2 Cloud Service Topics Cloud service rollout plans vary depending on the type of cloud service SaaS, PaaS, or IaaS and the vendor. Unit Topics Identifying vendor roles and responsibilities Identifying organizational skill requirements Transitioning to live environments Preparing for incident management
3 Identifying Vendor Roles and Responsibilities Cloud service vendors extended the commonly used terms of agreement generally seen in software licenses to the cloud environment. Customers click through a predefined list of licensing options that defines the user agreement and can finish the purchase only if all terms are accepted. Trend is slowly losing power, especially when it comes to larger organizations. A key aspects of moving to the cloud is to provide data access anytime, from anywhere, on any device, as well as to be able to dynamically scale. Larger organizations understand that terms must be present in the service agreement to guarantee the delivery of those services and define what happens when the terms are not met. An important factors when deciding on cloud service vendors is the ability to negotiate the legal terms of the service agreement.
4 SLA Inclusions List of customer and the cloud service vendor roles and responsibilities including: Contract renewals Most vendors have an automatic contract renewal clause. Larger organizations tend to stay away from such contracts. Contractual protection Service-level agreement (SLA) describing the availability of services and any penalties that might be accrued in case the SLA is not met. Organizations should also look for: Protection and assurance on data access and privacy controls Documented policies on data protection Security certifications Application of rules and regulations. Insurance Rcommended to have insurance coverage in case of business interruption due to the inability of the vendor to maintain service terms. Some vendors will have insurance; others will not.
5 SLA Inclusions Data loss Data loss caused by either vendor or customer. Larger organizations tend to share the responsibility of data storage more often than smaller organizations. Ability to have an in-house copy of the data must be discussed and added to the service terms. Data location Most vendors copy the data stored across data centers in different cities Sometimes different countries. Different countries and unions have laws that govern where data can be stored. Organizations and vendors must be aware of the regional laws and ensure that they are dealt with in the terms of service. Data ownership Data stored with the vendor should be the property of the customer, not the vendor. Depending on the type of data being stored, it is necessary to protect it from being shared across other organizations and used by the cloud service vendor themselves.
6 Best Practices Terms of service needs to deal with the process of handing the data over to another vendor In case the customer decides to change vendors in the future. Harder in SaaS scenarios because the vendor hosts the applications and their data format might not be the same as a different vendor for the same service. The Cloud Industry Forum (CIF) developed a white paper in 2011 called Cloud: Contracting Cloud Services, a Guide to Best Practice that discusses the best practices for negotiating cloud services contracts; it is available at:
7 Best Practices For Negotiating A Cloud Service Contract: Choice of law Organizations looking for a cheap or standard cloud service should contract under the vendor s standard terms, including the choice of law. Other organizations should negotiate contract terms with the vendor and choose the law based on their territory coverage. Data control Vendors should disclose the list of data centers used to store the data, including backups. SLA between the vendor and the organization must also specify how backups are handled.
8 Best Practices Service availability Vendors should have documented management systems, processes, and resources. Organizations should be able to access the average available time provided by the vendors in the different layers of services offered. Consequences for not meeting the SLA must be clearly identified. Liabilities and indemnities Organizations should specify the purpose of contracting with the vendor. Unless the service adequately addresses this purpose, it is pointless to enter into the contract. Deletion of Data Vendors should maintain a copy of the data being hosted even if the customer is not paying and not able to access the data. Before data is deleted, the customer must be notified with enough time to resolve any existing disputes. Vendor responsibilities vary depending on the type of cloud service being offered.
9 Best Practices: Responsibilities SaaS vendors will have more responsibility over the service provided than PaaS vendors, and PaaS vendors will have more responsibility than IaaS vendors. Figure 9.1 shows the vendor responsibility by type of cloud service.
10 Identifying Organizational Skill Requirements Moving an application to the cloud usually means transferring technical responsibilities of all, or part, of the application to a vendor. Though technical skills are basically transferred to the vendor, they are still required at different levels. Customer may not be required to maintain expertise on the technology used to create and maintain SaaS applications, but they must understand how the applications work and their limitations.
