IoT Enabled Apps: how to start, structure, scale

Transcription

1 IoT Enabled Apps: how to start, structure, scale Learnings ISS Facility Services Strategic Trends Herman Knevel, ISS Facility Services Joris Geertman, KPN Consulting

2 Agenda Learnings from ISS with IoT enabled Facility Services Recent Trends and How to Start, Structure, Scale 2

3 ISS Facilty Services Vision We are going to be the world s greatest service organisation Vision Strategy Innovation Strategy Services Provider for non-core functions Deliver services with our own staff Service experience like Singapore Airlines and Disney Unleashing the power of the human touch Innovation Demand driven service delivery Smart sensors and IoT Data analytics SMART technology 39

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5 ISS and Internet of Things Property Service Office Space Optimisation STERK ECOSYSTEEM VAN PARTNERS Hygiene Insights VOOR NEDERLAND Connected Smart Mouse Trap Benefits Reduced nr of unnecessary inspections Increased animal welfare Improved hygiene Measure usage of office Benefits spaces Office Space optimisation Ìmproved ROI on real estate based on heat maps Help knowledge workers to cooperate and find the right place and the right expertise Realtime insights in use of toilets, lavetories, soap dispensers etc Benefits Reduced nr of cleaning operation with 20% Improved hygiene Quick response on issues 5

6 1. Try, Fail, Learn 96

7 2. Data is (re)usable for many different use cases 97

8 3. Supply driven service can be complemented with demand driven services 98

9 4. Corporate structures can block innovation and development 99

10 5. Eco system of partners for Continuous Innovation 9 10

11 Agenda Learnings ISS with IoT enabled Facility Services Recent Trends and How to Start, Structure, Scale 2

12 Strategic Trends we our customers Recent Trends: 1. Convergence of IoT - Big Data Analytics - Business Apps 2. Increasing speed of developing IoT solutions: faster from PoC to production 3. An increasing demand for flexible sourcing This Requires: platform enablement of the ecosystem enterprise grade hybrid cloud solutions: public/private and mixed and an evolutionary approach: start, structure, scale 9 12

13 CONVERGENCE

14 Convergence of IoT Big Data Apps The new minimal viable product Internet of Things Data is stored, linked, analysed, made actionable Big Data Analytics Hadoop Information, actions, insights are presented Business Apps Sensors detect motion, temperature, location, etc LoRa The cloud provides the IoT, Analytics & application platform infrastructure Public-/Private-/Hybrid Cloud Mendix 9 13

15 the connected cow Health based on activity, temperature, weight, eating & sleeping patterns, etc. Improved breeding, doubled milkproduction, increased efficiency

16 9 15

17 SPEED

18 Speed is the new currency of business Companies are no longer competing against each other. They are competing against speed. Marc Benioff, CEO Davos

19 Speed: the device / ecosystem revolution From traditional telephony to the Internet of Things > 25 billion devices Smaller and cheaper sensors Faster connectivity 20 5 billion connected people New technologies and emerging standards 10 1 billion connected homes

20 LoRa is needed in the spectrum for IoT The right combination of connectivity for each scenario M2M / IoT LoRa 2G 3G 4G Copper DSL Fiber 100 1k 10k 100k 1Mb 10Mb+ 9 18

21 KPN will be the first provider offering national coverage of Lora National (outdoor) coverage in July APRIL 2016 MAY 2016 JUNE 2016 JULY

22 IoT partner ecosystem extremely fragmented hardware, software, solution providers 9 20

23 FLEXIBLE SOURCING

24 Preferred Cloud Service Model + Selection Criteria ~50% of IT decision makers prefer a hybrid cloud solution. Reasons: Prevent lock-in / Create exit strategy Local datastorage (law & regulation) Security requirements Flexibility to start, structure, scale Source: Hybrid Cloud Journey Barometer 2015, Automatisering Gids 9 21

25 Managed Hybrid Cloud CLOUD MANAGED SERVICES PROFESSIONAL SERVICES SECURITY Cloud Control Customer Interface Role-Based Access & App Factory Hybrid Cloud - Operations & Development Service Aggregation Agility, Using Standards, Continuous Development with Co-Create IaaS & PaaS IaaS & PaaS IaaS & PaaS Private Cloud CloudNL Microsoft CloudN L VMware Azure Cloud AWS Cloud Softlayer CLoud On-Premises Virtual Private Cloud Public Cloud Networking Cloud Connec t Network & Datacenter Services 22

26 START, STRUCTURE, SCALE

27 Drive Awareness, cherish your mistakes 27 7/13/2016 Can IoT Change our Lives

28 Create a Functional & Technical Architecture Security & Authentication Services Measure Connectivity Data storage & Analytics Monitor, predict & act Optimize (Business) Temperature LoRa CloudNL Analytics Costs Noise Wifi Data Services Application Services Time to market Location RFID/ Bluetooth Data Broker Reporting Services Throughput time Vibrations LAN Azure Devices Efficiency Humidity GPRS AWS.. Capacity 9 24

29 SOURCES MESSAGE BROKER PRESENTATION LAYER PAAS PAAS BIG DATA LAKE API MANAGEMENT 29 Can IoT Change our Lives 9 25

30 SOURCES MESSAGE BROKER PRESENTATION LAYER PAAS PAAS BIG DATA LAKE API MANAGEMENT

31 Remove organizational blockers 1. Quantify Business Value 2. Address Security & Privacy issues 3. Pick standards carefully 4. Determine ownership in organization 5. Select the right vendors 6. Make sure we have the right skills Source: Gartner May

32 Wrap up: start, structure, scale Together with an IoT partner ecosystem Start Experimenting by combining sensors, data and apps to create business impact Create Structure by building a platform that combines IoT, analytics and app development Achieve Scale by combining public, private, hybrid cloud capabilities 28