Building an Integrated Workforce

Transcription

1 Building an Integrated Workforce Opportunities to support you through transformation

2 Produced February 2012

3 The future of services The County Council and partners are required to make reductions in spending over the next four years. Without different approaches to service delivery social and health care resources will struggle to meet the increased level of need that Northamptonshire is facing. We remain accountable for services to the most vulnerable children, young people and adults in our society but must explore with our partners more effective and efficient ways to deliver that support. New ways of working The Prevention and Demand Management Strategy details the transition to new ways of working, with a view to helping more people in the community help themselves. The principle of Big Society underpins our commitment to continue developing social capital within communities: encouraging, empowering and supporting individuals, families and communities find solutions to problems, or preventing those problems developing in the first place, and in doing so reduce the need for higher cost services. Supporting the workforce With the transition to new ways of working it is necessary to ensure that we support you with the skills and knowledge required to work in different ways. This will ensure that together we can deliver the strategy and continue to support families and communities across the County when they need it most. Two key areas of workforce development: Short term needs identifying and promoting current workforce development opportunities which will support you through the transition and help you begin the journey of transformation required. Long term needs establishing a workforce development programme that will support you with continuous professional development and ensure you have the skills and knowledge to achieve the key objectives of the prevention strategy. The longer term competency framework and subsequent Prevention Strategy Development Programme Building an Integrated Workforce is being designed in consultation with key stakeholders through an established working group This programme will consist of varying work streams to identify and meet the needs across an integrated workforce. 3

4 What opportunities are available to support me? To support you with the transformation required to new ways of working, there are three key areas of help: 1. Transitional skills a range of development opportunities that will support you in preparing for the cultural changes required and to actively and fully participate with the changes. 2. Service skills A range of training opportunities mapped across four key areas: Leadership & Management, Delivering the Service Model, Governance of Service Delivery and Continuous Professional Development. 3. Individual support 121 support to understand the posts you might be interested in, how you meet the person specifications, and what, if any, your personal skills gaps might be. Transitional skills summary overview Scheduled events: 1. Managing Your Future Workshops These tailored events provide support, development, resources and signposting for staff who may be affected by service transformation and change and includes workshops on CV Preparation, Interviewing Skills, Presentation Skills and Health and Wellbeing. For those affected by organisational changes, you will have already received a personal invitation to these events. 2. Leading an Empowered Organisation A three day programme providing Supervisors, Team Leaders and Managers with key skills in the development of leading change and transformation, maximising team performance, visible and consultative management and building effective relationships by communicating with clarity. 3. Coaching for Performance Aimed at Supervisors, Team Leaders and Managers the aim of this course is to give the participants the skills and knowledge required to deliver effective and appropriate coaching to staff to manage lasting change. 4. Tackling Stress at Work A one day course to ensure Managers and Leaders are able to understand and deal with situations in the workplace arising from stress and the Council policy on managing stress to effectively support staff. 5. Introduction to Change Management A one day programme for all staff to introduce the concepts of change management and how individual responses to change will vary. The event covers proven concepts in relation to individual, team and organisational change and introduces a number of techniques that will help participants in their day to day work. 4

5 For information on dates and times and to book your place on any of the above training, please visit the Organisational and Workforce Development Service website and select the link for Training Courses : Helping you to help yourself: 1. Online learning On line learning means you are in control of your learning at a time and pace that suits you all you need is internet access. There are a range of courses and learning resources such as Change Management, Personal Wellbeing and Identifying my Career Priorities. To register for an online learning account please visit the Organisational and Workforce Development Service website and select the link for Online Learning Courses. 2. Toolkits A range of toolkits are available enabling you to invest in yourself and proactively develop your skills. Titles include Managing Change and Managing My Career. To access the toolkits please visit the Organisational and Workforce Development Service website and select the link for Leadership, Management and Change. On this page there will be a further link to the Toolkits. 5