11 Figure 9.2 shows the relationship between technical skills required by cloud service.
12 Software as a Service (SaaS) Technical skills Since the vendor maintains the application, technical skills acquired by the organization to maintain a SaaS solution are minimum. Depending on the scale of the project, organizations might have their service desk operators trained on basic usage of the SaaS solution. Yet, some SaaS providers will also provide help desk services, which should be integrated with the service desk maintained by the organization. This integration can be as simple as having service desk operators redirect calls to the vendor s support website or call center.
13 Even though most SaaS vendor provide monitoring tools and reports that show the overall availability of the service to their customers, it is important to monitor the SaaS solution from the organization s perspectives. Consider whether the new SaaS solution is replacing an existing service. You might need to migrate the existing data from the existing solution to the SaaS solution. In summary, the technical skills required by the organization to maintain a SaaS solution contracted from an outside vendor are: Basic skills on using the solution for service desk and training purposes. Monitoring skills to ensure the SaaS solution is accessible to end users. Migrate data from existing solutions to the SaaS solution.
14 Project management skills SaaS solutions are vendor developed and maintained. When acquiring a SaaS solution, you must be able to manage the implementation of the solution within your organization. Users must be trained on the new solution. If the solution replaces an existing system, data may have to be imported from the existing system into the new SaaS solution. From a project management perspective, you have to: Create and implement a training and adoption plan. Create and implement a data migration plan when required. Create and implement a pilot program.
15 Vendor Management Skills Service terms and SLAs must be negotiated with cloud vendors carefully. Going to the cloud involves trusting a vendor to keep applications running. Dealing with these vendors becomes a daily activity. With SaaS solutions specifically, you must be able to negotiate the right SLA terms and ensure that the requirements for the solution are met by the vendor s service. Once the service is in production, you must be able to communicate efficiently with the vendor on SLA monitoring metrics, problem management, and change requests. In summary, these are the actions required for vendor management when acquiring a SaaS solution: Negotiate the SLA Communicate on SLA metrics Manage expectations for changes in the system
16 Data Integration And Analysis Skills In a SaaS, data storage is done by the service provider. If you are migrating an existing application to a SaaS application, you need to work with the vendor to plan how data will be migrated. Business and financial skills Organization must be able to make a case for cloud computing and show the return on investment (ROI). Necessary to have metrics that can be used to tell if the business performance being met by an application matches the cost of keeping it in the cloud. Security and compliance management skills Organizations are regulated based on their type, type of data handled, and location. When hosting data in the cloud, an understanding of many regulations becomes extremely important. Sarbanes-Oxley (SOX) Health Insurance Portability and Accountability Act (HIPAA),.
17 Platform as a Service (PaaS) Technical skills Since the vendor will maintain the virtual operating systems, technical skills acquired by the organization to maintain a PaaS solution are directly related to the application being developed. When migrating to a PaaS solution organizations need to ensure their developers are well trained on the APIs offered by the PaaS vendor. In summary, the technical skills required to maintain a PaaS solution: Basic skills on using the solution for service desk and training purposes. Monitoring skills to ensure the PaaS solution is accessible to end users. Data migration from existing solutions to the PaaS solution. Development skills on the APIs provided by the PaaS vendor.
18 PaaS Project Management Skills Users must be trained on the new solution, and if the solution replaces an existing system, data may have to be imported from the existing system into the new PaaS solution. From a project management perspective, you have to create and implement: Training And Adoption Plans Development Plans Data Migration Plans When Required Pilot programs
19 Infrastructure as a Service (IaaS) Technical skills Include all the skills previously discussed in the PaaS section, along with the skills necessary for operating system deployment, and maintenance. In summary, the technical skills are: Basic skills on using the solution for service desk and training purposes. Monitoring skills to ensure the IaaS solution is accessible to end users. Data migration from existing solutions to the IaaS solution. Development skills on the APIs chosen by the organization. Deployment skills on the operating system, or systems, chosen by the organization. Patch management skills on the operating system, or systems, chosen by the organization.
