Administration Guide SAP Mobile Documents 1.0 SP06 Document Version: PUBLIC. SAP Mobile Documents

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1 Administration Guide 1.0 SP06 Document Version: PUBLIC

2 Content What's New in 1.0 (Release Notes) Support Package 00, Patch Support Package Support Package 01 - Documentation Corrections Support Package 01 - Documentation Corrections (2)....8 Support Package 01 - Documentation Corrections (3)....9 Support Package 01 - Documentation Correction (4) Support Package Support Package 02 - Documentation Corrections Support Package Support Package 03 - Documentation Corrections Support Package 03 - Patch Support Package Support Package Support Package Master Guide Target Audience Glossary Important SAP Notes Architecture Limitations Installation and Update Installing and Updating the Server Installing the KM Connector Installing and Updating Desktop Apps Installing and Updating the Desktop App for Windows Installing and Updating the Desktop App for OS X Rolling Out Mobile Apps Using SAP Afaria Configuration Connecting Repositories Creating a Knowledge Management Repository Authentication Scenarios SAP SE or an SAP affiliate company. All rights reserved. Content

3 Maintaining Repository Destinations Configuring Repositories Assigning UME Roles to Users Displaying User Information Configuring the Server and App Settings Configuring the General Settings Configuring the Additional Settings Configuring the Web App Branding Configuring the ios App Settings Configuring the Android App Settings Configuring the Desktop App Settings Configuring the Outlook Add-In Settings Configuring the Windows Mobile App Settings Configuring the Shared Documents Settings Steps to Configure Notification Mails Using Your Own Icons for File Types Configuring the SAP NetWeaver Application Server for Java Settings Enabling File Sizes Over 100 MB Activating Response Compression Enabling Certificate Authentication on the Desktop App Configuring the Mail Server Scheduling KM Quota Consistency Reports Document Classification Security Policies Supporting the Use of a Reverse Proxy Security Before You Start Authentication and Authorizations Session Security Protection Network and Communication Security Recommendations on Network and Firewall Used URL Endpoints Separation of User and Admin Interfaces Security Aspects of Data, Data Flow, and Processes Data Storage Security Document Classification and Security Policies Operation Monitoring with Usage Statistics Logging and Tracing Viewing Logs Content 2016 SAP SE or an SAP affiliate company. All rights reserved. 3

4 Configuring Logging Monitoring with CA Wily Introscope Backup and Restore Troubleshooting Performance and Capacity Benchmarks Developer's Guides Developing Clients Architecture CMIS Open Standard CMIS Enhancements for REST API URLs for App-to-App Integration of Connecting Your ABAP Back End as a Content Source ABAP Connector Implementing the ABAP Connector CMIS Extension for Search Appendix Supported CMIS 1.1 Features CMIS Extensions Open Source Licenses Apache License, Version Creative Commons License Eclipse License Hypersonic SQL License Mozilla Public License Version The BSD 3-Clause License The MIT License (MIT) REFCONT: URLs for App-to-App Integration SAP SE or an SAP affiliate company. All rights reserved. Content

5 1 is a solution that securely puts critical business documents in the palm of your hand. It gives users anytime, anywhere access to view, edit, and collaborate on corporate and personal documents. It protects your content in easy-to-use native applications. You can run it on the following: Microsoft Windows Apple Mac OS Apple ipad and Apple iphone Android HTML5-enabled browsers Windows Phone and Windows tablet is designed from the ground up to meet the needs of both users and enterprise IT, and reduces corporate risk, ensures compliance, and provides must-have access to content for greater productivity, increased efficiency, and improved operations. In addition, uses industry standard CMIS to ensure broad interoperability with document management systems like Knowledge Management, Microsoft SharePoint, or Alfresco. Therefore, it extends the reach of your documentation management system (DMS) to your mobile workforce. is SAP's solution for mobile content management, running on SAP HANA Cloud Platform as an on-demand offering or installed in your customer environment using SAP NetWeaver Application Server for Java as a platform SAP SE or an SAP affiliate company. All rights reserved. 5

6 2 What's New in 1.0 (Release Notes) The release note gives you an overview of the new features and functions in the on-premise version of the SAP Mobile Documents Support Package 00, Patch 1 The release note gives you an overview of changes and enhancements in release 1.0 SP 00 Patch 1 of the onpremise version for. Table 1: Function Type of Change Description Rebranding New SAP NetWeaver Cloud is now part of SAP HANA Cloud. The documentation now reflects this rebranding. List of PAM links New Added direct links to all Product Availability Maps for. Root URI configuration New Configuration of Root URI is now reflected in the ipad. See SAP Note Support Package 01 This Support Package for the on-premise version of comprises changes and improvements to the Web user interface as well as for the desktop app, and the SAP Mobile Documents ios apps. In addition, we deliver the all new Android app. New Features that Affect All Apps New wizards guide the users through the publishing workflow. Security policies based on document classification now support you in protecting confidential data, as you can disable dedicated actions on the different apps. The administrator defines security levels for each repository and the documents contained in the respective repository inherit the security classification. In addition to this security classification, the administrator selects security policies that enable or disable certain actions for classified documents, for example, the publish action. Quotas per user: If the PUBLISHED DOCUMENTS repository resides in the cloud, administrators can define the space size for uploads to the cloud to limit cost. Administrators can set and modify the default user quotas, including the warning level at which the users get a notification, that they almost used up their space SAP SE or an SAP affiliate company. All rights reserved. What's New in 1.0 (Release Notes)

