The Professional Body for Recruiters & HR. Certificate in the Principles of Recruitment 2013/14

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1 Certificate in the Principles of Recruitment 2013/14

2 Why IOR Professional Qualifications? The IOR is a Professional Body providing guidance, training, education & networking opportunities to those working in Recruitment & HR. It has individual routes to qualification for HR, Agency & In-House recruiters. Free Individual IOR Membership Stand Out The IOR is the only official British Institute to offer membership to both recruitment companies and individual recruiters 30,000 Recruitment & HR Professionals in the IOR Community - Be part of it Official British Institute The IOR is granted official British Institute status by the Secretary of State for Business Innovation and Skills Regulated All IOR qualifications are officially regulated IOR Members HR Professionals Internal (in-house) recruiters Agency Recruiters Apprenticeships High quality delivery and learner packs that are industry benchmarks. Standards Institute of Recruiters IOR Becomes Standards Bearer for Recruitment Qualifications and Training

3 IOR Certificate in the Principles of Recruitment Apprenticeship Technical Certificate Recruitment Apprenticeship Framework Level 3 Knowledge Qualification

4 Certificate in the Principles of Recruitment Apprenticeship Technical Certificate Part of the new recruitment apprenticeship framework is the level 3 knowledge qualification, designed to offer a robust grounding into the recruiters role. Learners also gain free individual membership of the IOR during their study period, supporting their learning and development. More about the framework The Technical Certificate forms the knowledge qualification within the UKs new recruitment apprenticeship framework. The framework has been created by the sector skills council - the Council for Administration (CFA) - with input from the Institute of Recruiters (IOR) and other stakeholders such as the Recruitment & Employment Confederation (REC). What is the Technical Certificate? The Technical Certificate in the Principles of Recruitment is a level 3 recruitment qualification created by industry experts. It provides learners with the practical knowledge and skills needed to perform the fundamental responsibilities of the modern recruitment professional. Who is it Suitable for? This certificate is suitable for those with no existing higher education qualifications, who are looking for an exciting career in recruitment, and for those already working within recruitment wishing to gain a recognised qualification. How will I Learn? The Technical Certificate in the Principles of Recruitment has been designed to be delivered to learners who are also working. Training will be delivered via online webinars which are split into handy bite sized sessions over a 6 month period. Alongside these webinars learners will also receive a comprehensive self study handbook. The handbook will provide in depth knowledge and practical exercises learners can undertake within the workplace. Once learners have successfully completed the Technical Certificate in the Principles of Recruitment, they can then go on to gain a higher qualification, such as a Level 4 apprenticeship, HNC, HND, Foundation Degree. They can also progress to any IOR Professional Certificate and Diploma in Recruitment or HR.

5 Units of Study Level 3 Certificate in the Principles of Recruitment Candidates Must Achieve All 6 Mandatory Units, Providing 26 Credits Min Credit (Mandatory Units): 26 Max Credit (Mandatory Units): 26 Min Credit (Optional Units): N/A Max Credit (Optional Units): N/A Min GLH for Qualification: 100 Max GLH for Qualification: 100 Mandatory Units Unit No. Unit Title. L CV GLH RECTC 3-5 Understanding the Recruitment Market RECTC 3-4 Understanding Recruitment Operations RECTC 3-2 RECTC 3-3 Understanding Legal & Ethical Requirements in Recruitment Understanding Relationship Management in Recruitment RECTC 3-6 Understanding the Principles of Assessing People RECTC 3-1 Understanding Sales for Recruitment Group Totals

6 Certificate Curriculum RECTC Understanding the Recruitment Market Aim - This unit aims to develop your learning and understanding of the recruitment market and influences on it. The concept of brand in recruitment is key and this unit addresses this. The History of the Recruitment Industry Recruitment Industry Standards and Professional Bodies Understanding Different Recruitment Types and Industry Sectors RECTC Understanding Recruitment Operations Aim - This unit aims to develop your understanding of the nature of the recruitment industry, recruitment business operations and finance in the recruitment industry. Understanding Targets and Commission Structures Day Planning & Time Management Understanding the Recruitment Process The Role and Responsibilities of a Recruitment Professional Top Traits of a Successful Consultant RECTC Understanding the Principles of Assessing People Aim - This unit aims to develop your understanding of the nature of the recruitment industry, recruitment business operations and finance in the recruitment industry. Understanding the Candidate Marketplace Network Building Proactive Candidate Sourcing Strategies Gaining Referrals and Business Leads from your Candidate Network Presenting your Services to Candidates and Creating Added Value Services Effective Communication within Recruitment Rapport Building Networking and Social Media Creative Advertising Understanding Assessment Tools and their use within Recruitment CV Screening Candidate Qualification Interviewing Skills Assessment Centres Essential Laws and Legislations to consider when assessing people Giving Candidate Feedback RECTC Understanding Relationship Management in Recruitment Aim - This unit aims to develop your understanding of the use of networking tools in the recruitment industry. It also addresses the development and maintenance of consultative relationships with clients and relationships with candidates. Building Consultative Relationships with Candidates and Clients Effective Communication and Rapport Building Managing the Interview to Offer Process Managing Candidate Expectations Ratio Analysis and Pre-empting Problems within the Candidate Process Gaining Candidate Commitment and Exclusivity

7 Certificate Curriculum cont. Taking an Effective Job Spec from the Client Managing Client Expectations Pre-empting Problems within the Client Process Staying in Touch with Candidates and Clients RECTC 3-1 Understanding Sales for Recruitment Aim - The aim of this unit is to understand the preparation of sales activities in the recruitment industry and the recruitment sales cycle and techniques. In this unit you will learn about the fundamental principles when preparing for sales activities focussing on achieving effective outcomes in recruitment for an organisation/client. In addition you will explore the techniques employed to achieve this and the cycle of events which are core to its effectiveness. This unit provides a basis upon which further knowledge of recruitment sales will be built and developed as you progress through your course of study. Understanding the Importance of Business Development Strategy Understanding the Brand in Recruitment Mapping your Market & Identifying Multiple Points of Contact within Prospective Companies Presenting your Service to Clients and Added Value Services Consultative V s Transactional Selling Identifying Routes to New Business Getting Past the Gatekeepers Making Sales Calls and Setting Multiple Objectives Marketing Candidates as a Way to Develop New Business Objection Handling Techniques Closing Techniques RECTC Understanding Legal and Ethical Requirements in Recruitment Aim - This unit concerns understanding the provisions of employer and employee statutory rights and related requirements and how recruitment-related law and ethical considerations affect the conduct of business in the recruitment industry. This unit provides a basis upon which further knowledge of legal and ethical concerns will be built upon and developed as you progress through your course of study. Understanding the Laws which affect the Recruitment Industry and Legislative Organisations Ensuring Legal Compliance within Recruitment Understanding Employment Law within Recruitment Agency Workers Rights Duties, Rights and Responsibilities of Employers and Employees Organisational Policies and Procedures Organisational Principles and Codes of Practice Understanding the Recruitment Compliance Cycle

8 Institute of Recruiters - IOR The Professional Body providing guidance, training, education & networking opportunities to businesses and those working in Recruitment & HR. web: call: Institute of Recruiters - IOR 2013 To re-use this information (not including logos) free of charge in any format or medium, write to: Institute of Recruiters 76 Manchester Road Manchester M34 3PS Company Reg: VAT No: or Any enquiries regarding this publication should be sent to: Institute of Recruiters 76 Manchester Road Manchester M34 3PS

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