20 IaaS Project Management Skills Users must be trained on the new solution. If the solution replaces an existing system, data may have to be migrated from existing system into new IaaS solution. From a project management perspective, you have to: Create and implement a training and adoption plan Create and implement a virtual machine deployment plan Create and implement an operating system patching plan Create and implement a development plan Create and implement a data migration plan when required Create and implement a pilot program
21 Transitioning to Live Environments The transitioning of a cloud-based application from a test environment to a live environment varies depending on the type of cloud service being used. Often SaaS applications are the easiest because they are mostly owned by the vendor. Switch from test to live does not require any changes by the customer. PaaS vendors like Microsoft and Salesforce.com provide a test environment in which virtual machines can be executed to run a cloud-based solution before moving into full production. These vendors often provide the capability needed to copy the test environment settings, including virtual machines, virtual switches, and applications to a live environment. IaaS vendors and PaaS vendors work in a similar way. However, IaaS vendors might not provide any tools for migration. Check with vendor and understand what kind of migration support is offered by its specific platforms.
22 Migration Hybrid scenarios, where the organization has a private cloud and a public cloud, deal with migration to a live environment in different ways. Choice of technology dictates how transition will occur. Organizations using Microsoft System Center and Azure can take advantage of AppController, an application used to manage and deploy services across private and public clouds based on System Center and Azure. Independent of technology and type of cloud services being used, Internet bandwidth must always be taken into account.
23 Internet Bandwidth Applications that were once accessed in the local network are now hosted in a public cloud, accessed over the Internet. Necessary to ensure that the organization has enough bandwidth to guarantee user access to the applications. Some organizations consider changing Internet service providers to be on the same network as the vendor used to host their cloud services. Decreasing number of hops between the organization and the vendor. Prioritizing applications Some routers and firewalls can use technologies such as Wide Area Application Services (WAAS) from Cisco that allow rules to be created to prioritize bandwidth usage based on the application being accessed. WAN design Depending on cost analysis, the WAN design of an organization might have to change to accommodate the traffic going over the Internet.
24 Preparing for Incident Management The Information Technology Infrastructure Library (ITIL) defines incident as Any event which is not part of the standard operation of a service and which causes, or may cause, an interruption to or a reduction in, the quality of that service. Stated ITIL objective when dealing with incidents is to restore normal operations as quickly as possible with the least possible impact on either the business or the user, at a cost-effective price. Incident management is a core process of every organization that relies on IT services. Process owned and operated by the Service Desk function in ITIL. No matter how complex an organization s enterprise architecture is, all incident management processes can be simplified, as displayed in Figure 9.3.
25 Preparing for Incident Management No matter how complex an organization s enterprise architecture is, all incident management processes can be simplified, as displayed in Figure 9.3.
26 Different incident management processes and software Each cloud vendor might have its own process for incident management. May use different systems to track incidents. Organizations must consider if their incident management software must interoperate with thevendor s incident management system. Lack of transparency Not only may the process and software used for incident management be different for each vendor, most organizations are not privy to the details of how incident management works for vendors, creating a black box. Multiple vendors Most organizations use different cloud vendors for different services. Very common to use more than one SaaS vendor and a different vendor for PaaS or IaaS.
27 Black Box Issues Escalates the black box issue because each vendor might have its own process, as shown in Figure 9.5.
28 Summary To better prepare for incident management in a cloud environment using different vendors, it is important to define clearly each vendor s service description, service- level agreement (SLA), and support agreement. Service description must be detailed and specify the service being provided by the vendor in clear and concise language to ensure that both the organization and the vendor understand what is being provided. Service-level agreement must specify the availability of the service being contracted in the service description and account for penalties if the SLA is not met as well as contain all assurances needed by the customer as discussed earlier in this chapter. Support agreement must specify who is responsible for each line of support and how data is to be integrated between the disparate systems. Organization and each individual vendor agrees upon each of these elements. Important for the organization to integrate the processes provided by each vendor with its internal incident management process to allow better control of incident management as a whole.