7 The administrator can also set and modify the quotas for single users (cloud-only) to allow exceptions and enable them to still work even if the usually allocated space is used up. Usage statistics are displayed in an analyst section added to the administration UI that is available for users having the analyst role. This new screen area supplies general statistics as well as statistics on usage data on repositories and apps during a defined period of time. Additional security measures for the anonymous access to published folders: An additional protection measure was implemented to prevent guessing the share password using brute-force attacks (throttling of log on attempts). Administrators can configure additional app settings in the form name=property in the text field so that they are transmitted to the related apps in the same form as the specific defined properties. The PUBLISHED DOCUMENTS repository is now also configurable for an on-premise only installation. Administrators can configure additional connections and repositories (on-premise connectivity) for the cloud version of. A new log on page for the on-premise SAP Identity Management is available. The following terms changed: External Sharing Publishing PUBLIC DOCUMENTS repository PUBLISHED DOCUMENTS repository Web User Interface In addition to some small improvements, the Web application has the following new features: Users can upload documents or folders in asynchronous mode from the Mobile Docs folder in the browser (not Microsoft Internet Explorer) to other repositories, for example, to the MY DOCUMENTS or PUBLISHED DOCUMENTS repositories, using drag and drop or copy and paste. This function is also available in the anonymous sharing UI that the recipients of the user s shared link access. Thanks to the asynchronous handling of the delete, upload, copy, move, create, and publish operations, long lasting operations no longer interfere with other tasks users execute in the web UI. The users receive notifications, for example, about file uploads or file deletions. By double-clicking these notifications, the users can display a detailed progress view where the users could also cancel the action. Desktop App The updated desktop app delivers the following features: Enhanced proxy handling and proxy determination, including a proxy auto-detection mode. Users can log on to the app using their X.509 client certificate instead of submitting their user name and password. Users can optimize the bandwidth used for uploading or downloading large documents. This enables the users to simultaneously work on other tasks. On the Mac OS app, deleted files are now moved to the recycle bin, if the recycle bin is enabled. In addition, the Remember Password and the Enable Autostart functions are now also available. What's New in 1.0 (Release Notes) 2016 SAP SE or an SAP affiliate company. All rights reserved. 7

8 Mobile Apps The user interfaces for the ios apps were redesigned, and the iphone is now also supported. You can use custom theming for branding on the ios apps. The presentation mode for the ipad, which enables users to present PDFs on external devices, was redesigned for better user interaction. The new Android app is available through Google Play. It offers similar features as the ios app. In addition, the SD card is supported. If the user switches to or from an SD card for storage, the cached and synced documents are moved between the two, instead of requiring a re-download Support Package 01 - Documentation Corrections The documentation was updated and enhanced. Table 2: Function Type of Change Description Single sign-on for desktop app users. New Enabling Certificate Authentication on the Desktop App [page 92] states that the SAP NetWeaver Application Server for Java must be set-up to support single sign-on. Upgrading the server and app components. New Installation and Upate [page 28] now includes update information Support Package 01 - Documentation Corrections (2) The documentation was updated and enhanced. Table 3: Function Type of Change Description Updated Table of supported CMIS features updated SAP SE or an SAP affiliate company. All rights reserved. What's New in 1.0 (Release Notes)

9 2.2.3 Support Package 01 - Documentation Corrections (3) The documentation was updated and enhanced. Table 4: Function Type of Change Description Updated Updated the document to reflect the fact that you can now use the PUBLISHED DOCUMENTS repositories in on-premise scenarios. For more information, see Configuring the PUBLISHED DOCUMENTS Repository with On-Premise System [page 50]. Updated Renamed entry point of the Developer's Guide [page 115], moved it up in the structure Support Package 01 - Documentation Correction (4) The documentation was updated and enhanced. Table 5: Function Type of Change Description Updated Added full download path for installing the server component. For more information, see Installing and Updating the SAP Mobile Documents Server [page 28]. Documentation of automatic configuration for SAP Mobile Documents ios clients using Afaria. New Added documentation on how to configure ios clients using Afaria. For more information, see Integrating Afaria [page 35]. What's New in 1.0 (Release Notes) 2016 SAP SE or an SAP affiliate company. All rights reserved. 9

