Level 3 Certificate in Community Justice ( )

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1 Level 3 Certificate in Community Justice ( ) Qualification handbook QCA Number 500/1868/1 February 2008 Version 1.0

2 About City & Guilds City & Guilds is the UK s leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry level to the highest levels of professional achievement. With over 8500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes City & Guilds, ILM (the Institute of Leadership & Management) which provides management qualifications, learning materials and membership services, NPTC which offers land-based qualifications and membership services, and HAB (the Hospitality Awarding Body). City & Guilds also manages the Engineering Council Examinations on behalf of the Engineering Council. Equal opportunities City & Guilds fully supports the principle of equal opportunities and we are committed to satisfying this principle in all our activities and published material. A copy of our equal opportunities policy statement is available on the City & Guilds website. Copyright The content of this document is, unless otherwise indicated, The City & Guilds of London Institute 2007 and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and learners studying for City & Guilds qualifications may photocopy this document free of charge and/or include a locked PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching learners working towards a City & Guilds qualification, or for internal administration purposes learners may copy the material only for their own use when working towards a City & Guilds qualification The Standard Copying Conditions on the City & Guilds website also apply. Please note: National Occupational Standards are not The City & Guilds of London Institute. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. Publications City & Guilds publications are available on the City & Guilds website or from our Publications Sales department at the address below or by telephoning +44 (0) or faxing +44 (0) Every effort has been made to ensure that the information contained in this publication is true and correct at the time of going to press. However, City & Guilds products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time. City & Guilds cannot accept liability for loss or damage arising from the use of information in this publication. City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0) F +44 (0)

3 Level 3 Certificate in Community Justice ( ) Qualification handbook February 2008 Version 1.0 Level 3 Certificate in Community Justice ( ) 1

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5 Level 3 Certificate in Community Justice ( ) 3

6 Contents 1 About this document 6 2 About the qualification Aim of the qualification The structure of the qualification Sources of information and assistance 17 3 Candidate entry and progression 19 4 Centre requirements Centre, qualification and fast track approval Resource requirements Registration and certification Quality assurance 24 5 Course design and delivery Initial assessment and induction Recommended delivery strategies Data protection, confidentiality and legal requirements Learning and support resources 28 6 Relationships to other qualifications Links to National Occupational Standards and N/SVQs Relationship to previous versions of the qualification Summary of assessment requirements 31 8 Units About the units The units 36 Unit 001 Orientation to community justice 37 Unit 002 Orientation to drug and alcohol services 41 Unit 003 Inter-agency working 45 Unit 004 Ethics, values and diversity 50 Unit 005 Employment rights and responsibilities within the community justice sector 55 Unit 006 Principles and structures of community safety and crime reduction 60 Unit 007 Engage and consult with communities, networks and community groups 65 Unit 008 Assessing substance misusers 69 Unit 009 Support and interventions for substance misusers 73 Unit 010 The impact of crime on victims survivors and witnesses of crime 77 Unit 011 The provision of initial support for victims, survivors and witnesses of crime 82 Unit 012 Principles of assessment, within community justice 86 Unit 013 Factors influencing criminal and antisocial behaviour 90 4 Level 3 Certificate in Community Justice ( )

7 Unit 014 The influence of development and childhood experiences on the behaviour of children and young people 94 Unit 015 The social context of community justice 98 Unit 016 Communication, relationships and managing conflict in the community justice context 102 Unit 017 Supported housing 106 Unit 018 An introduction to crime and criminology 111 Unit 019 Protecting individuals from abuse, in the community justice context 116 Unit 020 Criminal law and procedure 121 Unit 021 Using information to inform practice in community justice 125 Unit 022 Mentoring with offenders 129 Unit 023 Gathering and using information for audit purposes 133 Unit 024 Secure the physical environment 137 Unit 025 Planning for interventions in substance misuse 141 Unit 026 Working with vulnerable or intimidated victims, survivors and witnesses of crime 145 Unit 027 Establishing support relationships with victims, survivors and witnesses of crime 149 Unit 028 Engaging children and young people in positive activity 153 Unit 029 Introduction to effective practice in youth justice services 157 Unit 030 Working with children and young people in secure environments 162 Unit 031 Harm reduction in the context of substance misuse 166 Unit 032 Working with children and young people affected by substance misuse Assignments Accreditation, national frameworks and qualification level descriptors 227 Appendix 1 Obtaining centre and qualification approval 228 Appendix 2 Summary of City & Guilds assessment policies 229 Appendix 3 Funding 231 Level 3 Certificate in Community Justice ( ) 5