White Paper on CLOUD COMPUTING INDEX 1. Introduction 2. Features of Cloud Computing 3. Benefits of Cloud computing 4. Service models of Cloud Computing 5. Deployment models of Cloud Computing 6. Examples
INTRODUCTION TO CLOUD COMPUTING CEN483 PARALLEL AND DISTRIBUTED SYSTEMS CLOUD COMPUTING Cloud computing is a model for enabling convenient, ondemand network access to a shared pool of configurable computing
Planning the Migration of Enterprise Applications to the Cloud A Guide to Your Migration Options: Private and Public Clouds, Application Evaluation Criteria, and Application Migration Best Practices Introduction
IT Best Practices Series Cloud Computing Safe Harbor or Wild West? With IT expenditures coming under increasing scrutiny, the cloud is being sold as an oasis of practical solutions. It s true that many
APPENDIX D SAMPLE STATEMENT OF WORK (SOW) FOR CLOUD SERVICES Cloud Services Category DIR DATE 1 Introduction Describe the cloud services to be delivered to [Department/Agency] with regard to [Application
Creative Shorts: Twelve lifecycle management principles for world-class cloud development Foundations for optimal development on and for the cloud A Creative Intellect Consulting Shorts Report Series (ALM)
Security Issues in Computing CSCI 454/554 Computing w Definition based on NIST: A model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources
APPENDIX E SAMPLE STATEMENT OF WORK (SOW) FOR CLOUD ASSESSMENT SERVICES DIR DATE 1 Introduction Describe the cloud assessment services to be delivered to [Department/Agency] with regard to [Application
Cloud Panel Service Evaluation Scenarios August 2014 Service Evaluation Scenarios The scenarios below are provided as a sample of how Finance may approach the evaluation of a particular service offered
On Premise Vs Cloud: Selection Approach & Implementation Strategies Session ID#:10143 Prepared by: Praveen Kumar Practice Manager AST Corporation @Praveenk74 REMINDER Check in on the COLLABORATE mobile
WHITE PAPER How to choose and implement your cloud strategy INTRODUCTION Cloud computing has the potential to tip strategic advantage away from large established enterprises toward SMBs or startup companies.
DMTF TELCO WORKING GROUP ON CLOUD MANAGEMENT AND VIRTUAL NETWORK Alex Zhdankin, Cisco Systems TELCO AND NETWORKS WG THE AIM AND PURPOSE There is an increasing demand to provide unified management for the
ITIL in the Cloud Vernon Lloyd ITIL is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office www.foxit.net
What Every User Needs To Know Before Moving To The Cloud LawyerDoneDeal Corp. What Every User Needs To Know Before Moving To The Cloud 1 What is meant by Cloud Computing, or Going To The Cloud? A model
VALUE PROPOSITION FOR SERVICE PROVIDERS Helping Service Providers accelerate adoption of the cloud Partnership with Service Providers Enabling Your Cloud Services in Complex Environments Today s challenge
Public Cloud Service Agreements: What to Expect & What to Negotiate April 2013 The Cloud Standards Customer Council THE Customer s Voice for Cloud Standards! Provide customer-led guidance to the multiple
1 Have We Really Understood the Cloud Yet? Plethora of Definitions Hype? Range of Technologies and business models What really clicks in the Cloud? Pay per use no capex only opex! Meet seasonal loads elasticity
Steps to Successful Adoption of Cloud Services The Smarter Everyday project is owned and operated by CTE Solutions Inc. Steps to Successful Adoption Steps to Adopting Cloud Services Organizational Capability
Cloud Computing; What is it, How long has it been here, and Where is it going? David Losacco, CPA, CIA, CISA Principal January 10, 2013 Agenda The Cloud WHAT IS THE CLOUD? How long has it been here? Where
Whitepaper: Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider WHITEPAPER Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider Requirements Checklist
IT Audit in the Cloud Pavlina Ivanova, CISM ISACA-Sofia Chapter Content: o 1. Introduction o 2. Cloud Computing o 3. IT Audit in the Cloud o 4. Residual Risks o Used Resources o Questions 1. ISACA Trust
Introduction to Cloud Computing Srinath Beldona email@example.com Agenda Pre-requisites Course objectives What you will learn in this tutorial? Brief history Is cloud computing new? Why cloud computing?
