand How to Lead Effective Meetings Understanding Workplace Information Systems Understanding Marketing for Managers Understanding Support Services Operations in an Organisation Understanding Sustainability and Environmental Issues in an Organisation Understanding Procurement and Supplier Management in the Workplace Understand How to Manage Contracts and Contractors in the Workplace Understanding Incident Management and Disaster Recovery in the Workplace Understanding Security Measures in the Workplace Understanding How to Manage Remote Workers Understanding Good Practice in Workplace Coaching Understanding Good Practice in Workplace Mentoring Leading and Motivating a Team Effectively Group 3 continued Managing Improvement Making a Financial Case Developing Critical Thinking *Credit value. **Guided learning hours.

5 ILM Level 4 Diploma Group 3 continued Leading Innovation and Change Managing Individual Development Managing Stress and Conflict in the Organisation Understanding the Organisational Environment Understanding Organisational Culture and Ethics Managing Customer Relations Managing for Efficiency and Effectiveness Managing Projects in the Organisation Managing Resources Managing Information Managing Recruitment Managing Work Analysis Analysing and Interpreting Statistics to Inform Management Decisions Understanding the Management of Facilities Making Professional Presentations Developing and Leading Teams to Achieve Organisational Goals and Objectives Assessing Your Own Leadership Capability and Performance Managing Own Continuing Professional Development Becoming an Effective Leader Improving and Maintaining the Organisation s Environmental Performance Managing Remote Workers Partnership Working Understanding Governance of Organisations Knowledge and Information Management Understanding the Skills, Principles and Practice of Effective Management Coaching and Mentoring *Credit value. **Guided learning hours. Learning resources There is a range of materials available to support ILM qualifications through our online portal, Walled Garden, and the ILM website. Contact us to find out more. ILM membership ILM membership brings access to a wide range of online resources, news and information that have been specially selected to support management learning and development. It s the ideal way to help learners get the most from their ILM programme and support their management career. Visit for more information. Our ethos Our qualifications combine innovative design with a strong focus on workplace performance, we believe this delivers well-rounded managers with a proven ability to perform to the required standards. Contact ILM The ILM Customer Service Team is dedicated to providing the very best in customer care. If you need guidance on any aspect of leadership and management development, whether at an individual or organisational level, contact ILM. T E customer@i-l-m.com 8625/ILML4DPLM/V1/0814 MKD/QCL4/016