8 1 About this document This document contains the information that centres need to offer the following qualification Qualification title City & Guilds QCA accreditation number qualification number Level 3 Certificate in Community Justice /1868/1 This document includes details and guidance on: centre resource requirements candidate entry requirements information about links with, and progression to, other qualifications qualification standards and specifications assessment requirements. 6 Level 3 Certificate in Community Justice ( )

9 2 About the qualification 2.1 Aim of the qualification This Level 3 Certificate in Community Justice has been designed for those working in statutory and non-statutory agencies in the Community Justice field in the areas of Probation, Victim Support, Community Safety, Youth Justice and Drug and Alcohol Services. The units that comprise this qualification are written using the underpinning knowledge and understanding that underpin the following Level 3 Community Justice National Occupational Standards Work with offending behaviour Work with victims, survivors and witnesses Community Safety Youth Justice and Drug and Alcohol National Occupational Standards. This qualification is suitable for those who do not have access to an NVQ but who wish to gain a valuable qualification which will help them gain employment in the Community Justice area. It also forms the Technical Certificate for the Modern Apprenticeship in Community Justice (further details are given in Section of this handbook). Accreditation details This qualification is accredited by the Qualifications and Curriculum Authority at Level 3 of the NQF. For further details about accreditation, national qualification frameworks and level descriptors please refer to Appendix 1. Level 3 Certificate in Community Justice ( ) 7

10 2 About the qualification 2.2 The structure of the qualification This section provides information about the structure of the qualification Qualification structure QCA unit reference City & Guilds unit number Unit title Y/500/ Orientation to community justice D/500/ Orientation to drug and alcohol services H/500/ Inter-agency working within the community justice sector K/500/ Ethics, values and diversity within the community justice sector M/500/ Employment rights and responsibilities within the community justice sector T/500/ Principles and structures of community safety and crime reduction A/500/ Engage and consult with communities, networks and community groups F/500/ Assessing substance misusers J/500/ Support and interventions for substance misusers L/500/ The impact of crime on victims survivors and witnesses of crime F/500/ The provision of initial support for victims, survivors and witnesses of crime J/500/ Principles of assessment, within community justice L/500/ Factors influencing criminal and antisocial behaviour R/500/ The development and behaviour of children and young people, within the community justice sector Y/500/ The social context of community justice D/500/ Communication, relationships and managing conflict in the community justice context H/500/ Supported housing: planning and reviewing requirements of users K/500/ An introduction to crime and criminology M/500/ Protecting individuals from abuse, in the community justice context T/500/ Criminal law and procedure K/500/ Using information to develop effective practice in community justice M/500/ Mentoring with offenders T/500/ Gathering and using information for audit purposes, within crime reduction 8 Level 3 Certificate in Community Justice ( )

11 A/500/ Secure the physical environment for community safety J/500/ Planning for interventions in substance misuse L/500/ Working with vulnerable or intimidated victims, survivors and witnesses of crime R/500/ Establishing support relationships with victims, survivors and witnesses of crime Y/500/ Engaging children and young people in positive activity D/500/ Introduction to effective practice in youth justice services R/500/ Working with children and young people in secure environments Y/500/ Harm reduction in the context of substance misuse D/500/ Working with children and young people affected by substance misuse Candidates must successfully complete the 5 mandatory units and 3 optional units from each of the following pathways Pathways Level 3 Certificate in Community Safety and Crime Reduction ( ) Mandatory units All 5 of the following units QCA unit reference City & Guilds unit number Unit title Y/500/ Orientation to community justice H/500/ Inter-agency working within the community justice sector K/500/ Ethics, values and diversity within the community justice sector T/500/ Principles and structures of community safety and crime reduction A/500/ Engage and consult with communities, networks and community groups Optional units and 3 of the following units QCA unit reference City & Guilds unit number Unit title M/500/ Employment rights and responsibilities within the community justice sector F/500/ Assessing substance misusers J/500/ Support and interventions for substance misusers L/500/ The impact of crime on victims survivors and witnesses of crime F/500/ The provision of initial support for victims, survivors and witnesses of crime Level 3 Certificate in Community Justice ( ) 9