Guardian365 Managed IT Support Services Suite What will you get from us? Award Winning Team Deloitte Best Managed Company in 2015. Ranked in the Top 3 globally for Best Managed Service Desk by the Service
Commercial Software Licensing CHAPTER 12: Prepared by DoD ESI January 2013 Chapter Overview Most software licenses today are either perpetual or subscription. Perpetual licenses involve software possession
Performance Management for Cloudbased Applications STC 2012 1 Agenda Context Problem Statement Cloud Architecture Need for Performance in Cloud Performance Challenges in Cloud Generic IaaS / PaaS / SaaS
An white paper sponsored by ViON Trends in Cloud Computing in Higher Education Colleges and universities are making their way into cloud computing unevenly, but with a sense of inevitability. How are higher
Your Platform of Choice The Cloud is Not Enough Why Hybrid Infrastructure is Shaping the Future of Cloud Computing Mark Cravotta EVP Sales and Service SingleHop LLC Talk About Confusing? Where do I start?
SECURING HEALTH INFORMATION IN THE CLOUD Feisal Nanji, Executive Director, Techumen firstname.lastname@example.org Conflict of Interest Disclosure Feisal Nanji, MPP, CISSP Has no real or apparent conflicts of interest
Fundamental Concepts and Models 1 1. Roles and Boundaries Could provider The organization that provides the cloud based IT resources Cloud consumer An organization (or a human) that has a formal contract
Seize the Cloud The Cloud is Agenda 1. How we got here: Evolution of Workload Delivery 2. Current State: Success and Challenges in the Cloud Areas for Investment 3. The Devil in the Details Negotiate for
IT Enterprise Services Capita Private Cloud Agile Infrastructure-as-a-Service (IaaS) Cloud potential unleashed Cloud computing at its best Cloud is now an integral part of every IT strategy. It reduces
Cloud Computing and Security Risk Analysis Qing Liu Technology Architect STREAM Technology Lab Qing.Liu@chi.frb.org 1 Disclaimers This presentation provides education on Cloud Computing and its security
Cloud Services Overview John Hankins Global Offering Executive Ricoh Production Print Solutions May 23, 2012 Cloud Services Agenda Definitions Types of Clouds The Role of Virtualization Cloud Architecture
Solution Overview Cisco Cloud Architecture for the Microsoft Cloud Platform BENEFITS Deliver complete cloud services with confidence: Offer best-in-class hybrid, IaaS, PaaS, and SaaS services enabled by
Cloud Computing Topics 1. What is the Cloud? 2. What is Cloud Computing? 3. Cloud Service Architectures 4. History of Cloud Computing 5. Advantages of Cloud Computing 6. Disadvantages of Cloud Computing
Leveraging the Cloud for Smarter Development On Oilfields; What Does that Entail? Kevin Wagner, Director - Energy Covisint Overview Cloud platform enabling organizations with complex business relationships
Architectural Implications of Cloud Computing Grace Lewis Research, Technology and Systems Solutions (RTSS) Program Lewis is a senior member of the technical staff at the SEI in the Research, Technology,
The Cloud at 30,000 feet Art Ridgway Scripps Media Inc. Managing Director Newspaper IT Operations Survey: Where s home? How many using cloud computing now? How many thinking of using cloud computing? How
Cisco Cloud Comprehensive, enterprise cloud enablement services help you realize a secure, agile, and highly automated infrastructure-as-a-service (IaaS) environment for cost-effective, rapid IT service
Financial Services the way we see it Cloud Computing in Banking What banks need to know when considering a move to the cloud Contents 1 Overview 3 2 Why Cloud Computing for Banks? 4 2.1 Cost Savings and
Microsoft Azure for Your SAP Solutions Speaker Name Date SAP on Azure Executive Summary SAP and Microsoft together Simplified infrastructure management, faster time-to-market, and lower costs Interoperability
Cloud Infrastructure Services for Service Providers VERYX TECHNOLOGIES Meeting the 7 Challenges in Testing and Performance Management Introduction With advent of the cloud paradigm, organizations are transitioning
Small Logo Introduction to Cloud Computing Executive Summary A common understanding of cloud computing is continuously evolving, and the terminology and concepts used to define it often need clarifying.