10 2.3 Support Package 02 This Support Package for the on-premise version of comprises changes and improvements to the Web user interface as well as to the desktop app, and the SAP Mobile Documents mobile apps. New Features Affecting All Apps New Sharing Concept In SP02 there is a new concept for sharing files and folders with other users. Users can still create a public link to a folder (share), and send this link to recipients who may not have installed. In addition, users can now create a share and add named users (members) who have installed SAP Mobile Documents and who are assigned to roles for this share (administrator, contributor, and reader). To inform these members about updates on the share, you can use an internal link that is created automatically and included in a mail if you choose the Mail to Members option. This change is also reflected in the terminology: "Public Folders" and "Publish" are now only used if an app connects to a server 1 SP01. For with SP02 components only, the new terms are "Share" instead of "Published Folder", "Share" instead of "Publish" (the action), and "Shared Documents" instead of "Published Documents". Note If you have used Published Documents in a prior release, existing public folders have been migrated to be compatible with the new sharing solution. Users can find their existing public folders in a special share called Migrated Public Folders and all the public folder settings, including the public URL, are still valid. For more information, see the Sharing Files sections in the User Guide. Web App A redesign of the Web app is available with a mobile-compliant, SAP Fiori-like user interface, including a loading indicator and breadcrumbs. Access to Corporate Documents repositories. New sharing process. The Web app displays up to 50,000 files per folder. If your folder contains more files than this, you can view them using the desktop app. Desktop App Notification on Failed Upload Due to Virus Infection If an upload fails because the file to be uploaded is infected with a virus, the user receives a notification SAP SE or an SAP affiliate company. All rights reserved. What's New in 1.0 (Release Notes)

11 Real Time Update of Notification Window Even if the Notifications window is open, the list of notifications is updated automatically with new notifications. Corporate Content Folder Available in Mobile Docs Folder Users can view documents from corporate repositories (for example, Microsoft SharePoint and Knowledge Management) in the Mobile Docs folder of the desktop app. Users can configure the synchronization of these corporate documents. New Icons to Indicate Synchronization Status: No icon: The file or folder is not yet synchronized. Blue arrow: The file or folder is currently being synchronized. Green arrow: The file or folder has been synchronized but might not be up to date if you are in offline mode. The Mobile Docs folder is now listed under Favorites in Microsoft Explorer or Mac Finder. Selective Sync Users can now choose which folders they want to keep in sync. Only the My Documents folder is always synchronized. A new Microsoft Outlook add-in for the desktop app is available for Microsoft Windows. For more information, see Sending Mail Attachments Using the Microsoft Outlook Add-In in the User Guide. Mobile Apps New Icons to Indicate Synchronization Status: No icon: The file or folder is not yet synchronized. Green arrow on white: The file or folder is currently being synchronized. White arrow on green: The file or folder is already synchronized. Resume Download If the synchronization of documents is interrupted because the app stops, the downloads are paused. When the app starts again, the downloads can be resumed manually. This feature saves the user a lot of time and bandwidth because the download does not have to start from the beginning each time. Cancel Upload On ios apps, you can cancel the file upload. This is currently not possible on Android apps. Sync over Cellular Network For more information, see the Synchronizing Documents Automatically section of the User Guide on the Help Portal. Better Branding of UI Texts The Setting screen is branded with standard fonts in the app. If the user changes the global setting for fonts in the device-level settings, is not affected, and standard fonts are applied to ensure a standard look and feel of the app. The branding is not applied to context menu actions and pop-up display lists. Saving Files in Users can open a file from any application using and save this file to any SAP Mobile Documents folder for which they have write permission. Add or Delete Folders Users can create new folders in the My Documents, Company Documents, and Shared Documents folders. Users can also delete folders from these folders. What's New in 1.0 (Release Notes) 2016 SAP SE or an SAP affiliate company. All rights reserved. 11

12 Users can rename folders and files. For more information, see the Working with Selected Files in the Documents List section of the User Guide on the Help Portal. In the My Documents and the Shared Documents folders, the Add action is displayed for documents lists. Improvements for Pictures The document list features thumbnails for PDF files, pictures, and movies (only Apple Quicktime videos) for files that have been downloaded to the device or that are available on the device. Pictures in fullscreen mode can be browsed using swipe gestures. You can import photos, take photos, and use photos. On ios only, the documents list can be sorted by name, type, date, and size. The presentation mode is now available on iphones. Android-Only Features: The Open, Publish, and actions are displayed in the action bar on selection of the relevant folders or files. Users can start the Android app using a mail link with the following format: mobiledocs://<link>. Related Information User Guide Support Package 02 - Documentation Corrections An overview of the most important document changes of the master guide. Table 6: Function Type of Change Description Changed Restructured the opening topics. New Added information that SAP NetWeaver 7.4 is compatible with SP02. Changed Updated information on SSOExt in Architecture [page 24]. Changed Enhanced list of SAP notes to include the notes on the server, dektop, and app patches. See Important SAP Notes [page 24]. Changed Added caution in Installing the KM Connector [page 30]. Changed Added information on using DBFS in: Creating a Knowledge Management Repository [page 38] Configuring the My Documents Repository [page 49] Configuring the Shared Documents Repository [page 50] SAP SE or an SAP affiliate company. All rights reserved. What's New in 1.0 (Release Notes)