12 J/500/ Principles of assessment, within community justice L/500/ Factors influencing criminal and antisocial behaviour R/500/ The development and behaviour of children and young people, within the community justice sector Y/500/ The social context of community justice D/500/ Communication, relationships and managing conflict in the community justice context H/500/ Supported housing: planning and reviewing requirements of users K/500/ An introduction to crime and criminology M/500/ Protecting individuals from abuse, in the community justice context T/500/ Criminal law and procedure K/500/ Using information to develop effective practice in community justice M/500/ Mentoring with offenders T/500/ Gathering and using information for audit purposes, within crime reduction A/500/ Secure the physical environment for community safety J/500/ Planning for interventions in substance misuse L/500/ Working with vulnerable or intimidated victims, survivors and witnesses of crime R/500/ Establishing support relationships with victims, survivors and witnesses of crime Y/500/ Engaging children and young people in positive activity D/500/ Introduction to effective practice in youth justice services R/500/ Working with children and young people in secure environments Y/500/ Harm reduction in the context of substance misuse D/500/ Working with children and young people affected by substance misuse Level 3 Certificate in Work with Victims, Survivors and Witnesses ( ) Mandatory units All 5 of the following units QCA unit reference City & Guilds unit number Unit title Y/500/ Orientation to community justice H/500/ Inter-agency working within the community justice sector K/500/ Ethics, values and diversity within the community justice sector L/500/ The impact of crime on victims survivors and witnesses of 10 Level 3 Certificate in Community Justice ( )

13 crime F/500/ The provision of initial support for victims, survivors and witnesses of crime Optional units and 3 of the following units M/500/ Employment rights and responsibilities within the community justice sector T/500/ Principles and structures of community safety and crime reduction A/500/ Engage and consult with communities, networks and community groups F/500/ Assessing substance misusers J/500/ Support and interventions for substance misusers J/500/ Principles of assessment, within community justice L/500/ Factors influencing criminal and antisocial behaviour R/500/ The development and behaviour of children and young people, within the community justice sector Y/500/ The social context of community justice D/500/ Communication, relationships and managing conflict in the community justice context H/500/ Supported housing: planning and reviewing requirements of users K/500/ An introduction to crime and criminology M/500/ Protecting individuals from abuse, in the community justice context T/500/ Criminal law and procedure K/500/ Using information to develop effective practice in community justice M/500/ Mentoring with offenders T/500/ Gathering and using information for audit purposes, within crime reduction A/500/ Secure the physical environment for community safety J/500/ Planning for interventions in substance misuse L/500/ Working with vulnerable or intimidated victims, survivors and witnesses of crime R/500/ Establishing support relationships with victims, survivors and witnesses of crime Y/500/ Engaging children and young people in positive activity D/500/ Introduction to effective practice in youth justice services R/500/ Working with children and young people in secure environments Y/500/ Harm reduction in the context of substance misuse D/500/ Working with children and young people affected by substance misuse Level 3 Certificate in Community Justice ( ) 11

14 Level 3 Certificate in Work with Offending Behaviour ( ) Mandatory units All 5 of the following units QCA unit reference City & Guilds unit number Unit title Y/500/ Orientation to community justice H/500/ Inter-agency working within the community justice sector K/500/ Ethics, values and diversity within the community justice sector J/500/ Principles of assessment, within community justice L/500/ Factors influencing criminal and antisocial behaviour Optional units and 3 of the following units M/500/ Employment rights and responsibilities within the community justice sector T/500/ Principles and structures of community safety and crime reduction A/500/ Engage and consult with communities, networks and community groups F/500/ Assessing substance misusers J/500/ Support and interventions for substance misusers L/500/ The impact of crime on victims survivors and witnesses of crime F/500/ The provision of initial support for victims, survivors and witnesses of crime R/500/ The development and behaviour of children and young people, within the community justice sector Y/500/ The social context of community justice D/500/ Communication, relationships and managing conflict in the community justice context H/500/ Supported housing: planning and reviewing requirements of users K/500/ An introduction to crime and criminology M/500/ Protecting individuals from abuse, in the community justice context T/500/ Criminal law and procedure K/500/ Using information to develop effective practice in community justice M/500/ Mentoring with offenders T/500/ Gathering and using information for audit purposes, within crime reduction A/500/ Secure the physical environment for community safety J/500/ Planning for interventions in substance misuse L/500/ Working with vulnerable or intimidated victims, survivors and 12 Level 3 Certificate in Community Justice ( )

