ABOUT REWARDS MANAGING DIRECTOR FOR SCOTLAND. Recruitment. Modern Apprenticeships

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2 ABOUT REWARDS Established in 1989 in Haywards Heath, Rewards has grown to become a nationally recognised training company with offices located throughout England and Scotland. Through our working relationships with many of Scotland s major employers, hundreds of small and medium size companies and Skills Development Scotland, we aim to provide the best training opportunities for apprentices and experienced staff. The main areas we focus on are recruitment, modern apprenticeships and training courses for businesses. MANAGING DIRECTOR FOR SCOTLAND At Rewards we believe each business is unique. Therefore it is important for us to listen closely to your needs and deliver the best training solution that meets the demands of today s businesses. Since our Scottish offices opened in 1999, our commitment to the people development sector has continually increased. We strongly believe that through training, people become confident to embrace change and businesses succeed. We pride ourselves in being a dynamic and forward thinking company and our key strength is our staff. Our staff are always committed to our vision of success and helping others achieve success, be it as an individual or a business. Recruitment Our recruitment consultants work with a wide range of organisations to source them office apprentices from the local school/college leaver market. We also work with young people to find them jobs and help prepare them for the interview process. We have delivered 4,000 MAs for young people with an achievement rate of 89% (against the national average of 65%). Modern Apprenticeships Rewards mainly specialises in offering a range of funded Modern Apprenticeships for year olds that help individuals increase and improve their vocational skills in the business area. In addition, our apprenticeships enable the opportunity for young people to achieve vocational qualifications alongside their job. Training Courses In helping businesses improve, we provide management and personal development courses. We are also committed to offering solutions tailored to the needs of both the company and your employees. Alex Carruthers, Managing Director

3 RECRUITMENT SERVICES What Do We Offer? Rewards provide a unique recruitment service dedicated to finding opportunities with work based learning opportunities within a variety of work environments. We have developed a wide range of effective partnerships which help to ensure that we are able to attract the attention of suitable and enthusiastic young people. Over the last 10 years, Rewards has recruited 500 young people into Modern Apprenticeship (MA) roles. Rewards recruit for a variety of clients spanning a wide range of industry sectors. We are able to tailor our recruitment methods for candidates and clients alike in order to suit either the level of appointment, confidentiality, search requirement or geographical location. Why Recruit With Us? Not only will you receive a first class search and selection service, Rewards can often access funding to provide training and development for the successful candidate in the form of an MA. Modern Apprenticeships are work based and practically focused, ensuring rapid development of the individual within the business environment. Throughout the MA, an individual can increase their competences and learn new skills in particular aspects of their jobs. Full support will be given throughout the duration of the MA to both, the employer and to the individual from Rewards skilled team of trainer assessors. By working towards the MA, your new employee will be able to make an increasingly valuable contribution to your organisation. Benefits of our service COST- We are essentially a training company, therefore charge significantly less than most commercial recruitment agencies. You will however receive the same quality results. QUALITY - As we provide the candidate with a Modern Apprenticeship, we have to ensure that they are genuinely employable and show strong indications of being interested in their role. NO OBLIGATION - Or commitment until selection is complete. EXPERIENCE - Rewards have been supplying a quality service to a number of clients for many years. I have worked with Rewards for over 5 years and employed several staff from Rewards and most of these staff are still with me now and have progressed up the ladder. Rewards have been very professional to deal with and always very efficient and reliable. The courses my staff go on are excellent and they enjoy doing them. They are great qualifications to have. I will continue to use Rewards in the future and would not hesitate to recommend them to anyone who is looking to take on employees. Office Manager, Lawford Kidd

4 MODERN APPRENTICESHIP S Qualification A Modern Apprenticeship (MA) is a nationally recognised work-based method of skill development and qualification achievement. It encourages apprentices to take ownership of their roles, be more effective in the workplace and adds value to their role. Delivery The qualifications are typically achieved within 6-12 months. Candidates will receive workplace visits from a Rewards Assessor on a regular basis at a prearranged time and date. There will always be a certain amount of flexibility during the qualification and Rewards will adapt the MA according to your needs and those of your company. Rewards work in partnership with Skills Development Scotland, therefore in certain circumstances there may be funding towards the cost of the qualification. Please call for details. Modern Apprenticeships Available from Rewards Business & Administration Customer Service Creative & Cultural Skills Health and Social Care Management Team Leading Learning & Development Benefits Candidate Benefits: To gain a nationally recognised qualification for the competence in the workplace in the desired area To increase job satisfaction and provide an incentive to develop skills further To develop valuable, transferable skills Organisational Benefits: To gain a more competent and motivated workforce To improve the cost effectiveness and efficiency of training and development To assist with recruitment and reduce staff turnover To assist in evaluation of learning programmes, appraisals and more generally with Investors in People standards To identify employees competencies (and gaps in skills and knowledge) To assist with the audit of workforce skills and identify training needs To provide solid foundations for future training programmes of selfdevelopment From a business point of view the MA qualification is cost efficient, low maintenance and it motivates and encourages staff, which is a win-win situation. I personally have found working with Rewards a pleasure and would recommend Rewards to anyone seeking professional training support. Customer Experience Manager, Dynamic Earth