13 2.4 Support Package 03 This Support Package for the on-premise version of comprises changes and improvements to the Web user interface as well as to the desktop app, and the SAP Mobile Documents mobile apps. New Features Affecting All Apps URL Scheme You can build URLs that perform actions in the app and that can be used for app-toapp integration or as links in s. For more information, see URLs for App-to-App Integration of [page 136]. ABAP Connector The ABAP connector enables ABAP applications to expose a CMIS interface to SAP Mobile Documents. Any CMIS client can use the server to view or update content stored and/or managed in an ABAP system. For more information, see Connecting Your ABAP Back End as a Content Source [page 144]. Pushing Content to Devices Content managers and administrators can collaborate to synchronize content to a user's device or to the devices of a role-based subset of users. This is to ensure that the pushed content is available to all intended recipients in your company independently of the individual user's sync settings. For more information, see Configuring Corporate Documents Repositories. Content Search You can search for content by keywords in any repository and browse the search results quickly and easily. For more information, see Searching for Content or Searching for Files and Folders in the User Guide. Viewing Properties You can view the properties of a file or a folder. For more information, see the Viewing Properties of Files and Folders sections in the User Guide. New language versions available The desktop app is now available in 11 languages, the latest of which is Norwegian. For more information, see the Configuring section in the Desktop Application How-Tos of the User Guide. Suppress the My Documents Repository The administrator can disable the My Documents repository so that end users do not have a My Documents folder. For more information, see Configuring Corporate Documents Repositories [page 52]. Desktop App Using the Microsoft Outlook Add-In you can restrict access to a newly created mail attachment share to the recipients of the mail. In the Mobile Docs Preferences window, the Validity field was renamed to Expires In. For more information, see Sending Mail Attachments Using the Microsoft Outlook Add-In in the User Guide. You can display any file or folder available in your Mobile Docs folder in the Web app. For more information, see Open File or Folder in Web App in the User Guide. What's New in 1.0 (Release Notes) 2016 SAP SE or an SAP affiliate company. All rights reserved. 13

14 The notification that users receive if their desktop app version is lower than the one defined by the administrator can now contain a download link set by the administrator. For more information, see Configuring the Desktop App Settings [page 72]. You can choose a location for your Mobile Docs folder other than the default location. For more information, see Configuring in the User Guide. You can now set a separate synchronization interval for the Shared Documents and the Corporate Documents repositories. For more information, see the Configuring section in the Desktop Application How-Tos of the User Guide. You can display the last 50 files and folders that have been synchronized to your desktop app. For more information, see Displaying Recently Synchronized Files and Folders in the User Guide. You can delete folders once they are deselected for auto-sync. There is a dedicated tray icon ( ) that indicates that the user has logged off. Web App Invitations to Shares Administrators and contributors of a share can invite other users to become share members. If new users who have never logged on to before are invited to a share, they are displayed in the members list of the share as pending users until they log on to for the first time. You can also set up an invitation notification process that automatically sends mail notifications to the newly added members of a share. For more information, see Steps to Configure Notification Mails [page 82] and Receiving an Invitation to a Share in the User Guide. You can remove your own name from a share to which you have been invited. For more information, see Receiving an Invitation to a Share in the User Guide. Versioning of Files You can create new versions of a file, access previous versions, delete any of the versions stored, and restore a previous version of a file. This allows you to track the file history and development of the final version. For more information, see Versioning of Files in the User Guide. ZIP files download You can now download ZIP files using the Web app. For more information, see Downloading Folders in the User Guide. Adding a Public Link to a Share You can create a public link for an existing share. For more information, see Adding a Public Link to a Share in the User Guide. Mobile Apps Enhanced sorting criteria for the mobile apps. During the installation of the mobile app, the setting of the passcode can be postponed using Skip or Skip for Now. For the Pushed Documents repository, the number of unread files is displayed next to the repository. A dot marks unread files that have been pushed to the mobile device SAP SE or an SAP affiliate company. All rights reserved. What's New in 1.0 (Release Notes)