AskAvanade: Answering the Burning Questions around Cloud Computing There is a great deal of interest in better leveraging the benefits of cloud computing. While there is a lot of excitement about the cloud,
Cloud Computing Services Thinking About Moving to the Cloud? How you get to the cloud is as important as being there, because being in the cloud isn t enough. Your access needs to be synced with your overall
Secure Remote Backup (IL3) G-Cloud Lot3 IaaS Contents Service Definition... 3 An overview of the Remote Backup as a Service... 3 Key Service Attributes... 4 Information assurance... 5 Details of the level
How Route Analytics Enables Virtualization and Cloud Computing By Jim Metzler, Ashton Metzler & Associates Distinguished Research Fellow and Co-Founder, Webtorials Editorial/Analyst Division Introduction
Brochure: Comprehensive Agentless Backup and Recovery Software for the Enterprise Comprehensive Agentless Backup and Recovery Software for the Enterprise BROCHURE Your company s single most valuable asset
Legal Issues in the Cloud: A Case Study Jason Epstein Outline Overview of Cloud Computing Service Models (SaaS, PaaS, IaaS) Deployment Models (Private, Community, Public, Hybrid) Adoption Different types
The Need for Service Catalog Design in Cloud Services Development The purpose of this document: Provide an overview of the cloud service catalog and show how the service catalog design is an fundamental
DIGITAL MARKETPLACE (G-CLOUD 7) OFFERING Sopra Steria OneMobile SaaS Service Sopra Steria in the public sector Organisations across the public sector choose Sopra Steria to deliver transformation programmes
Cloud Computing Bringing the Cloud into Focus November 2011 Introduction Ken Cochrane CEO, IT/NET Partner, KPGM Performance and Technology National co-leader IT Advisory Services KPMG Andrew Brewin Vice
The ODCA, Helix Nebula and Federated Identity Management Principal Solutions Architect Atos Managed Services NL Agenda The Open Data Center Alliance Helix Nebula Federated Identity Management as a service
ITL BULLETIN FOR JUNE 2012 CLOUD COMPUTING: A REVIEW OF FEATURES, BENEFITS, AND RISKS, AND RECOMMENDATIONS FOR SECURE, EFFICIENT IMPLEMENTATIONS Shirley Radack, Editor Computer Security Division Information
Cloud Computing Security Considerations Roger Halbheer, Chief Security Advisor, Public Sector, EMEA Doug Cavit, Principal Security Strategist Lead, Trustworthy Computing, USA January 2010 1 Introduction
Cloud Management - assuring cloud services Carl Lloyd Business Lead, Service Assurance agenda what is driving cloud adoption cloud management from an enterprise perspective IT management as a service summary
Microsoft Azure For Your SAP Solutions Contents 1 Executive summary 2 Challenges 3 Benefits 3 Microsoft Azure use cases 6 SAP on Microsoft Azure 6 Microsoft Cloud OS 7 What is Microsoft Azure? 8 Fundamentals
Hans Bos Microsoft Nederland Email: Twitter: email@example.com @hansbos Microsoft s Cloud Environment Consumer and Small Business Services Software as a Service (SaaS) Enterprise Services Third-party
Computing in a Regulated Environment White Paper by David Stephenson CTG Regulatory Compliance Subject Matter Expert February 2014 CTG (UK) Limited, 11 Beacontree Plaza, Gillette Way, READING, Berks RG2
Cisco Cloud for Adopting Clouds Cisco Cloud for Adopting Clouds help you understand which applications you need to migrate; build business justifications for migrating your applications to a public cloud
Contracting for Cloud Computing Geofrey L Master Mayer Brown JSM Partner +852 2843 4320 firstname.lastname@example.org April 5th 2011 Mayer Brown is a global legal services organization comprising legal
Hexaware E-book on Q & A for Cloud BI Hexaware Business Intelligence & Analytics Actionable Intelligence Enabled HEXAWARE Q & A E-BOOK ON CLOUD BI Layers Applications Databases Security IaaS Self-managed
Securing Your Data In The Cloud: an insiders perspective INTRODUCTION As the increasing use of cloud computing and other technologies is changing the world of data management, keeping your data private
Secure Enterprise Mobility Management White Paper: Cloud-Based Enterprise Mobility Management soti.net Background Facing a business environment of constant change and increasing complexity, enterprises
The Cloud Opportunity: Italian Market 01/10/2010 Alessandro Greco @Easycloud.it In collaboration with easycloud.it Who is easycloud.it? Easycloud.it is a Consultant Company based in Europe with HQ in Italy.