6 Service skills The diagram shows the four key areas for your skills development with the transition to new ways of working some examples are given within each. The subsequent table maps the current available training opportunities for each of the four areas*. Working with your manager you should identify what you particular learning needs are and identify how you will address these in the coming months. Leading an Empowered Organisation Coaching/ Mentoring Change Management Integrated Working Parenting Capacity Highly Resistant Families PADP and Effective Supervision Safeguarding * Please be aware that places for face to face training will be offered on a first come first served basis there will no prioritisation of bookings as these are existing and current opportunities open to all staff. Further dates and availability will be published shortly on provider s websites (if they have not already done so) for the 2012/13 year. 6

7 Course Title Provider Leadership and Management Delivering the Service Model Governance of Service Delivery Continuous Professional Development Analysis into Assessment Organisational Anti Bullying and Workforce Development Attachment Theory Childcare Law Disability Awareness Highly Resistant Families Life Story Work Mental Health Introduction Recording & Reporting Writing Skills Solihull Approach Solution Focused Practice Strengthening Families Signs of Safety* Supervision Budget Management for Managers Change Management and Service Transformation Lean Thinking Introduction to Change Management for Managers Project Management Foundation for Managers Leading an Empowered Organisation (Tiers 4/5) 7

8 Leading an Empowered Organisation (Tier 3) Coaching for Performance Attendance Management Disciplinary and Investigations Grievance and Harassment Managing Poor Performance PADP Appraisal Skills for Managers PADP Appraisal Skills for Appraisees Recruitment Accreditation Interviewing Skills for Managers Tackling Stress at Work for Managers Course Title Provider Leadership and Management Delivering the Service Model Governance of Service Delivery Continuous Professional Development Cyberbullying LSBCN Emotional Abuse and Neglect Parenting Capacity mental health Parenting Capacity the impact of domestic abuse on a child s development Parenting Capacity the impact of drugs and alcohol Parenting Capacity working with parents with a learning disability 8

9 Safeguarding Black and Minority Ethnic Children Safeguarding Disabled Children Working Together Course Title Provider Leadership and Management Delivering the Service Model Governance of Service Delivery Continuous Professional Development Integrated Working CAF Involving Children and Young People in the CAF Process Course Title Provider Leadership and Management Delivering the Service Model Governance of Service Delivery Continuous Professional Development Analysis and Critical Thinking in Assessment Research in Children experiencing domestic violence Practice Domestic abuse and child abuse: research connections for practice Integrated practice on the front line Neglect: Recognition and Response Research Messages Workshop Parental Drug and Alcohol Misuse: Its impact on children and families and effective interventions Research Messages Workshop Quality Matters Under the influence? 9

10 Providers and booking information Organisational and Workforce Development LSCBN CAF Team Research in Practice Courses 10

11 121 support 121 career transition support is available to you should you require it. This will involve a one hour meeting to explore: current knowledge, skills and experience existing NCC employment opportunities application policy and process CV support You can book this through the Adult Learning Service call or communitylearning@northamptonshire.gov.uk. 121 support is also available through the HR and OD Service, would incur a cost and is subject to manager s discretion. Additional resources For additional reading and resources please visit the Organisational and Workforce Development Service website and select the link for Team Development and Service Transformation : What next? Having reviewed all the learning opportunities available to support you, and referring to previous PADPs (including six month reviews) discuss your specific needs with your manager and plan your development for the coming months. Consider a blended approach to your learning utilising all the available opportunities face toface training events, online learning, toolkits and further reading. By investing in your own skills and development you will ensure you are prepared and confident for the transition to new ways of working. 11

12 This information can be provided in other languages and formats upon request, such as large print, Braille, audio cassette and floppy disk. Contact Organisational and Workforce Development 2 nd floor, North Wing Riverside House Riverside Way Bedford Road Northampton NN1 5NX Published February workforcedevelopment@northamptonshire.gov.uk Tel