15 The SAP Learning Content format is now supported. The learning contents comprises movies with the file extension.slc and can now be opened from the Documents List. For more information, see Working with Selected Files in the Documents List in the User Guide. ios: New navigation using the breadcrumb feature: A long tap on the breadcrumb opens a list of parent folders to which the user can then switch. For more information, see Navigating Using Breadcrumbs in the User Guide. ios: You can use the new help menu ( ) to start the Help Page that your administrator has configured or send a request for support by mail with an attached log file to a preset mail address. Android: When a user selects a client certificate, the certificate is picked from the Android KeyStore. Hence the manual import is not required. Android also supports fetching the user id and server URL from the configuration on the server. Android: If you select one or more files or folders, a Done action is shown, where you can deselect these items again. Android: In the documents list, a long tap on a file or folder selects this item and the actions bar shows the respective actions. Android: In Synced Documents, the actions for selected files and folders are shown. Android: There is background synchronization for new devices that need to download a large number of files and folders. The app does not time out during this synchronization Support Package 03 - Documentation Corrections The following corrections have been made to the SP03 version of this guide. Table 7: Document Version Change 1.0 Added the specification for the CMIS extension for search to the Developer's Guides. For more information, see CMIS Extension for Search [page 158]. 1.1 Updated the links to the Product Availability Matrix. 1.1 Updated the links to the download center. 2.0 Added virus scan information to the security guide Support Package 03 - Patch 01 The following corrections have been made to the SP03 version of. The Modern UI of the desktop app presents the files and folders that the desktop app synchronizes in a more touch-friendly way. The UI is available for Intel-based tablets running on Microsoft Windows 8.1 on which the desktop app is installed. For more information, see Installing the Desktop App Modern UI [page 34] in this guide and Modern UI How- Tos in the User Guide. The steps for rolling out Android apps using SAP Afaria have been updated. For more information, see Rolling Out Mobile Apps Using SAP Afaria [page 35]. What's New in 1.0 (Release Notes) 2016 SAP SE or an SAP affiliate company. All rights reserved. 15

16 2.5 Support Package 04 This support package of comprises changes and improvements to the Web user interface as well as to the desktop app and the mobile apps. Features that are available for only one deployment option are marked accordingly. New Features Affecting All Apps The Web app and the Microsoft Outlook Add-In offer a simplified sharing workflow. For more information, see Sharing Files (Web app) and Sharing Files (Outlook Add-In) in the User Guide. To optimize content distribution, administrators can select public shares to be cached on a Content Delivery Network (CDN). Users get the files from the CDN servers instead of from the server directly. For more information, see Configuring the CDN Access Settings for Shared Documents [page 80]. For the cloud version, there is a new corporate repository type Local Repository Connection to create repositories in the SAP HANA Cloud Platform document service. The subfolders of these repositories use the document service permissions for granting the users access to the files and folders. Permissions for these repositories can be managed directly in the Web app. For more information, see Managing Folders in Document Service Repositories [page 55]. The ABAP connector now fully supports the CMIS 1.1 interface. For more information, see Supported CMIS 1.1 Features [page 160]. For on-premise, the KM connector has an improved TREX search and support quota. For more information, see Scheduling KM Quota Consistency Reports [page 93] The Web app, the Microsoft Outlook Add-In, and the Android app now also support branding. For more information, see Configuring the Web App Branding [page 63] and Configuring the Android App Theming [page 71]. All apps are available in additional languages: Canadian French Chinese (traditional) Colombian Spanish Italian Korean Romanian Russian Thai Turkish The following terms have been updated. Table 8: Terminology Changes Old Term anonymous user Edit Offline, Create Version New Term guest Check Out, Check In SAP SE or an SAP affiliate company. All rights reserved. What's New in 1.0 (Release Notes)

17 Desktop App When connected to an on-premise server, the desktop app displays user names instead of user IDs, for example, on the Recently Changed Documents screen. The Selective Sync option is now directly accessible from the context menu of the tray icon. The desktop app supports pushed content to ensure that the user automatically receives documents provided by the content administrator. The Pushed Documents folders are available on the corporate repository level and are displayed on the Selective Sync screen. For more information, see Synchronizing Selected Folders in the User Guide. Users can indicate the number of log files they want to keep before the oldest log file is deleted. For more information, see Configuring in the User Guide. The Microsoft Outlook Add-in for the desktop app has a new and improved workflow with a redesigned user and administration interface. For more information, see Sending Mail Attachments Using the Microsoft Outlook Add-In in the User Guide and Configuring the Outlook Add-In Settings [page 75]. The performance of the desktop app has been enhanced using technical improvements and updates. Web App For the Web app and the sharing UI, administrators can now configure links to a copyright page and a privacy page. For more information, see Configuring the General Settings in the User Guide. Users can now upload more than one file using the upload dialog. For more information, see Uploading and Downloading Files in the User Guide. Users can now remove themselves from shares they have been invited to by using the Unsubscribe action. If users add a public link to shares that were formerly restricted to share members, only the public link is displayed. There is a preview available for certain file types, for example, JPG, PDF, and text files. Clicking the file names opens the preview instead of downloading them. For more information, see Uploading and Downloading Files in the User Guide. Users only need to hover over the line of a file or folder in the documents list to display the properties icon ( ). They no longer have to select the file or folder. Users can now view the properties of files, folders, and shares and also edit basic properties. For more information, see Viewing and Editing Properties of Files, Folders, and Shares in the User Guide. Users can create and edit text files. For more information, see Creating and Editing Text Files in the User Guide. The search has been improved, for example, the three character restriction for an entry in the search field has been removed. The share owner's display name is shown in the documents list and you can use it as a sort criterion. For on-premise, the Web app displays a thumbnail view for files, if the back-end repository supports thumbnails and has the thumbnails feature activated. There are technical improvements and updates, for example, the high contrast black theme. What's New in 1.0 (Release Notes) 2016 SAP SE or an SAP affiliate company. All rights reserved. 17