NIST Cloud Computing Reference Architecture Version 1 March 30, 2011 2 Acknowledgements This reference architecture was developed and prepared by Dr. Fang Liu, Jin Tong, Dr. Jian Mao, Knowcean Consulting
Volume 4, Issue 2, February 2014 ISSN: 2277 128X International Journal of Advanced Research in Computer Science and Software Engineering Research Paper Available online at: www.ijarcsse.com An Emerging
W H I T E P A P E R A p p l i c a t i o n D e l i v e r y f o r C l o u d S e r v i c e s : C u s t o m i z i n g S e r v i c e C r e a t i o n i n V i r t u a l E n v i r o n m e n t s Sponsored by: Brocade
Virginia Government Finance Officers Association Spring Conference May 28, 2014 Cloud Security 101 Presenters: John Montoro, RealTime Accounting Solutions Ted Brown, Network Alliance Presenters John Montoro
How cloud computing can transform your business landscape. This whitepaper will help you understand the ways cloud computing can benefit your business. Introduction It seems like everyone is talking about
Main Types of Cloud Environments: - Public Cloud: A service built on an external platform run by a cloud service provider such as IBM, Amazon Web Services or Microsoft Azure. Subscribers can get access
The cloud - ULTIMATE GAME CHANGER =========================================== When it comes to emerging technologies, there is one word that has drawn more controversy than others: The Cloud. With cloud
Cloud Computing What we should be auditing What is cloud computing? Model Description What it does Examples SAAS Software as a service Applications often available through a browser Workday, Salesforce.com
SOLUTION BRIEF CA Cloud Compass how do I know which applications and services to move to private, public and hybrid cloud? agility made possible You don t. But you can get complete visibility to the cloud
CLOUD COMPUTING An Overview Abstract Resource sharing in a pure plug and play model that dramatically simplifies infrastructure planning is the promise of cloud computing. The two key advantages of this
Secure Cloud Computing through IT Auditing 75 Navita Agarwal Department of CSIT Moradabad Institute of Technology, Moradabad, U.P., INDIA Email: email@example.com ABSTRACT In this paper we discuss the
SDN/Virtualization and Cloud Computing Agenda Software Define Network (SDN) Virtualization Cloud Computing Software Defined Network (SDN) What is SDN? Traditional Network and Limitations Traditional Computer
Becoming a Cloud Services Broker Neelam Chakrabarty Sr. Product Marketing Manager, HP SW Cloud Products, HP April 17, 2013 Hybrid delivery for the future Traditional IT Evolving current state Future Information
White Paper Unlock the Promise of Cloud: A Strategic Perspective Introduction: Keeping Pace in a Changing World In today s fast-moving environment, change is the only constant. To stay ahead of your competition,
ITSM in the Cloud An Overview of Why IT Service Management is Critical to The Cloud Presented By: Rick Leopoldi RL Information Consulting LLC What s Driving the Move to Cloud Computing Greater than 70%
How cloud computing can transform your business landscape Introduction It seems like everyone is talking about the cloud. Cloud computing and cloud services are the new buzz words for what s really a not
Where in the Cloud are You? Session 17032 Thursday, March 5, 2015: 1:45 PM-2:45 PM Virginia (Sheraton Seattle) Abstract The goal of this session is to understanding what is meant when we say Where in the
Quick guide: Using the Cloud to support your business This Quick Guide is one of a series of information products targeted at small to medium sized enterprises (SMEs). It is designed to help businesses