5 PERSONAL DEVELOPMENT TRAINING COURSES In Scotland since 1999, we pride ourselves on the quality and exceptional value for money of our courses. We deliver a range of public and in-house courses, which can be tailored to meet the specific needs of companies and individuals. Our courses can be delivered either on a one-to-one basis or group basis depending on training needs. The courses are highly interactive, using practical scenarios to enhance the learning process. We offer a variety of courses ranging from Team Building courses to Leadership courses. Our most popular courses are: Recruitment & Selection: Understand the skills required to have an effective recruitment and selection process Comply with current legislation to ensure your interview process is legally compliant Communicate effectively in interviews, getting the information you need to make the best decisions Completed a lot of material in a short time, excellent course Appraisal Assertiveness Bullying and Harassment Communication Skills Coaching Skills Customer Care Course Developing Supervisory Skills Financial Awareness for Managers Fundamentals of HR Interviewing Leadership Managing Attendance Mediation and Conflict Resolution Negotiation Skills Performance Management Practical Presentation Skills Recruitment and Selection Supervisory Skills for new Team Leaders Stress Management Team Building Telephone Skills Time Management Train the Trainer Coaching Skills: Explain the coaching and mentoring process and what it means for the parties involved Plan a coaching and mentoring programme within a structured framework Manage behaviours in order to establish rapport with the coach or mentor partner Question effectively, demonstrating the various roles that questions play in this relationship Set achievable objectives Enjoyable course with lots of useful tips which I can apply at work.

6 MANAGEMENT DEVELOPMENT PROGRAMMES Rewards build on our years of experience by delivering management training from first line managers to director level. Our programmes are delivered by accredited consultants who have proven expertise in their field. The programmes are delivered through a range of workshops that encourage learning and participation. As we recognise every situation is unique, we can tailor our programmes to best fit your company s culture and goals. Our programmes are highly visible within a company and help managers of all levels deliver success. The most popular programmes we deliver are: Leadership Skills Training Management Development Team Leader Training Team Leader Training: This course is split into 5 half day workshops and covers the following topics: Managing Time Role of Team Leader Managing Staff Managing Performance Managing Change Management Development Programme: This course is split into 6 workshops which covers the following topics: Self Awareness Role of Manager Recruitment and Interview Skills Managing Performance Managing Conflict Finance for the Non Finance Manager Leadership Skills Training: This course is split into 8 full day workshops and covers the following topics: Personal Organisation and Effectiveness Building Effective Teams Leadership and Management Strategic Planning Managing Staff Managing Performance Managing Change Presentation Skills ASSESSOR AWARD (L&D9Di/L&D9) & VERIFIER AWARD (L&D11) The Assessor Award is for those who assess in the workplace using a wide range of assessment methods, both direct and in-direct. To achieve the award the assessor-candidate will assess the competence of candidates in their place of work, against recognised standards. The Verifier Award is for those who monitor the work of all assessors who are involved with the delivery of work-based qualifications. To achieve this award the verifier-candidate is required to carry out the monitoring activities defined in their organisation s quality assurance procedures in accordance with appropriate external quality assurance requirements.

7 PROFESSIONAL DEVELOPMENT AWARD (PDA) What is the PDA? The PDA is a certified qualification, delivered in a similar way to the SVQs. The awards are designed to enhance managerial skills and achieve certification in a relatively short period of time. The qualification is ideal for those who do not wish to do the full VQ but still want a specific certified qualification in their role. Within the PDA an individual is allowed up to 12 months to complete their qualification, however they generally only take up to 3-4 months depending on the PDA. The different PDAs we offer are: Managing Self and the Work of Others Leadership Managing Finances Managing Projects and Business Processes Planning and Implementing Change Leading Change Management Information Our PDA in Health and Social Care Supervision at SCQF Level 7: This PDA equips candidates with the skills, knowledge and understanding required in supervising workers in the monitoring and implementation of care plans. This award is aimed at those who have achieved a relevant care related qualification at SVQ level 3 or equivalent, a supervisory or management qualification with a minimum of 15 credits at SCQF level 7 or above. This qualification is required as part of the Scottish Social Services Council (SSSC). THE INSTITUTE OF LEADERSHIP MANAGEMENT (ILM) What is the ILM? We are an ILM accredited centre, delivering Facilities Management Level 3, Leadership and Management Level 3, 4 and 5. The ILM is a great way to develop emerging and current leaders, as the workshop forums have discussions on a variety of managerial subjects and providing solutions to deliver the best practice. In addition the workshops enable individuals to draw on their own experiences. Individuals are also expected to apply workshop discussions to case studies in their own departments, examining issues, identifying solutions and making recommendations and a course of action. In seeking to develop our first line management team, we came across Rewards who were able to offer exactly what we were looking for at a reasonable cost. This was through the ILM Level 3 First Line Management course, which we had delivered to us as an in-house training program. The senior management team and the candidates have been extremely impressed with the lecturing staff and the standard of the teaching materials that were made available. We have no hesitation in recommending Rewards to any business looking for tailor made inhouse training solutions. Operations Director, Micronas Ltd.

8 Contact us at: 3 rd Floor, York House, 14 South St Andrew Street, Edinburgh, EH2 2AZ rd Floor, Savoy House, 140 Sauchiehall Street, Glasgow, G2 3DH

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