18 Mobile Apps The read all feature ( ) has been updated for Android and ios with the option to deactivate (and reactivate) the confirmation dialog. Depending on the server configuration, users can now log on using the OAuth logon method. Users can edit additional properties for documents and folders. For more information, see Viewing and Editing Properties of Files and Folders in the User Guide. Android App ios App Users can refresh the list of files and folders on any screen by pulling it down. The Android app displays user names instead of user IDs when connected to an on-premise server. Users have quick access to the most common actions. There is a new executive mode with a clear, simplified user interface. For more information, see Starting and Using Executive Mode for ios in the User Guide. Users can annotate PDF files. For more information, see Editing PDF Files on ios in the User Guide. Users can create and edit text files. For more information, see Adding and Deleting Files and Folders in the User Guide. Users can upload multiple files, photos, or videos. If some files were already imported, you can decide to overwrite the existing ones. There is native support for iphone 6 and iphone 6 Plus devices. There is a new icon indicating the connection status of the ipad app and running synchronization tasks. For more information, see Checking the App Connection Status (ipad) in the User Guide. 2.6 Support Package 05 This support package of comprises changes and improvements to the Web user interface as well as to the desktop app and the mobile apps. Features that are available for only one deployment option are marked accordingly. Web App For the cloud edition, there is now a repository-specific recycle bin with which users can restore files and folders that were deleted. For more information, see Using the Recycle Bin in the User Guide and administration guide. When a user has opened a share, there is a new Share Details button available to change the share settings. For shares for members, there is a new Addresses button available that displays all addresses of the share members. Every share member can copy the addresses and insert them in the address field of a mail containing the link to a share. UI5 no longer supports Internet Explorer 8. Therefore, you have to use a modern browser, for example, Internet Explorer 9 or higher, or Chrome, or Firefox SAP SE or an SAP affiliate company. All rights reserved. What's New in 1.0 (Release Notes)

19 Mobile Apps ios App Swipe actions have been implemented for the most commonly used actions. For more information, see Working with Selected Files in the Documents List in the User Guide. Users can now access files from other applications supporting Apple s Document Provider extension to open files and save them back in. Users are able to import documents directly to SAP Mobile Documents from other applications supporting Apple s Document Picker. For more information, see Open Files From Outside of in the User Guide and Activating the Repository Recycle Bin in the administration guide. Users can now use the Apple Watch to control the presentations. For more information, see Presenting PDF Files on ios in the User Guide. Android App The stability has been improved. Custom metadata properties of type URI are displayed as clickable links. Users can enable logs before logging on to the app for first time. Users can create folders while saving one or more files in the Android app. For more information, see Sharing Files in the User Guide. Desktop App The performance and stability of the desktop app have been improved. Users can now log on using OAuth. For more information, see Installing the Desktop App for Microsoft Windows and Installing the Desktop App for Mac OS in the User Guide. The logon user interface has been redesigned. Windows Native App This is a completely new app for on Windows phones and Windows tablets. For more information, see Installing the Microsoft Windows App and Microsoft Windows Application How-Tos in the User Guide. What's New in 1.0 (Release Notes) 2016 SAP SE or an SAP affiliate company. All rights reserved. 19

20 2.7 Support Package 06 Admin App Administrators can now choose whether to enable user quota or not. For more information, see Configuring the General Settings [page 60]. Web App Applications can use MIME type mapping to provide their own icons for the files they want to expose to SAP Mobile Documents. For more information, see Using Your Own Icons for File Types [page 85]. You can configure a display text for a group of custom properties. For more information, see Custom Groups in Properties [page 147]. Administrators can view the up-to-date usage of an individual user with the Recalculate Usage button in the administrators user interface. For more information, see Displaying User Information [page 58]. In the browser and in the sharing UI, users can download multiple files and folders as a ZIP file. For more information, see Downloading Files and Folders in the User Guide. Desktop App Users can easily download the desktop app. The URL for the download is specified by the administrator. For more information, see Downloading Files and Folders and Configuring the Desktop App Settings in the User Guide. Performance has been optimized by improving the sync logic to reduce the number of calls made to the server. ios App You can configure a display text for a group of custom properties. For more information, see Custom Groups in Properties [page 147]. Applications can use MIME type mapping to provide their own icons for the documents they expose to SAP Mobile Documents. For more information, see Using Your Own Icons for File Types [page 85]. Users can unlock the app using a fingerprint instead of specifying a passcode SAP SE or an SAP affiliate company. All rights reserved. What's New in 1.0 (Release Notes)