15 witnesses of crime R/500/ Establishing support relationships with victims, survivors and witnesses of crime Y/500/ Engaging children and young people in positive activity D/500/ Introduction to effective practice in youth justice services R/500/ Working with children and young people in secure environments Y/500/ Harm reduction in the context of substance misuse D/500/ Working with children and young people affected by substance misuse Level 3 Certificate in Youth Justice ( ) Mandatory units All 5 of the following units QCA unit reference City & Guilds unit number Unit title Y/500/ Orientation to community justice H/500/ Inter-agency working within the community justice sector K/500/ Ethics, values and diversity within the community justice sector J/500/ Principles of assessment, within community justice R/500/ The development and behaviour of children and young people, within the community justice sector Optional units and 3 of the following units M/500/ Employment rights and responsibilities within the community justice sector T/500/ Principles and structures of community safety and crime reduction A/500/ Engage and consult with communities, networks and community groups F/500/ Assessing substance misusers J/500/ Support and interventions for substance misusers L/500/ The impact of crime on victims survivors and witnesses of crime F/500/ The provision of initial support for victims, survivors and witnesses of crime L/500/ Factors influencing criminal and antisocial behaviour Y/500/ The social context of community justice D/500/ Communication, relationships and managing conflict in the community justice context H/500/ Supported housing: planning and reviewing requirements of users K/500/ An introduction to crime and criminology Level 3 Certificate in Community Justice ( ) 13

16 M/500/ Protecting individuals from abuse, in the community justice context T/500/ Criminal law and procedure K/500/ Using information to develop effective practice in community justice M/500/ Mentoring with offenders T/500/ Gathering and using information for audit purposes, within crime reduction A/500/ Secure the physical environment for community safety J/500/ Planning for interventions in substance misuse L/500/ Working with vulnerable or intimidated victims, survivors and witnesses of crime R/500/ Establishing support relationships with victims, survivors and witnesses of crime Y/500/ Engaging children and young people in positive activity D/500/ Introduction to effective practice in youth justice services R/500/ Working with children and young people in secure environments Y/500/ Harm reduction in the context of substance misuse D/500/ Working with children and young people affected by substance misuse Level 3 Certificate in Drug and Alcohol Services ( ) Mandatory units All 5 of the following units QCA unit reference City & Guilds unit number Unit title D/500/ Orientation to drug and alcohol services H/500/ Inter-agency working within the community justice sector K/500/ Ethics, values and diversity within the community justice sector F/500/ Assessing substance misusers J/500/ Support and interventions for substance misusers Optional units and 3 of the following units M/500/ Employment rights and responsibilities within the community justice sector T/500/ Principles and structures of community safety and crime reduction A/500/ Engage and consult with communities, networks and community groups L/500/ The impact of crime on victims survivors and witnesses of crime 14 Level 3 Certificate in Community Justice ( )

17 F/500/ The provision of initial support for victims, survivors and witnesses of crime J/500/ Principles of assessment, within community justice L/500/ Factors influencing criminal and antisocial behaviour R/500/ The development and behaviour of children and young people, within the community justice sector Y/500/ The social context of community justice D/500/ Communication, relationships and managing conflict in the community justice context H/500/ Supported housing: planning and reviewing requirements of users K/500/ An introduction to crime and criminology M/500/ Protecting individuals from abuse, in the community justice context T/500/ Criminal law and procedure K/500/ Using information to develop effective practice in community justice M/500/ Mentoring with offenders T/500/ Gathering and using information for audit purposes, within crime reduction A/500/ Secure the physical environment for community safety J/500/ Planning for interventions in substance misuse L/500/ Working with vulnerable or intimidated victims, survivors and witnesses of crime R/500/ Establishing support relationships with victims, survivors and witnesses of crime Y/500/ Engaging children and young people in positive activity D/500/ Introduction to effective practice in youth justice services R/500/ Working with children and young people in secure environments Y/500/ Harm reduction in the context of substance misuse D/500/ Working with children and young people affected by substance misuse Introductory pathways Candidates must successfully complete 2 units from each of the following pathways Level 3 Introduction to Work with Offending Behaviour ( ) QCA unit reference City & Guilds unit number Unit title J/500/ Principles of assessment, within community justice L/500/ Factors influencing criminal and antisocial behaviour Level 3 Introduction to Community Safety and Crime Reduction ( ) Level 3 Certificate in Community Justice ( ) 15