21 For more information, see Installing the ipad or the iphone App and Defining the App Settings under Touch ID in the User Guide as well as Configuring the Security Settings and Security Policies for ios [page 66]. Queueing is now optimized for downloads that the user has triggered. Android App On their Android devices, users can switch to different accounts on the same server or a different server without having to use the function Reset App. For more information, see Account and Defining the App Settings in the User Guide. A user can now open files located in directly in external editors and, after modifying them, save them back to. For more information, see Editing Files From External Editors in the User Guide. Windows Native App Documents on the device are stored in encrypted format. The files that a user opens are stored in a cache. The administrator specifies the amount of space on the device that is used for this purpose. For more information, see Configuring the Windows Mobile App Settings in the User Guide. What's New in 1.0 (Release Notes) 2016 SAP SE or an SAP affiliate company. All rights reserved. 21

22 3 Master Guide The Master Guide is the central starting point for the technical implementation of SAP Mobile Documents on SAP NetWeaver Application Server 7.3, SAP NetWeaver Application Server 7.3 including enhancement package 1 (EHP 1) and higher, as well as SAP NetWeaver Application Server 7.4. It provides you with information about the overall installation and configuration process, and refers you to the required detailed documentation and SAP Notes. Caution Before you start the installation, check that you have the latest version of this document. Related Information Target Audience [page 22] Glossary [page 22] Important SAP Notes [page 24] Architecture [page 24] 3.1 Target Audience The Master Guide addresses system administrators and technology consultants who install, configure, maintain, and work with on SAP NetWeaver Application Server 7.3 and SAP NetWeaver Application Server 7.3 including enhancement package 1 (EHP 1) and higher, as well as SAP NetWeaver Application Server Glossary Some of the central terms used in are defined below. Table 9: Glossary for Term app passcode Definition Secures the application on mobile devices SAP SE or an SAP affiliate company. All rights reserved. Master Guide

23 Term Content Management Interoperability Services (CMIS) Corporate Documents executive mode mail assets My Documents password Definition OASIS standard that works towards enabling interoperability between content management systems. Repository containing company documents and non-private documents of the user. The user does not own these documents. Executive mode provides a clear, minimized user interface and only shared content. The resources used to configure the mail notifications for new share members in SAP Mobile Documents. The administrator uploads the configuration files, mail templates, and so on. Repository containing the user-specific folder with the user's private documents. Secures the user data on the server. Used for basic authentication. Different passwords are used to secure the access to the link that users create to enable others to access their share. public link Pushed Documents app server share share Shared Documents Sharing UI sync theme assets user quota A link that can be applied to a share. The link makes the share available to anonymous users. Repository that contains files and folders that are automatically synchronized to the user's apps. Administrators can restrict access to this repository to users who are assigned a specific role. Application for accessing and sharing your documents and corporate documents on mobile devices, laptops, and desktops. Native mobile application, running on Microsoft Windows, Apple MAC OS, Apple ipad, Apple iphone, Android, Windows Phone and tablet, and on HTML5-enabled browsers. Server component running on SAP NetWeaver AS for Java. It grants unified access to repositories. To make documents available to other users. The root folder that is used for collaboration with other users. It can contain folders and files. Users can create any number of shares (until their quota is used up). Repository containing the shared documents and folders of a user. User interface to which the recipient of the link to the published documents is taken. The recipient does not need to be a registered user of. Function for synchronizing documents between the server and the app. This function stores the documents on the respective device and keeps the documents in sync. The resources used to adjust the look and feel or graphical appearance of the user interface. For SAP Mobile Documents, the administrator can adjust the appearance of the user interface of the Web app, the ios apps, and the Android apps to a company's branding by using, for example, logos, background images, and lock-screen images. Space that is assigned to an individual user to store documents. Related Information OASIS Web page Master Guide 2016 SAP SE or an SAP affiliate company. All rights reserved. 23

24 3.3 Important SAP Notes These SAP Notes contain the most recent information on the installation. Make sure that you have the up-to-date version of each SAP Note, which you can find on SAP Service Marketplace. Related Information SAP Note SAP Note Server Patches SAP Note Desktop Client Patches SAP Note ios Client Patches SAP Note Android Client Patches 3.4 Architecture consists of server and client components. Overview For information about supported CMIS features and CMIS extensions, see the sections in the appendix SAP SE or an SAP affiliate company. All rights reserved. Master Guide

25 The server is the key component for this infrastructure. The server runs on SAP NetWeaver Application Server for Java and implements the CMIS industry standard for the various apps and back-end systems. Table 10: Entities of an System Landscape Entity server mobile app Description Java application acting as a client for connected CMIS-enabled repositories and as a server for various apps as described below. CMIS-enabled mobile application for repository browsing and document viewing. Available for Android and ios devices. Offline capabilities include caching and synchronization of documents. Master Guide 2016 SAP SE or an SAP affiliate company. All rights reserved. 25

26 Entity desktop app Description Standalone desktop application for Mac OS and Microsoft Windows that keeps the documents in the My Documents repository in sync with the local file system. The desktop app for Microsoft offers a Microsoft Outlook addin that can automatically create a share, include a link to the share in your mail or meeting request, and store the files you want to attach to your mail or meeting request in this share. The desktop app for Microsoft offers the Modern UI that is available for Intel-based tablets running on Microsoft Windows 8.1 on which the desktop app is installed. The desktop app synchronizes the files and folders and the Modern UI presents them in a more touch-friendly way. Web app KM connector SSO Extension Library 2.0 HTML5-based Web application for managing the My Documents, Corporate Documents, and Shared Documents repositories. CMIS-enabled connector for KM repositories. SPNego component for Single Sign-On (SSO) with Kerberos. Related Information Supported CMIS 1.1 Features [page 160] CMIS Extensions [page 162] SAP SE or an SAP affiliate company. All rights reserved. Master Guide

27 4 Limitations Some user expectations are not met with the current release. Table 11: App User Expectation Workaround or Fix ios I want to open very large PDF documents (over 80 MB) with the ios app that is based on the source code release. None. ios In an external application, I want to open files from or save files in SAP Mobile Documents. Only works if you do not use an app passcode. Android I want to play videos for Workforce Performance Builder. None. Web app I am an administrator and want to upload files in the admin UI under Theme Assets or Mail Assets using Internet Explorer 9. Either use a Chrome or Firefox browser to upload files in the admin UI. If you are using Internet Explorer 9, completely reload the admin UI after the upload. Web app For on-premise installations, file names in non- Latin languages are encoded incorrectly when you download a folder as a ZIP file. None. Web app After upgrading on-premise installations with versioned repositories from SP04 to SP05, guest users can access the public UI using a public link but can no longer download any files. Share owners have to disable the public link and then enable it again to enable guest users to download files from the public UI. Web app I want to have a reliable preview for PDF files using a browser. Download the PDF file and use a native PDF viewer. Outlook add-in In Microsoft Outlook 2010: I disabled the SAP Mobile Documents add-in and restarted Microsoft Outlook. I expect the add-in to be disabled. SP04 and SP05: User has to start Microsoft Outlook 2010 as an administrator and then disable the add-in. Limitations 2016 SAP SE or an SAP affiliate company. All rights reserved. 27

28 5 Installation and Update The following sections describe how to install and update the components. server apps Prerequisites Generally, the version required for each entity is listed in the Product Availability Matrix (PAM) for SAP Mobile Documents on SAP Service Marketplace. The plug-in contained within the desktop app for Microsoft Windows desktops supports Microsoft Outlook 2010 and The Modern UI is available for Intel-based tablets running on Microsoft Windows 8.1 on which the desktop app is installed Related Information Product Availability Matrix Server Desktop Client CMIS Connector Android Client ios Client 5.1 Installing and Updating the Server You install the server component of using the standard installation tools provided by the SAP NetWeaver platform. Prerequisites Your SAP NetWeaver Application Server for Java is on at least SAP NetWeaver Application Server 7.3 Support Package Stack 09 or SAP NetWeaver Application Server 7.3 including enhancement package 1 Support Package Stack 05 or on SAP NetWeaver Application Server SAP SE or an SAP affiliate company. All rights reserved. Installation and Update

29 At least usage type Enterprise Portal (EP) is enabled on the SAP NetWeaver Application Server for Java. The latest patches and kernel updates for SAP NetWeaver Application Server for Java including J2EE ENGINE SERVERCORE are installed. Download the latest patch for the SAPUI5 software component from the SAP Service Marketplace and deploy it on your system. The software component is named SAPUI5 CLIENT RT AS JAVA. Select your SAP NetWeaver release and the latest patch for your installed SP. For operating system requirements, see the Product Availability Matrix. To use Software Update Manager (SUM), you must meet at least the following requirements: You have downloaded the latest SUM from SAP Service Marketplace at under Software Logistics Toolset 1.0 SUM. You have downloaded the software. You have met the requirements for the update. The SAPCAR version referenced in the environment variable PATH is identical to the one located in the kernel directory. In addition, no reference to any other SAPCAR version must exist in the PATH variable. All application server instances and their associated services are up and running. You have read SAP Note containing the latest SUM release information, including a detailed list of supported processes. You have read the SAP Notes referenced in the SUM guide. Context To install or update on SAP NetWeaver Application Server 7.3 or SAP NetWeaver Application Server 7.3 enhancement package 1, use the standard installation tools provided by the SAP NetWeaver platform. These tools perform software provisioning processes such as installation and uninstallation. In SAP NetWeaver Application Server 7.3, the SUM replaces the Java Support Package Manager (JSPM). It is part of the SL Toolset delivery. Tip We recommend that you use the SUM toolset to deploy. For more information, see the SUM documentation. Procedure 1. Run SUM. 2. Download and deploy the server component or its SP version from SAP Service Marketplace at under Support Packages and Patches A - Z Index M MOBILE DOCS SERVER MOBILE DOCS SERVER 1.0 Comprised Software Component Versions MOBILE DOCS SERVER 1.0 # OS independent MCMBRIDGE<SP>_<patch><number>.SCA. Installation and Update 2016 SAP SE or an SAP affiliate company. All rights reserved. 29

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