18 QCA unit reference City & Guilds unit number Unit title T/500/ Principles and structures of community safety and crime reduction A/500/ Engage and consult with communities, networks and community groups Level 3 Introduction to Work with Victims, Survivors and Witnesses ( ) QCA unit reference City & Guilds unit number Unit title L/500/ The impact of crime on victims survivors and witnesses of crime F/500/ The provision of initial support for victims, survivors and witnesses of crime Level 3 Introduction to Youth Justice ( ) QCA unit reference City & Guilds unit number Unit title J/500/ Principles of assessment, within community justice R/500/ The development and behaviour of children and young people, within the community justice sector Level 3 Introduction to Drug and Alcohol Services ( ) QCA unit reference City & Guilds unit number Unit title F/500/ Assessing substance misusers J/500/ Support and interventions for substance misusers Certificates of unit credit Certificates of unit credit (CUC) will be issued to candidates for each successfully completed unit, even if the full qualification is not attempted. Candidates who do complete a full qualification will receive, in addition to their full certificate a CUC for each unit achieved. 16 Level 3 Certificate in Community Justice ( )

19 2 About the qualification 2.3 Sources of information and assistance Related publications City & Guilds also provides the following documents specifically for this qualification: Publication Marking guide Community & Society Guidance updates fast track approval forms Available from Available from Justice & Security team Other essential City & Guilds documents There are other City & Guilds documents which contain general information on City & Guilds qualifications: Providing City & Guilds qualifications a guide to centre and qualification approval contains detailed information about the processes which must be followed and requirements which must be met for a centre to achieve approved centre status, or to offer a particular qualification. Ensuring quality contains updates on City & Guilds assessment and policy issues. Centre toolkit contains additional information on Providing City & Guilds qualifications, in a CD-ROM, which links to the internet for access to the latest documents, reference materials and templates. The Centre Toolkit is sent to centres when they receive approved centre status. It is also available from to order at an additional cost. Online catalogue contains details of general regulations, registration and certification procedures and fees. This information is also available online. Guidance Update to Community & Society centres contains updates on centre management, records, assessment and verification. For the latest updates on our publications and details of how to obtain them and other City & Guilds resources, please refer to the City & Guilds website. Level 3 Certificate in Community Justice ( ) 17

20 City & Guilds websites Website Address Purpose and content City & Guilds main website This is the main website for finding out about the City & Guilds group, accessing qualification information and publications. SmartScreen SmartScreen is the City & Guilds online learning support website. It gives registered subscribers access to qualification-specific support materials. Walled Garden The Walled Garden is a qualification administration portal for approved centres, enabling them to register candidates and claim certification online. Contacting City & Guilds by The following addresses give direct access to our Customer Relations team. Query types all learner enquiries, including requesting a replacement certificate information about our qualification finding a centre. all centre enquiries. all enquiries relating to the Walled Garden, including setting up an account resetting passwords. 18 Level 3 Certificate in Community Justice ( )

21 3 Candidate entry and progression Candidate entry requirements Candidates should not be entered for a qualification of the same type, content and level as that of a qualification they already hold. There are no formal entry requirements for candidates undertaking this qualification. However City & Guilds centres should ensure that candidates can demonstrate that they have the ability to undertake a Level 3 qualification of this type before being inducted onto this course. This includes the ability to read, interpret tasks and write assignments (written or electronic) in a legible and understandable form. Please see section 5 of this document, Course design and delivery, which offers guidance on initial assessment. Age restrictions This qualification is not approved for use by candidates under the age of 16, and City & Guilds cannot accept any registrations for candidates in this age group. Restrictions apply to candidates under the age of 18 working unsupervised with children. Centres and candidates should be fully aware of minimum age requirements in their home nation and any implications for completing assessments. Other legal considerations Candidates entering the community justice workforce may be legally required to undergo criminal record checks prior to taking up employment / workplacement. Centres, employers and placement providers will need to liaise closely with one another to ensure that any requirements for the particular area of work are fully met. As the requirements vary between sectors and countries, checks should be made with the appropriate regulatory body and / or government department in the case of any uncertainty. Progression Candidates who have successfully completed this qualification may wish to progress onto other City & Guilds qualifications. Suitable qualifications within the community justice sector include the following Level 3 NVQ in Community Justice: Work with offending behaviour Level 3 NVQ in Community Justice: Community safety and crime reduction Level 3 NVQ in Community Justice: Work with victims, survivors and witnesses Level 4 NVQ in Community Justice: Work with offending behaviour Level 4 NVQ in Community Justice: Community safety and crime reduction Level 4 NVQ in Community Justice: Work with victims, survivors and witnesses Further information on the these qualifications and other City & Guilds qualifications is available from the City & Guilds website at Level 3 Certificate in Community Justice ( ) 19

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